117 Guest Service Manager Jobs in Hyderabad

Steward Job Description  Role: Provide food and beverage service to guests. Key Duties: Set up tables and assist in serving food and drinks. Take orders and deliver them accurately. Maintain cleanliness and organization. Assist captain in guest service operations. Follow safety and hygiene protocols. Skills: Customer service, teamwork, attention to detail, speed.Contact Number - 7874911814 Email - waays.heer@gmail.com

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills. Hotel Manager Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees. Monitoring employee performance and conducting regular evaluations to help improve customer service. Collecting payments and maintaining records of budgets, funds, and expenses. Welcoming and registering guests once they arrive. Resolving issues regarding hotel services, amenities, and policies. Organizing activities and assigning responsibilities to employees to ensure productivity. Creating and applying a marketing strategy to promote the hotels services and amenities. Coordinating with external parties, including suppliers, travel agencies, and conference planners. Evaluating hotel performance and ensuring compliance with health and safety rules. Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.  Persuasive Speaking Skills Communication Skills Self-Control Adaptability Empathy

Role Overview: As the General Manager Operations for a premium resort/theme park in Hyderabad, your primary responsibility is to ensure exceptional guest experiences, operational efficiency, and financial performance while upholding safety and quality standards. You will play a crucial role in leading and managing cross-functional teams to guarantee smooth daily operations and drive guest satisfaction by addressing operational challenges effectively. Your strategic initiatives will focus on enhancing occupancy, revenue, and overall profitability. Key Responsibilities: - Lead and manage cross-functional teams to guarantee smooth daily operations. - Drive guest satisfaction by effectively addressing operational challenges. - Oversee budgets, financial performance, and cost controls to optimize resources. - Ensure strict compliance with safety regulations and uphold quality standards. - Develop strategic initiatives to enhance occupancy, revenue, and overall profitability. Qualifications: - Possess 10+ years of experience in operations management, with at least 5 years in senior leadership positions. - Demonstrate strong expertise in hospitality, guest services, and financial management. - Showcase a proven track record in team leadership and adeptness in strategic planning. - Hold a Bachelor's degree in Hospitality or Business Management (Masters preferred). (Note: The additional details of the company offering competitive salary and incentives, professional growth opportunities, health benefits, and accommodation support have been omitted as they are not relevant to the job description.),

As a Restaurant Manager at Sathik Food Restaurant, Hyderabad, your role involves overseeing the daily operations, managing staff, maintaining food quality and hygiene standards, and ensuring customer satisfaction. Your main responsibilities include: - Managing day-to-day restaurant operations to ensure smooth service. - Supervising kitchen, service, and housekeeping staff to maintain food quality and hygiene. - Ensuring all vegetarian dishes are prepared and served as per standard recipes. - Monitoring food safety and hygiene compliance as per FSSAI norms. - Managing inventory, stock levels, and vendor coordination for timely procurement. - Handling guest feedback professionally and resolving complaints effectively. - Monitoring sales performance, daily closing, and cash handling accuracy. - Planning and implementing promotions, special offers, and festival menus. - Recruiting, training, and motivating restaurant team members. - Maintaining cleanliness, ambiance, and overall customer satisfaction. Qualifications required for this role include: - Bachelors degree or diploma in Hotel Management / Hospitality preferred. - Minimum 3-5 years of experience as a Restaurant Manager or Assistant Manager in a vegetarian restaurant or similar setup. - Strong leadership, communication, and team management skills. - Knowledge of Indian vegetarian cuisine and restaurant operations. - Experience with POS systems and basic financial reporting. - Willingness to work on weekends and holidays. Key Skills necessary for this position are: - Restaurant Operations - Staff Management & Training - Customer Service Excellence - Inventory & Vendor Control - Food Safety & Hygiene Compliance - Cost & Revenue Management Sathik Food Restaurant offers competitive salary based on experience, free staff meals, positive vegetarian-only work environment, and growth and career development opportunities. Additionally, benefits include cell phone reimbursement, flexible schedule, food provided, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and provident fund. This is a full-time position located in Hyderabad.,

You will be the Event Manager for Collaborations & Partnerships, responsible for planning, managing, and executing events, tie-ups, and collaborative programmes with colleges, universities, and corporate partners. Your role involves strategic relationship building, end-to-end event management, budgeting, logistics, and ensuring high-quality delivery to meet institutional and organizational objectives. **Key Responsibilities:** - Build and maintain relationships with colleges, universities, and corporate partners in Rajahmundry/East Godavari. - Identify opportunities for academic and corporate events such as workshops, seminars, conferences, campus drives, fests, trainings, guest lectures, and partnerships. - Plan, coordinate, and execute events end-to-end including venue selection, managing vendors, logistics, staffing, promotions, on-site management, and post-event review. - Prepare and manage event budgets, monitor expenses, and ensure cost efficiency. - Negotiate contracts with vendors and service providers. - Collaborate with the marketing team to promote events through social media, print, digital platforms, and campus outreach. - Ensure compliance with all legal, safety, and regulatory requirements. - Coordinate with internal teams (design, content, operations, finance) to ensure smooth execution. - Track and measure event outcomes, ROI, attendance, feedback, and partnership metrics. - Maintain an events and partnerships calendar; follow up on renewals and new collaborations. - Travel locally within Rajahmundry/East Godavari with occasional outstation travel if required. **Qualifications & Skills:** - Bachelor's degree in Event Management, Business Administration, Marketing, Mass Communication, or a related field is mandatory. - 5-10 years of proven experience in event management, preferably with college/corporate tie-ups. - Strong communication skills in English, Telugu, and Hindi. - Excellent organizational, negotiation, and problem-solving skills. - Proficiency in MS Office and event management tools. - Knowledge of local vendors and event ecosystem in Rajahmundry is preferred. - Ability to handle multiple events and meet deadlines. You will be proactive and self-motivated with leadership qualities, flexible, adaptable, and take ownership of tasks. A professional, team-oriented attitude is essential. **What We Offer:** - Competitive salary package. - Growth opportunities within the organization. - Supportive work environment with performance-based recognition. **Benefits:** - Health insurance. - Leave encashment. - Paid sick time. - Paid time off. **Ability to commute/relocate:** Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) **Experience:** - Events management: 5 years (Required) **Location:** Hyderabad, Telangana (Required) **Work Location:** In person You will be the Event Manager for Collaborations & Partnerships, responsible for planning, managing, and executing events, tie-ups, and collaborative programmes with colleges, universities, and corporate partners. Your role involves strategic relationship building, end-to-end event management, budgeting, logistics, and ensuring high-quality delivery to meet institutional and organizational objectives. **Key Responsibilities:** - Build and maintain relationships with colleges, universities, and corporate partners in Rajahmundry/East Godavari. - Identify opportunities for academic and corporate events such as workshops, seminars, conferences, campus drives, fests, trainings, guest lectures, and partnerships. - Plan, coordinate, and execute events end-to-end including venue selection, managing vendors, logistics, staffing, promotions, on-site management, and post-event review. - Prepare and manage event budgets, monitor expenses, and ensure cost efficiency. - Negotiate contracts with vendors and service providers. - Collaborate with the marketing team to promote events through social media, print, digital platforms, and campus outreach. - Ensure compliance with all legal, safety, and regulatory requirements. - Coordinate with internal teams (design, content, operations, finance) to ensure smooth execution. - Track and measure event outcomes, ROI, attendance, feedback, and partnership metrics. - Maintain an events and partnerships calendar; follow up on renewals and new collaborations. - Travel locally within Rajahmundry/East Godavari with occasional outstation travel if required. **Qualifications & Skills:** - Bachelor's degree in Event Management, Business Administration, Marketing, Mass Communication, or a related field is mandatory. - 5-10 years of proven experience in event management, preferably with college/corporate tie-ups. - Strong communication skills in English, Telugu, and Hindi. - Excellent organizational, negotiation, and problem-solving skills. - Proficiency in MS Office and event management tools. - Knowledge of local vendors and event ecosystem in Rajahmundry is preferred. -

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits.

An Assistant General Manager (AGM) job description includes assisting the General Manager in overseeing daily operations, managing staff, and implementing company policies. Key responsibilities involve coordinating departments, developing business strategies, and ensuring profitability through budgeting and cost control. The role also requires strong leadership, communication, and problem-solving skills to drive business goals and enhance customer satisfaction.  Responsibilities and duties Assist with operations: Help the General Manager oversee all daily business operations, coordinate activities across departments, and implement strategies to achieve organizational goals. Manage staff: Participate in hiring, training, and performance management of employees. Foster a positive and productive work environment and serve as a point of contact for staff concerns. Financial management: Assist with budgeting, financial planning, and cost control to ensure the profitability of the business. Customer service: Ensure high standards of customer service are met. Interact with customers, gather feedback, and address issues to enhance satisfaction. Strategic planning: Contribute to the development and implementation of business strategies, and help identify areas for improvement in productivity and efficiency. Compliance and safety: Ensure that all health, safety, and company policies are implemented and enforced across the organization. Administrative tasks: Handle various administrative duties, including scheduling, and assist with other tasks as needed. 

FUNCTIONAL RESPONSIBILTIES:   Supervises the functions of the department employees, facilities, operations and cost on a day - to - day Key Management: Includes Opening & Closing of Cash Management: Includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. Monitors and Controls, on an ongoing basis: Quality levels of product and Operating costs of Merchandising and Marketing all promotional activities /movies publicity in the Sanitation, cleanliness and hygiene of the entire cinema area under his / her Guest Satisfaction: Ensuring guest satisfaction by achieving high levels of Service Standards as per Inventory and Yield: Ensure that Yield (including batch test and wastages) of popcorn and calibration of Coke and Tea/Coffee Machine is managed as per Monitor and control daily Upkeep and Maintenance / Safety: Upkeep and Maintenance of property - (as per Housekeeping and Engineering Standards). Ensure that the unit must adhere to 100% Safety/security   Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. Check for staff grooming/ discipline. To introduce new ways and means to minimize transaction time at box office and at the popcorn. Oversees the services of cinema from box-office to popcorn and cleaning. To ensure highest standards and quality services at all times. Conducts under the guidance of the Cinema Manager, such functions as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity. Ensures that displays are up-dated at all times, and effectively co-ordinates with Programming & Marketing for compliances. Ensures compliance with all legal requirements in connection with Cinemas. Maintains minimum stock levels of all items and participates in inventories on weekly basis.  

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)

We are seeking an experienced and dedicated Hospitality Manager to lead and manage the daily operations of our facilities. In this role, you will play a crucial part in organizing and overseeing all activities to ensure a seamless and exceptional customer experience. As a leader and problem solver, you will guide and support our team, empowering them to reach their full potential. Your responsibilities will encompass coordinating various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with staff, customers, and other stakeholders. We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations. Responsibilities Hire qualified personnel according to standards Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently

We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction. Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.  Hotel Manager Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees. Monitoring employee performance and conducting regular evaluations to help improve customer service. Collecting payments and maintaining records of budgets, funds, and expenses. Welcoming and registering guests once they arrive. Resolving issues regarding hotel services, amenities, and policies.

We are looking for a conscientious front desk manager to oversee the front desk operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained. To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded. A top-notch front desk manager should provide exceptional customer service and strong leadership skills. Front Desk Manager Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing budgets, records, and contracts. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. Conducting performance reviews with the front desk staff. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.

Our restaurant is seeking a passionate, skilled chef to create delicious meals for our patrons. You will be responsible for planning our menu, ensuring that each dish is nutritious and cost-effective, and collaborating with a team of kitchen staff to deliver food that meets the highest quality standards. To ensure success in your role as chef, you should be an excellent leader with great organizational skills and impeccable time management. Top candidates will also be creative individuals, capable of creating dishes that set us apart and keep people coming back for more. Chef Responsibilities: Ensuring that all food is of excellent quality and served in a timely manner. Planning the menu, keeping in mind budget, and availability of seasonal ingredients. Overseeing all kitchen operations. Coordinating kitchen staff, and assisting them as required. Training staff to prepare and cook all the menu items. Taking stock of ingredients and equipment, and placing orders to replenish stock. Enforcing safety and sanitation standards in the kitchen. Creating new recipes to keep the menu fresh. Keeping up to date with industry trends. Receiving feedback and making improvements where necessary. Chef Requirements: Culinary school degree/diploma. Past experience as a working chef. Advanced knowledge of the culinary arts. Perfectionism in sanitation and quality control. Portfolio of creative, unique dishes. Expert multitasking ability. Great leadership and interpersonal skills. Ability to run stocktaking and place orders for resupply. Exemplary work ethic in a high-pressure environment. Passion and pride for delighting people with food.

We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction. Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

We are looking for a dynamic expatriate administrator to join our team and support the HR manager responsible for international employees. Your duties will include obtaining visas, finding appropriate accommodation for employees, and ensuring a smooth transition to their new country of employment. To ensure success as an expatriate administrator, you should have outstanding organizational skills and a solid knowledge of the labor practices of countries in which employees are placed. Ultimately, an exceptional expatriate administrator should be a problem solver that pays attention to detail and displays excellent communication skills. Expatriate Administrator Responsibilities: Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources. Regular communication with all expats regarding their subsidies, housing, and other needs to ensure comfortable working conditions. Reviewing and processing expenses and reimbursements due to expats. Obtaining visas for staff members and their families, and arranging accommodation in host countries. Liaising with the inland revenue department on behalf of expats to ensure adherence to tax regulations. Establishing, managing, and maintaining vendor relationships in host countries.

We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine satisfaction Schedule shifts Help management create the departments budget Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Oversee security of the facility

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills. Hotel Manager Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees. Monitoring employee performance and conducting regular evaluations to help improve customer service. Collecting payments and maintaining records of budgets, funds, and expenses. Welcoming and registering guests once they arrive. Resolving issues regarding hotel services, amenities, and policies. Organizing activities and assigning responsibilities to employees to ensure productivity.

We are looking for a responsible Front office manager who will be in charge of our reception area acting as our company's face and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities. You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.  Front Office Manager responsibilities are: Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets Ensuring timely and accurate customer service Scheduling shifts and supervising front-office personnel including receptionists security guards and call center agents Training and supporting office staff Handling complaints and specific customers requests Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution Organizing office budget Managing records of office expenses and costs Overseeing the compliance with companys policies and security requirements