guest service manager jobs in hyderabad, Hyderabad

117 Guest Service Manager Jobs in Hyderabad

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posted 2 months ago

Guest Relations Manager

M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
M/S AASTHA LIFECARE CORPORATION PRIVATE LIMITED
experience2 to 7 Yrs
Salary2.0 - 5 LPA
location
Hyderabad, Baddi+8

Baddi, Idukki, Bhagalpur, Chennai, Bokaro, Kolkata, Chandigarh, Bhillai, Ahmedabad

skills
  • event planning
  • yield management
  • restaurant management
  • guest service management
  • event management
  • rooms division
  • customer service
  • property management systems
Job Description
We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotels facilities. You will also make sure our front-desk staff, including Receptionists and offer stellar customer service and provide memorable hospitality experiences for our guests.   If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, wed like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotels image by answering guests requests and making sure our visitors are satisfied. Responsibilities Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions Promptly address guests requests, like in-room dining Actively listen to and resolve complaints Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

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posted 7 days ago

Kitchen Assistant

Garima Interprises
experience3 to 8 Yrs
Salary2.0 - 9 LPA
location
Hyderabad, Zimbabwe+15

Zimbabwe, Mozambique, Bangalore, Afghanistan, Chennai, Noida, United Arab Emirates, United Kingdom, Kolkata, United States Of America, Gurugram, Pune, Mumbai City, Ghana, Delhi, Kenya

skills
  • guest service manager
  • food service manager
  • assistant cook
  • food runner
  • kitchen assistant
  • bar/kitchen staff
  • head cook
  • front desk agent
  • kitchen staff member
Job Description
We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and storage rooms. You should also be able to record notable food wastages as seen from customer's leftovers. To be successful as a kitchen assistant, you should exercise exceptional time management and ensure that all duties are completed in a timely manner. Ultimately, an outstanding Kitchen Assistant should be able to comply with all food health and safety regulations. Kitchen Assistant Responsibilities: Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene. Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes. Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat. Sweeping and mopping the kitchen floors as well as wiping down kitchen walls. Assisting with the unloading of delivered food supplies. Organizing and correctly storing food supplies. Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions. Stirring and heating soups and sauces as well as preparing hot beverages. Kitchen Assistant Requirements: High school diploma or GED. Proven experience assisting in kitchens. A food handler's license.
posted 6 days ago

Bar & Lounge Manager

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience9 to 14 Yrs
Salary8 - 18 LPA
location
Hyderabad, Singapore+15

Singapore, Qatar, Saudi Arabia, South Korea, Bangalore, Chennai, Noida, Tirupati, United Arab Emirates, Vishakhapatnam, Malaysia, South Goa, North Goa, Japan, Pune, Mumbai City

skills
  • bartending
  • bar
  • lounge
  • brunch
  • bachelor parties
  • nightclub
  • cocktail parties
  • nightlife
Job Description
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, youll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as youll hire qualified and , set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Well expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations
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posted 1 week ago
experience1 to 5 Yrs
location
Hyderabad, Telangana
skills
  • Guest Service
  • Operations
  • Product Knowledge
  • Teamwork
  • Coordination
  • Inventory Management
  • Health
  • Safety
  • Hygiene
Job Description
Job Description: As a member of our team, your primary responsibility will be to ensure a smooth and enjoyable dining experience for our guests. You will play a crucial role in maintaining high standards of service, cleanliness, and efficiency in our restaurant. Key Responsibilities: - Greet guests warmly and ensure a pleasant dining experience. - Assist with breakfast setup, replenishment, and clearance in line with IHG standards. - Ensure timely service and attend to guest requests promptly and courteously. - Maintain cleanliness and organization in the restaurant, service area, and pantry. - Support the team in achieving guest satisfaction targets. - Be familiar with the day's menu and available items. - Ensure all food is displayed attractively and maintained at the correct temperature. - Adhere to Holiday Inn Express brand standards for service and presentation. - Coordinate with the kitchen and housekeeping teams for smooth breakfast operations. - Assist in inventory management and requisition of supplies when required. - Support colleagues during busy operations and promote a team-oriented environment. - Maintain high standards of personal grooming and hygiene. - Ensure all food safety and HACCP guidelines are followed. - Report any maintenance or safety issues immediately to the supervisor. If you believe you possess the passion and dedication to excel in this role, we encourage you to hit the "Apply" button and start your journey with us today.,
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posted 2 months ago
experience0 to 3 Yrs
location
Hyderabad, Telangana
skills
  • Hotel Management
  • Customer Service
  • Team Coordination
  • Guest Handling
  • Communication Skills
  • Cleanliness Standards
  • Hygiene Standards
Job Description
You will be working as a Hotel management/graduate with 0-2 years of experience in hotels, quick service restaurants, or the retail industry. It is essential to have a pleasing personality and good communication skills. We are looking for enthusiastic and self-motivated candidates who are seeking a stable long-term career opportunity. The age criteria for this position is between 18 to 40 years. - Manage day-to-day operations efficiently. - Ensure excellent customer service. - Coordinate with the team to achieve operational goals. - Maintain cleanliness and hygiene standards. - Handle guest inquiries and resolve issues promptly. - Degree in Hotel Management or relevant field. - 0-2 years of experience in hotels, quick service restaurants, or retail industry. - Pleasing personality and excellent communication skills. - Enthusiastic and self-motivated individual.,
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posted 2 weeks ago

Front Office Manager

Radisson Blu Plaza Hotel Hyderabad Banjara Hills - Rooms
experience3 to 7 Yrs
location
Hyderabad, All India
skills
  • Business strategies
  • Front office management
  • Budget preparation
  • Employee engagement
  • Recruitment
  • Training
  • Guest satisfaction
  • Hospitality
  • Teamwork
  • Problemsolving
Job Description
As a member of our team, you will play a crucial role in the development and implementation of business strategies for the hotel that align with Radisson's overall mission, vision, and values. Your responsibilities will include: - Developing and implementing strategies for front office, bell stand, parking, concierges, etc. to support the achievement of the hotel's goals. - Monitoring the status regularly and adjusting strategies as appropriate. - Managing the operation of the front office and related areas, creating a great first impression for our guests. - Implementing processes and procedures for assigned departments that support service and financial goals. - Participating in the preparation of the annual budget, monitoring its achievement, and taking corrective steps when necessary. - Analyzing business forecasts to maximize productivity by adjusting schedules accordingly. - Ensuring the front desk handles billing and cash in accordance with hotel standards. - Planning and coordinating hotel housing activities in collaboration with Sales, Catering, Housekeeping, and other departments. - Developing and implementing strategies and practices to support employee engagement, including recruiting and selecting qualified candidates. In addition to these responsibilities, you will be expected to provide 100% guest satisfaction by delivering the "Yes I Can!" experience through genuine hospitality and exceeding guest expectations. This includes personal attention, taking responsibility, using teamwork, and resolving guest problems effectively. You will also work to maintain a favourable working relationship with all other hotel employees and project a positive image of the hotel to the public. Your dedication to adhering to hotel policies and procedures, keeping the Director of Rooms informed of any significant matters, and working with the Human Resources Department to ensure HR initiatives are implemented proactively will be essential in achieving the overall objectives of this position. Thank you for your interest in joining our team. As a member of our team, you will play a crucial role in the development and implementation of business strategies for the hotel that align with Radisson's overall mission, vision, and values. Your responsibilities will include: - Developing and implementing strategies for front office, bell stand, parking, concierges, etc. to support the achievement of the hotel's goals. - Monitoring the status regularly and adjusting strategies as appropriate. - Managing the operation of the front office and related areas, creating a great first impression for our guests. - Implementing processes and procedures for assigned departments that support service and financial goals. - Participating in the preparation of the annual budget, monitoring its achievement, and taking corrective steps when necessary. - Analyzing business forecasts to maximize productivity by adjusting schedules accordingly. - Ensuring the front desk handles billing and cash in accordance with hotel standards. - Planning and coordinating hotel housing activities in collaboration with Sales, Catering, Housekeeping, and other departments. - Developing and implementing strategies and practices to support employee engagement, including recruiting and selecting qualified candidates. In addition to these responsibilities, you will be expected to provide 100% guest satisfaction by delivering the "Yes I Can!" experience through genuine hospitality and exceeding guest expectations. This includes personal attention, taking responsibility, using teamwork, and resolving guest problems effectively. You will also work to maintain a favourable working relationship with all other hotel employees and project a positive image of the hotel to the public. Your dedication to adhering to hotel policies and procedures, keeping the Director of Rooms informed of any significant matters, and working with the Human Resources Department to ensure HR initiatives are implemented proactively will be essential in achieving the overall objectives of this position. Thank you for your interest in joining our team.
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posted 2 months ago
experience0 to 3 Yrs
location
Hyderabad, Telangana
skills
  • Strong attention to detail
  • Good communication
  • interpersonal skills
  • Basic understanding of cleaning processes
  • chemicals
  • Teamoriented
  • guestfocused
Job Description
As a Room Attendant at our company, you will be responsible for maintaining cleanliness and providing excellent service to our guests. Here is a breakdown of your key responsibilities: - Clean and service guest rooms, bathrooms, and corridors following IHG cleanliness standards and checklists. - Replenish guest amenities, linens, and supplies according to brand guidelines. - Inspect and report maintenance issues, missing items, or damage promptly. - Handle guest property, lost & found items, and Do Not Disturb rooms following proper procedures. - Safely handle cleaning chemicals and equipment as per IHG standards. - Keep trolleys, pantries, and storage areas clean, tidy, and organized. - Participate in deep cleaning and special projects as scheduled. - Greet guests courteously, respond promptly to their requests, and note their preferences. - Report guest feedback or complaints for prompt resolution. - Maintain a professional appearance, positive attitude, and demonstrate True Hospitality. - Coordinate with Front Office and Maintenance teams to ensure rooms are guest-ready. - Support colleagues, attend briefings, and training sessions as scheduled. - Adhere to hotel safety and hygiene policies, follow emergency procedures, and maintain personal grooming standards. Qualifications & Skills: - Education: High School / Diploma in Hotel Management preferred. - Experience: Minimum 6 months to 1 year in housekeeping, preferably in an international hotel brand. - Strong attention to detail. - Good communication and interpersonal skills. - Basic understanding of cleaning processes and chemicals. - Team-oriented and guest-focused. If you believe you have the potential to excel in this role, even if you don't meet every requirement, we encourage you to apply and start your journey with us today.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Hyderabad, All India
skills
  • Housekeeping
  • Cleaning
  • Stocking
  • Quality standards
  • Communication
  • Guest requests
  • Maintaining appearance
Job Description
As a Guest Environment Expert at Marriott International, you play a crucial role in creating a memorable and unique experience for our guests. Your responsibilities encompass a wide range of housekeeping functions aimed at maintaining the appearance and cleanliness of the entire hotel. You are empowered to navigate the space and ensure that every area contributes to a great guest experience. Key Responsibilities: - Delivering guest requests promptly and efficiently - Stocking carts with necessary supplies - Cleaning rooms and public spaces to uphold cleanliness standards - Engaging in similar housekeeping duties as required Qualifications Required: - Ability to work effectively in a team to ensure a safe workplace - Adherence to company policies, procedures, and quality standards - Maintenance of confidentiality on all matters - Professionalism in uniform, personal appearance, and communication - Capability to stand, sit, or walk for extended periods - Capacity to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance - Willingness to perform other reasonable job duties as needed At Marriott International, we are committed to fostering an inclusive environment where the diverse backgrounds of our associates are valued and celebrated. We uphold a policy of non-discrimination, ensuring equal opportunities for all individuals, regardless of protected characteristics such as disability or veteran status. Join us in embracing the unique blend of culture, talent, and experiences that define our workforce. As a Guest Environment Expert at Marriott International, you play a crucial role in creating a memorable and unique experience for our guests. Your responsibilities encompass a wide range of housekeeping functions aimed at maintaining the appearance and cleanliness of the entire hotel. You are empowered to navigate the space and ensure that every area contributes to a great guest experience. Key Responsibilities: - Delivering guest requests promptly and efficiently - Stocking carts with necessary supplies - Cleaning rooms and public spaces to uphold cleanliness standards - Engaging in similar housekeeping duties as required Qualifications Required: - Ability to work effectively in a team to ensure a safe workplace - Adherence to company policies, procedures, and quality standards - Maintenance of confidentiality on all matters - Professionalism in uniform, personal appearance, and communication - Capability to stand, sit, or walk for extended periods - Capacity to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance - Willingness to perform other reasonable job duties as needed At Marriott International, we are committed to fostering an inclusive environment where the diverse backgrounds of our associates are valued and celebrated. We uphold a policy of non-discrimination, ensuring equal opportunities for all individuals, regardless of protected characteristics such as disability or veteran status. Join us in embracing the unique blend of culture, talent, and experiences that define our workforce.
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posted 2 weeks ago
experience10 to 20 Yrs
location
Hyderabad, Telangana
skills
  • Leadership
  • Staff Management
  • Communication
  • Hospitality Management
  • Organizational Skills
  • Judgment
  • ProblemSolving
  • English Fluency
  • Telugu Proficiency
  • Hindi Proficiency
Job Description
As a House Manager for a highly reputed and prominent family in Hyderabad, your role will be crucial in overseeing the seamless operation of their private residence with precision and warmth akin to a five-star property. You will bring a refined hospitality mindset, strong leadership skills, and a trustworthy personality to ensure the household runs impeccably. **Key Responsibilities:** - Oversee daily household operations, maintenance, and guest service standards. - Manage and train domestic staff to uphold luxury hospitality standards. - Liaise with vendors, suppliers, and service providers for timely and discreet service delivery. - Coordinate with family members and personal assistants to organize schedules, events, and visits. - Maintain meticulous records of household inventory, maintenance, and staff attendance. - Supervise property upkeep, safety, and cleanliness consistently. - Manage budgets, petty cash, and ensure transparent documentation. - Handle errands, travel logistics, and guest coordination efficiently and discreetly. - Uphold confidentiality, professionalism, and the highest standards of integrity at all times. **Qualification Required:** - Experience: 10-20 years in luxury hospitality, preferably in roles like Butler Manager, Duty Manager, or Executive Housekeeper. - Education: Degree or diploma in Hospitality Management or equivalent. - Language: English fluency is essential; Telugu or Hindi proficiency is advantageous. - Local Knowledge: Previous experience in Hyderabad or strong familiarity with the city is prioritized. As the ideal candidate, you should possess excellent leadership and staff management abilities, strong communication and organizational skills, discretion, maturity, emotional intelligence, sound judgment, and problem-solving capabilities. Personal attributes like trustworthiness, well-presented demeanor, flexibility, and adaptability to the dynamic lifestyle of an HNI family are highly valued. **Additional Details:** - Must possess a valid driving license. - Preferably with own vehicle (car or two-wheeler). This role offers a career-defining opportunity for hospitality professionals aiming to transition into exclusive private estate management, providing exposure to elite lifestyles and a stable engagement with a respected family.,
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posted 2 months ago

Manager @ Club House (Resort)

Aparna Constructions
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • Banquet Sales
  • Market Planning
  • Customer Service
  • Client Communication
  • Documentation
  • Sales Acumen
  • Record Maintenance
  • Menu Proposal
  • Feedback Monitoring
  • Hospitality Policies
  • Food Beverage Knowledge
  • Work Quality Enhancement
Job Description
Role Overview: As a Banquet Sales department member, your main responsibility will be to propose banquet venue menus and pricing in consultation with the Banquet Sr. Manager & Chef. You will play a crucial role in developing both long and short-term market plans, ensuring excellent customer service by keeping in touch with major clients, and coordinating with the Banquet Manager for menu changes based on guest demand and sales history. It is essential to constantly monitor customer feedback by daily interaction with guests. Additionally, you will be tasked with ensuring the timely distribution of all Function Prospectus to relevant departments and maintaining documentation of all customer interactions including contracts and house rules. Key Responsibilities: - Propose banquet venue menus and pricing - Develop long and short-term market plans - Coordinate with Banquet Manager for menu changes - Monitor customer feedback and interact with guests daily - Ensure timely distribution of Function Prospectus - Document all customer interactions Qualifications Required: - Graduation/ 2-3 years diploma in Club Management/ diploma in sales - Detailed knowledge of hospitality policies and procedures - Outstanding guest relation skills - Strong sales acumen - Food & Beverage product knowledge - Professional maintenance of Banquet Sales office - Responsible for maintaining all Banquet records as per organizational policy - Propose and ensure improvement of all banquet records as per organizational policy - Recommend changes in methods to enhance work quality,
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posted 2 weeks ago
experience5 to 10 Yrs
location
Hyderabad, All India
skills
  • Event Management
  • Relationship Building
  • Budgeting
  • Logistics
  • Vendor Management
  • Marketing
  • Compliance
  • Data Analysis
Job Description
As the Event Manager for Collaborations & Partnerships, your primary responsibility will be to plan, manage, and execute events, tie-ups, and collaborative programmes with colleges, universities, and corporate partners. This role will require you to engage in strategic relationship building, end-to-end event management, budgeting, logistics, and ensuring high-quality delivery to meet institutional and organizational objectives. Key Responsibilities: - Build and maintain relationships with colleges, universities, and corporate partners in Rajahmundry/East Godavari. - Identify opportunities for academic and corporate events such as workshops, seminars, conferences, campus drives, fests, trainings, guest lectures, and partnerships. - Plan, coordinate, and execute events end-to-end including venue selection, vendor management, logistics, staffing, promotions, on-site management, and post-event review. - Prepare and manage event budgets, monitor expenses, and ensure cost efficiency. - Negotiate contracts with vendors and service providers. - Collaborate with the marketing team to promote events through various channels including social media, print, digital, and campus outreach. - Ensure compliance with all legal, safety, and regulatory requirements. - Coordinate with internal teams (design, content, operations, finance) to ensure smooth execution. - Track and measure event outcomes, ROI, attendance, feedback, and partnership metrics. - Maintain an events and partnerships calendar; follow up on renewals and new collaborations. - Travel locally within Rajahmundry/East Godavari with occasional outstation travel if required. Education: - Bachelor's degree in Event Management, Business Administration, Marketing, Mass Communication, or a related field (mandatory). Qualifications & Skills: - 5-10 years of proven experience in event management, preferably with college/corporate tie-ups. - Strong communication skills in English, Telugu, and Hindi. - Excellent organizational, negotiation, and problem-solving skills. - Proficiency in MS Office and event management tools. - Knowledge of local vendors and the event ecosystem in Rajahmundry is preferred. - Ability to handle multiple events and meet deadlines. Desired Attributes: - Proactive and self-motivated with leadership qualities. - Flexible, adaptable, and takes ownership of tasks. - Professional, team-oriented attitude. What We Offer: - Competitive salary package. - Growth opportunities within the organization. - Supportive work environment with performance-based recognition. Benefits: - Health insurance - Leave encashment - Paid sick time - Paid time off Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Experience: - Events management: 5 years (Required) Location: - Hyderabad, Telangana (Required) Work Location: - In person As the Event Manager for Collaborations & Partnerships, your primary responsibility will be to plan, manage, and execute events, tie-ups, and collaborative programmes with colleges, universities, and corporate partners. This role will require you to engage in strategic relationship building, end-to-end event management, budgeting, logistics, and ensuring high-quality delivery to meet institutional and organizational objectives. Key Responsibilities: - Build and maintain relationships with colleges, universities, and corporate partners in Rajahmundry/East Godavari. - Identify opportunities for academic and corporate events such as workshops, seminars, conferences, campus drives, fests, trainings, guest lectures, and partnerships. - Plan, coordinate, and execute events end-to-end including venue selection, vendor management, logistics, staffing, promotions, on-site management, and post-event review. - Prepare and manage event budgets, monitor expenses, and ensure cost efficiency. - Negotiate contracts with vendors and service providers. - Collaborate with the marketing team to promote events through various channels including social media, print, digital, and campus outreach. - Ensure compliance with all legal, safety, and regulatory requirements. - Coordinate with internal teams (design, content, operations, finance) to ensure smooth execution. - Track and measure event outcomes, ROI, attendance, feedback, and partnership metrics. - Maintain an events and partnerships calendar; follow up on renewals and new collaborations. - Travel locally within Rajahmundry/East Godavari with occasional outstation travel if required. Education: - Bachelor's degree in Event Management, Business Administration, Marketing, Mass Communication, or a related field (mandatory). Qualifications & Skills: - 5-10 years of proven experience in event management, preferably with college/corporate tie-ups. - Strong communication skills in English, Telugu, and Hindi. - Excellent organizational, negotiation, and problem-solving skills. - Proficiency in MS Office and event management tools. -
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posted 2 months ago
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • Customer Service
  • Communication
  • Interpersonal Skills
Job Description
As a team member at Hyatt Hyderabad, your role is to provide courteous, professional, efficient, and flexible service to ensure maximum guest satisfaction. You will be rotated within different sub-departments of the Rooms division or other assigned departments. Your responsibilities include: - Offering personalized service to guests and promptly reporting any complaints or problems to supervisors - Maintaining awareness of hotel activities, facilities, and promotions, and using upselling techniques - Balancing cash reports, performing opening and closing procedures, and ensuring proper documentation of rebates and vouchers - Updating room allocations and following up on special guest requirements - Maintaining regular contact with long-stay and suite guests to enhance their experience In addition, you are expected to uphold high grooming and hygiene standards, foster positive relationships with colleagues and other departments, and provide full support to supervisors and the team. Qualifications for this role include: - Welcoming guests and ensuring exceptional experiences - Possessing a degree or diploma in Hospitality or Tourism management - Having a minimum of 2 years of work experience in hotel operations - Demonstrating strong customer service, communication, and interpersonal skills If you are passionate about creating lasting memories for guests and thrive in a dynamic hospitality environment, we welcome you to join our team at Hyatt Hyderabad.,
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posted 1 week ago
experience10 to 20 Yrs
location
Hyderabad, Telangana
skills
  • Leadership
  • Staff Management
  • Communication
  • Hospitality Management
  • Organizational Skills
  • Judgment
  • ProblemSolving
  • English Fluency
  • Telugu Proficiency
  • Hindi Proficiency
Job Description
Role Overview: You have been offered a unique opportunity to work as a House Manager for a highly reputed and prominent family in Hyderabad. Your main responsibility will be to ensure the seamless operation of their private residence with a refined hospitality mindset and strong leadership qualities. Your role will involve overseeing daily household operations, managing domestic staff, liaising with vendors, coordinating with family members, maintaining household inventory, and upholding the highest standards of confidentiality, professionalism, and integrity. Key Responsibilities: - Oversee daily household operations, maintenance, and guest service standards. - Manage and train domestic staff to uphold luxury hospitality standards. - Liaise with vendors, suppliers, and service providers for timely service delivery. - Coordinate schedules, events, and visits with family members and personal assistants. - Maintain records of household inventory, maintenance, and staff attendance. - Supervise property upkeep, safety, and cleanliness at all times. - Manage budgets, petty cash, and ensure transparent documentation. - Handle errands, travel logistics, and guest coordination efficiently and discreetly. - Uphold confidentiality, professionalism, and the highest standards of integrity. Qualification Required: - Experience: 10-20 years in luxury hospitality, preferably as Butler Manager, Duty Manager, Destination Manager, or Executive Housekeeper. - Education: Degree or diploma in Hospitality Management or equivalent. - Language: English fluency is essential; Telugu or Hindi proficiency is a strong advantage. - Local Knowledge: Candidates with previous experience in Hyderabad or strong familiarity with the city will be prioritized. Additional Details: This role offers a career-defining opportunity for hospitality professionals looking to transition into exclusive private estate management. You will have the chance to work with a respected family, gaining exposure to elite lifestyles and a stable long-term engagement. Don't miss this chance to be part of a prestigious team.,
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posted 2 weeks ago

Guest Service Associate-F&B

Holiday Inn Express
experience1 to 5 Yrs
location
Hyderabad, Telangana
skills
  • Guest Service
  • Operations
  • Product Knowledge
  • Teamwork
  • Coordination
  • Inventory Management
  • Health
  • Safety
  • Hygiene
Job Description
As a Dining Associate at our company, your role involves providing excellent guest service and ensuring smooth operations in the dining area. Your key responsibilities include: - Greet guests warmly and create a pleasant dining experience for them. - Assist in setting up, replenishing, and clearing breakfast items following IHG standards. - Respond promptly and courteously to guest requests, ensuring timely service. - Maintain cleanliness and organization in the restaurant, service area, and pantry. - Work with the team to achieve guest satisfaction targets. In terms of product knowledge and standards, you will be expected to: - Be well-versed with the menu of the day and available food items. - Ensure that all food is displayed attractively and kept at the correct temperature. - Adhere to Holiday Inn Express brand standards for service and presentation. Your role also involves working collaboratively with other teams: - Coordinate effectively with the kitchen and housekeeping teams to ensure smooth breakfast operations. - Assist in managing inventory and requisitioning supplies when needed. - Support colleagues during busy periods and foster a team-oriented environment. Regarding health, safety, and hygiene practices, you must: - Maintain high standards of personal grooming and hygiene at all times. - Follow all food safety and HACCP guidelines diligently. - Immediately report any maintenance or safety issues to your supervisor. Furthermore, if you believe you possess most of the required skills and experience, we encourage you to hit the "Apply" button and start your journey with us.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • Customer Service
  • Communication
  • Interpersonal Skills
Job Description
As a team member at Hyatt Hyderabad, your role is crucial in providing courteous, professional, and flexible service to maximize guest satisfaction. You will have the opportunity to be rotated within different sub-departments of the Rooms division or other assigned departments. Your focus should always be on offering the highest level of personalized service to guests, addressing any complaints or problems promptly, and ensuring follow-up to guarantee guest satisfaction. Being aware of hotel activities, promoting upselling techniques, and maintaining proper cash handling procedures are essential aspects of your responsibilities. Additionally, maintaining regular contact with long-stay and suite guests to enhance their experience is key. Key Responsibilities: - Provide courteous, professional, and flexible service to guests - Rotate within different sub-departments as assigned - Address guest complaints or problems promptly - Stay updated on hotel services, facilities, and promotions - Balance cash report and perform opening and closing procedures - Update room allocations and follow up on guest requirements - Maintain grooming and hygiene standards - Foster good working relationships with colleagues and other departments - Support Supervisors and team members with assigned duties Qualifications: - Welcome all guests to ensure exceptional staying experience - Create lasting memories and build relationships with guests - Bring the hotel's purpose to life through personal flair and style - Relevant degree or diploma in Hospitality or Tourism management ideal - Minimum 2 years of work experience in hotel operations - Good customer service, communication, and interpersonal skills required Join Hyatt Hyderabad to contribute to creating memorable experiences for our guests and uphold our commitment to exceptional service.,
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posted 4 days ago
experience4 to 8 Yrs
location
Hyderabad, Telangana
skills
  • Hospitality Industry
  • Leadership
  • Communication Skills
  • Customer Service Orientation
  • Front Desk Management
  • Hotel Management Software
Job Description
As a Front Desk Manager at Moustache Hostel in Kolkata, West Bengal, you will play a crucial role in ensuring exceptional guest service and overseeing the front desk operations. Your responsibilities will include: - Managing and supervising the front desk staff to deliver top-notch guest service. - Efficiently handling guest check-ins, check-outs, reservations, and inquiries. - Addressing guest concerns, requests, and special requirements promptly. - Maintaining records, billing, and cash handling procedures accurately. - Ensuring the front desk area is well-organized and presentable. To excel in this role, you should possess: - 4 to 5 years of experience in front desk management in the hospitality industry. - Strong leadership and communication skills. - Proficiency in hotel management software. - Exceptional customer service orientation. Joining Moustache Hostel offers you the opportunity to be part of an innovative and growing hostel chain with a competitive compensation package. You can expect a friendly and inclusive work environment that fosters career advancement. Please note the salary details will be discussed during the interview process. Front Desk Managers at Moustache Hostel may need to work flexible hours, including evenings and weekends, to cater to guest needs. If you are interested in applying for the Front Desk Manager position, click the "Apply Now" button and follow the instructions to submit your application.,
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posted 1 day ago
experience3 to 7 Yrs
location
Hyderabad, Telangana
skills
  • Coordination
  • Supervision
  • Event Management
  • Customer Service
  • Relationship Management
  • Leadership
  • Persuasion
  • Technical Expertise
  • Motivation
  • Organizational Skills
Job Description
Role Overview: As a member of the team at Novotel Hyderabad Convention Centre, your primary responsibility will be to coordinate and supervise activities, subcontractors, and vendors to ensure the successful execution of assigned events. You will play a crucial role in providing accurate event specifications to clients, managing all operations within the Conventions, and ensuring excellent customer service while maintaining outstanding technical expertise. Your ability to establish seamless coordination with all departments of the organization will be essential in maximizing cooperation, productivity, morale, and guest service. Developing and maintaining effective relationships with service contractors, suppliers of event services, and service providers will be key to your success in this role. Your leadership skills, particularly in persuasion and motivation, will be highly valued as you work towards achieving organizational goals. Your qualities of honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness will contribute to your effectiveness in this position. Taking responsibility, possessing self-confidence, motivation, drive, tenacity, and the ability to enhance organizational performance are qualities that are essential for success in this role. Key Responsibilities: - Coordinate and supervise the activities of the team, subcontractors, and vendors to successfully execute assigned events - Provide information and guidance to clients to ensure accurate event specifications - Manage all operations within the Conventions to ensure excellent customer service and provide outstanding technical expertise - Establish seamless coordination with all departments of Novotel Hyderabad Convention Centre to maximize cooperation, productivity, morale, and guest service - Develop and maintain effective relationships with service contractors, suppliers of event services, and service providers - Utilize leadership skills focused on persuasion and motivation to achieve organizational goals - Demonstrate qualities such as honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness - Take responsibility, possess self-confidence, motivation, drive, tenacity, and the ability to enhance organizational performance Qualifications Required: - Hold a relevant degree or diploma to qualify for this role,
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posted 1 day ago

Catering Manager

Craft My Plate
experience1 to 5 Yrs
location
Hyderabad, Telangana
skills
  • Event Planning
  • Execution
  • Vendor Coordination
  • Procurement
  • Material Management
  • Inventory Management
  • Team Handling
  • Vendor Management
  • Logistics
  • Problem Solving
  • Hygiene Standards
Job Description
As a Catering Manager at Craft My Plate, your role will involve managing end-to-end catering operations, including event planning, setup execution, vendor coordination, procurement, and on-site supervision. You will be responsible for handling food delivery coordination, live counter setups, material management, and procurement for events ranging from 10 to 500+ guests. Please find below the detailed responsibilities and qualifications required for this position: Key Responsibilities: - Plan and manage catering setups for Value, Signature, and Luxury service categories. - Coordinate and manage catering operations for events ranging from 10 to 500+ guests. - Conduct venue inspections, plan layouts, and prepare pre-event requirements. - Ensure proper coordination between kitchen, logistics, dcor, and service teams for smooth execution. - Supervise live counters, LED counters, and theme-based setups at event venues. - Handle ODC (Outdoor Catering) staff, assign responsibilities, and brief teams before events. - Maintain event timelines, ensure punctual setup, and oversee food flow and service quality. - Monitor hygiene, taste, safety, and presentation standards throughout the event. - Manage on-ground issues with quick and effective problem-solving. - Ensure completion of post-event tasks including clean-up, pack-up, inventory recovery, and reporting. - Maintain positive relations with clients, guests, and venue managers during the event. Procurement & Inventory Management: - Handle sourcing and procurement of materials needed for catering setups such as dcor items, counters, utensils, disposables, equipment, etc. - Manage procurement for both pre-event and on-site requirements. - Coordinate with vendors to ensure quality, pricing, and timely delivery. - Maintain and monitor inventory of non-food items, live counter materials, and setup equipment. - Track usage, damages, and losses; plan replenishment when required. - Ensure cost efficiency while maintaining high material and setup quality. Vendor & Setup Coordination: - Manage vendor relationships for live counters, dcor setups, equipment, and rentals. - Coordinate delivery, material movement, and return of rented or sourced items. - Ensure all vendor commitments match event requirements and quality standards. - Oversee on-ground setup teams and ensure timely, accurate installation of counters, dcor elements, and layouts. Qualifications: - 1+ years of experience in catering operations, event execution, procurement, or hospitality roles. - Strong coordination, time management, and team handling abilities. - Experience in vendor management and material sourcing. - Good understanding of catering equipment, logistics, and event setup processes. - Ability to work under pressure and manage multiple events simultaneously. - Flexibility to work on weekends, late hours, and travel to event sites. - Degree or Diploma in Hospitality, Event Management, Procurement, or a related field preferred. Craft My Plate is a start-up focused on bulk food catering services for events, committed to providing customized food catering services, quality food options, and a seamless experience. The company aims to eliminate the stress of organizing events by offering a dynamic pricing system adjusting to the event size and client needs, using fresh ingredients, and providing impeccable service. Craft My Plate's team ensures that every event is memorable and hassle-free for clients, allowing them to focus on enjoying the event.,
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posted 1 week ago

Event Manager

The Akshaya Patra Foundation, Hyderabad
experience4 to 8 Yrs
location
Hyderabad, Telangana
skills
  • Event Planning Execution
  • Vendor Volunteer Management
  • Budgeting Cost Control
  • Devotional Program Coordination
  • Team Leadership Communication
  • Public Relations Promotion
  • Time Resource Management
Job Description
As an Event Manager for spiritual and cultural events in Hyderabad, you will play a crucial role in organizing and overseeing various devotional and community gatherings. Your dedication and strong organizational skills will contribute to the success of events that reflect values such as devotion, purity, and community welfare. Key Responsibilities: - Plan, coordinate, and manage a diverse range of events including festivals, bhajans, charity drives, and public gatherings. - Develop detailed event plans, budgets, and timelines to ensure smooth execution. - Coordinate logistics such as venue setup, sound, lighting, decor, catering (vegetarian), transport, and seating arrangements. - Collaborate with spiritual leaders, guests, artists, and volunteers to ensure seamless coordination. - Manage vendor selection, negotiation, and supervision during event execution. - Promote events through various channels including social media, posters, and community announcements. - Ensure compliance with safety, legal, and organizational guidelines throughout the event. - Supervise on-ground arrangements and ensure the smooth flow of activities. - Prepare post-event reports, feedback summaries, and necessary documentation. Qualifications Required: - Bachelor's degree in Event Management, Hospitality, Mass Communication, or a related field. - Minimum of 3-5 years of experience in event management, preferably within the spiritual, cultural, or nonprofit sector. - Strong communication, organizational, and leadership skills. - Understanding of devotional and vegetarian culture with a service-oriented attitude. - Ability to multitask effectively and work well under deadlines. - Willingness to work flexible hours, weekends, and during festivals. - Proficiency in MS Office and event planning tools. Additional Details: The company offers a competitive salary based on experience, a spiritual and value-based work environment, and growth opportunities in event and community management. Please note that this is a full-time position with benefits such as cell phone reimbursement, flexible schedule, provided food, health insurance, leave encashment, paid sick time, and Provident Fund. This role requires you to work in person at the designated location in Hyderabad.,
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posted 2 days ago
experience2 to 6 Yrs
location
Hyderabad, Telangana
skills
  • Hospitality
  • Tourism
  • Guest Service
  • Communication
  • Interpersonal Skills
  • Property Upkeep
  • Onground Operations
  • Problemsolving
Job Description
As a Hospitality Operations Executive at our early-stage technology startup focused on simplifying the management of homestay and vacation rental properties in India, your role will be crucial in maintaining the highest standards of hospitality across our properties in and around Hyderabad. You will be responsible for ensuring exceptional guest experiences, smooth property operations, and professional training of local staff. Key Responsibilities: - Ensure every property delivers an exceptional guest experience aligned with Homeyhuts hospitality standards. - Conduct regular property visits to inspect cleanliness, readiness, amenities, and overall service quality. - Train and guide on-ground staff in guest handling, communication, SOPs, and hospitality best practices. - Identify gaps in property operations and implement improvements to enhance guest comfort and service levels. - Coordinate with the central operations team to resolve issues quickly and ensure operational consistency. - Support guest arrivals, special requests, and escalations when needed. - Maintain checklists, daily reports, and operational updates for assigned properties. Qualifications Required: - Background in hospitality or tourism industry (hotel experience strongly preferred). - Strong understanding of guest service, hospitality etiquette, property upkeep, and on-ground operations. - Must be local to Hyderabad with excellent fluency in Telugu, English, and Hindi. - Willingness to travel daily between properties within a 25-75 km radius of Hyderabad. - Strong communication, problem-solving, and interpersonal skills. - Ability to work independently and ensure timely execution of all operational tasks. If you have experience working in hotels, resorts, guest houses, or premium homestays, or prior experience training hospitality staff, it would be considered a plus. Basic understanding of vacation rental operations is preferred but not mandatory. Join our fast-growing startup that's transforming the homestay experience in India and gain hands-on experience in OTAs management, sales, and hospitality. Grow your career with extensive training and opportunities in business development, sales, and property management. If you're passionate about leveraging technology to transform the hospitality industry and meet the qualifications listed above, we encourage you to apply. Homeyhuts is an equal opportunity employer and welcomes individuals from all backgrounds.,
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