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5,077 Operations Analyst Jobs in Noida

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posted 2 months ago

Process Analyst

Provana India Private Limited
experience0 to 1 Yr
Salary2.5 - 3.0 LPA
location
Noida, Delhi
skills
  • compliance
  • resolution
  • management
  • audit
  • communication
  • fraud
  • analyst
  • dispute
  • skills
Job Description
Role: Review and investigate the dispute files received on a daily as per the clients standard operating procedures and guidelines. To perform various internal audits to ensure accounts are handled properly for processes that touch the consumer or are bound by regulatory rules, client requirements, and internal policy and procedures.     Responsibilities: Review dispute files received daily, ensuring adherence to client SOPs and guidelines. Investigate disputes thoroughly, ensuring accuracy and compliance with established procedures. Conduct various internal audits to ensure compliance with regulatory rules, client requirements, and internal policies. Ensure accounts that impact consumers or are subject to regulations are properly handled. Ensure all processes comply with relevant regulations, including those that touch consumers or are governed by specific rules. Identify any discrepancies or non-compliance issues and recommend corrective actions. Maintain clear documentation of dispute investigations and audit findings. Prepare reports summarizing findings, actions taken, and any areas of concern.  Key Skills: Attention to detail and analytical thinking. Familiarity with regulatory rules and procedures (if industry-specific, knowledge of relevant regulations like FDCPA, GDPR, etc.). Strong communication skills to report findings and coordinate with internal teams.   Preferred Candidate Profile: Graduation in any stream is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift. Freshers can apply.
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posted 2 months ago

Financial Analyst

GALLAGHER AND MOHAN PRIVATE LIMITED
GALLAGHER AND MOHAN PRIVATE LIMITED
experience1 to 6 Yrs
Salary5 - 12 LPA
WorkRemote
location
Delhi
skills
  • valuation
  • dcf
  • advanced excel
Job Description
 Hiring: Financial Analyst (DCF Modeling Expert) What we are and what we do:-  Gallagher & Mohan is a distinguished firm dedicated to providing unparalleled financial analysis, marketing expertise, and accounting support within the dynamic realm of real estate. We cater to a diverse clientele comprising private equity investors, developers, fund managers, and brokers, among others. Renowned for our commitment to excellence, effective communication, and unwavering work ethic, we seamlessly integrate into our clients' operations to deliver exceptional value. Our portfolio encompasses a spectrum of transactions, spanning from multifamily apartment complexes to office towers in the United States and Europe, with transactional values ranging from $10 million USD to upwards of $200 million USD.   Financial Analyst (DCF Modeling Expert)  Role Overview: As a Financial Analyst at Gallagher & Mohan, your primary focus will be on leveraging Discounted Cash Flow (DCF) modeling to deliver sophisticated financial analysis and insights. You will be responsible for creating and managing complex financial models, optimizing asset valuations, and providing actionable recommendations based on detailed DCF analyses.  Roles & Responsibilities: Argus Enterprise Mastery: Utilize Argus Enterprise extensively to develop, maintain, and enhance comprehensive financial models for real estate assets. Ensure accuracy and efficiency in cash-flow projections and asset valuations. DCF Modeling: Construct and refine Discounted Cash Flow (DCF) models to evaluate investment opportunities, asset performance, and future cash flows. Provide in-depth analysis and interpretation of model outputs. Model Optimization: Optimize and update Argus models to reflect changing market conditions, investment strategies, and financial structures. Ensure models are aligned with current financial practices and industry standards. Market Analysis: Conduct detailed market research and analysis to support Argus , Multi family assets and DCF modeling, including assessing property comparables and evaluating market trends. Reporting & Insights: Prepare and present detailed financial reports and insights based on Argus and DCF analyses. Communicate findings and strategic recommendations to senior management and clients. Collaboration: Work closely with internal teams during acquisitions, dispositions, and development projects, providing specialized Argus and DCF analysis to support strategic decision-making. Performance Evaluation: Assess and report on the performance of investments using key performance indicators (KPIs) such as IRR and Cash-on-Cash returns, integrating these metrics into Argus and DCF models.  What We Are Looking For: Requirements Skills, Knowledge, and Abilities: Educational Background: Bachelors degree in Real Estate, Business, Economics, Finance, or a related field. Argus Expertise: Extensive experience with Argus Enterprise software, including developing and managing detailed financial models for real estate assets. DCF Proficiency: Strong proficiency in Discounted Cash Flow (DCF) modeling, with the ability to create and analyze complex financial models and scenarios. Experience: 1-4 years of experience in financial modeling with a focus on Argus and DCF methodologies and Multi family assets . Background in equity research, investment banking, or real estate finance is advantageous. Analytical Skills: Exceptional analytical and problem-solving skills, with a focus on deriving actionable insights from Argus and DCF analyses. Communication: Strong written and verbal communication skills, with the ability to present complex financial concepts and findings effectively to diverse stakeholders. Organization: Excellent organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment. Team Collaboration: Proven ability to work effectively with cross-functional teams and contribute to a collaborative team environment.  Desired Qualifications: Software Proficiency: Advanced skills in Microsoft Office Suite, especially Excel, for financial modeling and analysis. Advanced Degree: Masters degree in finance, Business, Real Estate, or Economics is preferred. Certifications: Candidates who have completed or are working towards CFA, CA, or FRM certifications will be considered favorably. Additional Software Knowledge: Familiarity with other real estate software/programs, such as Yardi Voyager and Google Earth, will be a plus.  Job Details:    Title: Financial Analyst  Department: Financial Analysis  Employment Type: Full-Time, Permanent  Location: Remote (New Delhi)  Shift Timings: EST/PST (US Time Zone)   Join Gallagher & Mohan to apply your expertise in DCF modeling, driving impactful financial analysis and strategic decision-making in our dynamic real estate investment environment.    
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posted 3 weeks ago

Operations Executive

HARJAI COMPUTERS PRIVATE LIMITED
HARJAI COMPUTERS PRIVATE LIMITED
experience2 to 7 Yrs
Salary2.0 - 4.0 LPA
location
Delhi
skills
  • operations
  • life insurance
  • kyc
Job Description
Job Title: Operations Executive Individual Insurance Operations (QC & Excel Specialist) Location: Delhi We are hiring an Operations Executive to join our Individual Insurance Operations team. The ideal candidate should have strong experience in Quality Check (QC) of forms, Excel proficiency, and a solid understanding of the Life Insurance domain. Key Responsibilities: Perform quality checking of life insurance forms and KYC documents. Ensure data accuracy, completeness, and compliance as per IRDAI guidelines. Manage and analyze data using advanced Excel tools (Pivot, VLOOKUP, validation, etc.). Coordinate with sales, underwriting, and customer service teams for smooth policy issuance. Prepare daily MIS reports and track operational performance. Support process improvements and ensure adherence to timelines. Requirements: Graduate in any discipline; Insurance/Excel certifications preferred. 35 years of experience in Life Insurance QC/Operations. Excellent attention to detail, accuracy, and communication skills. Email: Oshin.nandanwar@harjai.com
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posted 2 days ago

E-Commerce Operations Lead

JONES RECRUITZO PRIVATE LIMITED
experience2 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Delhi
skills
  • operations
  • operational head
  • commerece
  • quick
  • ecom
  • ecommerce
Job Description
Key Responsibilities: Ecom Operationso Manage operations across online/ QC platforms o Handle Shopify order fulfilment && dispatches.o Manage B2B Shipments o Oversee product listings, cataloging, and listing hygiene. Supply Chain Managemento Coordinate with suppliers, vendors, third-party manufacturers, warehouse, and logistics partners toensure a smooth flow of materials, inventory management, and timely deliveries.o Sourcing and onboard new vendors when needed and manage relationship with existing vendorso Keep track of RM && PM inventory and FG stock levelso Resolve any order-related disputes (stock-outs, wrong item received, not received, damaged, etc) Analytics && Reportingo Generate and analyze reports on key performance metrics related to sales, advertisements, etc.o Prepare order reconciliation reports against receivables and inventory. Otherso Assist in organizing and participating in events and exhibitionso Provide cross functional support when required. Qualifications Bachelors degree is a must. Experience of 1-2 years in E-commerce and quick commerce Strong understanding of major E-commerce platforms && quick commerce platforms. Proficiency in data analysis and ability to draw insights from analytics tools. Willingness to travel and wear multiple hats as and when required
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posted 1 week ago

Operations Specialist (BVG specialist)

Orbitouch Outsourcing Private Limited
experience1 to 5 Yrs
Salary1.0 - 3.0 LPA
location
Delhi
skills
  • document review
  • employee screening
  • document verification
  • background verification
  • address verification
  • document management
  • employment verifications
  • verification validation
Job Description
 Urgent Hiring For Operation Executive (BVG specialist)||Location:- Tilak Nagar, New DelhiProfile:- Operation Executive (BVG specialist) Company Name: Orbitouch Outsourcing Pvt. Ltd. Experience- 1- 5 yrs (only BVG company experience will be considered) Company Location:- Tilak Nagar, New Delhi (just walk from the metro station Tilak Nagar) CTC:- upto 3 lpa negotiable working days:- Monday to Saturday (Sunday weekly off) Shift timing: 10 am to 6:30 pm. (Work from the office only) our websites-                               www.orbiTouch-hr.com                              www.orbitVerify.com                           We're looking to hire Operations Specialists in Employee background Verification and Background Checks, for OrbitVerify the product of Orbitouch HR. Responsibilities:- Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.)- Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit- Review and validate submitted documents such as offer letters, relieving letters, and payslips- Update verification outcomes on internal systems/tools accurately and promptly- Escalate discrepancies, red flags, or unresponsive verifications as per SOPs- Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks- Support audit requirements and contribute to process improvement initiativesexperience:1-5 years of experience in employment background verificationStrong communication and organizational skillsAbility to work independently and as part of a dynamic teamHigh attention to detail and a problem-solving mindset Maintain the highest standards of quality and compliance. We only need experience in a background check company and have experience handling various verification operations.   Fill in your details . (Mandatory)Name:-Contact no:-Email Id:-Qualification:-Current location:-Current organization name:-Industry:-Experience:-CTC:-Expected CTC:-Offer in Hand:-Notice Period :-Negotiable Notice Period :-Willing to Relocate:-Are you available for the final round F2F:-Kindly attach your updated resume.       Thanks & Regards Rani Gupta   Recruitment ManagerMob-9211711380 Email ID:- rani@orbitouch-hr.com
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posted 2 months ago
experience2 to 7 Yrs
Salary1.0 - 4.0 LPA
location
Delhi
skills
  • visa processing
  • application support
  • application support services
  • documentation
  • operations management
  • immigration
  • visa documentation
Job Description
Countrywide Visas is likely hiring for an Operations or Documentation profile to manage applications. This would involve tasks such as processing applications, ensuring accurate documentation, and potentially liaising with clients and relevant authorities. The role may also involve other administrative duties, depending on the specific requirements of the position.    Job Duties for Operations/Documentation Profile: Application Processing: Handling the intake, review, and processing of applications, ensuring all necessary documentation is complete and accurate. Documentation Management: Organizing, maintaining, and updating application files, both physical and digital, ensuring compliance with relevant regulations. Client Communication: Interacting with clients to gather information, answer queries, and provide updates on the progress of their applications. Compliance: Staying up-to-date with laws and regulations, ensuring all applications are processed in accordance with legal requirements. Reporting: Preparing reports on application progress, processing times, and other relevant metrics. Coordination: Liaising with internal teams (e.g., case managers, consultants) and external stakeholders (e.g., embassies, consulates) to facilitate the application process.  Interested candidates can call or whatsapp on 9711616434
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posted 2 months ago
experience8 to 12 Yrs
Salary14 - 20 LPA
location
Bangalore, Chennai+3

Chennai, Hyderabad, Gurugram, Mumbai City

skills
  • inventory audit
  • contract compliance
  • risk assessment
  • internal audit
  • rebate analysis
  • credit notes
  • compliance audit customer audit
  • clawbacks
  • supply chain controls
Job Description
Job Description: Role Title: Compliance & Customer Audit AnalystShifts Available: EMEA Shift: 1:30 PM 10:00 PM IST Asia Shift: 7:00 AM 4:00 PM ISTExperience: 3 to 8 YearsJob Type: Full-TimeLocation: India (Remote/Hybrid depending on client/project)Department: Global Risk & Compliance | Internal Audit Role Overview: Join the Global Audit Function supporting a 2nd Line Risk & Compliance team focusing on Customer Audits and MDF (Market Development Funds) Audits. You will work across various business process audits with an emphasis on risk assessment, contract compliance, rebates, pricing, credit notes, and supply chain controls. Key Responsibilities:  Customer Audit Execution Conduct end-to-end risk-based business audits following the internal audit lifecycle: planning, fieldwork, reporting, and closure Analyze customer contracts and validate compliance against terms (Contract Compliance) Perform financial reconciliations, analyze rebates, credit notes, and clawbacks Assess inventory movement, supply chain operations, and fulfillment practices Review and document audit observations, develop recommendations, and present findings to stakeholders  MDF Audit (Market Development Funds) Review MDF usage, approvals, documentation, and validate against policy Identify non-compliant claims and work with business stakeholders for resolution  General Audit Responsibilities Risk assessments and scoping based on client priorities Audit planning and stakeholder alignment Execution of fieldwork, data analysis, sampling, and exception handling Drafting detailed audit reports and working papers Coordinate follow-ups for audit closure and track action items  Optional: Americas Audit Exposure Based on candidate interest and availability, annual participation in Americas-focused audits may be considered. Required Skills & Competencies: Strong understanding of internal audit, risk-based audits, and business process reviews Experience in domains like Contract Compliance, Rebates, Credit Notes, Pricing, or Inventory Strong analytical and reporting skills Experience in working with global teams or clients Excellent written and verbal communication Good documentation and audit reporting skills Preferred Qualifications: Bachelors degree in Finance, Accounting, Business, or equivalent CA, CIA, CISA, or other audit/compliance certifications (preferred) Familiarity with tools like SAP, Excel, and Audit Management software
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posted 3 weeks ago

Digital Marketing Performance Analyst

GALLAGHER AND MOHAN PRIVATE LIMITED
GALLAGHER AND MOHAN PRIVATE LIMITED
experience2 to 7 Yrs
Salary4.0 - 9 LPA
WorkRemote
location
Delhi
skills
  • power bi
  • google adwords
  • google analytics
  • hubspot
Job Description
Company Overview:   Gallagher & Mohan is a distinguished firm specializing in delivering world-class financial analysis, marketing expertise, and accounting support tailored to the real estate sector. We serve an exclusive clientele of private equity investors, developers, fund managers, brokers, and other industry leaders. Renowned for our commitment to excellence, clear communication, and strong work ethic, we seamlessly integrate with our clients teams to create long-term value. Our portfolio spans diverse real estate transactionsfrom multifamily apartment communities to large-scale office towers across the United States and European markets, with deal sizes typically ranging from $25 million to over $500 million USD.   Role Overview:   As a Digital Marketing Performance Analyst at Gallagher & Mohan, you will be responsible for managing day-to-day marketing analytics across our portfolio and evaluating the performance of multiple digital marketing channels. Your role will focus on identifying key insights, optimizing marketing spend, and driving data-backed recommendations to enhance campaign performance across platforms such as Google Ads, LinkedIn, and Meta. This is a strategic, hands-on role that combines data analysis, digital marketing expertise, and business acumen to improve ROI and channel efficiency.   Roles & Responsibilities:   Marketing Analytics Management: Oversee day-to-day analytics across all marketing channels, ensuring accurate tracking and reporting of campaign performance metrics. Channel Evaluation: Evaluate and compare the effectiveness of different marketing channels (Google Ads, LinkedIn, Meta, etc.), identifying optimization opportunities to improve ROI. Performance Optimization: Develop data-driven strategies to optimize campaigns, audience targeting, ad spend allocation, and conversion rates. Dashboarding & Reporting: Build and maintain dashboards and regular reports to communicate performance trends and actionable insights to stakeholders. Cross-Functional Collaboration: Partner with internal teams to translate data insights into marketing strategies and creative optimizations. API & Data Integration: Work with APIs and marketing automation tools to integrate and streamline data flows across platforms for enhanced reporting accuracy. Continuous Improvement: Stay updated with evolving marketing trends, tools, and best practices to continuously improve data accuracy and channel performance.   What We Are Looking For: Requirements Skills, Knowledge, and Abilities:   Educational Background: Bachelors degree in Marketing, Business Analytics, Economics, or a related field. Experience: 25 years of experience in marketing analytics, preferably at a marketing agency managing multiple client portfolios. Technical Skills: Strong proficiency in Google Ads, Google Analytics, Meta Ads Manager, and data visualization/reporting tools (such as Data Studio, Power BI, or Tableau). API & Data Integration: Experience with API-based data extraction and integration for marketing performance reporting. Analytical Expertise: Deep understanding of marketing KPIs, attribution modeling, and performance optimization strategies. Communication: Strong communication skills with the ability to explain complex analytics insights to non-technical stakeholders. Problem Solving: Analytical mindset with a proactive approach to identifying opportunities and improving campaign efficiency. Preferred Experience: Exposure to US-based clients or international digital marketing operations and Real estate knowledge is a plus.   Desired Qualifications:   Certifications: Google Ads, Google Analytics, or Meta Blueprint certifications are advantageous. Software Knowledge: Experience with CRM and marketing automation platforms such as HubSpot, Salesforce, or similar tools. Advanced Analytics: Familiarity with SQL, Python, or R for marketing data analysis will be considered an asset.   Job Details:   Title: Digital Marketing Performance Analyst Department: Financial Analyst Employment Type: Full-Time, Permanent Location: Remote (New Delhi) Shift Timings: EST/PST (US Time Zone)   Join Gallagher & Mohan to drive data-backed marketing decisions, optimize performance across digital channels, and help shape the marketing strategy for our global portfolio of clients.
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posted 3 weeks ago

ANALYST GRC

PeopleStrong Technologies Pvt Ltd
experience3 to 4 Yrs
Salary3.0 - 5 LPA
location
Delhi, Gurugram
skills
  • iso 27005
  • iso 27001 lead auditor
  • gdpr
Job Description
Maintain and enhance the organizations Information Security & Compliance frameworks (ISO 27001, SOC2, GDPR, etc.) Perform risk assessments, maintain risk registers, track remediation plans, and generate risk reports for stakeholders. Support internal and external audits by coordinating evidence collection and control testing. Assist in developing, reviewing, and maintaining security policies, standards, and procedures. Conduct third-party/vendor risk assessments and ensure contractual compliance requirements. Monitor regulatory and industry compliance requirements and ensure alignment with business operations. Coordinate with cross-functional teams (IT, Legal, Engineering, HR, Finance) for control implementation and compliance readiness. Use GRC tools/platforms for workflow automation, documentation, and reporting.
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posted 3 days ago

Operational Analyst

ASSETCARE SERVICES PRIVATE LIMITED
ASSETCARE SERVICES PRIVATE LIMITED
experience1 to 5 Yrs
Salary7 - 16 LPA
WorkContractual
location
Delhi, Bangalore+8

Bangalore, Ongole, Chennai, Kavali, Vijayawada, Hyderabad, Kolkata, Chittoor, Gurugram

skills
  • management
  • communication
  • critical
  • detail
  • problem-solving
  • organizational
  • interpersonal
  • to
  • attention
  • strong
  • project
  • thinking
  • skills
Job Description
An operational analyst job description involves analyzing business operations to improve efficiency, reduce costs, and increase productivity. Key duties include collecting and analyzing data, identifying inefficiencies, developing solutions, and collaborating with teams to implement process improvements. This role requires strong analytical and problem-solving skills, proficiency in data analysis, and excellent communication and project management abilities Analyze operations: Review and evaluate business processes, workflows, and procedures to identify bottlenecks and areas for improvement. Collect and analyze data: Gather operational data from various sources and use statistical modeling, trend analysis, and forecasting to gain insights. Identify problems: Pinpoint operational challenges, such as logistical constraints or staffing concerns.   Develop solutions: Create strategies and implement new projects or systems to solve problems and optimize operations. Improve processes: Implement changes and develop new procedures to streamline operations and increase efficiency. Collaborate with stakeholders: Work with various departments, management, and staff to understand challenges and implement solutions. Report findings: Create and present reports, dashboards, and forecasts to management to inform decision-making. Manage projects: Utilize project management strategies to execute initiatives and ensure successful implementation.    Organizational skills Problem-solving Attention to detail Project management Critical thinking Strong communication and interpersonal skills
posted 2 months ago
experience0 to 4 Yrs
location
Delhi
skills
  • Pivot Tables
  • Analytical skills
  • Working with data excel
  • Indexmatch
  • Multiple match
  • IF statements
Job Description
As a B2B Travel Tech startup reshaping the way travel agents sell and deliver exceptional travel experiences worldwide, your role will involve various responsibilities to contribute to our sustainable growth. Join our young and passionate team to excel and make a significant impact. You will have the opportunity to work closely with the founders, ensuring fast career growth with appraisals and salary increases. As part of our team, you will experience a very high ownership role in a fast-paced environment with a great culture that guarantees no hierarchy or politics nonsense. **Roles & Responsibilities:** - Work in operations for the first 3 months, updating contracts, rate sheets, and static data regularly on the system. - Ensure all rates and packages on the portal are accurate and up-to-date, maintaining industry competitiveness by comparing rates with competitors. - Identify and correct errors, including tracking and resolving quote failures to maintain data integrity. - Collaborate on new projects to streamline processes and improve agent efficiency. - Support initiatives that enable agents to sell more holiday packages effectively and provide insights to optimize offerings. **Desired Candidate Profile:** - Ethical, hardworking, and with a "passionate about startups" mindset. - Disciplined and process-oriented individual with prior startup or travel experience preferred. - Good understanding of different business verticals and willingness to learn more. **Qualifications Required:** - Proficiency in working with data/Excel (e.g., Indexmatch, Multiple match, IF statements, Pivot Tables). - Detail-oriented and patient to ensure pricing and content accuracy. - Ability to read and analyze complex business information and a willingness to hustle. **Additional Details:** Located at Connaught Place, Delhi, the work timings are from 9:30 until work gets over. The office environment is fast-paced, translating to fast growth and exciting responsibilities. With ESOPs available for 30% of team members, promotions offered to 40% within 2 years, and aggressive hikes for top performers with median hikes around 25%, you will have ample opportunities to grow within the company. Consider if you fit the role by ensuring you are comfortable with the responsibilities and environment outlined, as this role requires dedication, attention to detail, and a willingness to work in a high-paced setting.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
All India, Gurugram
skills
  • SQL
  • Excel
  • Data Analysis
  • Business Analysis
  • Data Visualization
  • BI Tools
  • CRM Systems
Job Description
As a Business Analyst at noon, you will be a core member of the Customer Service Analytics team, responsible for leveraging analytical skills to understand customer behavior and contact drivers, define operational requirements, and contribute to projects that enhance customer experience (CX) and drive efficiency in support processes. **Key Responsibilities:** - Conduct in-depth data querying and analysis on customer contact data to identify root causes of customer issues for all Business units in noon, noon in Minutes, Namshi, NowNow, and noon food. - Utilize SQL and Excel daily to extract, manipulate, and analyze large, complex datasets, ensuring data integrity and accuracy. - Design, develop, and maintain operational dashboards and reports in BI tools (Tableau, Power BI, etc.) that track key Customer Service KPIs (CSAT, AHT, FCR, etc.) and communicate performance to business stakeholders. - Execute ad-hoc analytical deep dives to answer specific business questions from operations and leadership teams on time. **Requirements:** - 3+ years of hands-on experience in a Business Analyst, Data Analyst, or quantitative role, ideally within an e-commerce, quick commerce, logistics, or high-volume service/tech company. - Bachelor's degree in Business Administration, Economics, Engineering, Computer Science, or a related quantitative field. **Technical Expertise:** - Expert proficiency in SQL (intermediate to advanced query writing, including joins, subqueries, and aggregation) for data extraction and manipulation is MANDATORY. - High proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, complex functions) for data modeling and presentation. - Experience with at least one major Data Visualization/BI tool (e.g., Tableau, Power BI, Google Data Studio) for building clear dashboards. - Familiarity with CRM systems (like Zoho, Freshdesk, or proprietary tools) data structure and usage is a strong plus. **Core Competencies:** - Analytical Rigor: Proven ability to structure a problem, select the right metrics, and derive accurate, insightful conclusions from data. - Communication: Excellent written and verbal communication skills to articulate findings and requirements clearly to both technical and non-technical audiences. - Stakeholder Collaboration: Demonstrated ability to manage expectations and work effectively with cross-functional teams (Operations, Product, Tech) to drive consensus and delivery. - Business Acumen: A solid understanding of key e-commerce and Customer Service metrics (CSAT, AHT, contact reasons, churn) and their financial/operational impact. If you are someone with high standards, who understands the value of hard work, is relentlessly resourceful, operates with a deep bias for action, and has the courage to be fiercely original, then you might excel in the dynamic environment at noon. Be ready to adapt, pivot, and learn as these qualities are essential for success at noon. As a Business Analyst at noon, you will be a core member of the Customer Service Analytics team, responsible for leveraging analytical skills to understand customer behavior and contact drivers, define operational requirements, and contribute to projects that enhance customer experience (CX) and drive efficiency in support processes. **Key Responsibilities:** - Conduct in-depth data querying and analysis on customer contact data to identify root causes of customer issues for all Business units in noon, noon in Minutes, Namshi, NowNow, and noon food. - Utilize SQL and Excel daily to extract, manipulate, and analyze large, complex datasets, ensuring data integrity and accuracy. - Design, develop, and maintain operational dashboards and reports in BI tools (Tableau, Power BI, etc.) that track key Customer Service KPIs (CSAT, AHT, FCR, etc.) and communicate performance to business stakeholders. - Execute ad-hoc analytical deep dives to answer specific business questions from operations and leadership teams on time. **Requirements:** - 3+ years of hands-on experience in a Business Analyst, Data Analyst, or quantitative role, ideally within an e-commerce, quick commerce, logistics, or high-volume service/tech company. - Bachelor's degree in Business Administration, Economics, Engineering, Computer Science, or a related quantitative field. **Technical Expertise:** - Expert proficiency in SQL (intermediate to advanced query writing, including joins, subqueries, and aggregation) for data extraction and manipulation is MANDATORY. - High proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, complex functions) for data modeling and presentation. - Experience with at least one major Data Visualization/BI tool (e.g., Tableau, Power BI, Google Data Studio) for building clear dashboards. - Familiarity with CRM systems (like Zoho, Freshdesk, or proprietary tools) data structure and usage is a strong plus. **Core Competencies:** - Analytical Rigor: Proven ability to structure a problem, select the right metrics, and derive accurate, in
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posted 2 months ago
experience0 to 4 Yrs
location
Noida, Uttar Pradesh
skills
  • Strong analytical skills
  • Collaboration
  • Data analysis
  • Problemsolving skills
  • Excellent communication
  • Interpersonal abilities
  • Detailoriented
  • Commitment to accuracy quality
  • Operational management expertise
  • Proficiency in MS Application Suite
Job Description
**Job Description:** As part of this role, you will be responsible for providing support to customers with their complex requests and assisting in the analysis and evaluation of operational processes and workflows. You will collaborate with team members and subject matter experts to implement best practices and support the development and documentation of operational procedures and policies. Additionally, you will conduct regular meetings with the operations teams to ensure internal SLAs are met, monitor key performance indicators (KPIs), and identify trends for improvement. You will also review, recommend, and implement new methods and procedures to enhance operational efficiency. Other responsibilities include driving quality and process improvement initiatives, providing reports on process metrics to leadership, managing call/process related quality, and interacting with other operations teams for necessary information. **Key Responsibilities:** - Assist in providing support to customers with complex requests - Analyze and evaluate operational processes and workflows - Support customers in fulfilling requests and resolving queries through multiple channels - Collaborate with team members and SMEs to implement best practices - Support the development and documentation of operational procedures and policies - Conduct regular meetings with Ops teams to ensure internal SLAs are met - Monitor and report on key performance indicators (KPIs) to identify trends for improvement - Review, recommend, and implement new methods and procedures for operational efficiency - Drive quality and process improvement initiatives such as Six Sigma/Lean - Provide reports on process metrics to leadership - Manage call/process related quality - Interact with other operations teams for necessary information - Participate in cross-functional projects for enhancing business operations - Establish effective solutions for complex technical issues referred by Advisors and customers - Liaise with IT Support on faults and changes, user IDs, etc. - Participate in corporate social responsibility initiatives - Liaise with departments like transport, admin, and HR-Ops for efficient management of Operations - Ensure operatives have timely and complete understanding of technical changes and implications - Identify, analyze, and resolve/implement processing issues to prevent re-occurrence **Qualifications Required:** - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Detail-oriented with a commitment to accuracy and quality - Ability to work collaboratively in a team environment - Eagerness to learn and develop expertise in operational management - Bachelor's degree in Business Operations Management or a related field from a top-tiered institute - Proficiency in MS Application Suite: PowerPoint & Excel - Proficiency in data analysis tools and software is a plus (Note: No additional details of the company are provided in the job description),
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posted 2 months ago
experience2 to 6 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Excel
  • Tally
  • GST accounting
Job Description
Role Overview: As an MIS Analyst at our organization, your role will be crucial in supporting the administrative and finance functions of our schools. You are expected to have expertise in Excel and Tally, along with knowledge of GST accounting. Your responsibilities will include developing and maintaining MIS reports for various school departments, preparing financial summaries and budget variance reports, managing accounting records in Tally, assisting in GST returns filing, tracking budgets, and providing analytical insights to senior management. You will also be required to support the audit process, ensure data integrity, and maintain confidentiality in reporting processes. Key Responsibilities: - Develop and maintain MIS reports for Academics, Finance, HR, and Admin departments. - Prepare monthly, quarterly, and annual financial summaries and budget variance reports. - Manage accounting records in Tally and ensure accurate ledger entries. - Assist in the preparation and filing of GST returns and compliance reports. - Coordinate with department heads to track budgets, monitor expenses, and provide actionable insights. - Identify trends and anomalies in data and share recommendations with senior management. - Support the audit process with timely generation of required reports and documentation. - Ensure data integrity and confidentiality in all reporting processes. Qualifications Required: - Bachelor's degree in Commerce, Accounting, Finance, or a related field. - Proficient in Microsoft Excel (Advanced level: pivot tables, vlookup, dashboards, etc.). - Hands-on experience with Tally ERP. - Understanding of GST accounting, invoice tracking, and basic compliance. - Minimum 2-4 years of experience in MIS reporting, budgeting, or financial analysis (preferably in an education or service-based organization). - Strong analytical and problem-solving skills. - High level of accuracy and attention to detail. - Ability to work independently and communicate effectively with various departments.,
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posted 1 week ago
experience2 to 6 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Excel
  • VBA
  • SQL
  • market data objects
  • yield curves
  • forward curves
  • volatility surfaces
  • structured derivatives markets
Job Description
As a dynamic individual managing product operations in the APAC region for Markit OTC Derivatives Data, you will be responsible for the quality and integrity of market data objects like yield curves, forward curves, and volatility surfaces across all asset classes. Your key responsibilities will include: - Ensuring the quality of market data and consistency of market data objects - Taking ownership of the market data management platform and collaborating with technology and product teams - Performing data cleaning and quality control processes, suggesting improvements, and implementing them with the technology team - Providing responses to clients" queries and challenges - Working closely with local sales and business development teams to pitch OTC Derivatives Data business to prospective clients and onboard customers To excel in this role, we are looking for candidates with the following qualifications: - A good undergraduate or postgraduate degree from a recognized university - Strong analytical and problem-solving skills - Proficiency in Excel, VBA, and SQL - Preferable previous exposure to market data objects like yield curves, forward curves, or volatility surfaces - 2-3 years of experience in structured derivatives markets such as trading, quant/sales structuring, risk analysis, model validation, product control, collateral, or valuations analysis About S&P Global Market Intelligence: S&P Global Market Intelligence, a division of S&P Global, is committed to delivering accurate, deep, and insightful information to help customers expand their perspective, operate with confidence, and make decisions with conviction. With a team of over 35,000 experts worldwide, we are dedicated to advancing essential intelligence and creating a more prosperous future for all. Our values of integrity, discovery, and partnership guide us in providing essential intelligence to our customers. Join us at S&P Global and be part of a team that is changing the way people see things, empowering them to make a positive impact on the world. We provide a range of benefits to support our employees, including health and wellness coverage, flexible downtime, continuous learning opportunities, family-friendly perks, and more. If you are looking to thrive in a connected and engaged workplace that values fairness, transparency, and merit, consider joining S&P Global. We are an equal opportunity employer committed to attracting and retaining top talent to drive innovation and power global markets. To learn more about the benefits we offer in different countries, visit: https://spgbenefits.com/benefit-summaries Note: The above job description is for reference purposes only and may be subject to change based on the company's requirements.,
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posted 2 months ago
experience3 to 7 Yrs
location
Delhi
skills
  • Exception Handling
  • Communication Skills
  • Pickup Management
  • Data Accuracy
  • FIFO Processes
  • MIS Handling
  • Service Quality Monitoring
Job Description
You will be responsible for effective pickup management including timely pickup processing and exception handling. This involves passing regular call pickups to the concerned pickup staff, following up with staff and shippers to maintain pickup cutoff times, checking OTM machines, sending miss pickup reports, updating proper codes, handling missed pickups as per shipper requirements, updating exception codes, and ensuring shipments tally with manifest and OTM counts. - Follow up with staff and shippers to maintain pickup cutoff times - Release vehicles on time to the hub for next transit connection as per TAT - Process early cut-off shipments on a FIFO basis - Download data before physical shipment bagging and reweigh E-TAIL shipments - Send prealerts to the hub vehicle-wise - Follow up with staff operating WDL machines and in-scanning shipments - Monitor and report service quality levels for key customers - Monitor all major sectors and sorting departments [DEL/CCU/AHD/BLR/BOM/ALL INDIA/HYD/MAA] - Provide good service to key shippers and all shippers Qualifications Required: - Experience in pickup management and exception handling - Strong communication skills to follow up with staff and shippers effectively - Ability to maintain data accuracy and follow FIFO processes - Proficiency in MIS handling and data management,
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posted 1 week ago

Facility Executive (Mall Operations)

WORKATLAS STAFFING GROUP
experience0 to 4 Yrs
Salary3.5 - 6 LPA
WorkRemote
location
Delhi
skills
  • hvac
  • mall operations
  • facility management
Job Description
Job Title: Facility Executive (Mall Operations)Job Location: Karol Bagh DelhiSalary Range: 30,000 -40,000 per monthGender: Male candidates onlyExperience: Minimum 3 years+Education: ITI or Diploma in ElectricalRequirements1. Must have experience in mall / facility management.2. Should have ITI or Diploma in Electrical.3. Must have knowledge of HT, LT, DG operations, HVAC, WTP and other technicalsystems.4. Should have experience in managing building assets, PPM, and breakdown handling.5. Minimum 3 years of relevant technical facility experience.Responsibilities1. Manage mall operations from a technical perspective.2. Ensure building assets are well-maintained and PPM is done on time.3. Handle breakdowns and escalate issues for smooth mall operations.4. Verify tenants utility readings for accurate monthly billing.5. Ensure timely servicing of all equipment and maintaining service records.6. Oversee daily operations of HT, LT, DG, HVAC, WTP and other technical systems. Interviews is on 27th November at 11:30 am, if you are interested share your CV at 76968688406 for immediate response, and make sure 27th Nov is deadline, only apply if you are available on 27th Nov.
posted 6 days ago

Operations Engineer

ATOVITT SERVICES PRIVATE LIMITED
experience4 to 9 Yrs
Salary3.5 - 8 LPA
location
Noida, Bangalore+8

Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Andaman-Nicobar, Anantpur

skills
  • adaptability
  • collaboration
  • creativity
  • teamwork
  • communication
  • technical
  • innovation
  • learning
  • troubleshoot
  • skills
  • competence
  • ethical
  • behavior
  • continuous
  • problem-solving
Job Description
Were seeking an Operations Engineer to join our dynamic Engineering Operations Team. In this role, youll be instrumental in automating operational processes, providing advanced product support, and crafting custom integrations to meet both internal and customer needs. Your work will involve root cause analysis, developing tools to improve system functionality, and collaborating with various departments to enhance our softwares value. If youre a skilled software engineer with a passion for problem-solving and a drive to innovate, we invite you to apply. Responsibilities Execute and automate operational processes Provide second-level support for the product Implement customer-requested integrations and automations Investigate and identify causes of technical issues escalated by Customer Support Perform root cause analysis for production issues and recommend improvements Develop software to automate operational procedures and meet internal stakeholder needs Design and develop software solutions for customer needs as part of Professional Services Monitor integrations and develop tools to automate report reconciliation and visualization  
posted 2 months ago

Operations Assistant

UNITED CARGO LOGISTIC
UNITED CARGO LOGISTIC
experience15 to >25 Yrs
Salary70 - 1 LPA
location
Noida, Delhi+8

Delhi, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Andaman-Nicobar

skills
  • operations
  • logistics
  • standards
  • safety
  • customer
  • sales
  • desk
  • procedures
  • front
  • store
  • supervision
  • associates
  • reports
  • floor
  • direct
  • satisfaction
Job Description
We are looking for an Operations Assistant to join our team and help our leaders and staff complete administrative tasks as needed.  Operations Assistant responsibilities include scheduling appointments, organizing files, and distributing mail as required.  Ultimately, you will work with department managers to ensure all administrative tasks are completed to keep the department running smoothly.  Responsibilities Promptly answer the questions of staff and other stakeholders Provide excellent customer service and maintain relationships with vendors Prepare and file forms and other documents Assist with recruitment and onboarding processes Take inventory and order office supplies as needed Update logs and order forms Analyze all operations and forward suggestions for improvement to the Manager  
posted 1 week ago

Senior Operation Manager

SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED
experience10 to 20 Yrs
Salary3.5 - 12 LPA
location
Delhi, Kasaragod+8

Kasaragod, Chennai, Ernakulam, Hyderabad, Pala, Kerala, Mumbai City, Wayanad, Thiruvananthapuram

skills
  • supply chain management
  • project management
  • hvac
  • power plants
  • detailing engineer
  • sale management.
  • hse manager
  • supervisors
  • chemical engineering structural design
  • store manager
Job Description
Manages the establishment and administration of a defined set of professional/operational services, programs, and initiatives of key significance to a major, self-contained operational component of the University. Primary responsibilities are focused on one or more broadly defined core functional areas, such as faculty and staff human resources management, specialized administrative/financial management, business development and management, or academic/student support services. Assumes a leadership role in the provision of professional services specific to the functional area of focus, ensuring that existing and emergent programs and services are in compliance with relevant laws and regulations, institutional policies, and best practices and that they are in direct support of the overall goals and objectives of the enterprise. Collaborates directly with senior leadership on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation, and participates in overall decision making as a member of the senior management team of the enterprise. Duties and Responsibilities Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Provides professional consultation and leadership to all faculty and staff employed by the component and service as the principal point expertise on all matters relating to the specified functional area of focus. Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application operating policies and procedures. Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. May represent the organization to governmental agencies, funding agencies, national organizations, and/or the general public; may represent the principal executive at various community and/or business meetings, as assigned. May serve as Campus Security Authority as outlined by the Clery Act. Performs miscellaneous job-related duties as assigned. Minimum Job Requirements Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Knowledge, Skills and Abilities Required Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Advanced analytical, evaluative, and objective critical thinking skills. Working knowledge and understanding of the principles and processes of computerized business and operating systems. Ability to gather data, compile information, and prepare reports. Knowledge and understanding of integrated program planning, development, and administration within a public institution environment. Skill in organizing resources and establishing priorities. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to develop and present educational programs and/or workshops.  
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