service-head-jobs-in-bangalore, Bangalore

2,365 Service Head Jobs in Bangalore

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posted 2 months ago

Financial Service Associate

Skywings Advisors Private Limited
experience0 to 4 Yrs
Salary< 50,000 - 2.5 LPA
location
Bangalore
skills
  • sales
  • insurance sales
  • financial services
  • bfsi sales
  • field work
  • field sales
  • cross selling
  • banking products
  • banking financial services
Job Description
Our company is seeking motivated Financial Service Associates to join our Bangalore team. Responsibilities: Promote and sell financial products, including insurance, banking, and investment solutions. Build and maintain relationships with existing and potential clients. Identify cross-selling opportunities and achieve monthly sales targets. Conduct field visits and client meetings as per assigned territories. Qualifications & Skills: Must be a graduate from any stream with no Backlogs/Any PG Strong communication, interpersonal, and persuasion skills. Ability to work independently as well as in a team environment. Perks & Benefits: Competitive salary with performance incentives Flexible work-from-home options Training and career growth opportunities
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posted 2 months ago
experience0 to 4 Yrs
Salary1.0 - 4.0 LPA
location
Bangalore
skills
  • service desk
  • international bpo
  • handling customer queries
  • voice process
  • customer care
  • voice support
  • it helpdesk
  • international process
  • customer satisfaction
  • customer service
Job Description
Greetings from PERSONAL NETWORK We are Hiring  Customer Support Representative  for Bangalore Location  Job Description: Key Responsibilities: - 1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner. 2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction. 3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively. 4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions. 5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary. 6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.   Post :  CSR  /  Helpdesk - Customer Support Experience : 6 Months to 5 years Package : 3L - 4.5Lakhs Shift : Rotational shift / 24/7 Shift Qualification : Any Graduate/ BE / 10+2+3 / 10+3 / 10+2 Location : Bangalore Contact :- ANU @ 63615 32602   RAJ @ 98451 62196     Email :-umaprabhu@personalnetworkindia.com Best Wishes - Team PERSONAL NETWORK   NOTE :- Kindly FORARD This message to your GROUPS & FRIENDS
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posted 1 week ago
experience1 to 4 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • outbound calling
  • inbound calls
  • voice process
  • domestic voice process
  • voice support
  • domestic bpo
Job Description
 Greetings from Personal Network!!!! Top MNC is Expanding Its Team Customer Support (Voice Process) Location   : Bangalore Shift        : Day Shifts Only (No Night Shifts) Process    : Domestic Voice Customer Support Language : ENGLISH  +   HINDI   Position    : Customer Support Associate (Voice Process) Launch Your Career with a Leading Corporate !!!An esteemed multinational company is actively hiring Customer Support Associates for itsDomestic Voice Process team. If youre a strong communicator with a customer-firstattitude, this is your chance to grow professionally in a supportive and rewardingenvironment. Key Responsibilities: Manage incoming and outgoing calls from domestic customers Resolve queries, concerns, and service requests promptly and effectively Provide accurate information on products and services Maintain a courteous and professional tone throughout customer interactions Update customer records and call logs in the system Achieve performance benchmarks like call quality, resolution rate, and customer satisfaction (CSAT) Who Can Apply: FRESHERS - GRADS Only Experience: 6M to 4 years in BPO/Customer Support/Voice-based roles Strong communication skills in English and regional languages (English + Hindi ) Willingness to work in rotational day shifts (no night shifts) Basic computer knowledge and typing ability Energetic, positive mindset with a drive to learn and grow  CONTACT  IMMEDIATELY : PRIYA      : 76192 18164NITHIN    : 98869 64485NIHAL      : 73384 44389JYESHTA   : 76191 85930RAJ          : 98451 62196ANU         : 63615 32602  Best Wishes from Personal Network!
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posted 1 week ago

Customer Service Executive

Veerwal Getwork Services Private Limited
experience0 to 2 Yrs
Salary1.5 - 3.5 LPA
location
Bangalore, Chennai
skills
  • customer service
  • customer relationship
  • lead generation
  • management
Job Description
Customer Service Executive Role Summary The Customer Service Executive will act as a key point of contact for customers, ensuring smooth communication, efficient issue resolution, and high-quality service delivery. The position involves coordinating with internal and external stakeholders to support customers throughout the service journey. Main Responsibilities Customer Service Handling 1. Engage with customers to understand their needs, provide product details, and clarify service-related queries. 2. Ensure prompt and accurate resolution of concerns to enhance overall customer satisfaction. 3. Offer clear guidance to customers on procedures, documentation, and service expectations. Lead Assistance & Conversion Support 1. Work closely with sales teams and partners to manage incoming leads effectively. 2. Support the conversion process by following up with prospects and addressing any service or product-related doubts. Customer & Dealer Relationship Coordination 1. Maintain strong, positive interactions with customers and dealership partners to facilitate smooth service operations. 2. Assist partners by providing accurate information and helping streamline the customer journey. Documentation & Data Management 1. Collect, verify, and manage customer documents for various pre- and post-service requirements. 2. Perform accurate entries in internal systems to ensure data consistency and error-free processing. Internal Team Collaboration 1. Coordinate with credit, operations, and other internal departments to ensure timely processing of applications or service requests. 2. Escalate issues when required to ensure faster resolutions and uninterrupted customer service. Performance Indicators 1. Speed and accuracy of query resolution 2. Quality of customer interactions 3. Timely completion of documentation and service processes 4. Coordination efficiency with internal teams 5. Customer satisfaction and feedback scores Eligibility 1. Graduate in any discipline 2. 02 years of experience only in vehicle sales Key Skills & Competencies Technical/Functional Skills 1. Strong verbal communication 2. Ability to negotiate and handle objections professionally 3. Understanding of financial products or willingness to learn 4. Basic analytical capability 5. Good product and process awareness Behavioral Competencies 1. Strong customer focus 2. Reliable task execution 3. Positive attitude and willingness to take initiative Other Requirements 1. Comfortable with field visits when needed 2. Quick learner with adaptability 3. Must have a two-wheeler and driving license 4. Familiarity with RTO processes and documentation is an advantage.
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posted 1 month ago

Hiring for Technical Support,Service desk

IZEE MANPOWER CONSULTANCY PVT LTD
experience1 to 6 Yrs
Salary5 - 7 LPA
location
Bangalore
skills
  • technical
  • tech
  • helpdesk
  • it
  • desk
  • support
  • service
  • technical support
  • l1
  • associate
Job Description
Hi, Role: Technical Support/ Service desk Work Location: Hyderabad Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email.  Active Listening Understand customer concerns, ask relevant questions, and empathize with their situation.  Effective Communication: Clearly explain technical concepts to non-technical users. Product Knowledge:  Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanor even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction.  Contact: Veera;9071318133 // 9886348288
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posted 1 week ago
experience0 to 2 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • domestic voice process
  • domestic bpo
  • voice process
  • inbound calls
  • voice support
  • outbound calling
Job Description
Greetings from Personal Network!!!! Top MNC is Expanding Its Team Customer Support (Voice Process) Location  :  Bangalore Shift        : Day Shifts Only (No Night Shifts) Process    : Domestic Voice Customer Support Language : ENGLISH  +   HINDI   Position    : Customer Support Associate (Voice Process) Launch Your Career with a Leading Corporate !!!An esteemed multinational company is actively hiring Customer Support Associates for itsDomestic Voice Process team. If youre a strong communicator with a customer-firstattitude, this is your chance to grow professionally in a supportive and rewardingenvironment. Key Responsibilities:   Manage incoming and outgoing calls from domestic customers Resolve queries, concerns, and service requests promptly and effectively Provide accurate information on products and services Maintain a courteous and professional tone throughout customer interactions Update customer records and call logs in the system Achieve performance benchmarks like call quality, resolution rate, and customer satisfaction (CSAT) Who Can Apply:   FRESHERS - GRADS Only Experience: 0 to 4 years in BPO/Customer Support/Voice-based roles Strong communication skills in English and regional languages (English + Hindi ) Willingness to work in rotational day shifts (no night shifts) Basic computer knowledge and typing ability Energetic, positive mindset with a drive to learn and grow CONTACTS IMMEDIATELY :  PRIYA    : 76192 18164NITHIN  : 98869 64485NIHAL    : 73384 44389JYESHTA : 76191 85930RAJ        : 98451 62196ANU       : 63615 32602  Best Wishes from Personal Network!
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posted 2 days ago
experience1 to 6 Yrs
Salary4.0 - 7 LPA
location
Bangalore
skills
  • international call center
  • customer support
  • bpo
  • customer care
  • customer service
  • voice process
  • bpo voice
  • voice
  • international voice process
  • international bpo
Job Description
 GREETINGS FROM PERSONAL NETWORK! TOP MNC HIRING INTERNATIONAL VOICE PROCESS (US SHIFT) Location   : Manyata tech  park , BangaloreProcess    : International Voice (US Process)Shift         : Night Shift (US Time Zone)Position   : International Customer Service Executive  Launch Your Career with a Leading Global Brand! Customer Support, a top multinational company, is hiring dynamic, fluent English speakers for their International Voice Process team. This is your chance to work in a high-energy, professional environment with global exposure and excellent career growth.   Key Responsibilities: Handle inbound and outbound calls to/from international customers (US market). Resolve customer queries and provide accurate product or service information. Maintain high levels of professionalism and empathy on every call. Document call details accurately in the system. Meet targets for call quality, customer satisfaction, and resolution time. Collaborate with internal teams to ensure customer issues are addressed promptly.  Job Requirements: Experience: 0.6 to 4 years in International Voice / BPO / Customer Service. Excellent spoken English and strong communication skills (mandatory). Ability to work in night shifts (US timing). Strong interpersonal skills and problem-solving attitude. Typing skills and familiarity with basic computer systems.   Contact Us: Jyeshta   : 76191 85930 Nihal        : 73384 44389 Raj         : 98451 62196 Anu        : 98450 43512 Nithin     : 98869 64485 Priya      : 76192 18164  BEST WISHES FROM PERSONAL NETWORK!!!
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posted 1 day ago
experience1 to 4 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • telecalling
  • domestic voice process
  • customer satisfaction
  • customer service
  • resolution
  • call handling
  • first
  • customer support associate
  • fcr
  • call
Job Description
Greetings from Personal Network! Top MNC Hiring Domestic Customer Support (Voice Process) Position: Customer Service Executive Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (No Night Shifts)   Kickstart Your Career with a Leading MNC! A reputed multinational company is looking for enthusiastic, customer-focused individuals to join its Domestic Voice Support Team. If you have strong communication skills and enjoy assisting customers, this is an excellent opportunity to build a stable and rewarding career in a top corporate environment.   Key Responsibilities Handle inbound and outbound calls from domestic customers Resolve customer queries, concerns, and service-related issues efficiently Provide clear and accurate information about products and services Achieve key performance metrics such as call quality, first-call resolution, and CSAT   Job Requirements 6 months to 4 years of experience in BPO / Customer Support / Voice Process Strong communication skills in English and Hindi Comfortable with rotational day shifts (No night shifts) Basic computer knowledge and good typing speed A positive attitude, willingness to learn, and strong team spirit   Interested Contact Us Today! Priya: 76192 18164 Nihal: 88843 50424 Raj: 98451 62196 Anu: 98450 43512   Apply now and accelerate your career with a top-tier MNC! Best Regards, Team Personal Network
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posted 2 weeks ago

Guest Service Professional

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
experience2 to 5 Yrs
Salary2.0 - 5 LPA
location
Bangalore
skills
  • logistics management
  • client
  • teamwork
  • relationship
  • vendor coordination
  • collaboration
  • mis reporting
  • guest relations
  • management
  • delivery
  • hospitality
  • service
  • teamplayer
Job Description
Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days
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posted 1 week ago

Cluster Business Head - Banca

Skywings Advisors Private Limited
experience5 to 8 Yrs
Salary8 - 10 LPA
location
Bangalore, Belgaum+1

Belgaum, Chennai

skills
  • life insurance
  • banca
  • team management
  • bancassurance
Job Description
Nurture and grow franchisee allocated with support of team of direct reportees (FLS) & LBS. Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization. As a CBH individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner. CBH is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with RO   Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels   Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS   Leadership &Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training &  Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations   Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.  
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posted 4 days ago
experience5 to 10 Yrs
Salary2.5 - 6 LPA
location
Bangalore, Noida+8

Noida, Chennai, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi, Ahmedabad

skills
  • customer
  • service management
  • service operations
  • relationship
  • process
  • leadership
  • service
  • manger
  • team
  • improvement
  • det.
Job Description
Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   
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posted 3 days ago
experience1 to 4 Yrs
Salary3.5 - 7 LPA
location
Bangalore
skills
  • voice support
  • international bpo
  • international call center
  • international voice process
  • voice process
  • customer support
  • international customer support
Job Description
Greetings from Personal Network!  Top MNC Hiring International Customer Service Associate (Voice)  Process: International Voice (US) Shift: Night Shift (US Time Zone) Position: Customer Support Executive International Voice A renowned multinational company is looking for energetic, fluent English-speaking professionals to join its International Voice Support team. This role offers global exposure, a fast-paced work environment, and excellent opportunities for career advancement.  Key Responsibilities: Handle inbound and outbound calls from US-based customers Provide clear, accurate information related to products and services Maintain courteous, professional, and empathetic communication at all times Record call details and customer interactions with precision Meet performance goals for quality, customer satisfaction, and resolution metrics Coordinate with internal departments to ensure timely issue resolution   Job Requirements: Experience: 6 months to 4 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Willing to work night shifts aligned with US hours Good interpersonal, problem-solving, and customer-handling skills Basic computer knowledge with good typing skills  For Immediate Contact: Nithin : 98869 64485 Jyeshta : 76191 85930 Nihal : 73384 44389 Raj : 98451 62196 Anu : 63615 32602  Best Wishes from Personal Network!  
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posted 1 week ago
experience3 to 8 Yrs
location
Bangalore, Noida+7

Noida, Chennai, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi

skills
  • customer
  • handling
  • customer experience
  • management
  • sales management
  • complaint
  • team
Job Description
Job Description: Territory Sales Manager Painter Services We are seeking a dynamic Territory Sales Manager Painter Services to drive service-led business growth and ensure exceptional customer experience in the assigned territory. The role focuses on building a strong services portfolio, improving site conversions, and strengthening customer referrals. The Territory Sales Manager for Painter Services is responsible for managing the services portfolio to drive business growth and sales. This includes developing the business by increasing the number of booked sites and improving customer referrals. The role involves creating awareness of services through BTL activations, analyzing site metrics for improvement, and liaising with the ASM for sales initiatives. The manager must ensure exceptional consumer experiences through site evaluations and audits, track NPS scores, and adhere to SOPs. Additionally, the role includes managing customer complaints, maintaining asset inventories, training painters, and overseeing team recruitment and development. Key Responsibilities Business Growth: Increase booked sites, drive service adoption, and support revenue targets. Customer Experience: Conduct regular site evaluations/audits to ensure high-quality service delivery. Service Awareness: Execute BTL activations to promote Painter Services in the market. Performance Monitoring: Analyse site metrics and identify improvement opportunities for service efficiency. Stakeholder Collaboration: Work closely with the ASM to implement sales strategies and service initiatives. NPS & Feedback Tracking: Monitor painter and consumer NPS scores and drive corrective actions. Complaint Management: Manage customer complaints end-to-end and ensure timely, satisfactory closure. SOP Adherence: Ensure strict compliance with service guidelines and operational standards. Inventory Management: Maintain accurate records of assets, tools, and service kits used at sites. Painter Capability Building: Train painters on service processes, technical skills, and customer handling. Team Management: Oversee recruitment, onboarding, coaching, and development of the Painter Services team. Ideal Candidate Profile Strong sales & service management skills Excellent customer handling and problem-solving ability Experience in field operations, audits, and complaint management Effective team leadership and communication skills Ability to collaborate with cross-functional teams and drive outcomes Experience: 29 years Qualification: Bachelors Degree Location: Open to all cities
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posted 4 weeks ago
experience1 to 6 Yrs
Salary5 - 8 LPA
location
Bangalore
skills
  • international bpo
  • bpo
  • voice process
  • us staffing
  • international call center
  • international voice process
  • us caller
  • csr voice
Job Description
Greetings from Personal Network! Top MNC Hiring International Voice Process (US Shift) Location: Bangalore Process: International Voice (US Process) Shift: Night Shift (US Time Zone) Position: Customer Support Associate International Voice  Launch Your Career with a Leading Global Brand! A top multinational company is seeking dynamic, fluent English speakers for its International Voice Process team. This is your opportunity to work in a high-energy, professional environment with global exposure and excellent career growth.  Key Responsibilities: Handle inbound and outbound calls from international customers (US market) Resolve customer queries and provide accurate product or service information Maintain professionalism and empathy in every customer interaction Document call details accurately in the system Meet targets for call quality, customer satisfaction (CSAT), and resolution time Collaborate with internal teams to ensure timely resolution of customer issues  Job Requirements: Experience: 1 to 4 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Ability to work night shifts (US timings) Strong interpersonal and problem-solving skills Typing skills and familiarity with basic computer systems  Immediate Joining Contact Us: Priya: 76192 18164 Nithin: 9886964485 Nihal: 7338444389  
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posted 3 weeks ago
experience1 to 4 Yrs
Salary3.0 - 6 LPA
location
Bangalore
skills
  • international bpo
  • bpo
  • voice process
  • international call center
  • us staffing
  • international voice process
  • csr voice
  • us caller
Job Description
Greetings from Personal Network!   Top MNC Hiring Customer Service Executive (International Voice | US/UK Shift) Location: Bangalore Process: International Voice (US/UK Process) Shift: Night Shift (Aligned with US/UK Time Zone) Position: Customer Support Associate International Voice   Build Your Global Career with a Leading MNC! A prestigious multinational company is hiring Customer Service Executives for its International Voice Process (US/UK Shift). If youre fluent in English and passionate about delivering exceptional customer experiences, this is your chance to work in a dynamic, growth-oriented environment with international exposure.   Key Responsibilities: Handle inbound and outbound calls from international (US/UK) customers Provide accurate information and effective solutions for customer queries Deliver excellent customer service with professionalism and empathy Maintain and update customer interaction details in the system Achieve key performance metrics such as call quality, resolution rate, and CSAT Collaborate with internal teams to ensure prompt issue resolution   Job Requirements: Experience: 1 to 4 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Flexibility to work night shifts aligned with US/UK time zones Strong interpersonal and problem-solving skills Basic computer knowledge and typing proficiency   Immediate Joining Contact Us: Nithin: 98869 64485 Nihal: 73384 44389 Priya: 76192 18164   Join a Top MNC and Take Your Career to the Next Level in International Customer Support! Best Regards, Personal Network
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posted 3 days ago

Customer Service Executive

Veerwal Getwork Services Private Limited
experience0 to 2 Yrs
Salary1.5 - 3.5 LPA
location
Bangalore, Tamil Nadu
skills
  • customer service
  • lead generation
  • customer support
Job Description
Customer Service Executive Role Overview We are looking for a motivated Customer Service Executive to support our Vehicle Finance operations. This role focuses on assisting customers through the loan process, maintaining dealer relationships, and ensuring smooth coordination with internal teams to enhance the overall service experience. Roles & Responsibilities Lead Handling & Support 1. Work closely with DSEs and channel partners to generate and manage leads. 2. Engage with walk-in or referred customers to support deal closures. Customer Service & Interaction 1. Provide complete assistance to customers by explaining product features and resolving sales-related queries. 2. Educate customers on processes, documentation, and eligibility to help them make informed decisions. 3. Cross-sell suitable products whenever relevant. Dealer Coordination1. Maintain consistent communication and strong relationships with assigned dealers to ensure smooth operations. Documentation & Loan Processing 1. Collect and verify both pre-sanction and post-sanction documents. 2. Perform accurate data entry in internal systems such as RSPM and SAGE. 3. Support customers throughout the application and approval process. Internal Team Collaboration1. Coordinate with operations and credit teams to expedite loan processing. 2. Share required information and follow up to ensure timely completion of customer applications. Performance Metrics1. Loan units disbursed 2. First EMI support and resolution 3. Effective RC (Registration Certificate) collection Education & Experience 1. Any graduate 2.0-2 years of experience in vehicle sales Skills Needed1. Excellent communication and negotiation abilities 2. Basic understanding of the market and vehicle finance processes 3. Strong analytical thinking and product knowledge 4. Customer-first mindset and high execution capability Additional Requirements1. Ability to travel for field activities 2. Two-wheeler and valid driving license required 3. Familiarity with RTO procedures is a plus 4. Positive attitude with willingness to learn and adapt.
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posted 2 months ago
experience0 to 4 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • international bpo
  • international voice process
  • bpo voice
  • customer service
  • customer satisfaction
  • telecalling
  • resolution
  • call
  • first
  • fcr
  • customer support associate
  • call handling
Job Description
Greetings from Personal Network!!! Global Opportunity Awaits Join a Leading MNC (US Voice Process) Process: International Voice US Customer Support Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Free Accommodation + Two-Way Cab Facility   Launch Your Career with a Global Leader! Join a prestigious multinational company renowned for its world-class customer service and international career opportunities. Were looking for fluent English speakers who are confident, customer-oriented, and eager to work in a dynamic environment. This is your chance to gain global exposure, develop valuable communication skills, and grow your career with one of the worlds top MNCs.   Key Responsibilities Handle inbound and outbound calls from US-based customers. Provide accurate and timely information about products and services. Collaborate with internal teams to ensure effective issue resolution.   Job Requirements Experience: 0 4 years in International BPO / Voice Process / Customer Support. Language Skills: Excellent communication in English (mandatory). Shift Flexibility: Willing to work night shifts (US time zone).   For More Information, Contact Our Recruitment Team CHAITANYA  : 76192 18164 KIRAN           : 98869 64485 NIHAL           : 73384 44389   Take the first step toward a successful international BPO career! Join Team Personal Network where global opportunities meet professional growth. Best Wishes, Team Personal Network!!!
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posted 3 weeks ago
experience1 to 4 Yrs
Salary3.0 - 6 LPA
location
Bangalore
skills
  • international voice process
  • us staffing
  • international call center
  • bpo
  • international bpo
  • voice process
  • us caller
  • csr voice
Job Description
Greetings from Personal Network!  Top MNC Hiring: Customer Service Executive (International Voice US/UK Shift)  Location: Bangalore Process: International Voice (US/UK Process) Shift: Night Shift (aligned with US/UK Time Zone) Position: Customer Support Associate International Voice Kickstart Your Career with a Global Brand! A leading multinational company is seeking fluent English speakers with excellent communication skills to join its International Voice Process team. This role offers global exposure, a dynamic work environment, and strong opportunities for professional growth.  Key Responsibilities: Handle inbound and outbound calls from international customers (US/UK markets) Resolve customer queries and provide accurate product or service information Ensure professionalism, empathy, and a positive experience on every call Accurately document customer interactions in the system Achieve performance metrics such as call quality, resolution rate, and customer satisfaction (CSAT) Collaborate with internal teams for timely resolution of customer issues  Job Requirements: Experience: 1 to 4 years in International Voice / BPO / Customer Service Excellent spoken English and strong communication skills (mandatory) Willingness to work night shifts (US/UK timings) Strong interpersonal and problem-solving abilities Basic computer knowledge and typing proficiency  Immediate Joining Contact: Nihal: 73384 4389 Nithin: 98869 64485 Priya: 76192 18164  Join a top MNC and elevate your career with international customer service experience!
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posted 6 days ago
experience1 to 4 Yrs
Salary2.0 - 2.5 LPA
location
Bangalore
skills
  • customer care
  • chat process
  • customer support
  • email support
  • customer service
Job Description
Hiring for - Customer Service (Voice Process) & Email Location: HSR Layout, BangaloreShift: Day Shift OnlySalary: Up to 17,500 CTCLanguages: Hindi & EnglishExperience: Minimum 6 months in BPO in customer service or emailing process http://www.infoneoo.com/ Bangalore office address - Address: 144, Ground Floor, Shree Narayana Tower, Jakkasandra, 5th Sector, HSR Layout, Bengaluru, Karnataka 560034
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posted 1 day ago
experience0 to 4 Yrs
Salary2.5 - 4.0 LPA
location
Bangalore
skills
  • customer service
  • domestic voice process
  • telecalling
  • customer satisfaction
  • resolution
  • fcr
  • first
  • call
  • call handling
  • customer support associate
Job Description
Greetings from Personal Network! Top MNC Hiring Domestic Customer Support (Voice Process) Position: Customer Service Executive Voice (Hindi + English) Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (No Night Shifts)  Kickstart Your Career with a Leading MNC! A reputed multinational organization is seeking enthusiastic and customer-oriented professionals to join its Domestic Voice Support team. If you have strong communication skills and enjoy assisting customers, this is an excellent opportunity to build a stable, long-term career in a top corporate environment. Key Responsibilities Manage inbound and outbound calls from domestic customers Resolve customer queries, concerns, and service-related issues efficiently Provide accurate and clear information about products and services Meet performance metrics such as call quality, first-call resolution, and CSAT Job Requirements 6 months to 4 years of experience in BPO / Customer Support / Voice Process Strong communication skills in both English and Hindi Comfortable with rotational day shifts only (no night shifts) Basic computer knowledge and good typing speed Positive attitude, eagerness to learn, and strong teamwork skills   Interested Contact Us Today! John: 77953 20937 Priya: 76192 18164  Apply now and accelerate your career with a top-tier MNC! Best Regards, Team Personal Network
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