284 Shift Lead Jobs nearby Manesar

You will play a crucial role as the Data Operations Team Lead at Consilio, ensuring timely and efficient delivery of data processing and hosting services to clients. Your deep understanding of eDiscovery domain and Consilio Data Operations processes will be key in this position. **Key Responsibilities:** - Ensure timely progress of Operations delivery activity for eDiscovery projects - Resolve technical issues by escalating to IT support teams - Collaborate with project managers on project schedules and delivery estimates - Prioritize tasks and ensure coverage from team members - Manage a team of 6-9 associates - Report project status and create necessary templates - Provide queue movement and issues status updates to Data Ops leadership and worldwide counterparts - Delegate tasks, train juniors, and provide opportunities for mini projects - Support Project Management organization with responsiveness to E-discovery requests and process adherence - Prepare high impact incident reports - Act on measurement metrics like utilization, quality, and productivity - Collaborate with IT and product management for testing new application upgrades - Enhance training modules for changing skills matrix - Conduct and participate in knowledge sharing sessions **Qualifications:** - Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science) - MBA qualification preferred - 6-9 years of related E-Discovery or strong database/scripting experience - Experience working under tight deadlines and unstructured situations - People/Team management experience - Excellent verbal and written communication skills - Strong analytical and problem-solving skills - Strong working knowledge of basic PC functions and Windows environment - Expert to Master level certifications on E-discovery standard products - Intermediate to advanced knowledge of several ESI data processing platforms - Intermediate to advanced knowledge of several ESI data hosting platforms - Knowledge of general database, networking, and file-systems concepts **Work Timing:** Rotating Shifts: 6 AM - 3 PM, 2 PM - 11 PM (timings may vary depending on business requirement) **Benefits:** - Competitive salary - Health, dental, and vision insurance - Retirement savings plan - Professional development opportunities - Collaborative and supportive work environment At Consilio, you will be part of a collaborative and innovative work environment with opportunities for professional growth and development. You will enjoy a competitive salary and benefits package while contributing to shaping the future of software development processes.,

As a Team Lead Membership at Carelon Global Solutions India, you will be responsible for managing the leader communication strategy and internal communication messaging for leaders. You will work closely with stakeholders to drive strategic growth goals and ensure successful communication of organizational initiatives. Your role will involve overseeing a team of 18 associates and ensuring delivery of projects from a time, cost, and quality perspective. You must have in-depth knowledge of the US Health Care business and prior experience in people management. **Key Responsibilities:** - Ensure successful communication of organizational initiatives and projects to employees and stakeholders - Achieve individual SLA targets and account level collective targets for the team - Drive continuous process improvements and lead Lean and Kaizen projects - Oversee day-to-day operations and ensure team utilization targets are met - Organize team-building activities and ensure 100% adherence to process specifications - Manage employee retention and engagement, contribute to recruitment, and conduct performance evaluations - Coach and mentor team members when needed **Qualifications:** - Bachelor's or Master's degree - 8+ years of overall experience with a minimum of 3+ years in a people manager role - Experience in US Healthcare / Enrollment & Billing is a must - Preferably male candidates **Skills and Competencies:** - Ability to serve as the operations point of contact for day-to-day operations - Strong analytical skills for inventory management and workforce deployment - Excellent data management and presentation skills (MS Office) - Track and report performance data to internal leaders and partners - Manage new hire associates and plan training accordingly - Foster innovation and enhancements, and push for continuous improvements - Agile, solution-centric, and inclusive mindset - Flexible to work night shifts or from the office At Carelon Global Solutions, we offer a world of limitless opportunities to our associates. Our culture focuses on learning, development, innovation, and well-being, providing a comprehensive range of rewards and recognitions, competitive health insurance, and best-in-class workspaces. We are an equal opportunity employer, committed to fostering diversity and inclusion in the workplace. If you require reasonable accommodation during the interview process, please request the Reasonable Accommodation Request Form.,

As a member of the Technology Quality Function at Optum, your primary objective will be to ensure high-quality products and services are delivered across all technology functions. Your role will involve promoting Shift Left Testing Practices, championing innovative testing approaches, designing end-to-end testing strategies, and partnering closely with the Business on User Acceptance Testing. You will also be responsible for coaching, mentoring, and leading a team of test engineers, collaborating with cross-functional teams, and embracing a data-driven culture by promoting transparency on testing KPIs. Additionally, you will review testing results, manage meetings, set goals for the team, and provide feedback on testing tasks. Key Responsibilities: - Promote Shift Left Testing Practices - Champion innovative testing approaches including test automation/AI testing tools - Design end-to-end testing strategies - Partner with the Business on User Acceptance Testing - Coach, mentor, and lead a team of test engineers - Collaborate with cross-functional teams - Embrace a data-driven culture by promoting transparency on testing KPIs - Review testing results and confirm signoff to deploy - Manage meetings, set goals, and provide feedback on testing tasks - Comply with company policies and procedures Qualifications Required: - Graduation is required - 3+ years experience leading a team of quality engineers - Experience serving large user base across multiple countries - Experience with testing cloud-native applications - Salesforce expertise with high-level experience supporting Salesforce Apps - Proficient in Agile methodology with proven experience in agile processes - Technical proficiency in test automation tools and frameworks (Selenium, Appium, Cucumber, etc.) - Ability to multi-task and proactive in project planning - Proficiency in web application testing - Comfortable with Git and CI processes using tools like Jenkins - Strong attention to detail and ability to diagnose complex issues in application testing - Ability to develop functional, E2E, and automated regression suites while ensuring full code coverage - Willingness to work an altered shift to cover onshore hours through 2pm CT,

As a Senior Associate in HR Shared Services at Cvent in Gurgaon, you will play a crucial role in managing HR processes, employee onboarding and offboarding, HR support, policy compliance, continuous improvement, collaboration, and teamwork. You will be responsible for ensuring smooth execution of HR processes, maintaining accurate employee records, and assisting with audits and compliance tasks. Your focus will be on providing seamless onboarding experiences for new hires, handling offboarding procedures efficiently, and acting as a point of contact for employees on HR-related queries. Key Responsibilities: - Oversee HR processes including employee life cycle events - Maintain and update employee records in HR systems - Lead the onboarding process for new hires and handle offboarding procedures - Act as a point of contact for employees on HR-related queries - Ensure HR policies and procedures are followed and aligned with legal requirements - Identify areas for process improvement in HR operations - Work closely with cross-functional teams to ensure seamless HR operations Qualifications Required: - Bachelors degree in Human Resources, Business Administration, or a related field - 5-10 years of experience in HR operations or HR administration - Strong understanding of HR processes, HRIS systems, and related tools - Strong communication and interpersonal skills - Ability to handle sensitive information with discretion - Attention to detail and organizational skills - Proficiency in HR software and Microsoft Office Suite - Problem-solving skills with a proactive approach At Cvent, our culture emphasizes intrapreneurship, celebrating diversity, and fostering shared connections. We value the contributions of our employees and strive to create a positive work environment that drives employee satisfaction, retention, and performance. As part of the HR team, you will have the opportunity to contribute to HR initiatives that enhance operational efficiency and support employee engagement.,

Role Overview: As a PHP Developer, your primary responsibility is to lead the design, development, and maintenance of high-quality PHP-based web applications. You will write clean, efficient, and well-documented code following coding standards and best practices. Collaborating with front-end developers and cross-functional teams to integrate user-facing components with back-end logic is essential. Defining project goals, creating detailed development plans, assigning tasks, and monitoring execution are key aspects of your role. You will also be responsible for conducting code reviews and mentoring junior developers to maintain quality and consistency. Key Responsibilities: - Lead the design, development, and maintenance of high-quality PHP-based web applications - Write clean, efficient, and well-documented code following coding standards and best practices - Collaborate with front-end developers and cross-functional teams to integrate user-facing components with back-end logic - Define project goals, create detailed development plans, assign tasks, and monitor execution - Conduct code reviews and mentor junior developers to maintain quality and consistency Qualifications Required: - Strong expertise in PHP (Laravel) and a solid understanding of Object-Oriented Programming (OOP) principles - Minimum of 5 years of hands-on experience in Laravel-based development - Bachelor's degree in Computer Science, Information Technology, or a related field - Proficiency in HTML5, CSS3, JavaScript, and AJAX - Experience with relational databases like MySQL or PostgreSQL, familiarity with version control systems, especially Git - Understanding of web application security best practices and performance optimization - Strong analytical, organizational, and problem-solving skills - Prior experience in leading teams and managing projects, preferably in an Agile environment Additional Details: This is a full-time position with a day shift schedule. The work location is in person.,

You are a Lead Generation Specialist with 3 to 5 years of experience in generating leads for ERP software solutions. As a Lead Generation Specialist, your role involves generating high-quality leads through various channels and tools, conducting cold calls to assess interest and suitability, qualifying leads based on defined criteria, and collaborating with the sales and marketing teams to align lead-generation efforts with business goals. You will also be responsible for maintaining and updating lead databases, tracking lead generation performance, and creating basic content for social media platforms. Key Responsibilities: - Generate high-quality leads for ERP software through various channels and tools. - Conduct cold calls to potential clients to assess interest and suitability. - Qualify leads based on defined criteria and hand over qualified leads to the sales team. - Maintain and update lead databases and CRM systems. - Work closely with the sales and marketing teams to align lead-generation efforts with business goals. - Track and report on lead generation performance and conversion metrics. - Create and manage basic content (posts, messages) for social media platforms to support lead generation (an added advantage). Qualifications Required: - 3 to 5 years of proven experience in lead generation for ERP or similar software solutions. - Excellent communication skills (spoken and written English). - Hands-on experience with lead generation and CRM tools. - Strong cold calling skills and confidence in initiating conversations with potential clients. - Understanding of B2B sales processes and client qualification criteria. - Ability to work independently and in collaboration with the sales team. - Experience with content creation for social media (preferred, not mandatory). Location: Haryana, Haryana Work Location: In person Benefits: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift, Monday to Friday, Morning shift Application Question(s): - How many years of experience do you have with Lead Generation - Do you have experience with any ERP software lead generation - Are you comfortable doing initial cold calling to potential leads, and if they are a fit, passing the information on to our sales team - What is your current CTC - What is your notice period in days ,

**Job Description:** As Lead BA, you will be responsible for defining and documenting detailed requirements with product management, ensuring they are well understood by delivery teams, and providing regular analysis and support of our growing system and product footprint. You will play a key role in the solution design and delivery of products and services in a collaborative team environment using agile methods. The role requires full involvement excellent communication and collaborative involvement through all stages of product development from concept, design and requirements through inception, specification, development, testing, release, and retirement. **Key Responsibilities:** - Understanding complex business landscapes and clearly articulate business needs from a varied group of stakeholders - Extensive requirements gathering from product managers, analysts, tech leads, and other business stakeholders - Translating business needs into system or product requirements with clear, concise, and testable user stories & process flows - Collaborating with the development team to test features and implement shift-left testing practices - Strong analytical skills to interpret complex business needs and translate them into requirements and data specifications - Analyzing business processes, workflows, and user journeys using techniques such as process maps, value stream maps, and storyboards - Identifying and communicating any requirement dependencies, issues, or risks - Working closely with Delivery Lead and Engineering manager running agile scrum ceremonies - Contributing to the team's understanding and prioritization during sprint planning meetings - Participating in estimation sessions and clarifying any questions raised - Shaping the direction of the complete solution architecture by working closely with other squads and the wider business - Supporting the team's activities including legacy migration activity, service delivery, and system & customer production issues **Qualifications Required:** - Lead BA with 5-8 years of experience in understanding complex business landscapes and articulating business needs - Extensive experience in requirements gathering and translating business needs into system or product requirements - Strong analytical skills with the ability to interpret complex business needs and translate them into technical solutions - Proficiency in using techniques such as process maps, value stream maps, and storyboards - Experience in collaborating with development teams for testing and implementation - Excellent communication skills and ability to ensure requirements are well understood by delivery teams - Familiarity with agile methodologies and practices In addition to the above, the company operates with values at its core and is committed to Diversity, Equity, and Inclusion. REA Group in India is a tech hub in Gurugram working closely with REA India Pte. Ltd., operator of brands like Housing.com, Makaan.com, and PropTiger.com, with a focus on global workforce expansion and collaboration among brands worldwide.,

As a highly skilled and experienced Senior Software Developer with a minimum of 8-10 years of hands-on experience in developing web and desktop applications using .NET technologies, you will also be expected to function effectively as a Team Lead. Your technical skills and experience should include: - Extensive experience in .NET Framework (4.5.1 and above) and .NET Core (6.0 and above) using ADO.NET. - Strong expertise in ASP.NET MVC, Web Forms, and MVC.NET Core architectures. - Proficiency in C# for server-side development, including ADO.NET. - Strong proficiency in JavaScript and advanced frameworks/libraries, particularly jQuery. - Expertise in HTML5, CSS3, and responsive design. - Experience with modern front-end libraries, specifically Bootstrap. - Expert-level experience with SQL Server (minimum version 2012, preferably 2019). - Proficiency in developing, deploying, and managing advanced Java Swing applications. Key Responsibilities: - Provide technical leadership and mentor a team of software developers. - Independently develop high-quality, scalable web and desktop applications. - Collaborate closely with team members using Version Control platforms such as TFS and Git. - Lead and participate in the full software development lifecycle. - Conduct training sessions and provide technical support to end-users and system administrators. - Actively participate in strategic planning, evaluation, and continuous improvement of software solutions. - Conduct thorough testing, debugging, and documentation to ensure high-quality software products. Personal Attributes: - Diligent, honest, and reliable with a strong work ethic. - Excellent communication and interpersonal skills. - Ability to build strong relationships with team members, management, and end-users. - Strong analytical, problem-solving, and decision-making abilities. This is a full-time job with health insurance benefits. The work location is in person, and the schedule is a day shift.,

As a candidate based in Gurugram, you will be part of a hybrid working model with shift timings from 6 PM to 2 AM. Your role at MongoDB will involve various responsibilities including: - Involved in month-end, quarter-end and year-end close activities such as preparing journal entries and balance sheet account reconciliations. - Supervising and managing 2-3 AP specialists by assigning tasks and developing team members through performance management, goal setting, training, and maintaining strong employee relationships. - Guiding the AP on transactions, balance sheet reconciliations, and various report preparations. - Assisting in the design and implementation of internal controls, process improvements, and process documentation. - Adhering to US GAAP standards, working cross functionally, and interacting with all levels of management. - Preparing and presenting KPIs to stakeholders. Qualifications and Experience required for this role: - 8+ years of core AP experience with at least 2 years of people manager experience. - Strong knowledge of Vendor invoice processing/claims processing, US GAAP, internal controls, accounting processes & procedures. - Experience with NetSuite & Coupa is a plus. - Tax knowledge would be advantageous. - Commitment to excellence and high standards. - Positive and energetic team player with strong organizational, problem-solving, and analytical skills. - Excellent written and verbal communication skills. About MongoDB: MongoDB's mission is to empower innovators by unleashing the power of software and data. With MongoDB Atlas, the industry-leading developer data platform, organizations can easily build, scale, and run modern applications globally. With over 175,000 new developers signing up every month, MongoDB is trusted by leading organizations like Samsung and Toyota to build next-generation, AI-powered applications. The company is committed to providing a supportive culture for its employees, offering benefits such as employee affinity groups, fertility assistance, and a generous parental leave policy. MongoDB values employee well-being and aims to support them in their personal and professional growth. If you require any accommodations for disabilities during the application and interview process, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3263279690,

Role Overview: As the Design Team Lead at Colonelz Constructions Pvt Ltd, your role involves handling the complete Design & Execution Team within the Architecture department. You will be responsible for managing the Design aspects of the Company under the guidance of the Principal Designer. Your primary objective is to ensure effective project planning, coordination, material procurement, and implementation of Architectural & Interior designing projects. This includes coordinating with Vendors for samples and meetings to meet project requirements. Additionally, you will be responsible for CRM and managing Contractor's resources to achieve desired results. You will also assist the Head Designs with all aspects of the Site. Key Responsibilities: - Managing Project Management Teams and projects effectively. - Conducting Quality & Design Checks and Controls and preparing Contracts, BOQs & estimates. - Heading the complete Team and overseeing project planning, coordination, material procurement, and project site manpower management. - Explaining designs, coordinating with production and dispatch departments, and controlling manufacturing orders to meet timelines. - Managing Customer and Contractor resources to ensure successful project outcomes. Qualification Required: - 4-6 years of experience in Interior Design Project Management, including Internship experience. - Previous experience managing a team of at least 5 on-site employees and handling projects larger than 2000 sq. ft. with a budget exceeding INR 50 Lakhs. Company Details: Colonelz Constructions Pvt Ltd offers a full-time, permanent position with day shift working hours. The compensation for this position is a CTC of INR 6 to 7 Lakh based on your competency, with eligibility for performance bonuses and yearly bonuses based on your contributions. The authority limits for this role will be explained and defined on the job, and the work location will be in person at the designated office of Colonelz Constructions Pvt Ltd.,

As a versatile and results-driven Digital Marketing Team Lead at Adworth Media Pvt. Ltd., you will be responsible for overseeing the entire digital ecosystem. Your role will involve managing a diverse team including social media managers, SEO specialists, paid performance marketers, and web developers. In addition, you will act as the primary point of contact for clients, showcasing your expertise in strategy, leadership, and client communication. Key Responsibilities: - Lead and mentor a diverse digital marketing team consisting of Social Media, SEO, Paid Ads, and Web Development specialists. - Set KPIs, track progress, and ensure timely delivery of projects. - Act as the primary client contact for queries, updates, and feedback. - Manage brand pitches, new client onboarding, and foster long-term partnerships. - Develop and execute tailored digital strategies aligned with brand guidelines and market trends. - Oversee monthly performance reports, optimize for ROI, and refine strategies based on data insights. - Collaborate with creative, content, and other teams to ensure unified brand messaging. - Drive innovation by introducing new tools and channels. Qualifications Required: - Prior experience in leading and coordinating digital marketing teams. - Strong communication skills to effectively manage client relationships. - Proven track record in developing and executing successful digital marketing strategies. - Analytical mindset with the ability to monitor performance metrics and optimize campaigns. - Collaborative attitude to work effectively with cross-functional teams. Adworth Media Pvt. Ltd. offers you the opportunity to lead a high-performing digital team in a vibrant agency environment. You will directly contribute to client success through innovative campaigns and strategies, while also benefiting from competitive compensation and opportunities for professional growth. Benefits: - Cell phone reimbursement - Paid time off - Provident Fund Schedule: - Day shift - Fixed shift - Monday to Friday with weekend availability Work Location: In person,

As a dynamic and detail-oriented Delivery / Project / Program Manager at this company, you will be responsible for the end-to-end delivery of projects, cross-functional coordination, and strategic program oversight. Your role will combine delivery excellence, project execution, and program governance to ensure high-quality outcomes aligned with business goals. Key Responsibilities: - Lead end-to-end delivery of multiple projects simultaneously. - Define project scope, timelines, deliverables, and success metrics. - Manage sprint planning, tracking, and execution using Agile/Scrum methodologies. - Drive on-time, on-budget delivery with high quality and minimal escalations. - Identify delivery risks and implement proactive mitigation measures. - Oversee a portfolio of projects aligned with organizational goals. - Streamline dependencies, manage roadmaps, and ensure program-level visibility. - Work closely with leadership to define priorities, OKRs, and long-term planning. - Monitor program health, resource planning, and budget alignment. - Act as the primary point of contact for leadership, clients, and internal teams. - Facilitate cross-functional collaboration across engineering, QA, product, design, and operations. - Conduct regular reviews, share progress updates, and set expectations. - Manage escalations professionally and ensure customer satisfaction. - Guide, mentor, and support project teams to ensure clarity and accountability. - Coordinate resource allocation across various projects and programs. - Promote a culture of ownership, transparency, and continuous improvement. - Establish and enhance delivery processes, SOPs, and documentation. - Ensure compliance with quality, security, and audit standards. - Drive efficiency through workflow improvements, automation, and best practices. - Create dashboards, reports, and metrics on project/program performance. - Present insights and recommendations to leadership for decision-making. - Maintain project documentation, risk logs, action trackers, and communication plans. Required Skills & Qualifications: - Bachelors degree in Engineering/Technology or equivalent (MBA preferred). - 10-12 years of experience across project delivery, program management, or PMO functions. - Strong knowledge of Agile/Scrum methodologies. - Proven ability to manage multiple projects and high-stake programs. - Excellent communication, stakeholder management, and problem-solving skills. - Experience working in SaaS, fintech, HR tech, or product-based environments (preferred). As an experienced professional with a background in project delivery and program management, you will have the opportunity to lead impactful projects and programs in a high-growth environment. This company offers a collaborative culture with strong ownership and learning opportunities, providing direct visibility with leadership and influence on major company initiatives.,

As the Corporate Security Team Leader at our company, you will play a crucial role in overseeing the Global Security Operations Center (GSOC) and CCTV operations to ensure effective security monitoring and incident management on a global scale. Your responsibilities will include leading and mentoring the security operations team, optimizing shift rosters for 24/7 coverage, acting as the primary point of contact for global security managers, managing incident detection and investigations, enforcing SOP compliance in healthcare settings, and collaborating with cross-functional teams for crisis management. Key Responsibilities: - Lead, mentor, and manage the GSOC and CCTV security operations team to ensure high performance and adherence to protocols. - Plan, implement, and manage shift rosters to ensure continuous security coverage with optimal resource utilization. - Serve as the single point of contact for global security managers to facilitate clear communication and coordination. - Manage incident detection, reporting, investigations, and documentation in compliance with operational standards. - Develop, review, and enforce SOPs related to security operations within healthcare environments. - Conduct regular training sessions for team upskilling and SOP refreshers. - Utilize technical knowledge of security systems including CCTV technologies and GSOC software platforms. - Perform risk assessments, audits, and recommend improvements to security protocols. - Prepare and present detailed reports, analytics, and KPIs to senior management. - Collaborate with cross-functional teams and external agencies for crisis management and emergency responses. Qualifications Required: - Bachelor's degree or equivalent in Security Management, Business Administration, or related fields. - Minimum 5 years of experience in corporate security operations with at least 2 years in a leadership role. - Expertise in roster and shift management for 24/7 security operations. - Good technical proficiency with GSOC operations, CCTV management, and incident response systems. - Experience in healthcare operational SOPs and compliance is highly preferred. - Advanced communication, interpersonal, and coordination skills. - Analytical skills for risk management and continuous improvement initiatives. - Ability to work efficiently under rotational shift patterns, 6 days a week. Please note that this is a full-time position requiring in-person work at our Corporate Office in Gurugram.,

As an Operations Team Lead at Live Eye Surveillance, you will play a crucial role in managing day-to-day operations, ensuring customer satisfaction, overseeing real-time monitoring and surveillance activities, analyzing data for fraud transaction analysis, and leading a team of operations staff. Your responsibilities will include collaborating with various departments to optimize processes, enhance operational efficiency, and deliver exceptional service to clients. - **Client Relations:** - Provide top-notch services to clients and prioritize their service requests. - Regularly interact with clients to gather feedback, suggestions, and areas of improvement. - Maintain an updated client communication matrix. - Keep the team informed about updates from stakeholders. - Focus on expanding the current client base. - **Escalation Management** - **Operations & Project Management:** - Manage a team of ATLs and assign them daily/monthly targets. - Motivate the team to achieve daily targets and organizational goals. - Ensure the team meets daily/monthly targets consistently. - Review the team's hourly/daily performance and strategize improvements. - Delegate daily tasks to ATLs and SPAs. - Optimize team roster to minimize day-offs and leave requests. - Provide daily performance reports to management and HR. - Monitor and improve the quality levels of the team. - **Daily Reports & MIS:** - Review daily reports submitted by the team and offer feedback. - Maintain up-to-date reports in the portal and share them regularly via email. - Complete assigned tasks on ZOHO Projects and submit reports to your superior at the end of the shift. - **Training & Development:** - Identify training needs of team members related to processes and interpersonal skills. - Conduct training sessions to enhance team members" confidence, product knowledge, and communication skills. - Work on process improvements and share knowledge among the team through calibration sessions. In addition to your responsibilities, you should possess the following qualifications: - Strong customer satisfaction skills - Analytical skills for data analysis and fraud transaction analysis - Experience in operations management - Proven people management skills - Excellent communication skills - Knowledge of security and surveillance systems is a plus - Bachelor's Degree,

As a Team Lead for the Content Quality Monitoring team, you will be responsible for leading a group of technical associates, resolving critical data pipeline escalations, and acting as the main point of contact for clients. This hands-on leadership role is perfect for someone who excels in problem-solving and thrives in a fast-paced environment. Key Responsibilities: - Lead and mentor a team of technical support associates in a 24x7 shift environment. - Manage critical technical incidents and escalations, ensuring resolution within SLAs. - Act as the primary On-Call point of contact for client stakeholders and cross-functional teams. - Oversee database management, troubleshooting, and incident management processes. - Analyze operational metrics such as Productivity, Quality, and FRT to drive team performance. - Develop SOPs, conduct training sessions, and maintain excellent documentation standards. Must-Have Skills & Experience: - Proven experience as a Team Lead in a technical support or incident management role. - Strong troubleshooting skills and knowledge of Hume. - Hands-on experience with SQL, Databases, and Spreadsheets. - Knowledge of a programming language. - Excellent communication and client management skills. - Openness to working in a 24x7 shift environment.,

As a Growth & Market Expansion Lead at Athena Executive Search & Consulting, your role will involve driving business growth through strategic partnerships, initiating and leading senior-level client discussions, and positioning Athenas offerings effectively across dynamic markets. You will play a key role in advancing Athenas ambition of becoming a specialist in market entry and expansion advisory by identifying and building new client opportunities across industries, particularly with organizations entering or scaling in India and the Middle East. **Key Responsibilities:** - Identify and pursue business development opportunities with global firms entering India, and Indian firms expanding internationally, especially in the Middle East. - Design and execute outreach campaigns to build a qualified pipeline through outbound efforts, networking, referrals, and industry research. - Present Athenas executive search and consulting capabilities in the context of market entry and expansion strategies. - Partner closely with the Managing Director, Engagement Leads, and Research team to design and deliver tailored solutions aligned with client objectives. - Build, manage, and strengthen long-term relationships with CXOs, CHROs, and other senior decision-makers across industries. - Stay updated on regional trends, sector shifts, and emerging business expansion opportunities in India and the Middle East. - Represent Athena at client meetings, industry events, and pitch presentations through domestic and international travel. - Work cross-functionally with internal stakeholders to align on targets, value propositions, and seamless client onboarding. **Qualifications Required:** - Strong expertise in business development, consultative sales, and strategic account management. - Excellent communication skills, both written and verbal, with the ability to influence senior leaders. - Entrepreneurial drive with high ownership, resilience, and initiative. - Strong grasp of executive hiring, leadership assessment, and market dynamics. - Ability to manage multiple priorities independently while thriving in a collaborative team environment. - 6-10 years of experience in business development, client acquisition, or account expansion roles. - Background in executive search, management consulting, or market-entry strategy will be a strong advantage. - Prior experience engaging with senior business leaders in India and/or Middle Eastern markets is desirable. As part of Athena Executive Search & Consulting, you will have the opportunity to shape the firm's high-growth journey toward becoming a recognized market-entry specialist. You will have direct exposure to the firms leadership team, including the Managing Director, and gain hands-on experience across leadership hiring, strategic advisory, and market intelligence in multiple industries. Additionally, you will be part of a dynamic, merit-based culture with flexibility, autonomy, and significant long-term growth opportunities.,

As an Operations Project Lead at our company based in Sonipat, you will be responsible for managing the execution, direction, and coordination of all transportation matters within the organization. Your role will involve the following key responsibilities: - Ensuring the usage of in-house technology of the company at all stages of the trip and collating the data for daily Trip MIS. - Collaborating with the Regional Manager to ensure the closure of monthly billing for vendors. - Collaborating with the Regional Manager to ensure the closure of monthly billing for clients. - Ensuring a steady supply of vehicles for the daily Manifest. - Supervising the operations and taking ownership of managing issues at hand. Qualifications required for this role include: - Education above Bachelors (Preferable). - Good working attitude. - Knowledge of Android applications. - Experience working on MS Excel. - Readiness to work on logistic tools. - Willingness to work in different shifts. Additional Company Details: - Language: English, Hindi (Optional) - Job Type: Full-time - Experience: Total work of 2 years (Preferred) - Work Location: In person Your role as an Operations Project Lead will be crucial in ensuring smooth transportation operations within the organization. If you possess the required skills and experience, we look forward to having you on board.,

Role Overview: You will be responsible for work allocation and tracking completion, SLA tracking, cut-off tracking, periodic volume inflow tracking, quality monitoring, monitoring daily checklists, preparing EOD reports, analyzing and making appropriate decisions, ensuring process documentation is up-to-date, shouldering additional responsibilities, having good working knowledge of Microsoft tools (Excel, Access), coordinating with internal units for tasks or projects, risk assessment, audit documentation, managing client expectations, coordinating with client vendors, demonstrating good team and process management skills, proficiency in MS Excel, general management skills, and flexibility to work in any shift. Key Responsibilities: - Allocate work and track completion - Track SLAs and cut-offs - Monitor periodic volume inflow - Monitor quality and daily checklists - Prepare EOD reports - Analyze and make appropriate decisions - Ensure process documentation is up-to-date - Shoulder additional responsibilities - Coordinate with internal units for tasks or projects - Manage client expectations proactively - Coordinate with client vendors - Demonstrate good team and process management skills - Utilize MS Excel effectively - Demonstrate general management skills - Be flexible to work in any shift Qualifications Required: - B.Com degree - Skills in mortgage underwriting, origination, and residential mortgage Additional Details: This role requires good working knowledge of Microsoft tools, risk assessment, audit documentation, and the ability to proactively manage client expectations. You should also be willing to shoulder additional responsibilities and be flexible to work in any shift.,

**Job Description:** As the Delivery Operations Team Lead at Accenture, you will go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be an integral part of the Procurement management team, which utilizes a systematic approach for buying all the goods and services needed for a company to stay sustainable. Your responsibilities will include the identification of needs, finding and qualifying suppliers, requesting proposals, negotiating with suppliers, contracting, delivery, and analyzing results. You will need to understand when and how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute, and analyze the results. Additionally, you will collect and analyze quantitative and qualitative information to assess, screen, and select suppliers. **Key Responsibilities:** - Analyze and solve moderately complex problems - Create new solutions, leveraging and adapting existing methods and procedures as necessary - Understand the strategic direction set by senior management as it relates to team goals - Interact primarily with direct supervisors, and may also engage with peers and/or management levels at a client and/or within Accenture - Receive guidance when determining methods and procedures for new assignments - Make decisions that often impact the team in which you reside - Manage small teams and/or work efforts at a client or within Accenture (if in an individual contributor role) - Be open to working in rotational shifts **Qualifications Required:** - Bachelor's degree in any field - 7 to 11 years of relevant experience in sourcing and procurement (Note: The additional details about Accenture have been omitted as they were not explicitly related to the job role.),

As a Digital Platform Manager at our company, you will play a crucial role in ensuring the smooth functioning of all our digital platforms. Your responsibilities will include: - Being well-aware of all front-end and back-end technical aspects of our digital platforms. - Leading the execution of the company's digital strategy, aligning it with the overall goals. - Identifying new digital opportunities to enhance user engagement, brand presence, and digital operations. - Collaborating with editorial, marketing, and product teams to ensure seamless digital initiatives. - Providing training and informational assistance to Sales & Marketing professionals to convey our qualitative digital presence to clients. - Optimizing the company's digital presence for search engines, user experience, and platform specifications. - Keeping abreast of the latest trends in digital publishing, such as video content, interactive media, and AI-powered tools. - Making data-driven recommendations about new formats and approaches to improve and stay competitive in the digital publishing landscape. This is a full-time, permanent position with a day shift schedule. The work location is in person.,