technical-direction-jobs-in-matheran

2,338 Technical Direction Jobs in Matheran

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posted 1 day ago
experience3 to 7 Yrs
location
Maharashtra
skills
  • CCNA
  • RAID
  • SAN
  • NAS
  • Crystal Reports
  • Oracle BI
  • RIS
  • PACS
  • VMware
  • DICOM
  • Oracle programming languages
  • PLSQL developer
  • Microsoft Server Operating Systems
  • MSSA certifications
  • Storage Platforms technologies
  • high availability technologies
  • Radiology Information Systems
  • Picture Archiving Communication Systems
  • virtualization technologies
  • HyperV
  • HL7 technologies
Job Description
As a Technical Implementation Specialist, you will be part of a highly competent Middle East, Africa, and Turkey Implementation team, with the primary objective of ensuring successful implementations and positive customer experiences. Your main responsibilities will include: - Overseeing the entire Implementation process, starting from planning, installation, go-live, and handover to the support department. - Analyzing and troubleshooting technical issues. - Participating in risk assessments throughout project delivery. - Providing technical direction and support to Application and Testing teams. It will be your responsibility to: - Develop and uphold implementation best practices. - Document procedures, standards, and configuration settings. - Act as the technical point of contact for customers during the implementation phase. - Take ownership of the customer experience to guarantee successful delivery and installation. - Participate in a 24/7 on-call support program. The minimum required skills for this role include: - 3-5 years of experience in a technical role at a server-side level. - Degree in computer science/engineering or equivalent education/experience. - Proficiency in Oracle programming languages (PL/SQL developer) or other database systems. - Knowledge and experience with Microsoft Server Operating Systems. - Experience in working in production environments against SLAs. - Solid understanding of applications, network environments, and Web technologies. Preferred qualifications for this position include: - CCNA, MSSA certifications. - Familiarity with common security technologies and practices. - Expertise in Storage Platforms technologies (RAID, SAN, NAS, tape libraries) and high availability technologies. - Experience with business intelligence applications like Crystal Reports and Oracle BI. - Previous exposure to a hospital environment and radiological workflow. - Proficiency in virtualization technologies such as VMware/Hyper-V. - Knowledge of DICOM and HL7 technologies.,
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posted 5 days ago
experience3 to 7 Yrs
location
All India
skills
  • Automation tools
  • Digital marketing
  • Analytical skills
  • Communication skills
  • SaaS tools
  • CRM systems
  • Marketing platforms
  • Problemsolving
  • Documentation skills
Job Description
As a proactive and highly organized individual, you will be responsible for taking ownership of day-to-day technical operations, automations, and process improvements for Casa Company Ltd."s mobile salon business. You will work closely with the founder, taking over many current responsibilities and independently driving new initiatives without waiting for task-by-task instructions. If you enjoy solving problems, improving systems, and exploring new software solutions, this role is for you. **Key Responsibilities:** - Research, evaluate, and implement new SaaS tools for business automation (CRM enhancements, AI agents, B2B prospecting, cold calling tools, etc.). - Set up and manage AI call-handling systems to streamline inbound calls. - Build and maintain marketing automations using platforms like Zoho, Zapier, Make.com, Google Cloud, etc. - Act as the primary contact with our SaaS booking software provider, reporting bugs, following up on feature requests, and testing updates. - Conduct regular audits of tools and processes to ensure accuracy and efficiency. - Coordinate with external teams such as Meta Ads agency and ensure campaigns are aligned and optimized. - Oversee SEO initiatives including keyword review, technical SEO checks, and content strategy direction. - Monitor user behavior insights through Microsoft Clarity and recommend improvements. - Assist in preparing service provider salary sheets and extracting relevant data from the CRM. - Work with BigQuery/Sheets or similar tools to structure clean data for analysis. **Required Skills & Experience:** - Strong understanding of SaaS tools, CRM systems, and marketing platforms. - Hands-on experience with automation tools (Zoho, Zapier, Make, HubSpot, or similar). - Ability to learn new software quickly and run PoCs independently. - Basic understanding of digital marketing (Meta Ads, SEO fundamentals). - Comfortable coordinating with vendors, agencies, and technical teams. - Good analytical skills; familiarity with Google Sheets, Excel, or basic data handling. - Excellent problem-solving abilities and a strong sense of ownership. - Strong communication and documentation skills. If you are a self-starter who enjoys experimenting with tools, finding better ways to run a business, and is interested in helping a fast-growing company scale with smart operations, we encourage you to apply for this role at Casa Company Ltd.,
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posted 6 days ago
experience6 to 10 Yrs
location
Hyderabad, Telangana
skills
  • Java
  • APIs
  • system design
  • communication
  • collaboration
  • relational databases
  • backend engineering
  • architectural thinking
  • microservice architecture
  • data modelling
  • metadata systems
  • developer experience
  • integration usability
  • problemsolving
  • Model Context Protocols MCP
  • cloud platforms
  • container orchestration
  • CICD workflows
  • infrastructure automation
  • SDKs
Job Description
About the Role: As a Senior Member of Technical Staff at ThoughtSpot, you will lead the design and development of scalable systems that power core platform capabilities, including data modelling and metadata-driven features. You'll bring deep backend engineering expertise, strong architectural thinking, and a developer-first mindset. This is a hands-on technical leadership role where you'll mentor engineers, shape system design, and collaborate cross-functionally to deliver impactful, extensible capabilities across the platform. Role Overview: - Lead the design and development of scalable systems for core platform capabilities. - Bring deep backend engineering expertise with strong architectural thinking. - Mentor engineers, shape system design, and collaborate cross-functionally. Key Responsibilities: - Design, develop, and maintain scalable, distributed backend systems using Java and related technologies. - Drive architectural decisions and contribute to the evolution of modelling and metadata infrastructure. - Build robust APIs and tools to improve developer productivity and integration experiences. - Ensure seamless integration with platform components through SDKs, REST APIs, webhooks, and model context protocols (MCP). - Troubleshoot and resolve complex system issues with a focus on performance, reliability, and maintainability. - Provide technical mentorship and guidance to engineers across the team. - Promote engineering best practices across design, code quality, testing, CI/CD, and observability. - Collaborate with product managers, designers, and other engineering teams to deliver end-to-end platform features. - Continuously evaluate and improve platform architecture, development workflows, and system performance. Qualifications Required: - Bachelor's or Masters degree in Computer Science or a related field. - 6+ years of backend or platform engineering experience. - Strong programming skills in Java and familiarity with other modern backend languages (e.g., Python, GoLang). - Proven experience in building scalable, distributed systems and platform capabilities. - Understanding of system design, microservice architecture, and backend engineering best practices. - Experience working with or building data modelling and metadata systems. - Strong focus on developer experience and integration usability. - Excellent problem-solving, communication, and collaboration skills. - Demonstrated ability to mentor engineers and influence technical direction. Additional Details: ThoughtSpot is the experience layer of the modern data stack, leading the industry with AI-powered analytics and natural language search. The company values diversity, inclusivity, and continuous learning to create a respectful culture that fosters innovation and world-class products. If you are excited about working with bright minds and making an impact in an innovative company, ThoughtSpot is the place for you.,
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posted 1 day ago
experience14 to 18 Yrs
location
Haryana
skills
  • Project Management
  • Agile
  • Stakeholder Management
  • Jira
  • Confluence
  • Power BI
  • Tableau
  • AIML
  • Executive Presentation
  • ProblemSolving
Job Description
As a seasoned Manager of Technical Project Management at Cvent, you will lead a high-performing team overseeing a strategic portfolio of critical IT programs and projects across the Corporate Systems landscape. This pivotal role involves driving program-level strategy, delivery excellence, and governance for high-impact initiatives spanning Salesforce, ERP, BI & Analytics, Data Warehousing, and automation solutions. - Provide strategic oversight and direction for the end-to-end delivery of multiple cross-functional projects and programs under a centralized portfolio. - Lead, coach, and develop a team of Project Managers, Scrum Masters, and delivery professionals, guiding them on Agile best practices and driving continuous improvement. - Maintain and evolve a centralized project portfolio management system to provide real-time visibility into timelines, risks, dependencies, resource allocation, scope changes, and delivery performance. Collaboration with engineering, QA, product, and architecture teams is essential to remove impediments and ensure on-time, high-quality delivery. Enforce Agile and Scrum best practices across teams, establish standardized intake, prioritization, change control, and project reporting processes, and drive automation and optimization of project management processes using AI-powered tools and virtual assistants. Leveraging natural language processing and machine learning, proactively identify risks, issues, and opportunities for improvement, providing data-driven recommendations to project teams. Implement AI-powered collaboration and knowledge-sharing platforms to facilitate cross-functional coordination, encourage the use of self-service AI-powered support tools, drive greater efficiency, predictability, and agility across the project portfolio, and lead transformation initiatives aimed at scaling agile and improving delivery predictability. Serve as the delivery voice in steering committees, managing and escalating risks, issues, and interdependencies, collaborating with stakeholders, and providing insights through data-driven reports and visualizations. Qualifications: - 14+ years of experience in the software industry with exposure in Project/Program Management. - Bachelor's degree in relevant fields. - Strong knowledge of Agile frameworks. - Experience in AI/ML tools and frameworks. - Excellent communication and interpersonal skills. - Strong stakeholder management. - Executive presentation skills. - Problem-solving abilities. - Attention to detail. - Hands-on experience with tools like Jira, Confluence, and reporting tools such as Power BI and Tableau. - Certifications like PMP, CSM, or SAFe are preferred.,
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posted 2 weeks ago
experience15 to 20 Yrs
location
Maharashtra
skills
  • JavaScript
  • Python
  • AWS
  • PostgreSQL
  • Nodejs
  • GraphQL
  • React
  • TypeScript
  • REST APIs
  • Fullstack architecture
  • Objectoriented design principles
  • Eventdriven architectures
  • Security best practices
Job Description
As a Full-Stack Technical Architect at Fictiv, you will play a pivotal role in shaping the technical direction of the systems and infrastructure. Your expertise in JavaScript and Node.js will be leveraged to guide architectural decisions, promote best practices, and ensure technical excellence across both front-end and back-end development. **What You'll Be Doing:** - Define and execute a long-term technical architecture roadmap encompassing front-end and back-end technologies. - Collaborate with cross-functional teams to ensure seamless integration of front-end and back-end components. - Identify architectural bottlenecks and design innovative full-stack solutions, including GraphQL and React implementations for scalability and future growth. - Establish and enforce technical guidelines to enhance security, performance, and scalability. - Mentor and guide engineers on modern design patterns, test practices, and coding standards, with a focus on GraphQL, REST APIs, and React. - Propose architectural solutions aligned with business objectives and meeting cost, quality, and schedule constraints. - Drive multiple projects technically through hands-on development, debugging, and review of critical projects involving GraphQL/REST APIs, React, and Node.js. **Desired Traits:** - 15 to 20 years of experience in designing, building, and maintaining large-scale web applications and services across the full technology stack. - Proficiency in TypeScript/JavaScript and Node.js with expertise in multiple programming languages. - In-depth knowledge of front-end frameworks (e.g., React, Angular) and back-end technologies (Node.js and Python). - Strong experience in REST APIs, GraphQL, domain and schema modeling, object-oriented design principles, and full-stack architecture. - Expertise in building event-driven architectures and services in the cloud (AWS preferred). - Skilled in designing secure, scalable, and extensible APIs, including complex GraphQL schemas and front-end interfaces. - Proficiency with relational databases, preferably PostgreSQL, focusing on schema design and query optimization. - Strong understanding of security best practices and leadership experience in mentoring software engineers and managing complex development projects. - AWS certification. Fictiv is a global manufacturing and supply chain company that enables organizations to scale across its manufacturing centers in India, Mexico, China, and the U.S. They have delivered over 35 million parts for industries such as aerospace, robotics, automotive, and more, helping them innovate faster and drive growth. If you are a talented, creative individual with a growth mindset and a passion for innovation, Fictiv welcomes you to join their team and be part of reshaping the future of manufacturing.,
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posted 2 months ago

Technical Director

Electronic Arts
experience3 to 10 Yrs
location
Hyderabad, Telangana
skills
  • software engineering
  • technical leadership
  • mobile game development
  • web development
  • performance optimization
  • programming
  • software design
  • algorithms
  • data structures
  • Agile methodologies
  • continuous integration
  • road mapping
  • prioritization
Job Description
Role Overview: As a Technical Director at Electronic Arts, you will play a crucial role in leading the technical direction and development processes for mobile game projects and services. Your responsibilities will include managing a team of engineers, promoting continuous improvement and collaboration across disciplines and locations, as well as guiding teams to align and accomplish development goals. You will also work closely with leaders and peers across locations to prioritize technical initiatives. Key Responsibilities: - Manage a team of engineers to ensure effective technical direction and development processes for mobile game projects and services. - Promote continuous improvement and collaboration across disciplines and locations. - Guide teams to align and accomplish development goals. - Work closely with leaders and peers across locations to prioritize technical initiatives. Qualifications: - 10+ years of professional experience in software engineering. - 3+ years in a technical leadership role. - Experience in mobile game development, web development, and performance optimization. - Proficiency in programming, software design, algorithms, and data structures. - Familiarity with Agile methodologies, continuous integration, road mapping, and prioritization. Bonus Qualifications: - 3+ years of experience developing mobile software or web services. - Background in using metrics and analytics for quality assessment and prioritization. - Comfortable working across client and server codebases. - Passion for game development and playing games. (Note: Additional details about Electronic Arts have been omitted as they were not explicitly mentioned in the provided job description.),
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posted 7 days ago
experience5 to 9 Yrs
location
Delhi
skills
  • aws
  • jira
  • agile
  • ml
  • data science
  • features
  • scrum
  • confluence
  • docker
  • teams
  • drive
  • model deployment
Job Description
As a Technical Program Manager - AI/ML in the Enterprise AI and SaaS industry, you will play a crucial role in leading the cross-functional delivery of ML products. Your responsibilities will include: - Defining program roadmaps and driving end-to-end delivery for AI/ML initiatives. This involves prioritizing features, sequencing work, and managing releases across data, model, and infra teams. - Coordinating technical design reviews, unblocking engineering teams, and ensuring alignment between Data Science, ML Engineering, Product, and DevOps. - Implementing and running Agile rituals, maintaining sprint plans, backlogs, and delivery metrics to consistently meet milestones and SLAs. - Managing vendor and stakeholder communications, translating business requirements into technical acceptance criteria and success metrics such as latency, throughput, accuracy, and cost. - Overseeing model deployment pipelines, monitoring, and rollbacks, and partnering with MLOps to ensure reproducible CI/CD for training and inference. - Driving risk identification and mitigation, preparing executive status reporting, and continuously improving delivery processes and operational playbooks. Qualifications Required: - Proven experience managing technical programs in AI/ML or data platforms. - Strong track record of shipping ML-powered features to production. - Ability to translate complex technical trade-offs into clear delivery decisions. - Experience working with cross-functional teams in a hybrid environment across India is preferred. If you are a delivery-minded technical leader passionate about taking ML models from research to reliable, scalable production systems and thrive working at the intersection of data science, engineering, and product, this role is for you. Additional Details of the Company: - Hybrid work model with focused collaboration days and flexible remote options. - Opportunity to work on cutting-edge ML systems and influence product direction end-to-end. - Structured mentorship, continuous learning budget, and a performance-driven culture that rewards impact.,
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posted 1 week ago
experience0 to 4 Yrs
location
Gangtok, Sikkim
skills
  • Public Speaking
  • Company Representation
  • Technology
  • IT services
  • Consulting
  • Technical projects development
  • Willing to travel
Job Description
As a Co-Founder at Shape IT, you will play a crucial role in shaping the direction of the company and transforming ideas into scalable digital solutions. Your key responsibilities will include: - Engaging in public speaking and representing the company - Developing ongoing technical projects - Being willing to travel as required - Working closely with the founding team - Having a knack for technology and a burning passion To be successful in this role, you must meet the following qualifications: - Must have RC/COI of Sikkim - Must not be currently employed - IT background with a degree in B.Tech, BCA, MCA, etc. Shape IT is an innovative technology company that specializes in IT services and consulting. They are committed to helping clients modernize systems, build custom software, and accelerate digital transformation. The long-term vision of the company is to transition from a service provider to a product-first company, creating impactful solutions that redefine how businesses use technology. As a Co-Founder at Shape IT, you will have the opportunity to become a founding team member, receive equity-based compensation during the development phase, work in a collaborative and dynamic environment where your ideas truly matter, and have long-term growth potential once the company scales. Join us at Shape IT and together we can build the future, one project at a time.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
All India, Ahmedabad
skills
  • RHEL
  • MySQL
  • Oracle
  • Linux
  • Java
  • PHP
  • C
  • Scripting
  • Network management
  • Fintech Domain
  • Monitoring
  • troubleshooting tools
  • System performance tuning
  • Backup
  • recovery software
  • Written
  • verbal communication skills
Job Description
You have a job opportunity in Ahmedabad with a requirement of 4+ years of experience for 2 positions. As a suitable candidate, you should meet the following qualifications: **Role Overview:** You will be responsible for providing technical support for products in the Fintech domain. Your role will involve troubleshooting, monitoring, and maintaining servers, databases, and networks. Additionally, you will be required to communicate effectively with clients, create support documentation, and ensure the quality and timely delivery of solutions. **Key Responsibilities:** - Graduation with 3+ years of product technical support experience - Possess knowledge of MySQL/Oracle & Linux, with a preference for server administration certification in RHEL - Familiarity with Java/PHP/C would be advantageous - Experience in monitoring and troubleshooting tools - Proficiency in scripting and problem-solving skills - Participation in root cause analysis when necessary - Maintenance and updating of network diagrams and service provider information - Excellent written and verbal communication skills for technical and non-technical audiences - Understanding of backup and recovery software and methodologies - Additional experience in the Fintech domain is beneficial - Taking individual initiative and effective team leadership - Building client relationships and increasing customer satisfaction - Managing client interactions and identifying their needs effectively - Creating support documentation and participating in UAT testing - Ensuring solutions meet quality standards, delivery timelines, and expectations - Providing technical guidance and leadership to the team through design and code reviews **Qualifications Required:** - Graduation in B.SC. IT, BE, BCA, MR, MSC IT, or similar fields - Server administration certification in RHEL - Knowledge and hands-on experience in Linux, databases, and troubleshooting - Familiarity with Java/PHP/C and understanding of the Fintech domain - Excellent document and technical skills - Fluency in English and self-confidence - Ability to take direction from all levels and provide technical architecture guidance Please note that the information provided is based on the job description provided. You have a job opportunity in Ahmedabad with a requirement of 4+ years of experience for 2 positions. As a suitable candidate, you should meet the following qualifications: **Role Overview:** You will be responsible for providing technical support for products in the Fintech domain. Your role will involve troubleshooting, monitoring, and maintaining servers, databases, and networks. Additionally, you will be required to communicate effectively with clients, create support documentation, and ensure the quality and timely delivery of solutions. **Key Responsibilities:** - Graduation with 3+ years of product technical support experience - Possess knowledge of MySQL/Oracle & Linux, with a preference for server administration certification in RHEL - Familiarity with Java/PHP/C would be advantageous - Experience in monitoring and troubleshooting tools - Proficiency in scripting and problem-solving skills - Participation in root cause analysis when necessary - Maintenance and updating of network diagrams and service provider information - Excellent written and verbal communication skills for technical and non-technical audiences - Understanding of backup and recovery software and methodologies - Additional experience in the Fintech domain is beneficial - Taking individual initiative and effective team leadership - Building client relationships and increasing customer satisfaction - Managing client interactions and identifying their needs effectively - Creating support documentation and participating in UAT testing - Ensuring solutions meet quality standards, delivery timelines, and expectations - Providing technical guidance and leadership to the team through design and code reviews **Qualifications Required:** - Graduation in B.SC. IT, BE, BCA, MR, MSC IT, or similar fields - Server administration certification in RHEL - Knowledge and hands-on experience in Linux, databases, and troubleshooting - Familiarity with Java/PHP/C and understanding of the Fintech domain - Excellent document and technical skills - Fluency in English and self-confidence - Ability to take direction from all levels and provide technical architecture guidance Please note that the information provided is based on the job description provided.
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posted 2 weeks ago
experience5 to 9 Yrs
location
Gujarat, Ahmedabad
skills
  • MongoDB
  • JavaScript
  • RESTful APIs
  • SQL
  • NoSQL
  • performance tuning
  • AWS
  • Azure
  • data security
  • MERN Stack
  • Expressjs
  • Reactjs
  • Nodejs
  • TypeScript
  • microservices architectures
  • scalable architecture design
  • CICD pipelines
  • GitFlow
  • asynchronous programming
  • error handling
  • frontend performance optimization
  • state management
  • Redux
  • Context API
  • UIUX best practices
  • 3rd party API integrations
  • JWT
  • OAuth2
Job Description
Role Overview: You will be responsible for leading the technical direction of projects, mentoring developers, and ensuring the delivery of high-quality software solutions. Your role will involve close collaboration with project managers and business analysts to plan development tasks, perform complex system analysis, conduct code reviews, and guide the team in achieving technical excellence. Key Responsibilities: - Conduct code reviews to ensure adherence to best practices, maintainability, and performance. - Provide technical guidance and mentorship to senior, mid, and junior developers. - Perform complex technical analysis and design scalable solutions for challenging business problems. - Collaborate with Project Managers and Business Analysts to define scope, plan sprints, and manage priorities. - Prepare and manage development plans for complex modules and integrations. - Act as a technical escalation point for the development team. - Ensure the best possible performance, quality, and responsiveness of applications. - Participate in architecture design, sprint planning, and technical discussions. - Lead client demos and communicate technical insights effectively. - Assist TL/PM with project coordination, estimation, and resource planning. - Encourage best practices in coding, testing, version control, and DevOps integration. - Drive continuous learning by preparing training plans and supporting skill development within the team. - Conduct interviews to evaluate technical skills of new candidates. - Stay up to date with emerging technologies and promote their adoption where beneficial. Qualifications Required: **Technical Skills:** Primary Skills - Strong hands-on experience with MERN Stack: MongoDB, Express.js, React.js, Node.js. - Excellent understanding of JavaScript and TypeScript OOPS concepts. - Proficient in building and maintaining RESTful APIs and microservices architectures. - Deep understanding of MVC, design patterns, and modular architecture. - Hands-on experience with SQL (MySQL/PostgreSQL) and NoSQL (MongoDB) databases. - Experience with performance tuning and scalable architecture design. - Familiarity with containerization (Docker) and orchestration tools (Kubernetes/ECS). - Working experience in CI/CD pipelines, GitFlow, and code versioning tools (Git, GitHub, GitLab). - Good exposure to AWS / Azure cloud environments (EC2, S3, RDS, Lambda, IAM). - Ability to analyze, design, and implement complex integrations and API-driven systems. - Strong knowledge of asynchronous programming, error handling, and data security. - Understanding of frontend performance optimization, state management (Redux, Context API), and UI/UX best practices. - Experience with 3rd party API integrations and authentication mechanisms (JWT, OAuth2). Secondary Skills - Exposure to GraphQL, Next.js, or TypeScript-based React applications. - Experience with DevOps pipelines, infrastructure as code, and monitoring tools. - Good understanding of Agile/Scrum methodologies. - Good to have knowledge of micro-frontend architecture or serverless application design. - Having relevant AWS / Cloud / JavaScript certifications would be an advantage. **Non-Technical Skills:** - Communication: Excellent verbal and written communication to collaborate with internal teams and clients. - Leadership: Ability to guide, motivate, and develop team members. - Analytical Thinking: Strong problem-solving and critical-thinking abilities. - Decision Making: Capable of making informed technical decisions under pressure.,
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posted 2 weeks ago
experience6 to 10 Yrs
location
Maharashtra, Pune
skills
  • Log Analysis
  • Distributed Systems
  • Debugging Troubleshooting
  • Data Analysis Tooling
  • Analytics Frameworks
  • Jupyter Notebooks Scripting
  • System Performance
  • Business Data Structures
  • Communication of Insights
Job Description
As a Manager, Technical Support Engineering at Workday, your role is to lead a high-performing global team of analytics support engineers. You will be responsible for mentoring the team, fostering an inclusive and collaborative culture, and ensuring world-class customer outcomes by guiding the resolution of complex analytics and reporting issues. Your key responsibilities include: - Leading, mentoring, and growing a high-performing global team of analytics support engineers - Building deep Workday Analytics domain expertise across various tools such as Report Writer, Prism, People Analytics, Discovery Boards, and Accounting Center - Ensuring high customer satisfaction through timely case handling, clear communication, and proactive guidance - Participating in and helping manage a 24/7 on-call rotation for critical analytics incidents - Driving deep technical investigation across analytics performance, query optimization, indexing, Prism pipelines, and system health diagnostics - Identifying and prioritizing reliability and performance improvement opportunities across Support, Engineering, and Cloud Ops - Developing metrics, dashboards, and trend reporting to monitor analytics system performance and support readiness - Partnering with Product, Engineering, and Customer Success to influence roadmap direction based on real customer signals - Translating technical findings and customer needs into scalable processes, playbooks, and operational improvements Your qualifications should include: - Bachelors degree in Computer Science, Information Management, Statistics, or related field; advanced degree a plus - 6+ years of experience in technical support, analytics, or system performance, with 2+ years leading teams - Strong background in analytics, reporting tools, and performance methodologies - Excellent problem-solving, communication, and decision-making skills across technical and business audiences Workday values flexibility in work arrangements, offering a combination of in-person time and remote work. The Flex Work approach allows teams to maintain strong connections and do their best work. You will have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional about making the most of time spent together. Workday also emphasizes privacy and data security, ensuring that candidates apply through official Workday Careers platforms only.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Indore, Madhya Pradesh
skills
  • Project management
  • Adaptability
  • Book writing
  • Technical writing
  • Journalism
  • Business acumen
  • Longform writing
  • Audience awareness
  • Subject matter understanding
  • Collaborative writing
  • Selfdirection
  • research
  • Innovation frameworks
  • Software development processes
  • Procurement challenges
  • AI tools
  • Writing craft
  • Intellectual curiosity
  • Collaborative mindset
  • Professionalism
Job Description
As a technical author or senior content writer at Luminos Software, your role will involve developing business content for C-Suite executives and senior leaders at small and medium-sized enterprises. Your primary project will be completing a business book focusing on technology decisions, digital transformation, and innovation. The manuscript is partially drafted, and you will refine it for publication within 4-6 months. This role includes collaborating closely with a subject matter expert to transform their insights into clear, engaging prose for senior business leaders. **Key Responsibilities:** - Continue and refine existing content by reviewing drafted chapters, identifying gaps, and developing the manuscript - Collaborate with the author to capture ideas and ensure alignment of voice and vision - Independently research and synthesize material on business strategy, innovation methodologies, and digital transformation - Write clear, compelling prose for a C-Suite audience - Meet deadlines for manuscript completion and subsequent book development - Manage revisions and iterate quickly on content - Contribute to planning and developing future books and supporting materials - Adapt to new tools and methods to enhance productivity and quality **Essential Skills and Experience:** - Proven long-form writing ability for professional audiences - Audience awareness for business decision-makers or technically literate professionals - Subject matter understanding of technology and business concepts - Collaborative writing ability with subject matter experts - Self-direction, research skills, and project management experience - Adaptability to new tools, technologies, and methods **Desirable Qualifications:** - Book writing or ghostwriting experience - Background in technical writing, journalism, or professional writing - Experience within SMEs or with innovation frameworks - Familiarity with software development and AI tools - Professional qualifications in writing or related fields If you are a strong writer with long-form experience and are ready to transition into book-length work, this role offers the opportunity to develop expertise in business book authoring within a supportive and collaborative environment at Luminos Software.,
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posted 2 weeks ago

Technical Product Analyst

Cambridge University Press & Assessment
experience3 to 7 Yrs
location
All India, Delhi
skills
  • Business Analysis
  • Technical Analysis
  • Design
  • Architecture
  • Agile Methodologies
  • Web Development
  • Cloud Computing
  • Microservices
  • APIs
  • Database Management
  • Solution Architecture
Job Description
Role Overview: As a Technical Product Analyst for Platform Technologies in the Education/Schools sector, your main responsibility is to conduct business and technical analysis, design, and architecture of solutions managed by the Platform Technologies team. You will be part of a customer-oriented team, collaborating with technology and business groups globally to ensure operational developments align with the broader strategic direction. Your role will involve translating customer and business needs into technical solutions and effectively communicating complex scenarios to non-technical stakeholders. Your analytical mindset and lateral thinking will be crucial in identifying appropriate technical solutions to meet the needs of customers and the business. Key Responsibilities: - Work closely with agile teams, product owners, scrum masters, designers, and developers to design technology solutions for development. - Act as a technology lead and technical design authority, supporting the team throughout the planning and development cycle. - Analyze and understand user and business needs, ensuring technical solutions encompass these requirements. - Collaborate with developers and leads to model and document technical solutions, ensuring alignment with architectural goals. - Define target KPIs for non-functional elements of the solutions and ensure adherence to architectural principles and best practices. - Evaluate technical solution options, provide recommendations, and obtain sign-off from relevant parties on key technical decisions. - Manage technical dependencies, prioritize tasks, mitigate risks, and resolve issues to support the team effectively. - Engage with strategic technology and publishing vision to deliver maximum value from assigned projects. - Undertake research and proof of concept projects to assess new technology adoptions, working closely with internal and external stakeholders. - Collaborate with the Platform Technology team to ensure solutions fit within the portfolio and contribute to continuous development initiatives. Qualifications Required: - Experience in modeling systems, integrations, data, and processes - Full-cycle web/software development experience, including requirements gathering, development, and delivery - Ability to produce clear documentation for technical and non-technical audiences - Preferably a relevant degree or equivalent experience in a technical discipline - Minimum of 3+ years in business analysis, technical analysis, systems analysis, senior web development, or solution architecture - Familiarity with modern web development technologies such as cloud computing, microservices, Javascript, APIs, and databases - Proficiency in agile methodologies and working collaboratively in a Matrix structure - Proactive, problem-solving attitude with excellent communication and interpersonal skills - Ability to work independently on multiple projects simultaneously - Understanding of commercial considerations beyond technology, including cost/benefit analysis and ROI - Strong presentation skills, experience in eLearning solutions, familiarity with assistive technologies, and exposure to DevSecOps principles. Role Overview: As a Technical Product Analyst for Platform Technologies in the Education/Schools sector, your main responsibility is to conduct business and technical analysis, design, and architecture of solutions managed by the Platform Technologies team. You will be part of a customer-oriented team, collaborating with technology and business groups globally to ensure operational developments align with the broader strategic direction. Your role will involve translating customer and business needs into technical solutions and effectively communicating complex scenarios to non-technical stakeholders. Your analytical mindset and lateral thinking will be crucial in identifying appropriate technical solutions to meet the needs of customers and the business. Key Responsibilities: - Work closely with agile teams, product owners, scrum masters, designers, and developers to design technology solutions for development. - Act as a technology lead and technical design authority, supporting the team throughout the planning and development cycle. - Analyze and understand user and business needs, ensuring technical solutions encompass these requirements. - Collaborate with developers and leads to model and document technical solutions, ensuring alignment with architectural goals. - Define target KPIs for non-functional elements of the solutions and ensure adherence to architectural principles and best practices. - Evaluate technical solution options, provide recommendations, and obtain sign-off from relevant parties on key technical decisions. - Manage technical dependencies, prioritize tasks, mitigate risks, and resolve issues to support the team effectively. - Engage with strategic technology and publishing vision to deliver maximum value from assigned projects. - Undertake researc
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posted 1 week ago
experience3 to 8 Yrs
location
Hyderabad, Telangana
skills
  • software development
  • testing
  • software design
  • architecture
  • data structures
  • algorithms
  • technical leadership
  • project management
  • information retrieval
  • distributed computing
  • networking
  • security
  • artificial intelligence
  • natural language processing
  • UI design
  • mobile development
  • largescale system design
  • data storage
Job Description
Role Overview: As a software engineer at Google, you will be developing next-generation technologies that impact billions of users worldwide. You will work on critical projects, with opportunities to switch teams and projects as the business grows. Your role will involve working on various aspects such as information retrieval, distributed computing, system design, networking, security, artificial intelligence, UI design, and more. Key Responsibilities: - Provide technical leadership on high-impact projects. - Influence and coach a distributed team of engineers. - Facilitate alignment and clarity across teams on goals, outcomes, and timelines. - Manage project priorities, deadlines, and deliverables. - Design, develop, test, deploy, maintain, and enhance large scale software solutions. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 8 years of experience in software development. - 5 years of experience testing, and launching software products. - 3 years of experience with software design and architecture. - Master's degree or PhD in Engineering, Computer Science, or a related technical field (preferred). - 8 years of experience with data structures/algorithms (preferred). - 3 years of experience in a technical leadership role leading project teams and setting technical direction (preferred). - 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects (preferred).,
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posted 2 weeks ago
experience8 to 12 Yrs
location
Maharashtra, Pune
skills
  • Leadership
  • Customer Relations
  • Coaching
  • Team Management
  • Account Management
  • Consulting
  • HCM
  • Financial Systems
  • SaaS
  • SLA Management
  • Customer Support
  • Product Management
  • Performance Management
  • Change Management
  • Technical Account Management
  • Customer Success
  • ProblemSolving
  • Ethical Standards
Job Description
As a Senior Manager, Technical Account Management at Workday, your primary responsibility will be to lead a team of technical and dedicated individuals supporting customers across various segments and industries in the EMEA region. You will play a crucial role in fostering strong customer relations and ensuring the team's success by providing direction and insight to unblock issues and create outstanding customer experiences. Key Responsibilities: - Lead a team focused on building strong customer relationships - Oversee hiring, coaching, development, training, and skills management of the team - Foster the growth of a cohesive team comprising both co-located and virtual resources - Identify potential customer candidates for services and collaborate with Sales on customer conversations - Work closely with Global Support teams to provide exceptional support to Workday Success Plans Accelerate Plus and WSP Technical Account Management customers - Establish strong relationships with customer-facing teams and guide the team on complex issues effectively - Drive continuous improvement initiatives for customer success plans - Uphold Workday's culture and core values while becoming an expert in Workday's Architecture - Participate in the 24X7 global coverage plan Qualifications Required: - Bachelor's or Master's degree in a Technical field or equivalent technical work experience - 8+ years of experience in product support, customer success, account management, or consulting for large HCM/Financial systems with a minimum of 5+ years in a supervisory role - Proven experience leading and mentoring teams supporting SaaS platforms like Workday, Oracle, SAP, PeopleSoft, etc. - Strong leadership skills and excellent communication with high-level customers - Ability to champion change, navigate ambiguity, and lead critical issues through resolution - Track record of successful performance management in a hyper-growth environment - Strong analytical, problem-solving skills, and ability to anticipate and assess high-stress situations quickly - Customer-first mentality with a focus on prioritizing and resolving customer issues effectively As a candidate for this position, you must be willing to relocate to Pune and work EMEA shift hours to support customers. Workday offers a Flexible Work approach that combines in-person and remote work to create a strong community and enable teams to do their best work. If you have been referred to this role, please inquire about our Employee Referral process at Workday. Remember, Workday values candidate privacy and data security, and will never ask candidates to apply through unauthorized websites.,
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posted 2 months ago
experience3 to 7 Yrs
location
Karnataka
skills
  • Technical Writing
  • Team Leadership
  • Communication Skills
  • Change Management
  • Content Creation
  • Collaboration
  • Mentoring
  • Customer Experience Improvement
  • Technical Content Development
  • Bachelors Degree
Job Description
As an Associate Manager at Red Hat Customer Content Services (CCS) team, you will be part of a global team of technical writers in India. Your role involves implementing strategic initiatives to develop customer-centric content that supports Red Hat Enterprise Linux needs. Your experience leading teams in a high-tech, fast-paced environment, combined with technical writing experience and a passion for enhancing the customer experience, will be essential in guiding the team to create technical, engaging, and user-friendly content. Key Responsibilities: - Partner with documentation program managers and content strategists to meet project needs effectively - Motivate and engage your team by assigning challenging tasks that contribute to team and departmental goals - Provide direction, coaching, and mentoring to enhance the capabilities and effectiveness of your team - Develop an understanding of customer needs and company goals to guide the team effectively - Ensure proper staffing levels for the teams and collaborate with Talent Acquisition for new hires - Coordinate with global peers to ensure collaboration and consistency in content tasks - Collaborate with Content Strategy team and global peers to implement strategic change initiatives - Support collaboration efforts between technical writers and customer-facing technical associates Qualifications Required: - Experience in coaching, mentoring, or leading in a collaborative environment - Proven track record of improving internal or external customer experiences - Excellent written and verbal communication skills for global collaboration - Experience in guiding change and continual improvement - Proficiency in creating technical content in the Red Hat Enterprise Linux space - Familiarity with tools like LLMs (e.g., Google Gemini) for technical tasks - Bachelor's degree in technical communications, IT, business, or related field is a plus About Red Hat: Red Hat is the world's leading provider of enterprise open source software solutions, utilizing a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. With a presence in 40+ countries, Red Hat encourages associates to contribute their best ideas and values an open and inclusive environment. The company embraces diversity and inclusion, where individuals from various backgrounds can come together to innovate and drive change. Inclusion at Red Hat: Red Hat's culture is rooted in transparency, collaboration, and inclusion, fostering an environment where diverse voices and ideas are celebrated. The company is committed to providing equal opportunity and access to all individuals, regardless of their background or experience. Red Hat supports individuals with disabilities and offers reasonable accommodations to job applicants to ensure an inclusive hiring process. (Note: The Equal Opportunity Policy (EEO) information has been omitted as it does not pertain directly to the job description.),
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posted 2 months ago
experience8 to 12 Yrs
location
Maharashtra
skills
  • Communication
  • Interpersonal skills
  • Leadership skills
  • Project management
  • Resource management
  • Client handling
  • Time management
  • Design Standards
  • Highways discipline
  • Technical issues evaluation
  • Organisational skills
Job Description
Role Overview: As the technical lead for the UK Communities Roads team projects, you will be responsible for local health and safety, welfare, risk, information security, and assessment/compliance. Your role will involve project, programme, and financial management, as well as promoting the WSP Vision and Values. You will actively promote the UK GCC culture within the team, ensuring that staff deliver on promises and maintain high-quality standards. Additionally, you will be responsible for mentoring team members towards professional accreditation, recruitment, and team growth. Key Responsibilities: - Manage the team and processes to ensure the preparation and checking of documents, reports, and other technical outputs meet internal and client requirements and quality assurance standards - Provide inspirational leadership and direction for the GCC UK Communities team - Conduct staff appraisals, performance development reviews, and recruitment activities - Monitor team capability and identify training needs - Identify opportunities to enhance services and skills within the team - Ensure compliance with Health and Safety, and Quality Assurance Standards - Contribute to bids, marketing material, and operational processes design - Conduct audits of adherence to WSP Management and Quality processes Qualifications Required: - Proven working knowledge of Design Standards practiced across the UK - Senior technical experience in Highways discipline - Excellent communication, interpersonal skills, and ability to influence and interact with people - Strong leadership skills and ability to lead internal engineering discussions - Experience in resource and project management - Awareness of current and emerging technologies relevant to the highways sector - Effective time management and organisational skills - Excellent written and verbal communication skills,
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posted 2 months ago
experience4 to 10 Yrs
location
All India
skills
  • software engineering
  • technical direction
  • architectural design
  • team management
  • agile methodologies
  • programming languages
  • leadership skills
  • strategic thinking
  • communication skills
  • adaptability
  • stakeholder management
  • crossfunctional collaboration
  • DevOps principles
  • cloud platforms
  • problemsolving
Job Description
As a Technical Director at Deltatre, you will be responsible for leading the software engineering teams focused on delivering innovative consumer-facing applications for OTT video streaming. Your role involves providing technical direction, overseeing delivery, managing the team, collaborating with cross-functional teams, and ensuring adherence to best practices and standards. **Key Responsibilities:** - **Technical Leadership:** - Define and maintain technical direction for engineering squads, ensuring alignment with architectural principles and business objectives. - Collaborate with architects to design scalable, secure, and maintainable solutions for applications. - Drive technical innovation and continuous improvement within the engineering teams. - **Delivery Oversight:** - Ensure timely delivery of high-quality software meeting client expectations. - Monitor progress, identify risks, and mitigate bottlenecks. - Oversee technical roadmaps in collaboration with Product Owners and Architects. - **Team Management:** - Lead, mentor, and develop a team of engineers. - Conduct performance reviews and provide constructive feedback. - Build a strong team dynamic through effective communication. - **Cross-Functional Collaboration:** - Work closely with Product Owners to define technical requirements. - Collaborate with QA and Operations teams for testing and deployment. - Partner with other Technical Directors for consistency across products. - **Governance and Standards:** - Ensure adherence to best practices, coding standards, and guidelines. - Promote agile methodologies and DevOps principles. - Monitor key metrics for code quality, system performance, and team velocity. **Qualifications:** - Bachelor's or Master's degree in Computer Science or related field. - 10+ years of software engineering experience with 4+ years in a leadership role. - Strong expertise in software architecture, design patterns, and modern development frameworks. - Proficiency in Agile methodologies, DevOps practices, and CI/CD pipelines. In addition to the outlined responsibilities and qualifications, Deltatre values diversity, inclusion, and a supportive work environment where every team member can thrive and contribute effectively. If you are interested in joining our dynamic and innovative team, please apply even if you do not meet all the listed requirements. Deltatre values a "can-do" approach, integrity, and a commitment to excellence.,
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posted 2 days ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Revit
  • Navisworks
  • BIM
  • Revit MEP
  • BIM Docs
Job Description
As a Technical Support Specialist at Autodesk, you will actively engage with customers from the construction and AEC community, providing effective technical solutions, direction, and troubleshooting advice. Your primary responsibilities include: - Resolving customer issues reported via various channels, such as phone, chat, web, and online forums - Working closely with the technical support team, product engineering team, and cross-functional teams to ensure successful resolution of reported issues Your role involves providing prompt and efficient assistance to customers on a variety of issues related to Autodesk products like Revit, Navisworks, BIM, and BIM Docs. You will: - Research and document product issues and solutions for the Knowledge Base and internal case management system - Prioritize and escalate critical issues, monitor service level compliance, and manage your backlog of support requests while keeping customers informed about the progress To qualify for this role, you should have: - A Bachelor's degree or equivalent experience in Civil, Architecture, Mechanical, or related fields - A minimum of 2 years of working experience with software such as Revit, Navisworks, BIM 360, and BIM Docs in a production environment - Proficiency in Revit MEP is an added advantage - Strong customer service, troubleshooting, and analytical skills, along with excellent written and verbal communication in English The ideal candidate for this position is someone who thinks smart, innovative, adaptable, inclusive, impactful, and humble. You should be able to: - Work collaboratively with diverse teams, prioritize tasks effectively, and demonstrate a passion for customer success - Be flexible in working hours and shifts, and have the ability to learn quickly in a fast-paced environment The shift timing for this role is EMEA, primarily 14:00 - 22:30, subject to change as per business requirements. The work location is in Bangalore, India, and the successful candidate will be expected to relocate there. If you are passionate about solving problems, providing exceptional customer service, and contributing to a dynamic team environment, we encourage you to apply for this exciting opportunity at Autodesk. Join us at Autodesk and be part of a culture that values diversity, belonging, and innovation. We offer a competitive compensation package based on experience and location, along with various benefits and opportunities for career growth. Shape the future with us and make a positive impact on the world by joining our team of passionate individuals dedicated to building a better future for all.,
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posted 1 week ago
experience8 to 12 Yrs
location
Maharashtra
skills
  • Commercial management
  • Technical leadership
  • Project management
  • Financial management
  • Consultancy services
  • Marketing
  • Health
  • safety
  • Risk assessment
  • Compliance
  • Client satisfaction
  • Budget management
  • Performance measurement
  • Client focus
  • Market knowledge
  • Quality standards
  • Team performance
  • Workload forecasting
  • Supervising
  • Bid documents
  • Client relationships
  • Quality measurement
  • Operational processes
  • Business focus
  • Project changes management
  • Value addition
  • Budget utilization
  • Earning capacity
Job Description
As the key point of contact for the UK-based business, your role involves direct liaison with Nature Services & Arboriculture business directors. Your responsibilities include commercial management, reporting, workload forecasting, and planning resources for the team. You will also be supervising and directing local delivery to support projects while assisting in the professional and technical development of your Nature Services colleagues. Additionally, you will provide operational and technical leadership for the successful delivery of work by ecology iCRC colleagues, ensuring client satisfaction and supporting the production of outputs as required. **Key Responsibilities:** - Project management, technical leadership, and timely delivery of technical outputs from inception to completion with internal UK colleagues - Acting as the technical face of the India-based Ecology team - Overseeing local health and safety, welfare, risk, information security, and assessment/compliance - Managing project, program, and financial aspects - Leading projects and teams, providing consultancy services to clients at a high level - Demonstrating successful project management record of larger, multiple, or complex projects - Exhibiting excellent commercial skills and accountability, driving commercial excellence within projects and teams - Providing technical oversight and guidance for people, teams, proposals, and projects - Producing clear and well-written bid documents/reports, communicating professionally and concisely - Maintaining high-quality work standards from all team and project members through robust review and constructive feedback - Collaborating to find and implement solutions to challenges - Promoting WSP Vision and Values - Actively supporting the UK GCC Charter within the team - Interfacing with multi-disciplinary project teams - Providing inspirational leadership and direction for the iCRC Ecology team - Identifying opportunities to enhance technical resources and deliver additional services - Seeking feedback on team performances and implementing improvements - Developing and maintaining excellent client relationships for repeat business and satisfaction - Contributing to bids and marketing material - Designing operational processes, systems, quality measurement processes, and achieving performance KPIs **Qualifications Required:** - Excellent written and verbal communication skills - Proven track record in project management, technical leadership, and commercial performance - Ability to mentor others and champion the use of agreed systems and processes - Strong focus on client satisfaction and relationship building - Familiarity with health and safety regulations and compliance - Experience in managing budgets, opportunities, risks, and project changes/variations - Ability to ensure quality technical outputs to WSP and client standards - Commitment to continuous improvement and value addition in personal and team performance As an employee of WSP, you will be part of a global professional services consulting firm dedicated to providing technical expertise and strategic advisory services across various sectors. WSP values its employees as key assets and promotes a safe work environment, inclusivity, diversity, and wellbeing. Your role will involve contributing to landmark projects, connecting with bright minds, and shaping a unique career path within a culture that fosters innovation and collaboration.,
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