Go Home Reviews 

77
TrustScore 2 out of 5

1.9

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Company details

  1. Vacation Rental
  2. Real Estate Agency
  3. Real Estate Rental Agency

Written by the company

Go-Home : Une nouvelle façon de louer, simple, efficace et peu couteuse. Notre mission est de transformer le marché locatif en proposant une alternative simple. Chez Go-Home, ce sont les propriétaires qui choisissent leurs locataires. Pour les locataires, l’avantage est clair : 1. Nos biens sont exclusifs ; 2. Garantie du traitement des demandes ; 3. Engagement de réponse moyen de 7 jours par les propriétaires. Tout cela, sans frais d’agence. Contrairement aux agences traditionnelles, où les délais pour candidater sont souvent trop courts et où les frais sont élevés (honoraires d’agence équivalents à un mois de loyer, au minimum), notre service offre une expérience fluide, équitable et transparente, en assurant à chaque candidat une réelle opportunité d’obtenir le bien qui lui convient.


Contact info

1.9

Poor

TrustScore 2 out of 5

77 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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1.9

All reviews

(77)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute scam , stay away

Typical rental scam and my bad for falling for it... pay fee upfront and never get any response or visits. Never heard back for any of my applications despite having CDI and solid salary. You have much better chances with regular estate agents than this website (which is quite sad because regular estate agents are also tiresome and unreliable, but still better than Go Home!)

Arnaque locative classique, et j’ai eu le tort de tomber dans le panneau… On paie des frais à l’avance puis plus aucune réponse, aucune visite. Je n’ai jamais eu de retour sur aucune de mes candidatures malgré un CDI et un bon salaire. Vous aurez bien plus de chances avec des agences immobilières classiques qu’avec ce site (ce qui est assez triste, parce que les agences classiques sont déjà souvent pénibles et peu fiables… mais restent quand même mieux que Go Home !).

May 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't think this is legit

I don't know if this is legit or not, but firstly I had only 8 applications, none of them were accepted. I don't know if it's just me, but I wouldn't use it again. The only this is that they respond to emails, but doubt that there are actual landlords behind it)

August 8, 2025
Unprompted review
Go Home logo

Reply from Go Home

Hello,

Thank you for sharing your feedback. We understand your frustration and are sorry that your experience did not meet your expectations.

We would like to clarify a few important points. The limit of 8 applications per month is part of our service model and is indicated during registration. Applications are sent directly to real private landlords, and the final decision always depends on the owner, not on our platform. Unfortunately, even strong profiles can sometimes be declined due to high demand.

We are nevertheless glad to hear that our support team responded to your emails, as we always aim to remain available and transparent. If you feel the service was not suitable for your situation, we invite you to contact our support team so we can review your case and look for an appropriate solution.

Kind regards,

Rated 5 out of 5 stars

Lee thank you so much for your…

Lee thank you so much for your continuous support with my buying third bike from you. Because of your professionalism, kindness and support i will continue to buy all my bikes from you. My son is gonna so happy with his electric bike.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of GoHome.fr: Unauthorized Charges and Suspicious Activity

GoHome.fr proved to be a disappointing and potentially fraudulent service. While the platform advertised numerous rental properties, my attempts to contact landlords were met with silence, except for one interaction with a suspicious advertiser who demanded upfront payment. This raised serious concerns about the legitimacy of the listings on the site.

Despite cancelling my subscription due to the lack of genuine responses, GoHome.fr has continued to attempt unauthorized charges to my bank account every month. This unauthorized billing practice is unacceptable and raises further red flags about the company's ethical business practices.

I would strongly advise anyone seeking rental accommodation to avoid GoHome.fr.

October 20, 2024
Unprompted review
Go Home logo

Reply from Go Home

Bonjour Mme Pék,

Malgré nos précédentes tentatives de résolution en privé, nous souhaitons apporter ici quelques précisions pour clarifier certains points.

En ce qui concerne le suivi des candidatures, notre plateforme propose un espace personnel où chaque utilisateur peut consulter l’évolution de ses demandes. Les statuts sont régulièrement mis à jour par les propriétaires. Après vérification, nous confirmons que vos six demandes ont toutes été traitées.

Vous mentionnez avoir reçu un e-mail suspect d’une personne demandant un paiement anticipé. Après investigation, nous avons constaté qu’il s’agissait d’une usurpation des photos d’une de nos annonces pour créer une offre frauduleuse. Nous rappelons que les propriétaires ne demandent jamais de paiement anticipé sans une visite préalable.

Pour ce qui est de la résiliation de votre abonnement, nous précisons que, comme indiqué sur notre plateforme, elle peut être effectuée simplement en envoyant un e-mail à support@go-home.fr. Ce processus est automatique et ne nécessite aucune intervention supplémentaire. Après vérification, nous n’avons reçu aucune demande de votre part à ce sujet.

Enfin, nous vous avons proposé un remboursement intégral des frais engagés sur notre plateforme en raison de votre expérience, mais cette offre a été déclinée. Nous le regrettons et restons disponibles pour toute discussion afin de répondre à vos attentes.

Nous espérons avoir l’opportunité d’échanger avec vous à nouveau pour trouver une solution satisfaisante.

Cordialement,
L’équipe GoHome

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