Paula was so calm and patient with all of my questions
Paula was so calm and patient with all of my questions. She explained everything in so detail and providing helpful tip links.
Date of experience: September 17, 2024
810 total
Paula was so calm and patient with all of my questions. She explained everything in so detail and providing helpful tip links.
Date of experience: September 17, 2024
We are very satisfied with working with QR Code Kit to create our QR codes. Their service is fast, friendly, reliable and the quality of the QR codes is excellent. Highly recommended to anyone looking for professional QR code solutions!
Date of experience: September 02, 2024
Date of experience: December 06, 2023
Paula! Paula is a customer support superstar. She made extra sure that I was taken care of and got all of my questions answered. I was facing some technical difficulties and she literally went above and beyond to ensure that my account was not negatively affected. She "WOW"ed me and I hope you all are treating her like she deserves! THANK YOU!
Date of experience: August 07, 2024
Okay, real talk? I went in with more baggage than a Boeing 747, but they handled every issue with grace and expertise. I left feeling lighter than air and wondering if they secretly employ magicians.
Date of experience: February 08, 2024
I used it for two years. Easy to use platform, fantastic outcome, I highly recommend it!
I had to stop using it since my business is local and it didn't really make a huge difference, but it definitely is a huge asset for a company that wants to be more accessible to a wider audience.
Additionally, their service is impeccable. My subscription was renewed without my knowledge, and since I wouldn't be using the codes anymore, they refunded me right away.
Date of experience: July 21, 2024
Cecilia, the support staff I communicated with via email, was really patient and did awesome at answering all my questions and guiding me to resolve the challenge I had. She responded quickly and efficiently. I'm really happy with the service, really happy.
Date of experience: July 29, 2024
This company wonderful I did check alot of company but so many scamers than finally I got this company I glade to us costmer plz review this company
Date of experience: August 17, 2024
The QR code worked well for our clients. However, it has been difficult to suspend the subscription as, when I tried, all I kept receiving was an error message. Beside this the unsubscribe button is nearly invisible.
Luckily the customer service was very helpful and resolved the issue effectively.
Date of experience: July 15, 2024
Reply from QR Code KIT
They delivered exactly what they promised, on time and on budget. A rare find in today's market.
Date of experience: September 07, 2023
Quick response to my question. Connected with a human almost instantly through the chat box. She was helpful and provided me with a teacher/educational discount. Highly recommend!
Date of experience: July 03, 2024
First my English is not very good, but I will try to explain why I give 5 stars.
Instead of paying my subscription, by mistake I created a new user, in that moment I paid the amount but it was credited to the wrong account, at that time I contacted Customer Service through WhatsApp. My surprise was excellent since both Miss Paula at first, as well as Miss Melina who dedicated herself to finding the problem and solving it, are responsible for my 5-star vote. I congratulate you
Date of experience: February 02, 2024
Lucas was fantastic at helping solving a very specific glitch issue that happened with when uploading an updated PDF to my menu format QR Code. We spoke and worked over the course of 3 days to solve the issue. He was timely in his responses and very helpful.
Date of experience: April 27, 2023
I was used to logging in using a username and password, and today, after about two years of not logging in to my account, I found out that they changed the login methods to email and password. And I had no idea which of my emails I used to sign up. I sent a message in the help center and a representative named Franco helped me locate my email within 2 minutes. Thank you very much for a quick and professional response 🥰
Date of experience: April 20, 2023
I am happy to report that the support given to me has been top shelf. The sign of a champion is not what they do when winning but how they handle losing and what they do about it. My particular install for white-labling was difficult and support stayed with me till we succeded.
Date of experience: December 21, 2023
Brilliant service, allows you to keep the same QR code but change the forwarding URL perfect for things like Newsletters (this is what we use it for in our school, we have one QR code and the newsletter changes each week). Their customer service is second to none and i would highly recommend them. We are a school in the NW of England, UK.
Date of experience: November 09, 2022
Lucas Helped me troubleshoot where my QR code was and how to see the statistics. I had two accounts, one from work and one from personal. I used the personal account as a test site to see how the public received the mailing I sent over the holidays. Thus out of 300 sent, six responded and interacted with the QR code.
Thank you, Lucas, for taking the next step to help.
Date of experience: December 30, 2022
Date of experience: September 11, 2024
Lucas was attentive and very patient/professional in his responses to my very ignorant questions. I appreciated this as I am a "5" on the "being adept at technology scale" (1-10). My question was answered and he then added additional resources for me so that I could be successful with the task in front of me. Lucas was definitely knowledgeable. I can see that he is a valuable asset to your team. Thank You!!
Date of experience: February 27, 2023