Veteran Car Donations Reviews

631  Excellent
TrustScore 5 out of 5

4.8

In the Charity category

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Rated 5 out of 5 stars

Donation process and car pickup






















Requesting a vehicle pick up for donation was easy. The driver that arrived (Shaun) was respectful, kind, knowledgeable and efficient at loading the vehicle and gathering paperwork. Very pleased.

As a family of veterans I am happy to know that they will put it to good use to help those who have served our country.






Date of experience: September 17, 2024

Reply from Veteran Car Donations

Hi Ellen and Bruce! Thank you so much for your Acura Vigor donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience and we truly appreciate your support. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Friendly,Knowledgeable :PROFESIONALS.

Friendly,Knowledgeable :PROFESIONALS.
My Fam.&I'r BLESSED/PROUD 2 HELP Our VETERANS,& their. Families.
B BLESSED

Date of experience: September 04, 2024

Reply from Veteran Car Donations

Hi Alex! Thank you so much for your Infiniti FX35 donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience. Thanks again and we hope you have a lovely day!


Rated 4 out of 5 stars

Well first the company was courteous…

Well first the company was courteous and on time for pick up, the driver was very polite and professional and knew what he was doing.

Date of experience: September 11, 2024

Reply from Veteran Car Donations

Hi Robert! Thank you so much for your Dodge Ram donation and for taking the time to leave us such a kind review. We're so happy to hear you found our team courteous, on-time, polite, and professional. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Car Donation was a Breeze

We were informed of the process and there were no surprises. We received an email with a checklist of what we needed to do to properly donate the car. When I called with questions, each service rep was knowledgeable and had all of our information. The towing company was on time when they came to pick up our car. And we received the receipt for the donation right when the car was towed away.

Date of experience: August 28, 2024

Reply from Veteran Car Donations

Hi Diane! Thank you so much for your Chevrolet Tahoe donation and for taking the time to leave us such a kind review. We're thrilled to hear you had an excellent experience and we truly appreciate your support. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Smooth operation

The entire process was smooth and straight forward. The veteran who came to haul it was very polite and helpful. It is good to know this car will likely help a veteran in need either with transportation or helping to fund care or essentials. Would strongly recommend as a donation option.

Date of experience: August 28, 2024

Reply from Veteran Car Donations

Hi Brian! Thank you so much for your Subaru Outback donation and for taking the time to leave us such a kind review. We're thrilled to hear you found the process smooth and straight forward - not to mention we truly appreciate your recommendation. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Communication was great with Fernando

Communication was great with Fernando. They picked up my car as promised, called me an hour prior to pick up time. Flatbed driver was very nice and detail oriented. Overall very easy process!

Date of experience: September 06, 2024

Reply from Veteran Car Donations

Hi Arlene! Thank you so much for your Chrysler 200 donation and for taking the time to leave us such a kind review. We're so happy to hear you found the process easy and our driver friendly. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

It was easy to donate the car to the…

It was easy to donate the car to the VA. No problem getting the car picked up by the tow company. Everyone was polite making the arrangements for donating & pickup of the car.

Thank You,
Kathy Gray

Date of experience: September 10, 2024

Reply from Veteran Car Donations

Hi Kathy! Thank you so much for your Volkswagen Beetle donation and for taking the time to leave us such a kind review. We're so happy to hear you found the process easy and our team polite. Thanks again and we hope you have a lovely day!


Rated 4 out of 5 stars

I never received any information about…

I never received any information about the auction price of my donated car
I edited my review after receiving a call apologizing for not following through with the result of the auction of my car. I am now pleased with the response and the information sent to me.



Date of experience: August 13, 2024

Reply from Veteran Car Donations

Hi Edward! Thank you so much for taking the time to update your review! We sincerely apologize for the initial oversight and truly appreciate your understanding.

We're thrilled to hear that you're now pleased with the resolution, and we're grateful for your generosity in donating your Kia Sportage. Your support helps us make a positive impact, and we’re always here if you need anything further.

Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Great experience from the receptionist…

Great experience from the receptionist on my phone call that set up the pickup, and all her information about the transaction. To the tow truck driver who picked my vehicle up very polite and informative. Best of all it was very easy to donate, will definitely recommend you guys to friends and family that want to do the same. You got to Love easy and everything you said happened. Thanks

Date of experience: August 30, 2024

Reply from Veteran Car Donations

Hi Mark! Thank you so much for your Dodge Durango donation and for taking the time to leave us such a kind review. We're thrilled to hear you had an excellent experience and we truly appreciate your recommendation. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

They took care of everything

They took care of everything. Very professional and accommodating. Would highly recommend.

Date of experience: September 10, 2024

Reply from Veteran Car Donations

Hi Melinda! Thank you so much for your Honda Del Sol donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience and we truly appreciate your recommendation. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

informed

They kept us informed about the pick up and went to the mechanic place of business to get car as expected

Date of experience: September 07, 2024

Reply from Veteran Car Donations

Hi Donna and George! Thank you so much for your Lincoln Aviator donation and for taking the time to leave us such a kind review. We're thrilled to hear you had an excellent experience and we truly appreciate your support. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Seamless

From the first call I made through having the car picked up was an extremely smooth experience. On the phone I was given every detail on the process and the follow up e-mails came immediately as promised. The communication the next day when my car was picked up was very appreciated as I was traveling. A truly seamless experience

Date of experience: August 19, 2024

Reply from Veteran Car Donations

Hi Laurie! Thank you so much for your Jaguar donation and for taking the time to leave us such a kind review. We're thrilled to hear you had an excellent experience and we truly appreciate your support. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Great Service

Veteran Car Donations was easy to work with and very prompt in all aspects.

Date of experience: September 09, 2024

Reply from Veteran Car Donations

Hi Leah! Thank you so much for your Ford Explorer donation and for taking the time to leave us such a kind review. We're so happy to hear you found the process easy and our team prompt. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

Responded to our inquiry immediately

Responded to our inquiry immediately. Followed up when promised. Picked up the car on schedule. Did everything the promised.

Date of experience: August 27, 2024

Reply from Veteran Car Donations

Hi Todd! Thank you so much for your Volkswagen Beetle donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

The towing company was so easy to work…

The towing company was so easy to work with.

Date of experience: September 13, 2024

Reply from Veteran Car Donations

Hi James! Thank you so much for your Subaru Outback donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience - especially with our tower. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

The driver called us to estimate when…

The driver called us to estimate when he would arrive and was very friendly and helpful!

Date of experience: September 04, 2024

Reply from Veteran Car Donations

Hi Jan! Thank you so much for your Toyota Camry donation and for taking the time to leave us such a kind review. We're so happy to hear you found our driver friendly and helpful. Thanks again and we hope you have a lovely day!


Rated 5 out of 5 stars

I recently lost my husband and all of…

I recently lost my husband and all of the people in your organization who I was in contact with were extremely kind and supportive of me. Even the men who picked up my car. I’m very happy I decided to donate my husband’s car to the veterans.

Date of experience: August 09, 2024

Reply from Veteran Car Donations

Hi Kathy. Thank you so much for your heartfelt review. We're deeply sorry for your loss, and we're honored that you chose to donate your husband’s car to support veterans.

It means a lot to us that our team was able to provide kindness and support during such a difficult time. Your generosity will make a meaningful difference, and we’re truly grateful for your donation.

Thanks again and we hope you have a lovely day.


Rated 5 out of 5 stars

Knowing it's going to a great cause

The whole process was quick and professional. Bryan picked up the car and explained the process and answered all questions I had along the way. I feel great being able to donate to veterans through this organization.

Date of experience: August 05, 2024

Reply from Veteran Car Donations

Hi Dean! Thank you so much for your Saturn donation and for taking the time to leave us such a kind review. We're so happy to hear you had an excellent experience. Thanks again and we hope you have a wonderful weekend!


Rated 2 out of 5 stars

Veteran car donation called and asked…

Veteran car donation called and asked many questions, which I answered. When it came to picking the car up, Veteran Car Donations fell flat, not adhering to any schedules or appointments.

Date of experience: June 24, 2024

Reply from Veteran Car Donations

Hi Alex. Thank you so much for your Infiniti G20 donation and for taking the time to share your feedback about your recent experience. We sincerely apologize for the inconvenience you faced during the vehicle pickup process.

We strive to provide a seamless and efficient donation experience for all our donors, and it's clear we did not meet our standards in your case. We understand how frustrating it can be when schedules and appointments are not adhered to, and we're truly sorry for any inconvenience this caused you.

Please know that we are taking your feedback seriously and are reviewing our scheduling and communication processes to ensure such issues do not happen in the future. If there are any unresolved issues or if you have further concerns, please do not hesitate to reach out to us directly at (877) 594-5822.

Thank you once again for your support and for bringing this to our attention. Your generosity helps us continue to support veterans in need.