1bet Reviews

2,247  Poor
TrustScore 2 out of 5

2.0

In the Bookmaker category

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Rated 2 out of 5 stars

Janchooo

Username: Janchooo
Transaction id:#100740205745215701

My experience with this website is great other than when it comes to withdrawal. It has been 5 days from my withdrawal request. I've send some documents for security purpose. Hope I get my money soon so I can give it a 5 star rating.

Edit: 6 days from withdrawal request and withdrawal still pending.

Date of experience: September 15, 2024


Rated 1 out of 5 stars

limited before first bet.

limited before first bet.
It is a joke of a bookie, it is the same scam bookie a betobet, champion bet and any other bookie that this provider, They limited me to 1 eur max per bet and minimum 1 eur as well, the joke comes when you try to bet only 1 eur they say your exceed the limits jajjajjaj. After asking to refund my money they say I need to do the rollover 5x the deposit. So ovbiously the only way is the casino which they have it controlled. Please dont even try this sh!tty. bookie and warn anyone who wants to open an account there. Customer service are like bots saying the same garbage all time.

Date of experience: September 14, 2024


Rated 5 out of 5 stars

Kevig16

Username: kevig16
Transaction id:#100740205745145405

So far my experience has been very positive, great selection of games and a very user friendly website. A bit concerned about withdrawal issues looking at other reviews, will update to 5 stars once my withdrawal has been processed.
Edit: Got withdrawal within 48 hours! Brilliant!

Date of experience: August 29, 2024

Reply from 1bet

Hi,

Many thanks for taking the time to leave a review – it means a lot to us!

We are thrilled to read such reviews and happy to see that you are enjoying playing on 1bet. Be sure to get in touch with our Support Desk (at your disposal 24/7) in case you have any questions about your account.

Warm Regards,
The 1Bet Team


Rated 1 out of 5 stars

Scam Site! They did not withdraw your money!!!

My username is Sovanousapov
Withdrawal ID : #100740205745216126

I'm trying to withdrawal my money for 766euro since JULY!!! I already completed my rollover and I provided all my bank information and my ID Card to them for 2 month now they keep asking for more and more information. I keep provided them and they did not withdraw my money!

Now my money stuck in there since JULY!! This site don't withdraw your money!!!

I will delete this review when they withdraw my money.

Date of experience: September 12, 2024

Reply from 1bet

Dear DustyBlaze,

In order to withdraw your winning, you need to complete the verification process. You were asked to provide additional documents.

Regards,
1Bet Team


Rated 1 out of 5 stars

Stay well away

Stay well away - 3 months asking to close my account and they will not do it.The single worst site and all staff on chats are bots - "Maddison" has been on chat for 48 hrs now and counting.

The worst site ever!!! Ran by scumbags.

Do not join here you will regret it.

Date of experience: September 16, 2024


Rated 1 out of 5 stars

Limited account

Hello:

I created my account on 09/07 by depositing 101.99 USDT and they gave me a bonus of the same value for sports betting.
After placing 5 bets they limited me and I can not place any bets.
My concern is that I have an associated bonus that I was offered that I cannot complete.
They don't give me any further explanation via chat.
I just want to complete the rollover.
My username is amerikano
my email is papaamerico2x@ gmail

I hope you can help me 1Bet.

Date of experience: September 09, 2024

Reply from 1bet

Dear Americo,

Thank you for providing your 1Bet account details. Please note that we will check what the issue is.

Regards,
1Bet Team


Rated 1 out of 5 stars

Amateur Password Storage

App is designed to not withdraw money: my account was forgotten after a month and when I deposited more money I had to wait a week for the account to clear. I had to call customer service and have a check mailed a week later. I was asked to provide my password over the phone for verification which is deeply insecure. Expressing my security concerns resulted in my account being locked and having to wait 24-48 hours for additional verification to check out the next time I tried to log on.

The company feels to amateur to trust them with my money in the future. I feel there is a large risk of them getting hacked with their current security posture.

Date of experience: September 01, 2024

Reply from 1bet

Hello,

We are sorry to hear that you are not satisfied, but in order to carry out an additional check on your case, we would like to ask you to provide your 1bet account details – username or email address.

We look forward to hearing from you soon.

Best Regards,
The 1bet team


Rated 1 out of 5 stars

becareful scam this site 1bet

becareful scam this site 1bet , deposit in second when withdraw ask alot information, i provide all information and also complete rollver still can withdraw.bad

Date of experience: September 12, 2024

Reply from 1bet

Hello,

We are sorry to hear that you are not satisfied, but in order to carry out an additional check on your case, we would like to ask you to provide your 1bet account details – username or email address.

We look forward to hearing from you soon.

Best Regards,
The 1bet team


Rated 2 out of 5 stars

I must admit that i deposited the…

Read that rating and pay attentuon

I must admit that i deposited the minimum amount of money(witch is 35€ like whats that why do i need to deposit that much) and i staked in a game. I won the game and in like 1 hour the money was in my 1bet account. I need to withdraw the money in my bank account and thats where the problem is. For withdrawing you need to deposit 3 whole times(minimun is 35€) so 105€ for it to let you withdraw to your wallet. You are there to just stake and play a bet safe and you need to risk 105€ just to withdraw your winnings. After that it may take up to 3 working days for the money to withdraw. Thats nothing good for the people that use the app. Please 1bet respond to me and dont make me pay 105€ for my winnings to withdraw. I won just to pay again? Thats not fair for anyone!

Date of experience: September 03, 2024

Reply from 1bet

Dear Panas,

In order to withdraw any winning, you need to complete the withdrawal requirements, which are explained in detail in the Casino’s Terms and Conditions and/or in the Bonus T&C, if you are using one.

Please note that upon every registration the player is asked if they agree with the T&C, and it is every player’s responsibility to familiarize themselves with the rules.

Best Regards,
1Bet Team


Rated 3 out of 5 stars

Pretty solid site

Pretty solid site. Lots of slots and live games
Will make it 5-stars when my withdraw is completed
Acount: Mygind
Mail. Philipcl*****@hotmail.com

Date of experience: September 03, 2024

Reply from 1bet

Hi,

Thank you for taking the time to review us on Trustpilot.

We are happy to see you satisfied with our services. Be sure to get in touch with our Support Team in case of any inquiries.

Everything should be in order with your withdrawal, please check and let us know.

Kind Regards,
The 1Bet Team


Rated 1 out of 5 stars

I unfortunately thought that 1Bet was a…

I unfortunately thought that 1Bet was a normal enterprise and didn't read through the terms and conditions. So based on my false assumption that they were a regular casino, I deposited and was lucky enough to get a win. When I went to withdraw I was told that I hadn't churned my bets enough. This was a first for me. I still don't understand this, you bet, you lose then its your problem, you win on this site and your forced to continue to play to get your winnings. I still haven't managed to get my withdrawal. My advice to my self is to never, never use this site again

Date of experience: September 04, 2024

Reply from 1bet

Hello Don,

We are sorry to hear that you are not satisfied, but in order to carry out an additional check on your case, we would like to ask you to provide your 1bet account details – username or email address.

We look forward to hearing from you soon.

Best Regards,
The 1bet team


Rated 5 out of 5 stars

Good. Just waiting on withdrawal

I'm happy to update this to 5 stars once my withdrawal is processed. I'm finding it very very slow which is odd. Will report back if I get the money.

Otherwise, odds are good and seamless enough site.

Once withdrawal is sorted il have confidence in the site and will update to 5 stars to recommend to others.
.

Once received il update my review and stars to 5. Site is good. Just a bit worried about how long this is taking.


Received the funds. All good I recomend.

Date of experience: July 29, 2024

Reply from 1bet

Hi Seani,

Many thanks for taking the time to leave a review – it means a lot to us!

We are thrilled to read such reviews and happy to see that you are enjoying playing on 1bet. Be sure to get in touch with our Support Desk (at your disposal 24/7) in case you have any questions about your account.

Warm Regards,
The 1Bet Team


Rated 2 out of 5 stars

1bet review

Waiting on a withdraw a couple of days, the live chat cant give me a estimation on when it will. Be processes which is strange, happy to. Update to 5 stars once withdraw is complete

Withdraw number : #100740205745092591

Date of experience: August 17, 2024

Reply from 1bet

Hello Cillian,

Thank you for providing the withdrawal number, can we ask you to provide your 1Bet username as well. Please note that the issue will be checked.

Regards,
1Bet Team


Rated 1 out of 5 stars

Awful scammers

Awful website, they are real scammers. They don't really help you to make a self-exclusion. Cash out is not available. Support doesn't help. Almost impossible to verify your account.
All in all it was my worst experience

Date of experience: August 27, 2024

Reply from 1bet

Hi,

Thank you for your review. If you experience any problem with your account, please provide your 1Bet Account details and we will check it for you. In addition, you can always contact our Support Desk available 24/7.

We are looking forward to hearing back from you soon.

Best Regards,
The 1Bet Team


Rated 1 out of 5 stars

Was restricted to bet on live matches…

Was restricted to bet on live matches when I asked for a reason they simply told me it was a business decision

Date of experience: September 06, 2024

Reply from 1bet

Hello,

We are sorry to hear that you are not satisfied, but in order to carry out an additional check on your case, we would like to ask you to provide your 1bet account details – username or email address.

We look forward to hearing from you soon.

Best Regards,
The 1bet team


Rated 1 out of 5 stars

Scam...

Yet another Curacao based online betting company that are 100% scam artist. For your own sake do not use this company unless you plan to lay your bets!

Date of experience: August 28, 2024

Reply from 1bet

Hi Chris,

If you believe there is an issue with your account, please explain what the issue is and provide your 1Bet username or email address and we will check it.

Regards,
1Bet Team


Rated 1 out of 5 stars

Does anyone know how to report this…

Does anyone know how to report this site in Germany? I want to ask my 70,000 channel members to report this scam site.
Contact me pls on email
Ciwanmamo93 gmail.com
If you can help
I have a telegram channel that gives daily football betting tips and has 70,000 members. I was scammed a year ago too. When I requested a withdrawal, there were very funny conditions. They asked me to send a photo of my credit card and cover parts with paper. Although I did not use it the time I requested to withdraw the money. Also, when I requested to withdraw the money, it was to a bank account. It took a week and after I sent everything they wanted, they refused to withdraw the money on the pretext that my credit card is valid for less than a year. I want to expose them on my telegram channel. And close this scam site

Do you think I'm stupid. To give you my account. Which has all my banking information, address and name. So that I can be scammed again? No thanks. I just want to save people from being scammed

Date of experience: September 07, 2024

Reply from 1bet

Hello,

We are sorry to hear that you are not satisfied, but in order to carry out an additional check on your case, we would like to ask you to provide your 1bet account details – username or email address.

In addition, please note that in order to withdraw any winning, your account must be verified, which required you to send a variety of documents.

We look forward to hearing from you soon.

Best Regards,
The 1bet team


Rated 5 out of 5 stars

Still waiting for I'd approval…updated

Still waiting for I'd approval documents to be approved some casinos take mins its over a day now. Have a withdrawl of 3500 but by the looks of the reviews here I may have 0. Please approve my withdrawl and documents. I have received a withdrawl statement thanks 1 bet will change to 5 stars once deposit is made. Update I have my withdrawl of every penny. Took 5 days from verification so not that bad. I'll jump to 5 stars the agent escalated the withdrawl process for me thanks and have a great weekend

Date of experience: February 18, 2024


Rated 5 out of 5 stars

Great betting site but

Great betting site

Probably one of the best out there.
Fast verification
Excellent selection of slots.
Odds on sports are great

Only issue is withdrawal time.
Been 48hours now since I've requested a withdrawal
Agent has contacted me to confirm a small fee due to a number of withdrawals made in 30 days.

Will change to 5stars as soon as withdrawal is gone through as i truly believe this betting site is one of the best around and want to continue betting with them for the foreseeable future. But withdrawal times need to improve

Username: Andymurph93
Withdrawal id: #100740205744909955

I would be grateful if someone can look into this for me to help speed up the process

Cheers

EDIT 3/7 : As promised, 5Stars, just received payment.
Again my only issue is the withdrawal system is abit slow compared to other sites. I can appreciate that it's done manually to protect themselves as well as the players. The payout was quite large also so I can understand it took extra time.

But anyway love the site love the slots, and highly recommend them.
The staff who works the chat are also excellent at communicating, I didnt sense any scripted chats they seemed like personal messages.

Cheers 1bet 😊

Date of experience: July 02, 2024

Reply from 1bet

Hi,

Many thanks for taking the time to leave a review – it means a lot to us!

We are thrilled to read such reviews and happy to see that you are enjoying playing on 1bet. Be sure to get in touch with our Support Desk (at your disposal 24/7) in case you have any questions about your account.

Warm Regards,
The 1Bet Team


Rated 1 out of 5 stars

Absolutely Fruad Organization

Absolutely Fruad Organization! As soon as I have requested withdrawal, they just simply closed my account. My account is devu90

The chat agent says the same thing that relevant team will respond but it’s been months and no one responds to emails! There should be a class action law suit against this fraudulent organization.

Date of experience: July 29, 2024

Reply from 1bet

Hello Dev,

Thank you for providing your account details, we will make sure to check what the issue is.

Kind Regards,
1Bet Team