Sprinly Reviews

488  Great
TrustScore 4 out of 5

3.9

In the Online Food Ordering Service category

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Reviews3.9

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Rated 1 out of 5 stars

Nope

Nope. The meals on the first order I received were not edible. I got them with the gel packs defrosted and leaking all over the meals and the meals were warm to the touch. The companies only solution is to give you a credit. So I order again. The new set of meals were delivered today. We tried the Bean Burrito bowl, which only consisted of beans and rice. The meal had no flavor and the accompanying "salad" was soggy. We then tried the Lasagna, all I can say is YUCK. There was a inch thick tomato sauce on top and through out the meal so you only taste sour tomato, and again, the salad was soggy. Next we tried the Pesto Pasta with Sun-Dried Tomato Cakes, NO NO NO. I didn't mind the cakes but they were burnt on top. We ended up throwing out all 12 meals and since they don't have a refund policy, I guess we are out $200.00. I don't know who's trying these meals and saying they taste good, but they don't. I've cooked Plant Based Meals, so I know they can be very tasty. I think Sprinly needs new recipes.

Date of experience: September 05, 2024

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Rated 2 out of 5 stars

I've only had two bowls so far

I've only had two bowls so far, and both were not as fresh as they should be... lettuce was wilty/brown in one and the cabbage was brown in the other. The one with cabbage had hardly any flavor, either. I added salt and cilantro, but it was still almost inedible. I ended up dousing it with Bachan's Japanese barbeque sauce so it could get eaten. Kind of misses the point, then... I don't really want to eat the rest of the meals since these two were not very enjoyable.

Date of experience: July 19, 2024


Rated 5 out of 5 stars

Just perfect!

I’ve been needing to have a more vegan diet so this service is wonderful. Fresh, organic, gluten free, and delicious! This week the ice packs were still very cold on arrival but not frozen at all. I’m sure the food is fine but hope those packs will be frozen next time.

Date of experience: July 18, 2024


Rated 1 out of 5 stars

Your freezer bags were not frozen

Your freezer bags were not frozen , lettuce was wilted , seniors don’t like tour food. And you didn’t make it plain to cancel by Tuesday night. So I’m stuck with six more bad meals. We realized I was a better cook than y’all . Sorry, I only wanted to try for one week . Mariann Douglas

Date of experience: August 01, 2024


Rated 3 out of 5 stars

Fresh foods are fantastic!

Fresh foods are fantastic!
All the plastic containers & packaging, though useful, are too much to deal with when busy with 6-8 kiddos.Also the container can't be popped in air fry oven real quick if preferred.
It's very difficult to find a good food service that checks all the boxes.Overall your service is good.It could be great! Cauliflower tortillas were fantastic heated in air fryer with veggies!! Unique, healthy, yumilicious, impressions leaving foods along with better sauce/ food ratio & more eco friendly containers will set you apart :)
I personally look for flavorful,
eco friendly, low sodium options with vegan/pescatarian foods.
So far my fave food service is local to me, in Union City CA area....Cook Unity.
Keep up the good work! Don't let the critics get you down.
I appreciated the personal touch of hand written card...beautiful touch :) Thank you!

Date of experience: April 16, 2024

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Rated 5 out of 5 stars

The food is excellent I want to order…

The food is excellent I want to order again and will now. I was unsure at first because of communication problems. It was difficult at first trying to call and email and not getting a response. It has been resolved and will order again,

Date of experience: June 17, 2024


Rated 1 out of 5 stars

I emailed but haven’t heard from you

I emailed but haven’t heard from you. Could someone please call me at the phone number on file? The order was delivered to the wrong apartment. I eventually found it but no idea how long it sat in the sun. Delivery was supposed to be Wednesday but came early and to wrong address. All ice was melted completely and food barely could tell it was once refrigerated.

Date of experience: April 16, 2024


Rated 5 out of 5 stars

No competition!

Prior to becoming disabled, I cooked everything from scratch. So it has been extremely difficult for me to embrace convenience food, especially since the quality, textures, and nutritional content of convenience tends to be appalling. Sprinly provides high quality, balanced meals that don’t disappoint. Well worth the expense compared to other meal delivery services.

Date of experience: May 18, 2024

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Rated 5 out of 5 stars

Fresh, tasty, natural vegan meals for busy days

I tried Sprinly for the first time last week and I'm a fan. The meals are fresh and delicious, with natural, unprocessed ingredients. The meals arrived on time and carefully packed. The preparation instructions were clear and easy to follow. The quality is vastly superior to the frozen meals you find in supermarkets.

Date of experience: March 18, 2024


Rated 5 out of 5 stars

Sprinly for the Win!

Sprinly has significantly increased the quality of my life! I know it sounds crazy to say that, but seriously. I know longer have to make that dreaded decision of “what’s for dinner”, we’re eating healthier and eating lighter (while still feeling completely satisfied!) our toddler loves it as well, which is a huge plus. The user experience has been effortless and I love that the packaging is recyclable. Overall, we adore Sprinly and the ease it’s brought to our lives. Thank you Sprinly!

Date of experience: June 03, 2023


Rated 4 out of 5 stars

New to vegetarian menu

Last week was our first week trying vegetarian meals. Overall we liked most of the meals. This will be a transition for us. Definitely looking forward to trying new foods and a healthier diet. Was a little surprised at the preparation time on a couple of the meals. Most were very tasty.

Date of experience: March 19, 2024


Rated 3 out of 5 stars

I liked the personal touch of the…

I liked the personal touch of the handwritten card with receipt of my first delivery. That was a nice touch. I really enjoyed the beet root salad. I have Crohn’s disease so I appreciate the quality of ingredients. I appreciate the composition of the recipes but was a little disappointed in the lack of flavor. Most tasted very bland…not just salt, which I understand is a preference, but flavor in spices and herbs. I think you could use bolder flavors to really stand out and make the experience closer to the value of an $18 meal.

Date of experience: May 23, 2023

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Rated 5 out of 5 stars

So wonderful to get healthy nutritious…

So wonderful to get healthy nutritious fresh meals delivered weekly! We love that the options change each week! Can hardly wait for our 3rd delivery tomorrow. Saves money and time vs. going food shopping and food prepping. No wasted groceries!

Date of experience: July 18, 2023


Rated 5 out of 5 stars

Pretty good so far!

So far, pretty good. Nutritional information is on target, great and easy option for a schoolteacher with limited time for lunch. It’s pretty tasty too and most importantly filling and satisfying. Pretty excited for this option. I don’t love microwaving but I have some salad options coming next shipment and I’m excited to try. Not a ton of options but enough to vary my week.

Date of experience: April 11, 2023


Rated 5 out of 5 stars

Sprinly does a lot!

Sprinly is courteous, conscientious, and timely with orders and communication. Meals are varied, tasty, and appealing. I missed the opportunity to select this week's meal, but those delivered are perfect. I love the convenience, the short prep time, and the creative variety in meals. I appreciate the attention to recycling, but there is so much to handle.

Date of experience: January 18, 2024


Rated 4 out of 5 stars

So far so good...update

I was confused because I was charged 2 1/2 weeks prior to receiving any food. Thankfully, customer service reached out and we've cleared that up. I'm happy to say that the meals I've had so far are really wonderful. They arrived at a good temperature due to excellent packaging and are easy to heat and eat - wonderful flavors as well. I look forward to trying more of the product and perhaps bumping up my review to five stars.

Date of experience: April 05, 2023

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Rated 4 out of 5 stars

Pros and Cons

We loved the food and appreciated the opportunity to eat plant based meals. Our box arrived on time but we were disappointed that two of the plastic meal trays broke during transit. In one case a multitude of plastic shards forced us to throw out the sauce for one meal. I wish the packaging could be more environmentally friendly.

Date of experience: March 25, 2023


Rated 5 out of 5 stars

New but happy customer!

I am a new customer of Sprinly & have only tried a few meals but I simply must tell you how delicious are the meals I’ve tried so far!! I have tried several different plant based prepared products & by far Sprinly is hands down the tastiest. I had to pause a second order due to being on vacation but as soon as I return home, I am placing my next order. And I already have my 2 sisters ready to sign up. Thank you for making the cooking & eating this way easy & delicious.

Date of experience: August 19, 2023


Rated 4 out of 5 stars

Delicious food!

Delicious food! So far we've eaten the Pesto pasta and the Black beans, rice, and Avocado crema and it's been delish. My only complaint is that the salsas were spilled inside and came out of the actual food package, so I wasn't able to try the tomatillo salsa; I'd recommend a different packaging if they don't stay on well. Other than that, very good!

Date of experience: April 21, 2023