Sprinly Reviews

490  Great
TrustScore 4 out of 5

3.9

In the Online Food Ordering Service category

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Reviews3.9

490 total


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Rated 5 out of 5 stars

Customer service went above and beyond…

Customer service went above and beyond to help with an unusual situation (for us); it was especially important as this was a first-time try out for my mother who is living alone. Timely, problem-solving and thoughtful.

Date of experience: June 29, 2023

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Rated 3 out of 5 stars

Vegan is vegan

Lots of packaging, sadly like most vegan meals, they all taste the same by the end of the week. But I love the convenience and the idea of prepared vegan

Date of experience: March 18, 2024


Rated 5 out of 5 stars

The food is exceptional

The food is exceptional.
The delivery is great.
The portions are MORE THAN generous.
As with any service - the packaging is a lot. It is recyclable but still a lot to handle.

Date of experience: May 25, 2023


Rated 4 out of 5 stars

Food is fresh

Food is fresh, delicious and healthy as promised but my deliveries keep coming on Wednesday’s when I’d prefer them Monday for my work week.

Date of experience: May 02, 2023

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Rated 1 out of 5 stars

I wanted to try Vegan for health…

I wanted to try Vegan for health reasons but found out that I didn’t like it at all. Tofu and to many spices for my taste. I do not like cumin or some of the other black garnishes on some of the dishes. I did like the salad in the first shipment. I canceled after the first shipment. I haven’t finished the second shipment yet. I’ve had two meals from the second shipment and was not able to eat either one. Both because of the tomato based. I have a very sensitive stomach and this did not agree with me.

Date of experience: January 18, 2024


Rated 4 out of 5 stars

Great food, but expensive.

The food is very good and I like the variety! The best food delivery service I've used. The only reason for 4 instead of 5 stars is the expense. I know I won't be able to use the service long-term.

Date of experience: May 20, 2024

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Rated 4 out of 5 stars

This company goes the extra mile

This company goes the extra mile. The meals were well packaged with easy instructions. Good meal choice. I gave 4 stars because one entire was spoiled.

Date of experience: July 04, 2023

Reply from Sprinly

Thanks for your support and enthusiasm, Jaquelin 😊We appreciate you taking the time to write us your honest review!

I am so sorry to hear one meal was spoiled. That is not our standard at all. Do you remember which meal? We would love to make things right for you!

Kindly,
Rachel


Rated 5 out of 5 stars

Your customer service and delivery are…

Your customer service and delivery are exceptional. I love your meal kids but unfortunately my husband is old school and only likes the traditional meat and potatoes type of meal. Unfortunately I will need to cancel my subscription

Date of experience: April 09, 2023

Reply from Sprinly

Hi Andrea,

Thanks so much for leaving such a positive review! We appreciate it more than you know. Did you need any assistance in canceling your subscription?

We are here to help if you need it!

Kindly,
Em


Rated 2 out of 5 stars

Not for my taste palate.

The meals don’t taste good to me and the leafy greens (kale and spring leaf) did not travel well. I had to throw them out. I’ve been vegan for 20 years so I was really disappointed.

Date of experience: May 17, 2024

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Rated 5 out of 5 stars

I have only eaten two meals

I have only eaten two meals, but everything has been satisfying and filling. I’ve tried other meal plans and they have been really boring, and I’m still hungry after eaten the meal. I hope this trend continues. Happy to get back to a plant based diet.

Date of experience: May 25, 2023


Rated 4 out of 5 stars

I really enjoyed the meals

I really enjoyed the meals. I love how you have the condiments separate so I can use as much as I want. The roasted potatoes with the sliders were dry, but everything else was great. Thank you for this service.

Date of experience: July 03, 2023

Reply from Sprinly

Thank you so much for taking the time to write us your honest review ❤️

We're so glad you're enjoying your Sprinly experience 😊 We love sharing these delicious and healthy meals with you. Just let us know if there is ever anything we can do to help you on your wellness journey!

What has been your favorite meal so far?

Kindly,
Rachel


Rated 4 out of 5 stars

4 stars!

It’s not easy to do what they do, they pull it off like a pro! The only thing I wish they had is a barcode so I could scan the nutritional facts into app., “ my fitness pal”.

Date of experience: February 16, 2024

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Rated 4 out of 5 stars

Ease of Ordering

Loved the ease of ordering and the delivery of our weekly meals. The meals were different and varied from anything I could cook

Date of experience: April 10, 2023