Ambroselogistics Bewertungen 

20
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We cannot thank Ambrose Logistics enough, for looking after us during our move from the UK to Spain. The service we received from them was exceptional! Our move was complicated and challengi... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The people doing the actual moving were nice. The company over-promised, under-delivered, were dismissive and refused to pay for cleaning after my "blanket wrapped" furniture arrived dingedm ripped, a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Would thoroughly recommend Ambrose Logistics, a very friendly bunch of people and their prices are very competitive, their removals team is a sight to behold whilst in action - especially Harry! - and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Joe got in touch to let us know he was waiting for Brad & team and then they literally sprang into action on arrival to us at 1pm on a very hot Saturday afternoon. The care, strength and... Mehr ansehen

Unternehmensdetails

  1. Umzugsunternehmen
  2. Lieferdienst
  3. Frachtspeditionsdienst
  4. Logistikdienst
  5. Verpackungslager
  6. Lagerraum

Vom Unternehmen geschrieben

Ambrose Logistics is a family-run removal company with over 40 years of experience within the industry. We specialise in household removals, Groupage, full and part loads from the UK to Spain, with customs agents at both ends. We can offer the full package no matter what our customer's requirements. We have storage facilities in both the UK and Spain where your belongings will be fully stored and secured.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

20 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,3

Alle Bewertungen

(20)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Very pleased with removals with Ambrose…

Very pleased with removals with Ambrose from Southern Spain to the UK.

4. August 2026
Bewertung ohne vorherige Einladung
Ambroselogistics-Logo

Antwort von Ambroselogistics

Thank you so much for taking the time to leave us a 4 Star Review! We're thrilled to hear that you were very pleased with Ambrose and the team for your move from Spain to the UK.

We always strive to deliver a full 5 Star relocation for our customers so if there's anything specific we could have done to make your move even better we would love to hear your thoughts on how this could have been a 5 Star Service!
Your feedback helps us continuously improve.

Thank you again for choosing us and we hope you’re settling in well!

Bewertet mit 5 von 5 Sternen

Exceptional, professional service!

We cannot thank Ambrose Logistics enough, for looking after us during our move from the UK to Spain.
The service we received from them was exceptional!
Our move was complicated and challenging, involving a lot of heavy items, and nothing was too much trouble.
Their professionalism throughout the whole process, was first class; communication was always excellent; and they are trustworthy and reliable.
What’s more, they are extremely proactive, and don’t see problems, just solutions - a rare skill these days!
And as if that wasn’t enough, they are a fabulous team and a real pleasure to work with.
A massive thank you to Rachel, Matt and Jackie in the office, and to our amazing driver Joe, all of whom helped to reduce our stress levels during our move.
Your service was outstanding, and we highly recommend you to anybody.
Thank you.
Claire & Jack

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So impressed, all arrived in perfect condition

Joe got in touch to let us know he was waiting for Brad & team and then they literally sprang into action on arrival to us at 1pm on a very hot Saturday afternoon.

The care, strength and positive attitudes these guys gave us was uplifting. We had plenty of flights of stairs and steps, they made it appear easy.
Our heaviest and larger items they negotiated over an upstairs terrace railing as they would not go up the stairs.
Determined to make it work, tying & untying various straps. Nothing was broken or damaged, no complaints that I own the heaviest dining table and insisted on shipping over my new glass door washing machine.
I had lots of glass items and they are all in perfect condition after such a long journey with 3 different lifts.
A special mention for Davide, he really is an incredible worker.

Your expertise and business has been a pleasure to deal with Matt, you should be proud.
We appreciated all your coordination and teams work.

We will always recommend you and would use you for anything we needed here in Spain in the future.

13. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would thoroughly recommend Ambrose…

Would thoroughly recommend Ambrose Logistics, a very friendly bunch of people and their prices are very competitive, their removals team is a sight to behold whilst in action - especially Harry! - and collection and delivery on time. We moved from Cambridgeshire to Almeria with a couple of months storage of our belongings and furniture and it cost less than other companies were going to charge just for the move!, will use them again when the time comes

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

If you like cleaning hire them!

The people doing the actual moving were nice. The company over-promised, under-delivered, were dismissive and refused to pay for cleaning after my "blanket wrapped" furniture arrived dingedm ripped, and filthy. The mover himself said the blankets were dirty. The office denied this. I am left with 2-year old upholstered furniture that needs completely steam-cleaning. They also basically took my possessions hostage after I had paid an not inconsiderable fee for my move (they were not the cheapest by far and were upset by my "tone" when they would not deliver, so I would have had to pay to stay i a hotel. They did shuffle things around, but boy, what an awful experience.

15. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second time using this company

Second time using this company. Initially they moved the content of a 4 bed house from UK to Spain and recently I asked them to move some bulky target furniture I bought in the uk to my home in Spain. Both times, the contact was perfect, great price and nothing damaged. Very very helpful people who are always keen to find solutions to any problem and come across as genuinely nice. I wouldn’t hesitate to recommend and will no doubt use again in the future.

15. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic, professional, a joyful experience throughout. Nothing is too much trouble and the whole team work for you the customer. Highly recommended.

17. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fabulous service everyone in…

Absolutely fabulous service everyone in the supply chain went above and beyond what we were expecting. Slight hiccup at customs but Ambrose did everything they could to keep us updated. All items arrived Un damaged even a total Spanish power outage didn’t detract from their service. Will definitely use again later in the year when the remainder of our furniture comes out to Spain
No hesitation to recommend Ambrose

17. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were recommended to use Ambrose…

We were recommended to use Ambrose Logistics by our friends in Spain, and confirm that they carried out an amazing service. Service and communication with them was excellent and would definitely use them again. We would highly recommend this company.

1. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trustwothy and efficient

I went searching for a trustworthy company to handle moving my furniture from the UK to Spain and Ambrose Logistics shouted out to me as being reliable, trustworthy and competitively priced.
I had a few telephone converations with the staff, who were always extremely helpful navigating me through the minefield of foreign paperwork and guiding me through the complexities of overseas dealings. The furniture arrived promptly, in fabulous condition. I have no hesitation in recommending Ambrose Logistics for your property move and also specifically for overseas transportation.

12. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fabulous company

From start to finish, Ambrose logistics were absolutely fabulous. They making moving abroad so much less stressful. They help with the forms you have to fill in and really guide you all the way.
Every email with questions is answered swiftly and nothing is too much for them.
We had problems with our house not being ready and even that was solved by putting our items in storage until we could receive them.
I would highly recommend this company.

24. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shipping Items To Spain

I had some household items that needed shipping to Spain quickly, I contacted Ambrose Logistics who talked me through the process and completed all documentation, items where shipped within a couple of days, Great service great team I would highly recommend them.

16. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company, very professional. Since I have been living in spain I have used them regularly and we can't fault them from Hayley in the office and the paperwork to Joe the driver. They have bought over for me many breakable items and not one thing broken. They fully deserve five stars.

23. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great family run company

After careful consideration I chose to use Ambrose Logistics for my move from Leicester to Almeria.
Very efficient, communication was brilliant in the office, helped with all my paperwork and a big shout out to Joe, who delivered my goods with great care.
Recommended.

31. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Breakages and abusive telephone calls

Uk to Spain May 2025 . Booking the move was very easy and I was helped by office staff with how to fill paperwork for customs .the moving staff were efficient and friendly . I did a walk through at the start so they could see where all items were but in-fact they forgot the larder so had to return another day to collect that stuff . The biggest problem came with the people who delivered into my storage room ( I presumed this was a driver and man from Ambrose as was not told any different) but in-fact it was a local agent called Jules McCabe) My items were literally thrown in! When I advised Ambrose that I would have to pay other people to come and take everything out and then repack I had a abusive call from Jules (I had sent photo evidence of the ‘packing’) I was told he would come to look at it but as a lone female I did not feel safe being with such an abusive person. I had to pay €100 for 2 other men to empty the storage and we found numerous cardboard and plastic boxes broken, my seed propagator broken. So I had to replace all the boxes and payment to the two men myself (so far have been unable to replace the seed propagated here in Spain. When I informed Ambrose they just didn’t seem to care that I had to pay now €155 extra because of their agents. My contract was with Ambrose, I had no idea they used local agents. In a previous move to Spain over 10 years ago into storage once again, I had no breakages at all and it was a pleasure but Ambrose have turned out to be a bad choice and in all honesty I cannot recommend them. I have photographic evidence of the damage .

9. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience using Ambrose Logistics

I have used Ambrose Logistics twice now to ship items to Spain and I have a third delivery from the UK to Spain booked for November. I found the whole experience using this company from booking to the actual delivery, excellent. The office staff were knowledgeable, courteous and efficient and their driver was friendly and helpful. Also their prices were competitive. I have no hesitation in recommending them.

5. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb Ambrose Logistic removals experience

We used Ambrose Logistics to help us move from the UK to Spain. The whole experience in using them was simply excellent.
This included their strong and rapid response communications, superb packing of our furniture/ornaments/equipment etc including all of our fragile items and finally the quick shipment and safe arrival of all our goods.
This has been our 14th home move and Ambrose has been the best removal company we have experienced and we highly recommend them.

18. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Complaints Procedure

My Dad used this company to move from Spain back to the UK. He found the office staff very helpful and reassuring. The collection went well with the help of neighbours.
His dining table was delivered broken as was his bed. His curtain poles were missing, found in Spain and delivered broken at a later date. They are in the bin.
As dad has started to unpack he has found more and more missing, glasses, cutlery, crockery, ornaments and picture frames broken, the list goes on. Both of us have had communication with the the office and initially told it was after 3 months and too late to claim. We pointed out that this was incorrect and then told the stuff was delivered to an unsecured site. They knew that because the driver took a video. That's when I messaged to explain the onsite security, businesses on site, dogs on site and gates which are locked at night. I also let them know that I knew about the video that the driver took and the 'rude' message he sent with the video. I had found that extremely disrespectful.
The company have refused point blank to compensate my Dad. As a family we have decided to not bother with court action but do want to make people aware of the way complaints are dealt with by this company. I would not recommend Ambrose Logistics and would advise people to think carefully before letting them carry your precious belongings.
Update following reply.
Thank you to ambrose for finally admitting its a true review, I had to send invoices to trustpilot as they tried to deny it.
My Dad has Been telling Ambrose things were not right since delivery, reviews were only left when we had exhausted all other options. I have only one account and have only left one review. Family and friends who have seen my Dad's distress have also left reviews. Ambrose have failed us and I hope this review makes others think carefully before using this company. My Dad was given £100 for the damage to his table after being told to put 2nd hand value on it. He didn't know any better. He will never replace that table for the same quality with £100. The bed was destroyed as were curtain poles that arrived after being left in Spain. Finally the delivery site is completely secure with security and dogs on site as well as locked iron gates at night. There are also security cameras. Ambrose have been Informed of this but keep repeating the same silly things. Beware of using Ambrose.

18. Dezember 2022
Ambroselogistics-Logo

Antwort von Ambroselogistics

Hi Suzie,
Thank you for your feedback. Reporting positive and negative experiences are important to us to help us improve our services.
I am sorry you were not happy with the service your Father received. We were continuing the correspondence with yourself, but as you stopped replying and told us not to contact you, there wasn't much more we could do.
As previously discussed, unfortunately the table did sustain some damage and your Father was fully re-reimbursed for this. The curtains were wrapped in bin bags by him and were mistakenly identified as packaging materials, so got returned to our depot in the UK. These were later delivered and your Father confirmed all was perfect.
Video or photo evidence is required by us as a company and our insurers if we are delivering goods to an address which is not secure. As your property was still under construction and down to the brickwork, with tradesmen in and out, we had to document this. Please accept our apologies if the delivery drivers reaction to this caused offence.
Goods were all accounted for on delivery.
We were then informed almost 3 months later that a third party had moved the goods from the construction site to deliver to a different location. Missing boxes were then reported.
We did try our very best with our insurers to look for a solution for your father. However, as you can understand, the fact the goods were delivered almost 3 months prior to the report, were not in a secure location and were handled by a third party prior to informing of us of missing items. This did not satisfy insurers this was a valid claim.
Given the circumstances, we did have to agree with them.
Once again, I am sorry you felt the experience your father had with Ambrose Logistics was not a positive one. We hope you manage to locate the missing boxes and would appreciate you contacting us or amending the feedback on our page with the multiple accounts you used should you find them.

Thank you for your updated reply. We're sorry that you feel like you have been failed by our company, this was never our intention and we take loss or damage very seriously. Almost all of our household moves are valued as second hand goods. Unfortunately as items get older, they tend to lose some value. Shipments for new items are often considered as commercial. Should customs have had rejected Peter's TOR application while showing new values on his used goods, he would have been subject to pay VAT based on the value on his goods being brand new.

Peter mentioned via email after delivery that some boxes that had been delivered had lost shape, which can happen to boxes with less structural support while in transit. he also mentioned that he had marks on the back of the headboard on his bed and that he was missing his curtains poles. We apologised and said we would pay for the second hand value on the table (£100), and we would put measures in place to redeliver the curtain poles. I can only suggest that the poles may have sustained damage due to only being protected by two black recycling bags before collection.

No further damage or loss was then reported to us until almost 3 months later, which as per our terms and conditions, we would need to be notified within 7 days of delivery of any damage or loss of boxes. You can find this written in section 12.3 on the terms and conditions we sent with our booking form in January 2022. It is not uncommon for other companies to deny compensation if the claim has been made outside their specified dates.

I am sorry you felt the experience your father had with Ambrose Logistics was not a positive one. Peter was a lovely customer and it was a pleasure dealing with him over the past year.

Best regards.
Ambrose Logistics

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