PDF Guru Reviews 

98,377
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 35,958 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the digital platform for being fast, simple, and exceptionally efficient when merging or compressing various documents. Many people note that the software helps them handle files quickly, offering a smooth and very helpful daily user experience. However, some people mentioned unexpected subscription charges appearing after making a small initial payment for a single document. Some reviewers were not happy with recurring monthly fees that started automatically without providing clear warnings or notifications beforehand. Consumers also reported difficulties when trying to cancel their memberships or receiving conflicting information from the support team.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy it is to navigate, merge... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Product

Clients share ambiguous opinions on product as reviewers praise the helpful PDF tools, quick image... See more

Payment

People report negative experiences with payment, expressing deep frustration over unexpected recurring... See more

Subscription

Customers expressed deep frustration and dissatisfaction regarding unexpected subscription charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was great and easy to use. Would have been 5 star if they confirmed that there was going to be payment needed when signing the Finnish not after

Company replied


Company details

  1. Software Company

Written by the company

Edit and Convert files to and from PDF format using PDF Guru services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

98K reviews

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4.3

All reviews

(98,377)

63,951 reviews in the last 12 months

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Rated 4 out of 5 stars

very good very easy to use

very good very easy to use

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for sharing your positive experience with PDF Guru! It's great to hear that you found it very good and easy to use.

We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

Paid for 1 PDF and automatically got…

Paid for 1 PDF and automatically got subscribed for their monthly subscription of $49.99. Found out a couple of days after my credit card got this payment, reached out and of course not possible to get the money back. Will never recommend a company that needs these kind of tricks to earn money.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services.

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your positive experience with PDF Guru. It's wonderful to know that you found our services excellent.

We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very

Very; fast and clear,

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words. We're so glad to hear that you found the experience fast and clear.

We appreciate your support!

Rated 1 out of 5 stars

Using a god-forsaken bot to fck you...

Using a god-forsaken bot to automatically respond to any emails. I was originally writing about a subscription fee of which i was not made aware. Firstly I agreed to pay a one time fee, later unfortunately without my knowledge I was made a member and later charged for full membership abusing my card details, which I gave them for said one time transaction, to do so. When I tried to solve this through support email I was only responded to by a bot which could not simply grasp the reality of PDF guru's own actions. Hopefully I can solve this with my bank.

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Daniel,

Thank you for sharing your concerns regarding your experience with PDF Guru. We understand the importance of addressing such matters carefully and take your feedback seriously.

We've assigned a dedicated case number for your request: TP-100830. Please contact us directly at social@pdfguru.com, including your case number in the subject line, so our team can review and address your concern promptly.

Rated 1 out of 5 stars

Steal much more money than agreed

Steal much more money than agreed, it was supposed to be 1 euro but i got charged 30 euro

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Sandra,

We’re sorry to hear your experience with PDF Guru didn’t meet your expectations. We understand your concern about the charge differing from what you anticipated.

Please reach out to us at social@pdfguru.com so we can review your case and assist you further.

Sincerely,
The PDF Guru Team

Rated 5 out of 5 stars

Thank you for helping out

Thank you for helping out. It is very reliable

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your experience. We're so pleased to hear that you found PDF Guru reliable and helpful.

We appreciate your support!

Rated 5 out of 5 stars

It did the job as promised

It did the job as promised. Fast too. The one-week pricing is perfect for the as-needed work I need to do.

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your experience with PDF Guru. We're so glad to hear it met your expectations and delivered results quickly for your needs.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

great experience nice and good

great experience nice and good

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your positive experience with PDF Guru. It’s wonderful to know you had such a great time using our service.

We truly appreciate your support!

Rated 5 out of 5 stars

tools

because of tools editing make it good

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind review! We're so glad to hear that you found the editing experience to be a good one.

We appreciate your support!

Rated 5 out of 5 stars

Excellent PDF Converter

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your positive experience with PDF Guru. It's great to know that you found it excellent and that it met your needs.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

AWESOME AND GREAT

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your enthusiastic review! It's wonderful to hear that you had such a great experience with PDF Guru.

We truly appreciate your support!

Rated 5 out of 5 stars

Cntr

The best experience ever

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for sharing your kind words. It's fantastic to hear that you had the best experience ever with PDF Guru.

We truly appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

GOOD

Good communication and swift in answering

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and positive review. We're so glad to hear that you appreciated the communication and found our responses swift.

We look forward to serving you again!

Rated 5 out of 5 stars

Yyyyyyyuuuuuuj

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your 5-star review! We're delighted to see your enthusiasm and appreciate your support.

We look forward to continuing to serve you!

Rated 5 out of 5 stars

easy to use

easy to use! fast and efficient

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words and for sharing your experience. It's great to hear that you found PDF Guru easy to use and efficient.

We appreciate your support!

Rated 5 out of 5 stars

EASY

ALL FREE. SUCH A GOOD TOOL FOR ME TO EDIT ANYTHING

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for your kind words! We're so pleased to hear that you found PDF Guru helpful and easy to use for your needs.

We truly appreciate your support!

Rated 5 out of 5 stars

Jun-Aug

Good Nice Happy

22 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

Thank you for sharing your kind words! We're so pleased to hear that you had a positive experience with PDF Guru.

We look forward to serving you again in the future!

Rated 1 out of 5 stars

WHY THERE IS UNAUTHORIZED TRANSACTION

WHY THERE IS UNAUTHORIZED TRANSACTION

15 September 2026
PDF Guru logo

Reply from PDF Guru

Dear Valued Customer,

We understand this situation was frustrating for you. Unauthorized transactions can be concerning, and we take such matters seriously. We’d like to assist you in resolving this issue as quickly as possible.

Please reach out to us at social@pdfguru.com so we can investigate this further for you.

Best regards,
The PDF Guru Team

Rated 5 out of 5 stars
PDF Guru logo

Reply from PDF Guru

Dear Khaja,

Thank you for your kind words! It's wonderful to hear that you found PDF Guru to be both great and simple to use.

We truly appreciate your feedback and support.

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