I've been using Icecream Screen Recorder Pro for several years, and it's the easiest and best quality screen recording tool I've ever used! The interface is intuitive, and is great for creating walk-t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finally after months of emails, an Icecream Apps service agent actually actually read my email and after asking for some clarification. So I explained the issue and he understood what was going on and... See more
Company replied
I've been using PDF Editor for many years now. I like it. It's easy to use, does what I want it for, performs well, and works reliably. I've contacted Support a couple of times over the years, about... See more
Company replied
I use a number of Icecream apps for PDF, screen recording, and video editing. They handle all my tasks easily, without the cluttered interface that's so common. Screen Recorder is helpful during meet... See more
Company replied
Company details
Written by the company
Icecream Apps is a customer-focused software company building high-quality, easy-to-use multimedia, entertainment, and business products. With 14 apps and services (including PDF, video, screen recording, and photo editing solutions), the company delivers polished experiences with intuitive, user-friendly interfaces. Icecream Apps stands out for responsive support, frequent updates based on customer feedback, and truly functional free versions - not just limited time trials. Trusted by 150M users worldwide, Icecream Apps operates from Limassol, Cyprus. Its software products support 49 languages and have helped process more than 1B+ files globally.
Contact info
4.6
Excellent
896 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a fun cool app
I do like to use this application to create fun cool videos
I've been using this app for many years now but I can't ascertain how many years though 🤔nevertheless I love the app
14 September 2026
Unprompted review
Reply from Icecream Apps
Hello there,
It’s great to hear that you’ve been using the app for many years and still enjoy creating fun, cool videos with it. Long-term use means a lot to us, especially when the software continues to be part of someone’s creative projects.
We try to keep Icecream apps easy to work with, so users can focus on making what they want rather than dealing with unnecessary complexity.
Thanks for staying with us for so long and for sharing such positive feedback.
Best regards,
Icecream Apps Team
I am new to Icecream App but I want to…
I am new to Icecream App but I want to say the Apps I have been using is easy to use and does a great job of what I need to have done. But not only have I just use one of their many Apps, but I have other and there are just as great in operation and doing a great job of any task that I am trying to do.
30 August 2026
Unprompted review
Reply from Icecream Apps
Dear Roger,
We’re glad your first experience with Icecream Apps has been so positive. It’s especially good to hear that more than one of our apps has worked well for you and helped with the different tasks you needed to complete.
We try to make each tool easy to understand from the start, while still practical enough for everyday work. Your feedback shows us that this approach is making a real difference.
Thank you for choosing Icecream Apps and for taking the time to share your experience.
Best regards,
Icecream Apps Team
I upgraded to the Pro version
I upgraded to the Pro version, it's awesome
27 August 2026
Unprompted review
Reply from Icecream Apps
Dear Claude,
We’re glad the Pro version made such a strong impression. Upgrading should feel like a clear step forward, with more useful options and a smoother experience, so it’s great to hear that it feels “awesome” for you.
Thanks for choosing Icecream Apps and for sharing your feedback.
Best regards,
Icecream Apps Team
I'M JUST TRYING IT BEFORE I DECIDE TO…
I'M JUST TRYING IT BEFORE I DECIDE TO BUY THE FULL VERSION. SO FAR, IT'S NOT BAD AT ALL.
20 August 2026
Unprompted review
Reply from Icecream Apps
Hello Elgato,
We appreciate you giving the app a try before deciding whether to buy the full version. That is a sensible way to see if it fits your workflow, and we’re glad your first impression has been positive so far.
Since you rated the experience 3 stars, we’d be grateful to know what could make the app more useful or convincing for you. Is there a feature, limitation, or part of the workflow that we could improve to earn a higher rating?
We hope the app continues to work well during your trial, and our support team will be happy to help if you have any questions before upgrading.
Best regards,
Icecream Apps Team
Its an amazing software with straight…
Its an amazing software with straight forward user interface
17 August 2026
Unprompted review
Reply from Icecream Apps
Hello there,
We’re glad the software made such a positive impression and that the interface feels straightforward to use. A clear, uncomplicated workflow is one of the things we focus on most, so users can get their tasks done without having to spend time figuring out the app.
We’d also be grateful to know what we could improve to make your experience even better and turn it into a five-star one. Feedback like that helps us understand where the app can be refined further.
Thanks for sharing your thoughts and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
I love ice cream recorder
I love ice cream recorder. For video editing for ice cream there should be editing between the video and noise cancellation, but ice cream screen recorder rocks!
15 August 2026
Unprompted review
Reply from Icecream Apps
Dear Sofia,
We’re very happy to hear that Icecream Screen Recorder has made such a strong impression on you. It’s great to know the recorder works well for your needs and feels like a tool you enjoy using.
We also appreciate your suggestions about video editing and noise cancellation. Features that help users clean up recordings and make videos easier to polish are definitely valuable, and we’ll pass your comments along to our product team for consideration.
Thanks for the kind words - “Screen Recorder rocks” is feedback we’ll gladly take.
Best regards,
Icecream Apps Team
Best personalized support.
I have had the best personalized support from these people. And without waxing too lyrical, the ebook reader is excellent.
6 August 2026
Unprompted review
Reply from Icecream Apps
Dear Hamish,
We’re very glad to hear that our support felt genuinely personal to you. That matters to us just as much as the software itself - when someone reaches out, we want them to feel that their specific situation is understood and handled properly.
And we appreciate your words about Icecream Ebook Reader. We’ll gladly take “excellent” without any extra lyrical waxing needed.
Thanks for choosing Icecream Apps and for sharing your experience with us.
Best regards,
Icecream Apps Team
phantastic service
I bought a new laptop and sent an email to the team how to install the program from my old laptop to my new laptop. They reacted immediately and the issue was solved within minutes. Perfect service.
31 July 2026
Unprompted review
Reply from Icecream Apps
Good day,
Moving software from an old laptop to a new one should not become a complicated process, so we’re glad our team could respond right away and help you get everything installed within minutes.
We appreciate you taking the time to mention the service experience. Fast, clear support is something we take seriously, especially when customers are changing devices and want to continue using their software without delays.
Thank you for choosing Icecream Apps and for sharing your feedback.
Best regards,
Icecream Apps Team
I have been using PDF Candy for many…
I have been using PDF Candy for many years because it has very practical applications that make it enjoyable for me to work with on a daily basis.
28 July 2026
Unprompted review
Reply from Icecream Apps
Hi Fredy,
Using PDF Candy for many years says a lot, and we’re glad it has become part of your daily workflow. Practical tools are most valuable when they make routine document tasks feel lighter, not more complicated.
We appreciate your long-term trust in PDF Candy. If there is anything that would make the experience even better for you, we’d be glad to hear it.
Best regards,
Icecream Apps Team
I appreciate the maker of this…
I appreciate the maker of this software, one of the best I found, Its easy convenient and very useful thanks
26 July 2026
Unprompted review
Reply from Icecream Apps
Dear Rajesh,
We’re very glad to hear that the software has become one of the best options you’ve found. Easy, convenient, and useful is exactly the kind of experience we want Icecream apps to provide.
Thank you for appreciating the work behind the product. Feedback like yours means a lot to the team that designs, builds, and supports our software.
Best regards,
Icecream Apps Team
Very usefufl and easy to use
19 July 2026
Unprompted review
Reply from Icecream Apps
Hello Stephen,
We’re glad the app has been useful for you and easy to use. That straightforward experience is exactly what we aim for - software that helps you get the task done without extra complexity.
Thanks for taking the time to share your feedback and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
Reply from Icecream Apps
Hello Radu,
We’re glad the tool has been useful to you over the past few years. Long-term use is one of the best signs that an app is doing its job reliably and without unnecessary complications.
Thanks for staying with Icecream Apps and for sharing your recommendation.
Best regards,
Icecream Apps Team
Use Icecream for the best results!
I use this program on 3 computers and for many years now and always with fantastic results. It's so easy to use, even a child could do it. Definitely worth a 5 stars score.
11 July 2026
Unprompted review
Reply from Icecream Apps
Good day, Patrick,
Using the program on three computers for many years is a strong sign of trust, and we’re very glad it has continued to give you fantastic results across all of them.
We especially appreciate your comment about how simple it is to use. Our goal is to keep Icecream apps clear and practical, so users can focus on the task itself instead of figuring out complicated settings.
Thank you for staying with us for so long and for sharing such positive feedback.
Best regards,
Icecream Apps Team
Reply from Icecream Apps
Hello Volodymyr,
We’re glad you like the application and appreciate your recommendation. Keeping Icecream apps useful, clear, and easy to work with is exactly what we aim for.
Thanks for sharing your feedback and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
Very happy with the customer support I…
Very happy with the customer support I have received.
3 July 2026
Unprompted review
Reply from Icecream Apps
Hello Gregore,
We’re glad to hear you’re happy with the support you received. Good customer service should make things clearer and easier, so it’s great to know our team was able to help in a way that made a positive impression.
Thanks for sharing your experience and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
Very good apps
Very good apps. I use 11 of them with lifetime licenses, and I'm pleased with every one of them. They offer good quality, a well-designed user interface, and excellent customer support.
I can highly recommend them.
Best wishes from Germany =) Tom
3 July 2026
Unprompted review
Reply from Icecream Apps
Dear Tom,
Using 11 Icecream apps with lifetime licenses is a level of trust we truly appreciate. We’re very glad to hear that each of them has been working well for you and that you value the quality, interface design, and support behind the products.
We try to keep our apps practical, reliable, and easy to navigate, so it means a lot to know that the full set has made such a positive impression.
Thank you for recommending Icecream Apps - and best wishes back to Germany from our team.
Best regards,
Icecream Apps Team
Easy to Use
Easy to use and flexible with plenty of options to save the results.
1 July 2026
Unprompted review
Reply from Icecream Apps
Hello Thomas,
We’re glad the app feels both easy to use and flexible for your workflow. Having plenty of ways to save the results is important, because different projects often need different output options.
Thanks for sharing your feedback and for choosing Icecream Apps. We’re happy the software is working well for you.
Best regards,
Icecream Apps Team
Top class programme and easy to use.
Top class programme and easy to use.
On top great customer service making sure there's no problem transferring the programme from an old to a new PC
I can only give +++++
1 July 2026
Unprompted review
Reply from Icecream Apps
Dear Ole,
We’re very pleased to know the program feels top class and easy to use for you. That combination is exactly what we try to build into our apps: strong results without making the workflow complicated.
It’s also good to hear that transferring the program from your old PC to a new one was handled smoothly. Changing devices can easily become inconvenient, so our support team works to make license transfers as clear and trouble-free as possible.
Thank you for the “+++++” - we truly appreciate your trust and kind words.
Best regards,
Icecream Apps Team
Always provides what I need for images
Always provides what I need for screenshots and videos
29 June 2026
Unprompted review
Reply from Icecream Apps
Good day,
We’re glad Icecream Screen Recorder consistently gives you what you need for both screenshots and videos. Having one straightforward tool for quick captures and recordings is exactly the kind of practical experience we aim to provide.
Thanks for sharing your feedback and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
Excellent screenshot videos and photos
Excellent screenshot videos and photos. Easy to use. And free editor converter to audio included
29 June 2026
Unprompted review
Reply from Icecream Apps
Hello Antoine,
We’re glad Icecream Screen Recorder gives you good results for both video recordings and screenshots, while still staying easy to use. That balance is important to us - clear capture tools without unnecessary complexity.
It’s also great to hear you appreciate the extra tools included, such as editing and converting options. Having more of the workflow available in one place can make everyday recording tasks much more convenient.
Thanks for sharing your experience and for choosing Icecream Apps.
Best regards,
Icecream Apps Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.