Best CRM Software in Africa - Page 8
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Compare the Top CRM Software in Africa as of November 2025 - Page 8
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1
Commence
Commence
Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.Starting Price: $29.00/month/user -
2
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files. Communication Use templates (mail & documents) for optimal communication, segment relationships (contacts types & tags) and build your own personalized CRM database. Collaboration Save time and increase productivity within your organization by sharing information and collaborating as a team. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.Starting Price: $27.50/month/user -
3
WP ERP
weDevs
ULTIMATE COMPANY/ BUSINESS MANAGEMENT SOLUTION FOR WORDPRESS. Get a unique interactive experience of managing your business independently with the most reliable information Storage & system of record on WordPress. WP ERP is the first full-fledged ERP (Enterprise Resource Planning) system through which you can simultaneously manage your WordPress site and business from a single platform. The plugin provides powerful CRM, HR Manager, Accounting & Project Management capabilities that lets you take care of your career and venture from the backend of your site with full freedom! The plugin is so beginner-friendly that all you need is a one-click activation to get started! CORE MODULES WP ERP Comes with three powerful pre-built core modules – WordPress HR Management WordPress CRM System WordPress Accounting System OTHER MODULES Project Management via WP Project Manager To know more about WPERP and it's powerful features go to the link: https://wperp.comStarting Price: Free -
4
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
5
Dubsado
Dubsado
Our suite of tools and features lets you outsource the repetitive work to Dubsado—so you can get back the time and energy for the work you were hired to do. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. From capturing leads on your website, to automatically following up with a questionnaire based on the client's input, or sending them a proposal that will make them eager to select those big-ticket packages, we've got you covered. Book a 1:1 demo with us! And try us out for free (with no time limit!)Starting Price: $35 per month or $350 per year. Try us out for free with no time limit -
6
Zendesk Explore
Zendesk
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore integrates data from every channel, so you can measure how customers interact with your brand without losing the thread. Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.Starting Price: $9 per agent per month -
7
Garage360
Garage360
Garage360 is a cloud-based auto repair shop management software designed to modernize and streamline operations for independent auto repair shops, garages, and service centers. The platform helps shop owners and technicians manage every aspect of their business from one intuitive dashboard—covering appointments, service tickets, invoicing, inventory, customer communication, and advanced reporting. Built with scalability and ease of use in mind, Garage360 empowers small and mid-sized automotive repair shops to operate with the same efficiency and professionalism as large dealership networks. Its modular design allows workshops to adopt the features they need—such as digital vehicle inspections, canned jobs, labor tracking, and integrated payments—while keeping the system lightweight and fast. Garage360 integrates seamlessly with leading automotive data providers, diagnostic tools, and parts suppliers, ensuring that technicians have OEM-level repair procedures, accurate labor timesStarting Price: $79/month -
8
1stContact.ai
1stContact.ai
1stContact.ai™ is the an Ai -First CRM platform, designed to help entrepreneurs and small businesses connect with customers smarter, faster, and more effectively. Unlike traditional CRMs that bolt on AI as an afterthought, we built our entire platform with artificial intelligence at its core. **All-in-One Solution:** Our unified platform eliminates the need to juggle multiple tools. Capture leads through landing pages, forms, and calendars. Nurture relationships with automated email, SMS, voicemail, and social messaging. Close deals with integrated scheduling, payments, and analytics—all in one seamless system. **Key Features:** - AI-powered lead scoring and intelligent automation - Complete sales pipeline and contact management - Email & SMS marketing campaigns - Appointment scheduling with calendar sync • Reputation management and review automation • Integrated payment processing • Mobile app access • 500+ industry templates and add-ons • 700+ integrationsStarting Price: $67/month -
9
Procore
Procore Technologies
Procore is a leading provider of cloud-based construction management software, designed to connect project stakeholders, including owners, general contractors, specialty contractors, and public agencies. The platform facilitates collaboration across various construction sectors such as commercial, residential, industrial, and infrastructure projects. Procore's comprehensive suite of tools covers project management, quality and safety, design coordination, BIM, field productivity tracking, project financials, invoice management, and accounting integrations, all aimed at enhancing efficiency and accountability throughout the construction lifecycle. With a commitment to advancing the construction industry, Procore serves over 16,000 customers and more than 2 million users across 150+ countries. -
10
ERPLY
Erply
Erply’s powerful, easy-to-use, cloud-based POS works on your preferred devices. Available online and offline, and has the flexibility you need to run a successful business. Erply’s POS helps your company save money, efficiently execute transactions, and make more informed business decisions. We have a very intuitive POS interface that’s accessible on desktops, laptops, iPads, Android devices, mobile phones, Windows and iOS operating systems – and of course, through point of sale devices. Our solution brings the power and functionality of a traditional POS system to a handheld device, giving your business a professional feel without the professional cost. All POS transaction data entered into the app will automatically be synchronized in real time with your Erply account, leaving all of your books and reports completely accurate 100% of the time.Starting Price: $39.00/month -
11
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
12
Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
13
Redtail CRM
Redtail Technology
Whether you are looking to strengthen your client relationships, improve your team’s collaboration efforts and overall efficiency, increase your revenues and profitability, decrease client attrition, or engage in any number of other business-building activities, Redtail CRM offers tools to assist in your efforts. You’ll also be happy to know that Redtail integrates widely and deeply with other popular tools in the financial services industry, which helps to eliminate redundant data entry and create consistency across the platforms you use in your daily operations. Additionally, Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15 database users for one low monthly subscription cost. We also understand that CRM adoption can be a challenge for some offices.Starting Price: $99 per month -
14
Chatfuel
Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.Starting Price: $15.00/month -
15
Kizen
Kizen
Faster, Smarter Growth. Kizen helps companies grow faster and work smarter by leveraging cutting-edge technologies like intelligent automation, digital assistants, big data, and AI. Our next-gen software platform with Zoe, the world’s smartest digital business assistant, supercharges productivity and accelerates profitable growth for marketing, sales and experience teams across the globe, enabling seamless personalization at scale. -
16
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
17
Xapsys CRM
Xapsys
The growing CRM for Sage and Xero. Empower your sales team in minutes, nurture your customer relationship and grow your business, the easy way. Contact management. In minutes, all your contacts are imported from Sage and synchronized both ways with Xapsys CRM. Instantly find your contacts thanks to a powerful search engine, or simply filter them by company type, account manager or city. Create new companies with different currencies, tax rate, price band and assign them to the account manager of your choice. Save time with the “find on maps” widget which will populate all known fields from a company´s name. Sales pipeline. Easily manage and track your sales opportunities to prioritize your work effort. With a few clicks, move your prospects from one stage to the next as you progress the deal. Opportunity statuses can be customized to reflect the steps of your sales process, together with the certainty percentage you typically experience for each stage of your sales funnel.Starting Price: 20 GBP / user / month -
18
White Label Loyalty
White Label Loyalty
Launch or upgrade your digital loyalty program with our event-based white label loyalty solution. Configure the rules of your loyalty program in our reactor engine to instantly react to any kind of customer behaviour with any kind of result. With our out-of-the-box white label loyalty mobile app or microsite, your customers receive their rewards direct to their phones. Already have an app or website? Our SDK solution allows you to integrate loyalty into your existing system. Customers can redeem promo codes for rewards right in the app. Reach your customers directly with push notifications right to their device. Create multi-step achievements and challenges to increase engagement. Add content such as a menu, table booking or mobile ordering to the app. Our loyalty app is completely customized to your brand. Whether you need an end-to-end loyalty solution or just a powerful loyalty engine, we have a solution for you thanks to our modular API-first technology. Get in touch today!Starting Price: $2799 per feature per month -
19
Key Survey
Key Survey
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on. -
20
Zurmo
EspoCRM
Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.Starting Price: $8 per month -
21
EezyCRM
V7Lancers
Maintaining tasks, leads, and deals should be trouble free to keep up healthy relationships with the customers. V7lancers make it possible by proffering a supreme product EEZYCRM (Sales CRM) to cut off your pain points over the business. In precise, automate your work with the real time insights and pitch up your lead generation through the multi channel customer support. Track of leads majorly helps to close the sales and upshot the business, therefore considering the importance we have included Lead management option to follow up the process. -
22
Boolment CRM Software
Boolment Software Development
Customer Relationship Management is a data analysis-driven avenue focusing on managing and improving a Company or a Firm’s interaction with existing as well as prospective clients/customers and ultimately boosting sales graph. CRM Software is a necessity for companies because it accouters them with the ordered or well-maintained knowledge of history and current status of their client’s purchasing behavior and interests in order to predict smartly analyzed future plans for them to increase business prospects. CRM plays a handy role in the energy sector and we help companies by enabling them to grow revenue with centralized contacts and leads, cloud database, fiscal monitoring with our advanced. -
23
Cloze
Cloze
The no-work way to see everything about your contacts in one place. Email, phone calls, meetings, notes, follow-ups and social. Cloze automatically keeps track of your email, phone calls, meetings, documents, Evernote, LinkedIn, Facebook and Twitter. And everything from dozens of other services. And it's all organized for you — by contact, company, meeting, etc. — without any busy work. We’ll even grab email signatures so your contacts are always up-to-date. -
24
iTours
IT Web Services
iTours is a complete ERP software solution specially designed for tour and travel business to simplify their travel related tasks. Travel companies can manage and boost their travel business with the help of iTours top features like Advanced CRM, Auto Accounting, B2B, MIS Reports, Promotion, HR management and so on. iTours comes with an advanced features, that travel agencies can manage their travel business with in easy and efficient manner. iTours travel ERP software automates many back office activities related to travel business with its efficient and user friendly features. With iTours CRM feature travel companies can manage inquiries, follow ups, quotations, alerts- reminders etc. B2B feature of iTours help managing suppliers easily. Accounting feature facilitates easy management of payments, receipts, invoices, sales, purchase, cheque related information, tax, quotations and many more. -
25
OpenText CCE
OpenText
Customer Communications Enterprise provides the agility and ease of use that allows business users throughout your entire enterprise to bridge departments and data sources, to speak to your customers with one voice, throughout their entire lifecycle. All businesses, whether Business-to-Consumer or Business-to-Business, generate hundreds or hundreds of thousands of critical business documents every day. But you’ve outgrown your homegrown output system. Your needs, and your customer’s demands have moved beyond paper. You are experiencing a Digital Transformation, and you know you need to adapt, or die. OpenText™ Communications Center Enterprise is here to help you transform and do better business. Better leveraging of existing IT and Enterprise Resource Planning resources. Improved effectiveness of communications across the enterprise. Significantly increased efficiency and throughput. -
26
DialerX
VISVAM
Our Tele-Calling CRM is built with the latest technology and features a user-friendly interface that makes it easy to navigate and use. With our software, DialerX businesses can easily manage their customer contacts, track sales leads, and analyze customer data to make more informed business decisions. Our software also includes advanced reporting tools that provide valuable insights into customer behavior and help businesses identify areas for improvement. -
27
JestyCRM
JestyCRM
JestyCRM is an AI-powered CRM platform that combines human-like voice agents with intelligent lead management. Its conversational AI voice assistant can handle inbound and outbound calls, interact naturally with prospects, and qualify leads in real time. The system captures leads from multiple channels—including Meta, Google, Shopify, and WordPress—and ensures follow-ups within seconds. Built-in features like adaptive call routing, AI summaries, automated bookings, and task scheduling streamline sales and support workflows. Supporting over 100 languages, the AI agent provides empathetic, contextual responses while transferring to human agents only when necessary. Trusted by over 100,000 users, JestyCRM helps sales teams close deals faster, improve retention, and reduce workload with seamless automation.Starting Price: $15/month -
28
Breeze Church Management
Breeze Church Management
Our mission is to provide small and mid-size churches the simplest church management software available, at a great price. With Breeze, manage attendance, securely check in children and print name tags, group contacts, mass email and text message contacts, offer online and text giving, run extensive reporting, and much more. Best of all, there's no contract, no setup fees, and we'll even move in your existing data at no cost! Start a free 30-day demo and see why more than 9,000 churches choose Breeze.Starting Price: $67.00/month -
29
Scoro
Scoro
Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: – Get a complete overview of your sales funnel and upcoming work – Estimate scope, track progress and budget burn, and bill for work in one system – Plan ahead with live heatmaps and utilization forecasts – Log time with built-in timers and auto-populated timesheets – Understand margins with role or service-level insights – Automate time & material, fixed-fee, and retainer billing – Track project income based on pipeline and committed work – Save time with automation and data-driven suggestions – Monitor progress, profitability, and capacity in real time Scoro gives you end-to-end visibility across your business.Starting Price: $19.90/month/user -
30
Caspio
Caspio
Caspio is the world's leading NO-CODE platform for building online database applications without coding. The all-in-one platform provides everything you need to digitally transform business operations and workflows. It includes an integrated cloud database, a visual application builder, enterprise-grade security, regulatory compliance, and scalable global infrastructure. See why Caspio is trusted by over 15,000 companies worldwide. Try it for FREE. As a pioneer in the cloud industry since early 2000, Caspio's database platform is an application development solution for organizations of all sizes and is able to support HIPAA. All Caspio plans are competitively priced and allow unlimited users.Starting Price: $90/month (Annual term)