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Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

Provide a centralized administrator dashboard to visualize benefits data
Facilitate access to marketplaces of benefits vendors, such as insurance carriers
Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
Enable administrators to create total compensation statements to share with relevant stakeholders
Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features
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Best Benefits Administration Software At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
170 Listings in Benefits Administration Available
(10,880)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is an integrated platform that combines HR, payroll, and IT management into a single system, aiming to streamline business operations.
    • Users frequently mention the platform's user-friendly interface, seamless integration with other tools, and the time-saving benefits of having HR, payroll, and IT management in one place.
    • Reviewers experienced issues with the customer support model, citing slow response times and a lack of options for phone support, and some found the platform's wide range of features and pricing structure overwhelming, particularly for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6,299
    Intuitive
    4,776
    Simple
    3,878
    User Interface
    3,530
    Easy Access
    3,504
    Cons
    Missing Features
    1,146
    Not User-Friendly
    768
    Learning Curve
    754
    Navigation Difficulty
    728
    Limited Features
    687
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,223 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,705 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is an integrated platform that combines HR, payroll, and IT management into a single system, aiming to streamline business operations.
  • Users frequently mention the platform's user-friendly interface, seamless integration with other tools, and the time-saving benefits of having HR, payroll, and IT management in one place.
  • Reviewers experienced issues with the customer support model, citing slow response times and a lack of options for phone support, and some found the platform's wide range of features and pricing structure overwhelming, particularly for smaller businesses.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6,299
Intuitive
4,776
Simple
3,878
User Interface
3,530
Easy Access
3,504
Cons
Missing Features
1,146
Not User-Friendly
768
Learning Curve
754
Navigation Difficulty
728
Limited Features
687
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,223 Twitter followers
LinkedIn® Page
www.linkedin.com
5,705 employees on LinkedIn®
(5,792)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Accounting
    Market Segment
    • 85% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gusto is a payroll and HR management platform that offers features such as time tracking, paychecks, multi-state tax filings, and employee self-service portal.
    • Users frequently mention the user-friendly interface, the ease of navigation, the detailed yet non-overwhelming information available, and the convenience of the app.
    • Users experienced issues with the level of customization in the reporting section, complications with some payroll situations, and difficulties in inputting lunch breaks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,535
    User Interface
    1,185
    Payroll Ease
    1,140
    Easy Setup
    1,135
    Payroll Management
    1,078
    Cons
    Missing Features
    318
    Poor Customer Support
    285
    Limited Customization
    225
    Login Issues
    218
    Payroll Issues
    169
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    20,559 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,732 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Accounting
Market Segment
  • 85% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gusto is a payroll and HR management platform that offers features such as time tracking, paychecks, multi-state tax filings, and employee self-service portal.
  • Users frequently mention the user-friendly interface, the ease of navigation, the detailed yet non-overwhelming information available, and the convenience of the app.
  • Users experienced issues with the level of customization in the reporting section, complications with some payroll situations, and difficulties in inputting lunch breaks.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,535
User Interface
1,185
Payroll Ease
1,140
Easy Setup
1,135
Payroll Management
1,078
Cons
Missing Features
318
Poor Customer Support
285
Limited Customization
225
Login Issues
218
Payroll Issues
169
Gusto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
20,559 Twitter followers
LinkedIn® Page
www.linkedin.com
3,732 employees on LinkedIn®

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(1,111)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is a platform designed to help businesses manage administrative tasks such as payroll processing, tax filings, and employee benefits.
    • Reviewers like the user-friendly interface, the range of services offered, and the responsive customer support provided by Justworks.
    • Users reported issues with the platform's lack of customization options, occasional slow loading times, and high renewal rates for certain services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    477
    Customer Support
    318
    Helpful
    314
    User Interface
    229
    Intuitive
    227
    Cons
    Missing Features
    82
    Poor Customer Support
    67
    Limited Features
    59
    Limited Customization
    50
    Poor Benefits
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,520 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is a platform designed to help businesses manage administrative tasks such as payroll processing, tax filings, and employee benefits.
  • Reviewers like the user-friendly interface, the range of services offered, and the responsive customer support provided by Justworks.
  • Users reported issues with the platform's lack of customization options, occasional slow loading times, and high renewal rates for certain services.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
477
Customer Support
318
Helpful
314
User Interface
229
Intuitive
227
Cons
Missing Features
82
Poor Customer Support
67
Limited Features
59
Limited Customization
50
Poor Benefits
44
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,520 employees on LinkedIn®
Ownership
NASDAQ: JW
(4,267)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Benefits Administration software
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Remote is a platform designed to manage HR-related needs, including payroll, time off requests, expense reports, and documentation.
    • Reviewers appreciate the platform's user-friendly interface, efficient management of HR tasks, and the comprehensive support provided by the customer service team.
    • Users reported occasional issues with the platform's AI chatbot, slow response times from customer service, and a need for more detailed information in the knowledge center.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,843
    Customer Support
    1,309
    Helpful
    1,306
    User Interface
    849
    Intuitive
    815
    Cons
    Poor Customer Support
    373
    Delays
    341
    Slow Response
    197
    Missing Features
    186
    Payment Issues
    176
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Benefits Record Management
    Average: 8.6
    8.7
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Remote
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @remote
    34,404 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,989 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote de

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Remote is a platform designed to manage HR-related needs, including payroll, time off requests, expense reports, and documentation.
  • Reviewers appreciate the platform's user-friendly interface, efficient management of HR tasks, and the comprehensive support provided by the customer service team.
  • Users reported occasional issues with the platform's AI chatbot, slow response times from customer service, and a need for more detailed information in the knowledge center.
Remote Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,843
Customer Support
1,309
Helpful
1,306
User Interface
849
Intuitive
815
Cons
Poor Customer Support
373
Delays
341
Slow Response
197
Missing Features
186
Payment Issues
176
Remote features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.7
Benefits Record Management
Average: 8.6
8.7
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Remote
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@remote
34,404 Twitter followers
LinkedIn® Page
www.linkedin.com
10,989 employees on LinkedIn®
(3,823)4.2 out of 5
Optimized for quick response
View top Consulting Services for ADP Workforce Now
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a platform used for managing employee information, benefits, payroll, and other HR-related tasks.
    • Reviewers frequently mention the ease of use, the ability to access and manage employee information, and the comprehensive integration of HR, payroll, and workforce management functionalities.
    • Users experienced issues with the system freezing, difficulty in reaching customer service, and found the interface to be outdated and not always intuitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    267
    Helpful
    183
    Customer Support
    146
    Features
    138
    Payroll Management
    133
    Cons
    Poor Customer Support
    119
    Missing Features
    80
    Not User-Friendly
    77
    Poor Support Services
    66
    Limited Customization
    64
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80,684 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a platform used for managing employee information, benefits, payroll, and other HR-related tasks.
  • Reviewers frequently mention the ease of use, the ability to access and manage employee information, and the comprehensive integration of HR, payroll, and workforce management functionalities.
  • Users experienced issues with the system freezing, difficulty in reaching customer service, and found the interface to be outdated and not always intuitive.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
267
Helpful
183
Customer Support
146
Features
138
Payroll Management
133
Cons
Poor Customer Support
119
Missing Features
80
Not User-Friendly
77
Poor Support Services
66
Limited Customization
64
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,937 Twitter followers
LinkedIn® Page
www.linkedin.com
80,684 employees on LinkedIn®
(4,771)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paylocity knows that when it comes to daily tasks for HCM professionals like payroll, benefits, talent, and workforce management — being able to do it all in one place is ideal. One platform to submit

    Users
    • HR Manager
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a platform designed to streamline payroll, HR, and employee management tasks, while Airbase is a tool used for submitting expenses.
    • Reviewers like Paylocity's ease of use, robust features, and responsive customer support, and appreciate Airbase's smooth user interface and functionality.
    • Reviewers noted that Paylocity's customer service has declined over the years, and some users find the platform's navigation and customization challenging, while Airbase's user interface could be more visually appealing and easier to navigate.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    798
    Helpful
    342
    Customer Support
    336
    Intuitive
    327
    Simple
    277
    Cons
    Poor Customer Support
    219
    Missing Features
    161
    Learning Curve
    152
    Not Intuitive
    110
    Poor Support Services
    108
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    7.9
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,593 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,419 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paylocity knows that when it comes to daily tasks for HCM professionals like payroll, benefits, talent, and workforce management — being able to do it all in one place is ideal. One platform to submit

Users
  • HR Manager
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a platform designed to streamline payroll, HR, and employee management tasks, while Airbase is a tool used for submitting expenses.
  • Reviewers like Paylocity's ease of use, robust features, and responsive customer support, and appreciate Airbase's smooth user interface and functionality.
  • Reviewers noted that Paylocity's customer service has declined over the years, and some users find the platform's navigation and customization challenging, while Airbase's user interface could be more visually appealing and easier to navigate.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
798
Helpful
342
Customer Support
336
Intuitive
327
Simple
277
Cons
Poor Customer Support
219
Missing Features
161
Learning Curve
152
Not Intuitive
110
Poor Support Services
108
Paylocity features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
7.9
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,593 Twitter followers
LinkedIn® Page
www.linkedin.com
6,419 employees on LinkedIn®
(1,477)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Benefits Administration software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 75% Mid-Market
    • 16% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a payroll and HR management system that aims to streamline processes and improve efficiency for businesses.
    • Reviewers frequently mention the user-friendly interface, the wide range of features, and the responsive customer service as key benefits of using Paycom.
    • Reviewers mentioned issues with system navigation, high staff turnover, and occasional glitches as some of the drawbacks of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    322
    Customer Support
    235
    Helpful
    234
    Payroll Management
    204
    Simple
    146
    Cons
    Poor Customer Support
    100
    Learning Curve
    96
    Payroll Issues
    80
    Missing Features
    76
    Not Intuitive
    73
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    8.7
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 75% Mid-Market
  • 16% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a payroll and HR management system that aims to streamline processes and improve efficiency for businesses.
  • Reviewers frequently mention the user-friendly interface, the wide range of features, and the responsive customer service as key benefits of using Paycom.
  • Reviewers mentioned issues with system navigation, high staff turnover, and occasional glitches as some of the drawbacks of the platform.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
322
Customer Support
235
Helpful
234
Payroll Management
204
Simple
146
Cons
Poor Customer Support
100
Learning Curve
96
Payroll Issues
80
Missing Features
76
Not Intuitive
73
Paycom features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
8.7
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,697 Twitter followers
LinkedIn® Page
www.linkedin.com
7,127 employees on LinkedIn®
(312)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 71% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP is a service that provides HR support, payroll management, and benefits administration for businesses.
    • Users like the comprehensive HR support, streamlined management of HR tasks, and the affordable and flexible healthcare options offered through ADP, which help businesses save on overall healthcare costs.
    • Reviewers mentioned concerns about the timeliness of the HRBP, the complexity of the platform, and the high cost of the service, as well as difficulties in getting answers to questions and finding reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    65
    Ease of Use
    59
    HR Management
    52
    Payroll Management
    48
    Helpful
    46
    Cons
    Poor Customer Support
    32
    Expensive
    26
    Navigation Difficulty
    21
    Payroll Issues
    20
    High Fees
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80,684 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 71% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP is a service that provides HR support, payroll management, and benefits administration for businesses.
  • Users like the comprehensive HR support, streamlined management of HR tasks, and the affordable and flexible healthcare options offered through ADP, which help businesses save on overall healthcare costs.
  • Reviewers mentioned concerns about the timeliness of the HRBP, the complexity of the platform, and the high cost of the service, as well as difficulties in getting answers to questions and finding reports.
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
65
Ease of Use
59
HR Management
52
Payroll Management
48
Helpful
46
Cons
Poor Customer Support
32
Expensive
26
Navigation Difficulty
21
Payroll Issues
20
High Fees
18
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,937 Twitter followers
LinkedIn® Page
www.linkedin.com
80,684 employees on LinkedIn®
(699)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Submission Ease
    31
    Simple
    27
    Helpful
    19
    Intuitive
    19
    Cons
    Claim Issues
    11
    Reimbursement Issues
    7
    Limited Benefits
    5
    Claim Denial
    4
    Poor Support Services
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Enterprise
  • 21% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Submission Ease
31
Simple
27
Helpful
19
Intuitive
19
Cons
Claim Issues
11
Reimbursement Issues
7
Limited Benefits
5
Claim Denial
4
Poor Support Services
4
Forma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.5
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

    Users
    • HR Specialist
    • Director of Human Resources
    Industries
    • Non-Profit Organization Management
    • Manufacturing
    Market Segment
    • 65% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Comprehensive Services is a web tool designed to manage payrolls and HR documents with a modernized user interface.
    • Reviewers like the user-friendly nature of the tool, its ability to streamline HR tasks, the direct point of contact who understands their business needs, and the continual updates to features and processes in line with industry standards.
    • Users experienced issues with customer service response times, lack of communication when submitting tickets, difficulties in finding specific information, and occasional glitches in the system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Comprehensive Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    17
    Customer Support
    16
    Ease of Use
    15
    Payroll Management
    15
    Payroll
    12
    Cons
    Poor Customer Support
    8
    Missing Features
    6
    Technical Issues
    6
    Limited Customization
    5
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Comprehensive Services features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80,684 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Comprehensive Services provides administrative relief, services and support from a team of committed professionals, and all-in-one technology with the ADP Workforce Now platform for your HR, talen

Users
  • HR Specialist
  • Director of Human Resources
Industries
  • Non-Profit Organization Management
  • Manufacturing
Market Segment
  • 65% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Comprehensive Services is a web tool designed to manage payrolls and HR documents with a modernized user interface.
  • Reviewers like the user-friendly nature of the tool, its ability to streamline HR tasks, the direct point of contact who understands their business needs, and the continual updates to features and processes in line with industry standards.
  • Users experienced issues with customer service response times, lack of communication when submitting tickets, difficulties in finding specific information, and occasional glitches in the system.
ADP Comprehensive Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
17
Customer Support
16
Ease of Use
15
Payroll Management
15
Payroll
12
Cons
Poor Customer Support
8
Missing Features
6
Technical Issues
6
Limited Customization
5
Limited Features
4
ADP Comprehensive Services features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,937 Twitter followers
LinkedIn® Page
www.linkedin.com
80,684 employees on LinkedIn®
(818)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Benefits Administration software
View top Consulting Services for APS
Save to My Lists
Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

    Users
    • Controller
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • APS is a payroll and HR management platform that offers features such as employee profile management, evaluation creation, report generation, and document standardization.
    • Users frequently mention the intuitive user interface, the platform's stability and reliability, the clear and useful reporting and tracking features, and the excellent customer support services provided by APS.
    • Users mentioned some limitations in customization options, occasional slow response from customer support, issues with third-party tool integrations, and challenges with setup, data accuracy, and ongoing maintenance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • APS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    56
    Helpful
    53
    Ease of Use
    40
    Response Time
    28
    Payroll Management
    26
    Cons
    Limited Features
    22
    Limited Customization
    16
    Missing Features
    16
    Learning Curve
    14
    Navigation Difficulty
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.1
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    APS
    Company Website
    Year Founded
    1996
    HQ Location
    Shreveport, LA
    Twitter
    @APSPayroll
    1,110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    194 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips busi

Users
  • Controller
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • APS is a payroll and HR management platform that offers features such as employee profile management, evaluation creation, report generation, and document standardization.
  • Users frequently mention the intuitive user interface, the platform's stability and reliability, the clear and useful reporting and tracking features, and the excellent customer support services provided by APS.
  • Users mentioned some limitations in customization options, occasional slow response from customer support, issues with third-party tool integrations, and challenges with setup, data accuracy, and ongoing maintenance.
APS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
56
Helpful
53
Ease of Use
40
Response Time
28
Payroll Management
26
Cons
Limited Features
22
Limited Customization
16
Missing Features
16
Learning Curve
14
Navigation Difficulty
11
APS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.1
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,110 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 68% Mid-Market
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEX Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    7
    Intuitive
    7
    Simple
    6
    User Interface
    6
    Cons
    Claim Issues
    7
    Insufficient Information
    6
    Poor Customer Support
    6
    Poor Support Services
    5
    Login Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEX Benefits features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Benefits Record Management
    Average: 8.6
    7.9
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEX
    Company Website
    Year Founded
    1983
    HQ Location
    Portland, Maine
    Twitter
    @WEXIncNews
    1,896 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEX Benefits delivers simplified, worry-free administration and optimal ROI from their benefits investment so that employers can focus on their core competencies. WEX benefit administration solutions

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 68% Mid-Market
  • 18% Enterprise
WEX Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
7
Intuitive
7
Simple
6
User Interface
6
Cons
Claim Issues
7
Insufficient Information
6
Poor Customer Support
6
Poor Support Services
5
Login Issues
4
WEX Benefits features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Benefits Record Management
Average: 8.6
7.9
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Seller
WEX
Company Website
Year Founded
1983
HQ Location
Portland, Maine
Twitter
@WEXIncNews
1,896 Twitter followers
LinkedIn® Page
www.linkedin.com
5,131 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoCo is a modern, all-in-one HR solution with top-rated customer support that makes it easy to streamline your HR processes and data. From onboarding and benefits to performance management and payrol

    Users
    • HR Manager
    • CEO
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 49% Small-Business
    • 47% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoCo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Helpful
    16
    Customer Support
    12
    Comprehensive Features
    10
    Easy Access
    7
    Cons
    Missing Features
    5
    Inadequate Reporting
    4
    Integration Issues
    4
    Limited Customization
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoCo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intuit
    Year Founded
    1983
    HQ Location
    Mountain View, California
    Twitter
    @Intuit
    80,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,088 employees on LinkedIn®
    Ownership
    VIE:INTU
Product Description
How are these determined?Information
This description is provided by the seller.

GoCo is a modern, all-in-one HR solution with top-rated customer support that makes it easy to streamline your HR processes and data. From onboarding and benefits to performance management and payrol

Users
  • HR Manager
  • CEO
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 49% Small-Business
  • 47% Mid-Market
GoCo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Helpful
16
Customer Support
12
Comprehensive Features
10
Easy Access
7
Cons
Missing Features
5
Inadequate Reporting
4
Integration Issues
4
Limited Customization
3
Poor Customer Support
3
GoCo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Intuit
Year Founded
1983
HQ Location
Mountain View, California
Twitter
@Intuit
80,425 Twitter followers
LinkedIn® Page
www.linkedin.com
17,088 employees on LinkedIn®
Ownership
VIE:INTU
(778)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G-P (Globalization Partners) is the recognized leader of Global Employment Platforms, offering the fastest way to onboard and operate global teams with the strongest compliance record in the industry.

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 33% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Globalization Partners is a platform that provides support and expertise in navigating international employment, offering solutions for managing global HR resources and ensuring compliance with local labor laws.
    • Reviewers appreciate the platform's ease of use, its ability to simplify complex processes, and the responsive and professional customer service, which includes quick and efficient assistance with issues and proactive support.
    • Users experienced challenges with the IT ticket system due to the volume of automated emails, found the employer portal in need of upgrades, and noted occasional gaps in proactive outreach when there was a change in staff.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • G-P Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    291
    Customer Support
    269
    Ease of Use
    176
    Response Time
    174
    Easy Setup
    154
    Cons
    Poor Customer Support
    70
    Delays
    59
    High Fees
    50
    Poor Interface Design
    48
    Not User-Friendly
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • G-P features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    G-P
    Company Website
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @GlobalEOR
    20,045 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,031 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G-P (Globalization Partners) is the recognized leader of Global Employment Platforms, offering the fastest way to onboard and operate global teams with the strongest compliance record in the industry.

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 33% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Globalization Partners is a platform that provides support and expertise in navigating international employment, offering solutions for managing global HR resources and ensuring compliance with local labor laws.
  • Reviewers appreciate the platform's ease of use, its ability to simplify complex processes, and the responsive and professional customer service, which includes quick and efficient assistance with issues and proactive support.
  • Users experienced challenges with the IT ticket system due to the volume of automated emails, found the employer portal in need of upgrades, and noted occasional gaps in proactive outreach when there was a change in staff.
G-P Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
291
Customer Support
269
Ease of Use
176
Response Time
174
Easy Setup
154
Cons
Poor Customer Support
70
Delays
59
High Fees
50
Poor Interface Design
48
Not User-Friendly
47
G-P features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.5
Seller Details
Seller
G-P
Company Website
Year Founded
2012
HQ Location
Boston, MA
Twitter
@GlobalEOR
20,045 Twitter followers
LinkedIn® Page
www.linkedin.com
2,031 employees on LinkedIn®
(1,445)4.6 out of 5
13th Easiest To Use in Benefits Administration software
View top Consulting Services for Ease
Save to My Lists
Entry Level Price:$530.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employee

    Users
    • HR Manager
    • Account Manager
    Industries
    • Insurance
    • Construction
    Market Segment
    • 52% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ease Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Simplicity
    4
    Easy Setup
    2
    Simple
    2
    Comprehensive Features
    1
    Cons
    Missing Features
    2
    Integration Issues
    1
    Limited Customization
    1
    Limited Options
    1
    Payroll Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ease features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Benefits Record Management
    Average: 8.6
    9.1
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Bethesda, MD
    Twitter
    @EmployeeNav
    720 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    275 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employee

Users
  • HR Manager
  • Account Manager
Industries
  • Insurance
  • Construction
Market Segment
  • 52% Small-Business
  • 46% Mid-Market
Ease Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Simplicity
4
Easy Setup
2
Simple
2
Comprehensive Features
1
Cons
Missing Features
2
Integration Issues
1
Limited Customization
1
Limited Options
1
Payroll Issues
1
Ease features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.2
Benefits Record Management
Average: 8.6
9.1
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Year Founded
2008
HQ Location
Bethesda, MD
Twitter
@EmployeeNav
720 Twitter followers
LinkedIn® Page
www.linkedin.com
275 employees on LinkedIn®

Learn More About Benefits Administration Software

What is Benefits Administration Software?

Benefits administration software helps HR personnel manage all employee benefits and enrollment, enabling HR personnel to dedicate a greater amount of focus to their key competencies. These benefits administration solutions often provide a portal through which employees can access their benefits information. If organizations do not wish to dedicate human resources to managing employee benefits, outsourcing benefits administration to a benefits administration services provider is the best alternative. Services providers can act as a business partner, providing consulting services to help determine the optimal combination of benefits to provide to employees.

Key Benefits of Benefits Administration Software

  • Optimize employees’ benefits packages
  • Identify cost-saving opportunities in employee compensation
  • Ensure regulatory compliance in employee compensation practices
  • Facilitate employee enrollment and updated information


Why Use Benefits Administration Software?

Benefits administration software allows companies and HR personnel to manage all employee benefits, such as health and dental insurance plans, within a centralized platform accessible by your human resource team. All employee data is retained internally, offering fewer points of potential data loss. These benefits administration products provide numerous features with which HR personnel can manage employee benefits and enrollment. These products are normally available for an annual software licensing fee, with many scaling in price based on the number of employees companies plan on hosting within the system.

Compliance with federal and state regulations — Benefits administration software should track compliance with federal and state benefits regulations including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA). Failure to comply with these regulations can result in heavy fines and penalties to businesses. Reputable business administration products offer built-in compliance features that ensure all legal requirements, including benefits provisions and documentation, are met.

Partnerships with benefits providers — One of the most significant benefits businesses can provide to their employees is access to the insurance providers that allow them to retain the services of their preferred physicians. The network of physicians available to employees is often determined by the benefits administration software, as each of these maintain partnerships with a different array of insurance providers. By taking these partnerships into consideration when selecting benefits administration software, businesses and HR personnel can improve employee satisfaction by ensuring them continuing care from the physicians they prefer.

Reporting capabilities — A regular review of the benefits businesses offer to employees is important to ensure their cost-effectiveness. Underuse on the part of employees of certain perks or benefits might indicate benefits that could be replaced or cut to make way for a more affordable benefit, representing cost savings for companies. To help HR personnel fully grasp employee usage and benefits costs, many benefits administration products offer robust reporting tools and real-time dashboards. These tools enable businesses and HR personnel to quickly access summary accounts of employee benefits usage and use the information to take appropriate action. Additionally, many products provide historical analysis features, allowing businesses and HR personnel to identify trends over time in terms of benefits costs and usage. With benefits representing an ever-increasing percentage of employee compensation, it is vital that the costs of a business’ provisions are visible to key company stakeholders.


Who Uses Benefits Administration Software?

HR personnel and managers use benefits administration solutions to import data from time tracking systems and match it with payroll information related to each job position and role. The HR department is also responsible for providing payroll information to employees, managers, executives, and external entities such as government institutions.

Employees need access to benefits administration software, which is generally delivered through a dedicated portal. Employee portals are essential to separate the information they can access from the rest of the database, thus ensuring compliance with privacy laws and confidentiality.


Benefits Administration Software Features

Benefits record management — Track and manage employee benefits information and eligibility information within a centralized database.

Enrollment planning — Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

Document management — Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

Total compensation statements — Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

Self-service portal — Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

Regulatory compliance — Ensure compliance with federal and state benefits regulations, including COBRA, ACA, and HIPAA.

Benefits dashboards — An easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions at a glance.

Mobile benefits access — Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

Third-party carrier integrations — Access a unique marketplace of benefits products provided by third-party carriers. Select from prebuilt bundles or customize your own bundles within the system to offer to your employees.

Integrations and APIs — The platform can integrate with core HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of records.