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Matter Reviews & Product Details

Matter Product Details

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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Matter Reviews (1,159)

Reviews

Matter Reviews (1,159)

4.7
1,160 reviews

Pros & Cons

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Sunita R.
SR
Backend Developer
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition and Team Connection with Matter"
What do you like best about Matter?

Matter makes it easy to recognize contributions without pulling people into meetings or interrupting their day. I work in systems and infrastructure, which means a lot of what I do isn’t visible to the rest of the company. But since we started using Matter, I’ve received recognition in Slack about my work performance. It’s really helped make my work feel more connected to the team.Recognition is much easier with the templates. Awards are also a great feature! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Really easy to use and supportive. I’ve found all of the resources to be helpful and simple to implement. Nothing to dislike. Review collected by and hosted on G2.com.

David A.
DA
Technical Support Specialist
Information Services
Enterprise (> 1000 emp.)
"Matter Makes Employee Recognition Effortless and Uplifting"
What do you like best about Matter?

There’s something grounding about Matter. Even when you’re dealing with nonstop tickets or working odd hours, the small moments of appreciation help you stay part of the team. The tool itself is clean and doesn’t get in the way. It really helps connect us better and make our days a little happier with each message received. I really like all of the options it has, templates, and especially the rewards! Highly recommend if you are looking for a tool for employee recognition. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It’s easy to use, works right into the software I am already using, and has been very easy to implement. No issues Review collected by and hosted on G2.com.

Aarti S.
AS
Research Analyst
Information Services
Enterprise (> 1000 emp.)
"Thoughtful Feedback and Meaningful Recognition All in One Place"
What do you like best about Matter?

The best part for me has been how Matter encourages specific, thoughtful feedback. Recognition isn’t vague or surface level. I’ve received appreciation for how I present data, explain risk, or connect research to team goals. That level of clarity means a lot in a role that often works in the background. The best thing is that Matter has all the resources I need for recognition in one place. Their rewards are incredible and the feedback Friday really brings us together as a whole. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The platform is very helpful to me and really flows well. It’s easy and I haven’t had any problems to share. Company has adopted this very quickly. Review collected by and hosted on G2.com.

Grace F.
GF
Customer Support Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Unites Teams Across Shifts—Effortless Recognition and Support"
What do you like best about Matter?

One of the best parts of Matter is being able to send and receive recognition no matter what shift you’re on. Even if I don’t cross paths with someone directly, I can still acknowledge their impact. It’s made the support team feel more united, even across time zones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Really, the platform is very easy and supportive. It’s been very helfpul for me so far. Our company has really adopted Matter. Review collected by and hosted on G2.com.

Daniel R.
DR
Digital Marketing Analyst
Information Services
Enterprise (> 1000 emp.)
"Boosted Team Morale and Productivity with Effortless Recognition"
What do you like best about Matter?

Using Matter has added some rhythm to how our team works. It’s subtle, but having a space where appreciation shows up has made the pace feel steadier. It’s also helped us reflect a little more, which isn’t always easy when things move fast. We have more connections and the moral has really improved, which has increased our work production. The kudos templates are easy to use and fits right into my workflow. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The tools work well for me. I enjoy using Matter to recognize my colleagues. Review collected by and hosted on G2.com.

Grace M.
GM
Software Developer
Enterprise (> 1000 emp.)
"Thoughtful Recognition Made Easy with Matter's Seamless Tools"
What do you like best about Matter?

The kudos cards let me recognize people in a way that feels thoughtful without being overly formal. In a role where most of the work is behind the scenes, it’s nice to have a way to say, “Hey, I see what you’re doing,” and know that others are doing the same. It’s helped bring more appreciation into a space that usually stays heads-down. All of the tools Matter offers has made a huge difference in my daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The interface is smooth and fits how I already work, there have been no issues that I have found. Review collected by and hosted on G2.com.

Lydia R.
LR
Project Coordinator
Information Services
Enterprise (> 1000 emp.)
"Matter Boosts Team Recognition and Cooperation Effortlessly"
What do you like best about Matter?

Matter has created a noticeable shift in how people interact. It didn’t take long for it to become part of our routine, and it’s made the culture feel more cooperative. I tend to stay focused on infrastructure, so I don’t spend a lot of time in conversations, but now there’s a consistent thread of acknowledgment running through the team that I’m part of, even if I’m not always in the middle of the dialogue. The platform is simple to use and has increased the recognition that I give colleagues. It’s been a welcome change to my days. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It’s been simple to keep using without interruption, and no comlications. Review collected by and hosted on G2.com.

Henry W.
HW
HR Assistant
Information Services
Enterprise (> 1000 emp.)
"Kudos Card Templates Make Recognition Personal and Effortless"
What do you like best about Matter?

The kudos card templates add a layer of personality to the recognition we give. They make it easy to show appreciation in a way that feels warm and sincere. I’ve found that people light up when they receive one, and it’s become part of how we stay connected and supportive as a team. I look forward to Feedback Friday. Connecting with the whole office for support has been amazing. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Everything has worked well for me. It’s intuitive and easy to use. Didn't need any formal training. Review collected by and hosted on G2.com.

Jasmine H.
JH
UX Designer
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition That Boosts Team Morale and Creativity"
What do you like best about Matter?

Recognition hasn’t always come naturally in design. Matter has helped shift that by making it easy for people to acknowledge contributions without overthinking it. The templates feel polished and inviting, which makes sending a card feel more personal. I’ve found that a kudos card goes a long way, especially when teams are moving fast. It creates a small moment of reflection, and for creative work, that kind of pause matters. Matters tools are easy, helpful and enjoyable. I have found them to be both helpful and a fun addition to my day. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing to note. It’s easy to use and hasn’t disrupted any workflows. Review collected by and hosted on G2.com.

Shreya S.
SS
Sales Manager
Information Services
Enterprise (> 1000 emp.)
"Matter Helps Us Celebrate Team Achievements Beyond Just Numbers"
What do you like best about Matter?

We created a few custom awards for our team this quarter like Top Closer, Creative Deal Maker, and Team MVP. It gave everyone something to aim for without making it all about numbers. Using Matter to celebrate those moments has helped us recognize effort in a more balanced way, and I’ve seen teammates call each other out in the best ways. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Everything has worked smoothly for what we need so far. Team has really taken strong likening to it. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Matter.

Free Forever

$0.00
0 Users

Basic

$1.00
1 User Per Month

Pro

$3.00
1 User Per Month
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Matter Features
Customization
User, Role, and Access Management
Performance
Reporting
Dashboard
Performance
Automation
Content Library
Peer Recognition
Integrations
Mobility
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