Outreach Reviews & Product Details - Page 4

Outreach is an easy-to-use, reliable tool that helps our SDR team stay focused on tasks and cadences. Its consistent performance, intuitive interface, and clear layout make it simple to find everything—from accounts and contacts to email details. We use it daily, and it’s become an essential part of our workflow. Review collected by and hosted on G2.com.

technical limitations like the inability to handle duplicate records (lead and contact with the same email in Salesforce) can cause errors without clear messaging, making it harder to troubleshoot issues. Review collected by and hosted on G2.com.

I like that I can create email templates + can act as a calendly when setting up meetings with prospects Review collected by and hosted on G2.com.

Most of the times that I try making a call, I get an application error which can make it frustrating when trying to call. Review collected by and hosted on G2.com.

Customer support works perfectly

I link how easy it's to integrated to others tool such as Sales Force and Gmail. Review collected by and hosted on G2.com.

I think it's hard to control and add prospects without a origin source like SFDC.

Finding and manage prospects is a little bit trick. Review collected by and hosted on G2.com.

Ease of use, speed, sequence flow, customization Review collected by and hosted on G2.com.

Customer Support, a lot of features, sometimes failing to sync with leadiq Review collected by and hosted on G2.com.

Huge improvements in UI and ease of use Review collected by and hosted on G2.com.

maybe a faster way to get help or youtube tutorials Review collected by and hosted on G2.com.

Well designed interface with customisable options to adapt and adjust to your needs.

Easy to implement into everyday workflow.

Use it everyday without issue.

Integrates brilliantly with both CRM and sales tools.

Customer support communicates if there is ever an outage. Review collected by and hosted on G2.com.

Sometimes the extension can be inaccurate compared to what your looking at on browser.

Refresh browser to update appears often which can disturb workflow. Review collected by and hosted on G2.com.

I love the tracking it has on contacts, the quick ability to upload and add them to a sequence to ensure you hit them with a phone call, email or LinkedIn message. Review collected by and hosted on G2.com.

There is nothing that comes to mind, it does everything I need an outbound tool to do. Review collected by and hosted on G2.com.

Super easy to use and send a mass number of emails at once. I use it everyday, particularly on calls, and don't tend to have problems with usage. Review collected by and hosted on G2.com.

Email throttles can be annoying, and feels like company inboxes and security and becoming smarter faster than Outreach can keep up. Emails don't seem to be getting opened, read, or responded to, despite "100%" open-rates. Review collected by and hosted on G2.com.

The ability to easily reach out to multiple contacts systematicaly. I also like the ability to A/B test emails and track activity. Review collected by and hosted on G2.com.

The reports are difficult to make sense of, onboarding takes time and ther are many glitches ongoing. and our account manager changed 3 times in 4 months. If you have a technical issue or need help, they send you to a help email queue and you don;t get a response for 24 hours, then the fix takes 24+ hours Review collected by and hosted on G2.com.

I like how it integrates with HubSpot, I also like how easy it is to generate sequences Review collected by and hosted on G2.com.

I'd like the ability to create lists and filter more accurately within outreach Review collected by and hosted on G2.com.