Top 10 Chatwoot Alternatives &amp; Competitors

Zendesk Support Suite

By Zendesk

4.3/5

(6,698)

Product Description

Categories in common with Chatwoot:

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Tidio

By Tidio

4.7/5

(1,841)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Chatwoot, Tidio is:

Better at support

Better at meeting requirements

Categories in common with Chatwoot:

HubSpot Service Hub

By HubSpot

4.4/5

(2,856)

Product Description

Categories in common with Chatwoot:

Customer Self-Service

FreshChat

By Freshworks

4.4/5

(487)

Product Description

Categories in common with Chatwoot:

Customer Self-Service

Zoho Desk

By Zoho

4.4/5

(6,939)

Product Description

Categories in common with Chatwoot:

Customer Self-Service

Product Description

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with Chatwoot: