Connecteam Reviews & Product Details

Connecteam Product Details

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Product Website

Seller

Connecteam

Discussions

Connecteam Community

Languages Supported

Arabic, German, Greek, English, French, Hebrew, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Product Description

Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.

Overview by

Elad Almog

Pricing

Pricing provided by Connecteam.

Small Business

Free

10 Users

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Connecteam Integrations

(55)

Verified by Connecteam

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Connecteam Media

Connecteam Demo - Take control and save time with our employee scheduling app

Instantly create and share schedules with your non-desk teams and ensure every shift runs smoothly from one place.

Connecteam Demo - Win back time with our employee time clock app

Accurately track frontline employee work hours with live GPS and automate timesheets to payroll in seconds.

Connecteam Demo - Create, manage, and track workflows with digital forms

A smart forms & checklists app for frontline teams to increase productivity and oversee any process from anywhere.

Connecteam Demo - Connecteam is 100% free for up to 10 users!

Trusted by Over 36,000 Companies Worldwide

Connecteam Demo - Instant Messenger, built for business

Have all the chat app features you’d expect, plus all the managerial abilities required to keep company information secure and stay in control.

Connecteam Demo - Everything you need for work, in one app

Manage, train, and communicate with your non-desk workforce, all on Connecteam’s easy-to-use app

Manage your entire team in one app Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business

Easily manage your team and daily operations

One app to keep your team connected

Build a skilled and engaged workforce

Connecteam Help Desk Solve every issue or request fast with an internal ticketing system that gets your team the support they need

Official Downloads

(3)

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Effective Internal Operational Communications

Onboarding, Training and Professional Development

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KK

Kriszti K.

Business Development

Mid-Market (51-1000 emp.)

10/27/2025

"All-in-One Convenience with a Professional Touch"

5/5

What do you like best about Connecteam?

Having everything within arm's reach and consolidated in one location makes it incredibly convenient. The platform feels very professional and is straightforward to manage, whether you're an admin or a user. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The processes sometimes feel compromised because we are unable to mirror our existing operations completely, which to be honest not a big deal at all. Whenever i do need to figure out how to alter the flow of operations customers service is always very helpful. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Disjointed tools and manual processes – Before Connecteam, we used spreadsheets, chat groups (WhatsApp), paper checklists, and separate scheduling/time‑tracking systems. This led to errors, confusion, and high admin overhead.

Lack of centralized employee data & visibility – It was difficult for HQ to see what every branch was doing, track compliance, or quickly access documents, training status, or shift logs.

Inconsistent communication and updates – Especially across multiple branches and franchises, keeping everyone aligned, aware of policies, promotions or operational changes was challenging.

Complex scheduling and time‑tracking across mix of roles/locations – With staff working different roles (kitchen, FOH, admin), part‑time students, and multi‑location shifts, manually calculating hours, bonuses, shift types and pay rules was inefficient. Review collected by and hosted on G2.com.

KG

Kaia G.

Executive Director

Small-Business (50 or fewer emp.)

10/15/2025

"Would highly recommend Connecteam!!!"

5/5

What do you like best about Connecteam?

As a food truck and catering business, we love Connecteam! Our team can sign in from anywhere, which makes things so much easier since we’re always on the move. We especially love the checklists - we really try to live by “inspect what you expect,” and the lists help us carry that out perfectly. The onboarding process was smooth, the support team is super helpful, and the program itself is incredibly user-friendly. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

We haven't been using it for too too long, so there are currently no major things we dislike. If anything, we feel we need to utilize the system more to figure out how we can better streamline! Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Before Connecteam, we really struggled with holding people accountable when it came to our checklists. We were using pen and paper, which made it hard to properly track things day to day, especially while even as owners we are running around. As a food truck business operating in multiple locations, it’s important and required that our food is properly temped and our spaces are cleaned consistently. Connecteam has made that so much easier! It reduces room for error and gives our team the support they need through clear, easy-to-access checklists. Everything is visible and organized, which has made a huge difference in how we operate. Review collected by and hosted on G2.com.

JV

Jen V.

Office Manager

Small-Business (50 or fewer emp.)

10/14/2025

"Connecteam: User-Friendly, Affordable, and Outstanding Support"

5/5

What do you like best about Connecteam?

Connecteam has been an absolute game-changer for our team! The platform is extremely user-friendly — everything is clearly laid out, easy to navigate, and intuitive even for those who aren’t very tech-savvy. It’s also very affordable, offering an incredible range of features at a fraction of the cost of other platforms we’ve tried.

What really sets Connecteam apart is their amazing customer support team. They’re responsive, professional, and go above and beyond to help. I especially appreciate that they provide video examples showing exactly how to execute specific tasks — it makes learning new features so much easier and faster.

Overall, I highly recommend Connecteam to any business looking for an efficient, easy-to-use, and well-supported management solution! Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

There is nothing that I dislike about this software. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Connecteam has been an incredible asset for my business! It’s helping me stay compliant with labor laws by accurately tracking employee time and attendance, ensuring everything is properly documented and organized. The app makes managing schedules, breaks, and hours worked effortless — giving me peace of mind knowing that everything is transparent and compliant. Review collected by and hosted on G2.com.

SM

Shelby M.

Executive Assistant

Small-Business (50 or fewer emp.)

10/13/2025

"Connecteam Review"

5/5

What do you like best about Connecteam?

I love the time off feature. this upgraded our company tremendously from an excel file that just did not do the job it needed to do. It is so easy to use and implement into the company. We use this every single day. We haven't used integrations yet but we are excited to try that this year. The knowledge base videos and customer support are so nice to have as a guide if there is ever anything we do not understand right away. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

There isn't anything i can think about that i do not like...honestly. it is such a great program! Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

We have one spot to communicate now with our coworkers and connecteam is our first place to look instead of searching texts and emails and wechats, etc. we use updates to let the team know what is going on or if we have anything they need to know immediately. Employees now have immediate access to communicate with each other even as early as day one onboarding since we have the Employees tab that shows numbers, etc. We use events to show big things on the schedule that everyone needs to know and plan for as well as if anyone is taking a full day off work or longer so that our team can plan ahead for them being out of the office, as well as when our company is going to be out for holidays, etc. we have one employee right now that uses time clock for their personal preference but the rest of us use a different system right now, we might switch over soon. We just opened quick tasks this past week and i can't wait to start implementing it this week. FORMS is probably our most used category. Forms has helped us find ways to communicate product damage, tech support, employee incentives, equipment/supply requests, facility maintenance, incident reports, vehicle requests and so much more. We are just now starting to implement rewards this next week and i am excited for that, when our employee of the month gets awarded, it can now be done through there. :) celebrations is so nice because i can preplan what we are going to say for anniversaries, birthdays, etc. love it. Time off, is the best. So easy to use, i love tracking time off on here, it helped us upgrade from an excel sheet and honestly, time off is the whole reason i selected connecteam and i am so thankful i did because it has turned into a huge system that i don't think we could continue without. Review collected by and hosted on G2.com.

BJ

Brooke J.

Sailing School Manager

Small-Business (50 or fewer emp.)

10/9/2025

"Sailing School using Connecteam"

5/5

What do you like best about Connecteam?

The best feature on Connecteam is the scheduling tool. It has completely streamlined the shift management. Scheduling is always a tedious and time-consuming task that needs to be done. I can easily create and publish schedules, and instructors can see their shifts, request time off, update their availability, and find replacements, all in one place. Having it all in one spot is a dream for any manager! It has eliminated the back-and-forth chaos and saves a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

What I find frustrating about Connecteam is how challenging it is to generate a report that shows hours worked for a particular job. Being able to see a detailed breakdown of the hours spent on each job, along with the associated labour costs, is crucial for managing our business effectively. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

The greatest challenge that Connecteam helped us address was our timesheet process. Previously, we managed timesheets manually, which resulted in payroll mistakes, wasted time tracking down staff for their hours, and difficulties managing overtime. With the Time Clock feature and automated timesheets, these issues have been completely resolved. Now, we have precise records and a much more efficient process, saving us countless hours and putting an end to payroll-related frustrations. Review collected by and hosted on G2.com.

FS

Frank S.

Executive Director

Small-Business (50 or fewer emp.)

10/9/2025

"A Reliable All-in-One Platform for Managing Teams"

4/5

What do you like best about Connecteam?

As a nonprofit leader, I value how Connecteam helps us keep a diverse mix of staff, contractors, and volunteers aligned without adding extra overhead. Many of our team members work seasonally or part-time, so having one simple app where they can see schedules, receive updates, and log their time makes operations much smoother. It saves our small administrative team countless hours and allows us to focus more energy on delivering our mission. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

For nonprofits, budget is always a major factor. While the core features are solid, the need to “buy up” into higher pricing tiers to unlock certain tools can be a challenge. It sometimes feels like we outgrow the base package quickly, and that creates pressure on limited resources. More flexible pricing or nonprofit-specific options would make it easier for organizations like ours to fully adopt the platform. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Connecteam helps us overcome one of the biggest challenges in nonprofit management, which is coordinating a diverse team of full-time staff, part-timers, and volunteers across different programs. Before, schedules, updates, and tasks were scattered across emails, spreadsheets, and texts, which led to confusion and extra administrative work. Now, everything is centralized in one app. Staff and volunteers know exactly when they’re scheduled, can receive real-time updates, and can easily log their hours. This has saved us significant time, improved accountability, and allowed our small administrative team to focus more energy on fundraising, programming, and community impact. Review collected by and hosted on G2.com.

AA

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

10/8/2025

"Makes staying connected and managing a team easy!"

4.5/5

What do you like best about Connecteam?

I really enjoy using ConnectTeam and it is something we use daily! It’s such an easy and effective way to stay connected with my team. The platform keeps everyone organized and informed, whether we’re sharing updates, scheduling shifts, or just checking in. I appreciate how user-friendly it is, everything feels seamless and intuitive. It’s made communication smoother, improved collaboration, and helped our team stay on the same page no matter where we are. Highly recommend it to any team that wants to stay connected and efficient! Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The only downside for me is that there are so many features and options that we don’t use. It can feel a little overwhelming at times, and I wish there were a way to simplify or hide the tools that aren’t relevant to our team. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

We have a team that we don’t always get to see in person each day, and this makes it so easy to stay connected and feel like one cohesive group. I also love the scheduling feature—it’s great that everyone can easily indicate which shifts work best for them! We had tried other scheduling tools and this is by far our top choice. Review collected by and hosted on G2.com.

KR

Kenneth R.

Administrator

Small-Business (50 or fewer emp.)

9/26/2025

"All-in-One Tool That Keeps Our Team Organized and Connected"

4.5/5

What do you like best about Connecteam?

What I like best about Connecteam is how everything is centralized in one app, from scheduling and time tracking to internal communication and task management. It’s super easy to use, even for team members who aren't very tech-savvy, and it really helps keep everyone on the same page without needing multiple tools. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

Sometimes the app can be a bit slow to load, especially when there are a lot of updates or forms to go through. Also, while it's packed with features, it can feel a little overwhelming at first, there’s a bit of a learning curve for new users. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Connecteam is helping us streamline team communication, scheduling, and task management all in one place. Before, we were juggling multiple apps, and things would slip through the cracks. Now, I can easily assign tasks, track attendance, and communicate with the team without chasing people down. It’s saving me time, reducing confusion, and improving accountability across the board. Review collected by and hosted on G2.com.

SJ

Shawn J.

Salesforce.com Administrator

E-Learning

Mid-Market (51-1000 emp.)

10/7/2025

"Great full-featured Shift Management tool"

5/5

What do you like best about Connecteam?

We have connected Connecteam to Salesforce and are using it as an all-in-one platform when we have Professional Development trainings that we need scheduled. It allows us to send over a session and have our trainers select it if they are available and then we can keep track of their schedules and shifts. It is very customizable and easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

We had to use Zapier to connect Salesforce to Connecteam. In the future it would be great if it had a native integration with Salesforce. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

When we have a PD session that needs to be scheduled, it can come over from Salesforce to Connecteam and automatically be sent out to trainers in that geographical area, who are qualified to do that training and who are available at the requested time. This automates these steps, which is very beneficial for us. Review collected by and hosted on G2.com.

CC

Chris C.

General Manager

Mid-Market (51-1000 emp.)

9/18/2025

"A very intuitive and adaptable tool for business communication"

5/5

What do you like best about Connecteam?

Getting away from email on staff communication has been a gigantic boon. Typically, emails within our staff require replies, nuance, and confirmation. Separating the communication lines of in-house from outside sources has really improved our ability to engage with our staff and indirectly made reading emails a lot less daunting too. Not having to sort through reply chains is so nice, departmental communications and memos are a couple clicks away rather than a huge headache. Allowing different subscriptions tiers for different features is incredibly convenient when taking a small business budget into consideration. In the end, its the reason we went with Connecteam. Could not imagine not having it, anymore. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

While I don't blame them, the salespeople tried to sell me on the full version of the product which was not required for my small business. They went as far to say if we didn't purchase the full, much more expensive versions, it probably wouldn't work out. They were so wrong, although we did upgrade some features after about a month of use. Review collected by and hosted on G2.com.