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GCPay Reviews & Product Details - Page 5

GCPay Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

GCPay Media

GCPay Demo - GCPay Dashboard
Screenshot of GCPay Dashboard
GCPay Demo - GCPay Lien Waiver Management
Screenshot of GCPay Lien Waiver Management
GCPay Demo - GCPay Projects
Screenshot of GCPay Project Management
GCPay Demo - GCPay Reports
Screenshot of GCPay Reports
GCPay Overview
Play GCPay Video
GCPay Overview
Subcontractor Payment Management
Play GCPay Video
Subcontractor Payment Management
GCPay Customer Success Story
Play GCPay Video
GCPay Customer Success Story
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GCPay Reviews (282)

Reviews

GCPay Reviews (282)

4.6
282 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Wonderful Customer Service"
What do you like best about GCPay?

The customer service is so attentive and very quick to respond. They are real people who can access your account and are just as informative for the Contractor and the Subcontractor. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The flexibility of accessing bulk downloads of backup. Sometimes the downloads are missing waivers or other critical sheets. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thanks for sharing your feedback! We're so glad to hear that our customer service team has made a positive impact, they pride themselves on being responsive, real, and helpful for both GCs and subs.

We appreciate you flagging the issue with bulk downloads. That’s helpful input, and it’s something we’ll be sure to share with the product team as we continue improving the platform.

It’s great to know GCPay is helping streamline your documentation process. Thanks for being part of the GCPay community!

PR
Corporate Controller
Small-Business (50 or fewer emp.)
"UI Friendly Superior Customer Service Backed Product"
What do you like best about GCPay?

I love how simple it is to navigate around GCPay. Customer support is incredibly responsive and made implementation a breeze for our projectss that were already a third of the way through construction. GCPay integrates seamlessly with Procore and has numerous features that make billing easy and effective, and they continue to come out with new features on what appears to be a monthly basis. I want to use this software for all of our future projects. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I'm not sure I've run into any downsides. I log into and use GCPay every day and I am struggling to come up with things I don't like about this software and team. Review collected by and hosted on G2.com.

LB
Sr. Subcontractor Accounts Payable
Mid-Market (51-1000 emp.)
"Sr Subconcractor Payables"
What do you like best about GCPay?

It is very user friendly, great customer services.

The subcontractors we use really like the GCPay program. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

It is working very well for me and my subs they like the ease of using the program.

I would like to see if we can make it easier to have the retention billed and released in the Vista software. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Lanay, thanks for the kind review! We're glad to hear GCPay is easy to use for both you and your subs—and that our support team has been helpful along the way. We appreciate your feedback on retainage and Vista integration, and we’ll be sure to share this with our team. Thanks for choosing GCPay!

Verified User in Construction
UC
Enterprise (> 1000 emp.)
"User Friendly Billing Portal"
What do you like best about GCPay?

User friendly compared to other billing portals I have used. Projects are easily accessible. Creating progress claims is simple. Email reminders are a plus. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Not many downsides to GC Pay. It is pretty good compared to other portals I have used. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thanks for the great feedback! We're so glad to hear GCPay stands out as a user-friendly billing portal and that it's helping streamline your invoicing and support prompt payments.

Email reminders and simple progress claims are features we’re proud to deliver, and it’s awesome to know they’re making a positive impact. If you ever run into areas where we could improve, don’t hesitate to reach out, we're always listening!

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"Reliable and efficient payment portal for invoicing"
What do you like best about GCPay?

The automated workflow is great. I know exactly what I need to submit.

Built-in lien waiver tracking. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

It’s not super beginner-friendly for people unfamiliar with construction payment processes. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thanks for your review! We're glad to hear the automated workflows and lien waiver tracking are helping streamline your invoicing process and reduce errors, that’s exactly what GCPay is built for.

We appreciate your feedback on the learning curve for those new to construction payment processes. We’re always looking for ways to make the platform more intuitive, especially for first-time users. If you haven’t already, our support team is always here to help walk through anything that’s unclear. Thanks again for sharing your experience!

AB
Cost Engineer
Mid-Market (51-1000 emp.)
"Cost Engineer"
What do you like best about GCPay?

The customer service and quality of helped received is timely and unmatched. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

At times, the errors for the ERP, but no errors linger longer than a day. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thanks so much for your feedback! We're thrilled to hear our customer service has stood out and that GCPay is making subcontractor payments, waivers, and compliance tracking easier for your team. We appreciate your patience with occasional ERP errors and are glad they’re resolved quickly. Thanks for choosing GCPay!

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Extremely Fast Customer Support"
What do you like best about GCPay?

They have a great customer support to help out whenever I am having any issues with something. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

No downsides as the users interface is really easy to use and understand! Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for the kind words! We’re so glad to hear that GCPay is making it easier to manage billing on both the owner and subcontractor side, and that our support team has had your back when you need help. It’s great to know the interface has been easy to navigate, too. We appreciate you being part of the GCPay community!

SK
Accounts payable specialist
Construction
Small-Business (50 or fewer emp.)
"Our construction project payments are finally effortlessly streamlined and we love it!"
What do you like best about GCPay?

The beauty of GCPay is the ability it has of easing the payment issue in construction projects. The software is easy to use and automates most of the mundane items such as lien waivers for which we have benefited a lot from. It’s also able to integrate directly with accounting systems which make it very easy to balance payments. Also, constantly updated data promotes information sharing, it has effectively eradicated matters arising from payment issues and has enabled projects to run smoothly and effectively. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The only disadvantage of GCPay is that compared to other systems, it has somewhat restrained reporting options. Here it is sufficient for the payments processing chores, but if we require more detailed financial information or reports, then it is not suitable. The software can at times take a long time especially if it is processing many invoices at once during busy times of the month. This has cut down our efficiency at times, especially when we are trying to source payments urgently. Review collected by and hosted on G2.com.

DL
Senior accounts payable specialist
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Complex payment handling is finally made simple for us"
What do you like best about GCPay?

By far, the most astonishing feature of GCPay is just how it simplifies the payment segment so much. There has been a considerable amount of time saved and ease in the management of pay applications and lien waivers, which have in the past been quite time consuming. This efficiency has sought to have a positive bearing on our overall project duration. In addition, the customer support team has also been very friendly and helpful, guaranteeing that any hurdles we run into are solved as soon as possible without interrupting work. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

All in all, GCPay is quite dependable but when it comes to handling large file uploads, the site is slow, slower than the last straw when we still had limited time to finish a project. This explains why we also encountered problems when setting up for the start and going through the training and it took us sometime to fully incorporate the software into our operations. Such challenges have from time to time fettered our activities and shifted extra workload to our staff. Review collected by and hosted on G2.com.

LH
Systems Administrator
Small-Business (50 or fewer emp.)
"GC Pay Saves Our Company So Much Time"
What do you like best about GCPay?

How easy it is to get subcontractors set up and it gives them the power and insight in the status of their payments. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Sometimes there is a learning curve for subcontractors but not very often. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

We're pleased to hear that GCPay has been beneficial in streamlining your AP process and providing subcontractors with insight into the status of their payments. We appreciate your feedback about the occasional learning curve for subcontractors and will continue to work on enhancing the user experience for all users. Thank you for choosing GCPay and for taking the time to share your experience.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

7%

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