SurveyMonkey Reviews & Product Details

I appreciate how straightforward it is to create and share surveys using SurveyMonkey. The platform’s interface is intuitive and user-friendly, allowing me to design professional surveys without requiring any technical expertise. Additionally, the clear data reports and charts make it quick and efficient to analyze responses. The available templates and question logic features are especially helpful, as they save considerable time when constructing more complex surveys. Review collected by and hosted on G2.com.

Some of the more advanced features, such as detailed analytics and custom branding, are restricted to the paid plans, which may be costly for smaller projects. The free version provides only a limited selection of question types and response analysis tools. I wish SurveyMonkey would include greater flexibility or additional features in their basic plan. Review collected by and hosted on G2.com.

SurveyMonkey makes it incredibly easy to create and distribute surveys, even for users with little technical background. The interface is intuitive, the templates are well-designed, and the question logic options make it simple to customize complex surveys. I especially appreciate the analytics dashboard it provides clear visual summaries and exportable reports that save a lot of time during analysis. The ability to share surveys across teams and collect responses from multiple channels is also a huge plus. Review collected by and hosted on G2.com.

While SurveyMonkey is very user-friendly, some of the advanced features are locked behind higher-tier plans, which can be limiting for small teams or occasional users. The design customization options are somewhat restricted, making it hard to fully match branding or visual preferences. Additionally, exporting detailed analytics or raw data can feel a bit clunky at times, and response limits on lower plans can quickly become a challenge for larger surveys. Review collected by and hosted on G2.com.

I have been using this website for years creating surveys to gage employee and client feedback on ideas I had. It is very simple to setup, and I can customize it based on if I need numerical feedback or written explanations. These surveys can be created in a basic manner, but I can definitely get what I need from my survey takers. Review collected by and hosted on G2.com.

I embrace the free features but do not like that I have to pay to export and download all my survey results. I can get simple data but anything after 25 respondents I have to pay a lot. I use this site to get a sample of what my clients and employees are thinking. Review collected by and hosted on G2.com.

In this day and time, an organization cannot improve if their employees are not happy. I use this across the operations to get feedback from 100+ employees about my team leads, in order to provide my employees quality leadership, they need to perform better.

Our recruitment department is using it for feedback from candidates to improve their process of hiring as well

1- I do not have to think about creating questions, once i chose the topic from existing templates most of the questions i want to as are already there.

2- Best designs available in the templates, color scheme is amazing.

3- I provide integration with, Microsoft teams, zoom, etc which is amazing

4- The output of the responses can be present in several ways from which i use the pie chart or the building graph.

5- You can add you own company or department logo in the survey. Make is persoonliker. Use background Picture based on the topic.

Its just amazing. Review collected by and hosted on G2.com.

I have not faceed any issue yet with it. Review collected by and hosted on G2.com.

The question bank and templates are super cool. I needed to run an employee satisfaction survey last month, and instead of staring at a blank page wondering what to ask, I could pull from their pre-built questions that are actually good. The UI is also super easy to use. Their "Build with AI" feature helps me start a survey without doing any kind of grant work. Review collected by and hosted on G2.com.

The free plan lets you create surveys with up to 25 responses. For most real-world uses, that's very limiting. The basic paid plan doesn't cut it either. If you need to export your data, you're looking at the higher tiers that run closer to $100/month.

Additionally, the survey customization options can be a lot better. The competitors in this space offer advanced customization that SurveyMonkey is definitely missing. Review collected by and hosted on G2.com.

What I appreciate most is how Survey Monkey integrates seamlessly with a range of platforms and tools, such as Microsoft Teams, Power Apps, Zoom, Google Sheets, Excel, Slack, and more. This connectivity allows us to create enterprise-level surveys that include business-standard questions, making the process much more efficient and professional. Review collected by and hosted on G2.com.

I am not satisfied with the plans and pricing, as the cost is quite high even for basic and essential features, and there are only limited customisation options. The interface also feels complicated when creating advanced surveys, which is an area that definitely needs improvement. Additionally, the lack of real-time collaboration is a significant drawback, especially given how important this feature is in today's connected world. Review collected by and hosted on G2.com.

I like how easy it is to create and share updates with our sales representatives. I can format the content like a newsletter, and I send it via email and text message. The analytics are also helpful for seeing which topics get the most attention and adjusting future updates accordingly. I also like that I get to see the whole newletter history in one place and my reps can access it as well. Review collected by and hosted on G2.com.

It would be helpful to have more design flexibility and easier control over layout and visuals, sometimes its difficult to learn how to design if you are new. Review collected by and hosted on G2.com.

I use SurveyMonkey regularly in our IT support department to collect feedback from internal users after ticket resolution. It’s easy to create and customize surveys, track satisfaction trends, and export results for reporting. I like how well it integrates with Excel and email notifications — it saves a lot of time when gathering performance data and identifying service improvements. Review collected by and hosted on G2.com.

Some advanced analytics are locked behind higher-tier plans, and occasionally, the response dashboard takes a few seconds to load when multiple surveys are active. However, these are minor issues compared to the overall usefulness. Review collected by and hosted on G2.com.

SurveyMonkey is intuitive and easy to use. The pre-built templates and smooth question flow make it quick to set up internal and post-event surveys. Reports are well-structured and easy to export, which helps in analyzing feedback efficiently. Review collected by and hosted on G2.com.

At times, I’ve faced limitations with conditional logic and post-submission customization. For example, customizing the “Thank You” page based on responses isn’t always flexible. Adding more control over these advanced options would make the tool even better. Review collected by and hosted on G2.com.

I like the advanced scheduling in which you can schedule an email to go out one month in advance.

SurveyMonkey also has awesome AI integrations that will help you come up with easy and complex questions and ratings creating a set of sophisticating surveys. Review collected by and hosted on G2.com.

monthly plans are still high and there is still a cap on data exports for users that don't pay but are using the platform for free. Review collected by and hosted on G2.com.