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Course Outline
Course Introduction and Learning Objectives
- Welcome, overview of course objectives, and agenda.
- Connecting leadership practices to company mission and strategic goals.
- Setting participant expectations and conducting an initial self-assessment.
Foundations of Situational Leadership
- An overview of leadership styles relevant to field teams.
- Assessing team competence and commitment levels.
- Choosing the most effective leadership approach for specific tasks.
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions.
- Practising active listening and verifying understanding.
- Communicating technical and safety information effectively under time pressure.
Assertive Decision-Making and Problem Solving
- Applying structured decision-making processes to field-based issues.
- Employing rapid root-cause analysis and implementing corrective actions.
- Striking a balance between speed, safety, and quality in decision-making.
Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople.
- Providing constructive feedback and recognition in the moment.
- Designing short-term incentives and non-monetary rewards.
Performance Management and Productivity Practices
- Establishing clear expectations and measurable goals.
- Monitoring progress, KPIs, and conducting quick performance checks.
- Coaching team members for skills improvement and accountability.
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules effectively.
- Coordinating materials, tools, and subcontractor activities.
- Developing contingency plans for delays and site disruptions.
Health, Safety Leadership and Compliance
- The role of leaders in fostering safety-first behaviours.
- Conducting effective safety briefings and job hazard analyses.
- Managing incidents, reporting, and learning from near misses.
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Managing interpersonal conflicts and navigating difficult conversations.
- Fostering collaboration across multi-skill teams.
- Encouraging inclusive behaviours and respectful communication.
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays that reflect common site challenges.
- Receiving peer and trainer feedback using coaching frameworks.
- Refining leadership approaches and drafting individual action plans.
Implementation Planning and Measurement
- Creating a 30-60-90 day leadership action plan.
- Selecting simple productivity and safety metrics for monitoring.
- Preparing for handoff to HR or senior management for ongoing follow-up.
Summary and Next Steps
Requirements
- A foundational understanding of electrical installation work and site operations.
- Experience in supervising or working within technical teams.
- Familiarity with workplace health and safety principles.
Audience
- Team leaders and foremen in the electrical installation sector.
- Site supervisors and project managers.
- HR or training coordinators responsible for overseeing field teams.
7 Hours
Testimonials (1)
Reinforcing the levels of authority with my team.