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Course Outline
Course Introduction and Learning Objectives
- Welcome, overview of course goals, and session agenda.
- Connecting leadership practices to the company’s mission and strategic aims.
- Setting participant expectations and conducting an initial self-assessment.
Foundations of Situational Leadership
- An overview of leadership styles suited to field teams.
- Assessing team competence and commitment levels.
- Choosing the most effective leadership approach for specific tasks.
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions.
- Practising active listening and confirming understanding.
- Conveying technical and safety information effectively under time pressure.
Assertive Decision-Making and Problem Solving
- Structured approaches to decision-making for field-based issues.
- Applying rapid root-cause analysis and implementing corrective actions.
- Balancing speed, safety, and quality in decision processes.
Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople.
- Providing immediate constructive feedback and recognition.
- Designing short-term incentives and non-monetary rewards.
Performance Management and Productivity Practices
- Establishing clear expectations and measurable goals.
- Monitoring progress through KPIs and quick performance checks.
- Coaching teams to improve skills and foster accountability.
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules efficiently.
- Coordinating materials, tools, and subcontractor activities.
- Developing contingency plans for delays and site disruptions.
Health, Safety Leadership and Compliance
- The leader’s role in championing safety-first behaviours.
- Conducting effective safety briefings and job hazard analyses.
- Managing incidents, reporting procedures, and learning from near misses.
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Handling interpersonal conflicts and difficult conversations.
- Fostering collaboration across multi-skill teams.
- Promoting inclusive behaviours and respectful communication.
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays addressing common site challenges.
- Providing peer and trainer feedback using established coaching frameworks.
- Refining approaches and drafting individual action plans.
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan.
- Selecting simple productivity and safety metrics for monitoring.
- Preparing for handoff to HR or senior management for ongoing follow-up.
Summary and Next Steps
Requirements
- A solid grasp of electrical installation work and site operations.
- Experience in supervising or collaborating within technical teams.
- Knowledge of workplace health and safety principles.
Target Audience
- Team leaders and foremen in the electrical installation sector.
- Site supervisors and project managers.
- HR or training coordinators overseeing field teams.
7 Hours
Testimonials (1)
Reinforcing the levels of authority with my team.