complex sales jobs in mumbai, Mumbai

87 Complex Sales Jobs in Mumbai

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posted 2 weeks ago
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Supply Chain
  • Analytical skills
  • Communication skills
  • MS Excel
  • Continuous improvement
  • Logistics Analytics
  • Written
  • verbal communication
  • ERP systems
  • Problemsolving
  • Attention to detail
Job Description
As a Warehouse Operations Senior Analyst at Accenture, your role involves the following key responsibilities: - **Order Management**: - Create, validate, and maintain sales and purchase orders. - Ensure timely order processing and resolve order discrepancies. - **Returns Management**: - Process product returns and coordinate with stakeholders to minimize revenue leakage. - Track root causes and recommend corrective actions. - Monitor shipment milestones end-to-end. - Provide timely updates to internal teams and customers on delivery status. - **Distribution & Logistics**: - Manage distribution planning and shipment scheduling. - Optimize logistics to reduce cost and improve on-time delivery. - Monitor carrier performance and escalate exceptions. - **Master Data Management**: - Create and maintain accurate master data for products, customers, and vendors. - Ensure data integrity across ERP and planning tools. Qualifications & Skills: - Bachelor's degree in Supply Chain, Logistics, or related field (Master's preferred). - 3-5 years of experience in order management, logistics, or supply chain operations. - Strong knowledge of ERP systems (SAP, Oracle, or similar). - Analytical skills to identify bottlenecks and recommend improvements. - Excellent communication and cross-functional collaboration skills. In this role at Accenture, you will be analyzing and solving increasingly complex problems. Your day-to-day interactions will be with peers within Accenture, and you may also have some interaction with clients and/or Accenture management. You will receive minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. The decisions made by you will impact your own work and may also affect the work of others. This role may require you to work in rotational shifts.,
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posted 1 week ago
experience3 to 7 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Operational Management
  • Retail Management
  • Inventory Management
  • Budget Management
  • Leadership Skills
  • Customer Service
  • Vendor Management
  • Staff Training
Job Description
Role Overview: As an experienced and dedicated Operations Manager at Toys Store 19N25, your primary responsibility will be to ensure operational excellence within the store. You will play a crucial role in overseeing daily operations, leading a team of staff members, and aligning store processes with corporate strategies to enhance the customer experience and drive profitability. Your ability to analyze sales reports, manage inventory levels, and maintain strong customer service standards will be essential in optimizing resources and staying ahead in the competitive toys retail market. Key Responsibilities: - Oversee daily store operations to ensure efficiency and effectiveness in all processes. - Manage and mentor store staff to foster a positive and productive work environment. - Develop and implement operational policies and procedures in alignment with company objectives. - Monitor inventory levels and manage stock replenishment to meet consumer demands. - Ensure compliance with health and safety regulations and company standards. - Analyze sales reports and consumer trends to drive store profitability goals. - Coordinate and execute promotional campaigns and in-store events as directed. - Identify areas for improvement and make recommendations to senior management for operational efficiencies. - Maintain strong customer service standards to enhance consumer satisfaction and loyalty. - Manage vendor relationships to ensure timely product deliveries and quality standards. - Prepare and manage budgets, controlling expenditures to optimize financial performance. - Lead and participate in staff training sessions to elevate store operational expertise. Qualifications Required: - Bachelor's degree in business administration, retail management, or related field preferred. - Proven experience in a retail setting with a focus on operational management. - Strong leadership skills and the ability to inspire and manage a diverse team. - Exceptional organizational skills and attention to detail for daily store operations. - Excellent communication and interpersonal skills with a customer service focus. - Ability to analyze complex operational issues and develop practical solutions effectively. - Proficiency in inventory management software and retail business systems. (Note: Additional details about the company were not provided in the job description.),
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posted 1 week ago
experience12 to 16 Yrs
location
Thane, Maharashtra
skills
  • Professional Engineering PE license
  • Experience with arc flash studies
  • power system analysis
  • Knowledge of smart grid technologies
  • Strong communication
  • leadership abilities
  • Problemsolving
  • analytical skills
  • Experience with quality management systems
Job Description
As a Switchgear Engineering Manager at our company, you will lead the engineering team in designing, developing, and maintaining electrical switchgear systems. Your role will involve combining technical expertise with strong leadership abilities to drive innovation and ensure project success. **Key Responsibilities:** - Lead and mentor a team of switchgear engineers and technical staff - Oversee the design and development of low and medium voltage switchgear systems - Manage multiple engineering projects from conception to completion - Ensure compliance with industry standards (IEC, ANSI, IEEE) and safety regulations - Review and approve engineering drawings, specifications, and technical documentation - Collaborate with sales, production, and quality teams to meet customer requirements - Develop and maintain engineering processes and procedures - Manage project budgets and resources effectively - Provide technical solutions for complex engineering challenges - Achieve VAVE annual targets **Qualifications Required:** - Bachelor's degree in Electrical Engineering (Master's preferred) - 12+ years of experience in switchgear engineering - 5+ years of management experience - Strong knowledge of electrical power distribution systems - Proficient in relevant design software and tools - Experience with industry standards and regulations - Excellent project management skills Additionally, you will need the following skills: - Professional Engineering (PE) license - Experience with arc flash studies and power system analysis - Knowledge of smart grid technologies - Strong communication and leadership abilities - Problem-solving and analytical skills - Experience with quality management systems If you are looking for a challenging role where you can lead a team to success in switchgear engineering, we invite you to apply for this position.,
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posted 1 week ago
experience7 to 11 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Supply Chain
  • SAP SCM
  • Forecasting
  • Data Visualization
  • Excel
  • Analytical Skills
  • Communication Skills
  • SOP
  • Inventory Management
  • Risk Management
  • APO Demand Planning
  • ERP systems
  • Collaboration Skills
  • ProblemSolving
  • KPIs
Job Description
As a Business Advisory Associate Manager at Accenture, you will be responsible for managing planning, procurement, distribution, and aftermarket service supply chain operations. Your role will involve assisting clients in realizing a significant return on investment from our services. You will utilize solutions to support forecasting market demand for company products and generating a consensus demand plan. Automation and management by exception will be key tools in your role. Qualifications: - Bachelor's degree in Supply Chain, Business, Statistics, Engineering, or related field - 7-10 years of experience in demand planning, forecasting, or supply chain analytics - Strong analytical skills with proficiency in Excel and experience with forecasting tools - Familiarity with ERP systems and data visualization tools - Excellent communication and collaboration skills - High attention to detail and proactive problem-solving mindset - Ability to manage multiple priorities in a fast-paced environment Key Responsibilities: - Analyze historical sales data, market trends, and promotional activity to generate accurate demand forecasts - Collaborate with Sales and Marketing teams to incorporate business intelligence into forecasting models - Maintain and improve statistical forecasting tools and systems - Monitor forecast accuracy and identify root causes for deviations - Drive continuous improvement in demand planning processes and tools - Participate in monthly S&OP meetings to align demand with supply - Coordinate with supply planners to ensure inventory availability and service level targets are met - Track and report key performance indicators such as forecast accuracy, bias, and inventory turnover - Support new product launches and phase-outs with demand planning inputs - Identify and mitigate risks related to demand variability and supply constraints - Work with IT and data teams to enhance data quality and reporting automation In this role, you will analyze and solve moderately complex problems, create new solutions, understand the strategic direction set by senior management, and interact with peers and clients. You will manage medium-small sized teams and work efforts, with minimal guidance required for determining methods and procedures on new assignments. Please note that this role may require you to work in rotational shifts.,
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posted 2 weeks ago
experience2 to 24 Yrs
location
Thane, Maharashtra
skills
  • Product Management
  • Partnership Management
  • Analytical Skills
  • Communication Skills
  • Logistics
  • Supply Chain
  • Integration Platform Strategy
  • Carrier Partner Ecosystem Growth
  • Integration SDLC Delivery
  • Crossfunctional Coordination
  • Performance Optimization
  • DataDriven Decision Making
  • API Management
  • Technical Understanding
  • Ecommerce
Job Description
Role Overview: As a Product Manager - Integrations at GoComet, you will be responsible for architecting GoComet's integration ecosystem, connecting the platform with carriers, logistics systems, and enterprise platforms globally. Your main focus will be transforming integrations into a core competitive advantage, enhancing network effects, and ensuring GoComet remains essential to customers. Key Responsibilities: - **Integration Platform Strategy:** Design and execute the roadmap for the integration ecosystem, prioritizing partnerships that add maximum customer value and create competitive advantages. Transform integrations into a key differentiator for the company. - **Carrier & Partner Ecosystem Growth:** Lead outreach, negotiation, and relationship management with global carriers, partner data vendors, and platforms. Evaluate integration opportunities based on customer demand and strategic value. - **Integration SDLC & Delivery:** Collaborate with engineering teams to design, implement, and test integrations with carrier systems, ensuring they meet performance and reliability standards. This involves assessing technical requirements, reviewing API documentation, and troubleshooting integration issues. - **Cross-functional Coordination:** Collaborate with Sales, Customer Success, and Operations teams to understand integration requirements and drive deals and customer satisfaction. Partner with Marketing on go-to-market strategies for new capabilities. - **Performance & Optimization:** Monitor integration health metrics such as uptime, latency, and error rates, and drive continuous optimization. Build dashboards for visibility into integration performance and business impact. - **Partnership Management:** Manage end-to-end partnership lifecycle from discovery through implementation to ongoing optimization. Handle complex negotiations and technical requirements. - **Data-Driven Decision Making:** Utilize integration performance data, customer patterns, and business metrics to guide prioritization and resource allocation. Measure integration ROI and impact on customer retention/expansion. Qualifications Required: - 24 years of product management experience with a minimum of 2 years focused on technical products, integrations, or platforms. - Proven expertise in managing API products, third-party integrations, or platform ecosystems. - Strong technical understanding of APIs, webhooks, and integration patterns, with the ability to review API documentation and identify integration opportunities and challenges. - Track record of successfully managing external partner relationships and driving positive partnership outcomes. - Background in B2B SaaS or enterprise software, with an understanding of customer needs and market dynamics. - Excellent analytical skills with a history of using data to drive product decisions and measure success. - Outstanding communication skills, capable of explaining technical concepts to non-technical stakeholders and influencing without direct authority. - Experience working at growth-stage startups (Series A-C) with comfort in fast-paced and ambiguous environments. - Knowledge in logistics, supply chain, or e-commerce domain is a strong plus. (Note: Additional details about the company were not provided in the job description),
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posted 2 weeks ago
experience7 to 11 Yrs
location
Navi Mumbai, All India
skills
  • Java
  • Python
  • SQL
  • Kubernetes
  • Docker
  • Agile practices
  • DevOps principles
Job Description
As a Senior Engineering Manager in the Revenue Platform Automation division, you will lead the engineering efforts driving Sales, Customer Success (CS), and Finance technology stack. You will ensure seamless integration and optimal performance across these platforms, with a strong focus on backend and data-driven solutions. Collaborating closely with cross-functional teams, you will play a critical role in ensuring that systems are robust, integrated, and aligned with the company's strategic objectives. This role offers a unique opportunity to blend technical expertise with leadership skills, driving impactful change in a fast-paced and dynamic environment. - Lead and inspire a team of skilled engineers, fostering a culture of collaboration, continuous learning, and accountability. - Provide guidance and support to ensure team growth and success, empowering them with autonomy and ownership. - Oversee the design, development, and maintenance of automation solutions for our revenue platforms. - Ensure the highest quality code with a focus on scalability, reliability, and maintainability. - Your back-end expertise allows you to dive into the codebase when needed, ensuring alignment with best practices. - Ensure that Sales, Customer Success, and Finance systems are robust, optimized, and seamlessly integrated, particularly those centered around Salesforce and its ecosystem. - Drive innovation, enhance system performance, and implement scalable solutions aligned with the company's strategic objectives. - Leverage your strong background in Java, Python, data platforms, workflow automation, software architecture, messaging frameworks, and cloud technologies to drive the technical direction of revenue platforms. - Ensure adoption of best practices in automation, web services, test automation, and cloud-native delivery. - Work closely with Product Management, Sales, Customer Success, and Finance teams to align engineering efforts with business goals. - Translate complex technical concepts into actionable business strategies to drive impactful change. - Oversee software estimations and ensure high standards of performance, reliability, and security in the systems developed by your team. - Identify and resolve impediments, ensuring timely project delivery within scope. - Drive innovation within the revenue technology stack and continuously seek process improvement opportunities. - Set a high bar for performance, create professional growth opportunities, and cultivate a motivating environment for team members. - Establish and drive a culture rooted in belonging, psychological safety, candor, connection, cooperation, and fun. - Solicit feedback, engage with empathy, and build strong relationships across the organization to foster innovative ideas. Skills And Qualifications - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 10+ years of experience in Software Engineering with deep experience in software integration and workflow automation in Sales, Customer Success, and Finance technology stacks. - 7+ years in an Engineering leadership role with direct management responsibilities of at least 3 people. - 7+ years of hands-on coding experience in a large-scale distributed microservices architecture. - Strong leadership skills with experience managing and mentoring engineering teams. - Expert-level skills in Java, Python, and SQL. - Experience with containerization technologies like Kubernetes and Docker, and cloud-scale delivery. - Understanding of software development methodologies, Agile practices, and DevOps principles. - Excellent problem-solving skills with a focus on innovation, efficiency, and scalability. - Strong communication and collaboration skills across all levels of the organization. - Experience in the financial industry or B2B platforms is a plus. Working Conditions - Standard office setting with PCs and phones used throughout the day. - Limited corporate travel may be required. - Hybrid work environment with remote work and in-person collaboration. - Various benefits available to enhance flexibility. - Tools and resources provided to engage meaningfully with global colleagues. As a Senior Engineering Manager in the Revenue Platform Automation division, you will lead the engineering efforts driving Sales, Customer Success (CS), and Finance technology stack. You will ensure seamless integration and optimal performance across these platforms, with a strong focus on backend and data-driven solutions. Collaborating closely with cross-functional teams, you will play a critical role in ensuring that systems are robust, integrated, and aligned with the company's strategic objectives. This role offers a unique opportunity to blend technical expertise with leadership skills, driving impactful change in a fast-paced and dynamic environment. - Lead and inspire a team of skilled engineers, fostering a culture of collaboration, continuous learning, and accountability. - Provide
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posted 2 weeks ago
experience3 to 7 Yrs
location
Navi Mumbai, All India
skills
  • Customer service
  • Order management
  • SAP
  • Salesforce
  • Communication skills
  • Analytical skills
  • Emotional intelligence
  • Adaptability
  • Negotiation skills
  • Omnichannel Customer Communications
  • Attention to detail
  • Empathy
  • Active listening
  • Problemsolving
  • Influencing skills
Job Description
As a Customer Contact Comms Analyst at Accenture, your role will involve delivering exceptional customer and consumer support across various communication channels such as inbound, outbound, email, chat, social media, SMS, and online reviews. Your responsibilities will include resolving complaints, processing orders and returns, and ensuring a positive customer experience. You will work within SAP and Salesforce, demonstrating strong communication, empathy, and problem-solving skills while maintaining accuracy and attention to detail. **Key Responsibilities:** - Handle inbound and outbound interactions professionally across all channels (calls, email, chat, social media, SMS, online review platforms) - Process customer orders, returns, and complaints accurately using SAP and Salesforce systems - Deliver high-quality service reflecting brand values and enhancing customer satisfaction - Demonstrate active listening, empathy, and emotional intelligence in all interactions - Identify upselling opportunities and use negotiation and influencing skills to maximize sales potential - Maintain up-to-date knowledge of product lines, policies, and promotions - Escalate complex issues appropriately while maintaining ownership until resolution - Ensure compliance with internal quality standards, service-level agreements, and data protection regulations - Provide feedback and suggestions for continuous improvement in service and process efficiency - Comply with the assigned schedule to cover the hours of operation - Support with any other new process at the time the client requires it, if it has been officially included in our range of services **Qualifications Required:** - Any Graduation - 3 to 5 years of experience - Experience in a customer service or contact center environment - Customer service (Inbound, Outbound) and order management experience - Proficiency in working with SAP and/or Salesforce - C1 English Level - Strong communication and analytical skills, attention to detail, and accuracy in data entry - Empathy, active listening, and emotional intelligence - Creative problem-solving and adaptability in high-pressure situations Please note that this position will involve working with multimedia/multichannel support, covering customer service, customer contact, and technical support. It is essential to possess the mentioned experience and skills to excel in this role at Accenture. As a Customer Contact Comms Analyst at Accenture, your role will involve delivering exceptional customer and consumer support across various communication channels such as inbound, outbound, email, chat, social media, SMS, and online reviews. Your responsibilities will include resolving complaints, processing orders and returns, and ensuring a positive customer experience. You will work within SAP and Salesforce, demonstrating strong communication, empathy, and problem-solving skills while maintaining accuracy and attention to detail. **Key Responsibilities:** - Handle inbound and outbound interactions professionally across all channels (calls, email, chat, social media, SMS, online review platforms) - Process customer orders, returns, and complaints accurately using SAP and Salesforce systems - Deliver high-quality service reflecting brand values and enhancing customer satisfaction - Demonstrate active listening, empathy, and emotional intelligence in all interactions - Identify upselling opportunities and use negotiation and influencing skills to maximize sales potential - Maintain up-to-date knowledge of product lines, policies, and promotions - Escalate complex issues appropriately while maintaining ownership until resolution - Ensure compliance with internal quality standards, service-level agreements, and data protection regulations - Provide feedback and suggestions for continuous improvement in service and process efficiency - Comply with the assigned schedule to cover the hours of operation - Support with any other new process at the time the client requires it, if it has been officially included in our range of services **Qualifications Required:** - Any Graduation - 3 to 5 years of experience - Experience in a customer service or contact center environment - Customer service (Inbound, Outbound) and order management experience - Proficiency in working with SAP and/or Salesforce - C1 English Level - Strong communication and analytical skills, attention to detail, and accuracy in data entry - Empathy, active listening, and emotional intelligence - Creative problem-solving and adaptability in high-pressure situations Please note that this position will involve working with multimedia/multichannel support, covering customer service, customer contact, and technical support. It is essential to possess the mentioned experience and skills to excel in this role at Accenture.
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posted 3 weeks ago
experience7 to 11 Yrs
location
Navi Mumbai, Maharashtra
skills
  • IT service delivery
  • Program management
  • Managed services
  • Networking
  • Infrastructure rollouts
  • Network deployments
  • Digital transformation initiatives
  • ITIL processes
  • Service management principles
  • Governance frameworks
  • Enterprise infrastructure programs
  • Organisational staff transitions
  • Global service delivery environments
Job Description
As an IT Services Program Manager, your role is crucial in overseeing the end-to-end delivery and governance of large-scale IT service programs across multiple customers or business units. Your responsibilities include: - Leading the planning, execution, and governance of complex, multi-stream IT service programs. - Overseeing the delivery of managed services, infrastructure rollouts, network deployments, and digital transformation initiatives. - Ensuring that programs are delivered on time, within scope, and within budget. - Defining and managing program roadmaps, resource plans, and dependencies across multiple workstreams. - Driving continuous service improvement and operational excellence through data-driven analysis and best practices. - Being able to get involved and deliver individual project streams as and when needed. - Helping sales and presales teams in shaping new deals by providing knowledge and experience in delivering managed services, infrastructure rollouts, network deployments, and digital transformation initiatives. - Presenting solutions and being a Projects & Programmes SME for customer proposals. As the Program Manager, you will also be responsible for customer and stakeholder management by: - Serving as the primary senior delivery contact for key clients, managing key stakeholder relationships. - Collaborating closely with Account Directors and Service Delivery Managers to ensure customer satisfaction and retention. - Communicating program progress, risks, and outcomes through structured reporting and governance forums. - Escalating and resolving critical issues affecting project & program success or service performance. In terms of financial and commercial management, your duties will include: - Owning the program P&L, ensuring profitability and adherence to contractual obligations. - Developing cost models, tracking budgets, and identifying opportunities for efficiency and margin improvement. - Supporting commercial negotiations, contract renewals, and service transition activities. Your leadership and team development responsibilities involve: - Leading cross-functional delivery teams including project managers, service leads, engineers, and third-party suppliers. - Fostering a culture of accountability, collaboration, and high performance. - Mentoring and developing delivery teams to strengthen program management capability and service maturity. Additionally, as an IT Services Program Manager, you will also need to focus on governance and compliance by: - Implementing and managing program governance structures, risk management frameworks, and quality assurance processes. - Ensuring project & programme compliance across service operations and customer environments. - Maintaining accurate documentation, change control, and audit readiness. Qualifications & Experience Required: Essential: - 7-10 years of experience in IT service delivery, program management, or managed services. - Proven experience managing large, complex, multi-site IT programs, or service portfolios. - Strong understanding of ITIL processes, service management principles, and governance frameworks. - Demonstrated commercial acumen and financial management capability (P&L responsibility). - Excellent communication, negotiation, and stakeholder engagement skills. - PMP, PRINCE2, or MSP certification. - Experience in networking or enterprise infrastructure programs. - Experience in organizational staff transitions including TUPE, new hires, use of partner networks. - Background in working with global or multi-vendor service delivery environments. Desirable: - ITIL v4 Foundation or higher certification. Key Competencies: - Strategic thinking and program governance. - Leadership and people development. - Customer focus and relationship management. - Financial and commercial acumen. - Risk and issue management. - Continuous improvement mindset. - Ownership and responsibility.,
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posted 1 month ago
experience6 to 10 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Chemistry
  • Engineering
  • Chemical Synthesis
  • Performance Testing
  • Project Management
  • Interpersonal Skills
  • Communication Skills
  • Lubricants Formulation
  • Lubricant Additive Chemistry
  • Data Organization
Job Description
Role Overview: As a Technology Development Manager-Driveline at Lubrizol, you will be responsible for leading the development of new products and technology platforms. Your role will involve collaborating with various functions within Lubrizol such as Commercial, Research Development and Testing, Operations, and Sales to complete multi-disciplinary projects supporting the consumer lubricants business. The position requires technical expertise, project management skills, critical thinking abilities, and excellent communication and interpersonal skills. Key Responsibilities: - Lead new product development and localization initiatives to support IMEA regional customer needs aligned with global technology platforms - Develop fundamental knowledge to guide new product development and enhance competitive advantage - Collaborate with commercial teams to establish product development targets, deliverables, and design criteria - Support and cultivate relationships with counterparts at target customers and OEMs - Advance product integrity initiatives - Act as the subject matter expert for Driveline technology and offer technical consulting to the commercial, sales, and customer program management community - Plan, implement, and coordinate multi-disciplinary projects - Develop strategic and tactical technical plans - Anticipate industry, OEM, hardware, and competitive technology trends and strategies - Create and deliver effective communications and presentations internally and externally to support business objectives - Network effectively with R&D, Testing, and Operations to align with business goals - Develop incremental or follow-on intellectual property to deliver commercial value and gain a competitive advantage - Generate, organize, interpret, and report data from technical projects - Develop solutions to complex problems with unknown causes and few precedents - Represent Lubrizol at OEMs, industry forums, and with customers as technical experts Qualifications Required: - PhD in Chemistry/Engineering with a minimum of 6 years of industrial experience OR Masters in Chemistry/Engineering with a minimum of 10 years of industrial experience in chemical synthesis and lubricants formulation in an industrial setting - Proficiency in key areas such as lubricant additive chemistry and performance, structure-performance, chemical physical properties, formulating, design of experiments, and performance testing - Broad knowledge of industry specifications, competitors, OEMs, and primary markets - Familiarity with health and safety regulatory requirements and processes - Ability to influence product formulation direction with fundamental knowledge - Strong data organization and interpretation skills - Advanced project management capabilities - Capacity to build and maintain relationships with internal teams and external customers - Excellent interpersonal skills, including the ability to collaborate effectively with diverse cultures - Self-driven with the ability to work under minimal supervision - Goal-oriented mindset - Excellent communication skills, both written and verbal,
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posted 3 weeks ago
experience3 to 7 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Client Relationship Management
  • Strategic Planning
  • Communication Skills
  • Team Collaboration
  • Market Analysis
  • Solutionbased Selling
  • Problemsolving
  • Professionalism
Job Description
Role Overview: As a Corporate Relationship Associate, your role will be crucial in maintaining and nurturing relationships with corporate clients. You will be responsible for proactive client engagement, solution-based selling, and strategic planning to drive business growth and client satisfaction. Your exceptional communication skills, problem-solving abilities, and collaborative nature will be key in ensuring successful interactions with key decision-makers in various industries. Key Responsibilities: - Develop strong relationships with corporate clients to understand their needs and goals. - Provide tailored business solutions to meet the strategic objectives of corporate clients. - Facilitate and conduct regular client meetings to review and enhance service delivery. - Collaborate with cross-functional teams to drive cohesive client strategies and solutions. - Identify new business opportunities and contribute to strategic business development plans. - Ensure efficient client relationship management to uphold high levels of customer satisfaction. - Prepare and present detailed reports on client interactions and feedback to senior management. - Resolve client inquiries and issues in a timely and professional manner to maintain trust. - Maintain a comprehensive database of client information for improved service delivery. - Assist in the creation of marketing strategies to enhance client engagement and retention. - Analyze market trends and client data to identify new business opportunities. - Monitor industry developments to provide clients with expert market insights and advice. Qualifications Required: - Bachelor's degree in Business, Marketing, or a related field is required. - At least 3 years of experience in client relationship management or sales. - Demonstrated ability to build and sustain profitable relationships with corporate clients. - Strong analytical skills with the ability to translate complex data into actionable strategies. - Excellent communication and interpersonal skills to facilitate client interaction. - Proven track record of meeting and exceeding sales and customer satisfaction targets. - Ability to work independently and collaboratively in a fast-paced environment. Company Additional Details: The company, TALENTMATE, aims to simplify the process of searching, interviewing, and hiring for professionals. The TALENTMATE Portal brings together job opportunities and potential employers under one roof, providing a helping hand to both job seekers and recruiters.,
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posted 1 month ago
experience15 to 19 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Agile
  • DevOps
  • Leadership
  • Automation
  • ROI
  • BFSI domain expertise
  • Strategic projectprogram management
  • PL ownership
  • Test automation solutioning
Job Description
As a Delivery Leader at the company, your role will involve driving end-to-end delivery of large, complex programs for BFSI clients. You will be responsible for ensuring excellence across quality, cost, and timelines. Strategic account management, client engagement, and governance will be key aspects of your role, with direct accountability for profitability, customer success, and people growth. Your close collaboration with sales, finance, RMG, talent acquisition, and delivery teams will enable seamless execution and contribute to pre-sales, proposals, and new solution offerings. Emphasizing on adopting automation-first strategies, building intellectual property, and delivering measurable business value for clients will be a key focus. Key Responsibilities & Deliverables: - Lead and kickstart new programs and projects across existing and new clients. - Manage key accounts by closely coordinating with Test Managers, Test Leads, and client stakeholders. - Handle client escalations, people issues, and project requirements with maturity and resolution focus. - Partner with QK Account Sales Team on new logos, solution offerings, and business growth opportunities. - Contribute to marketing, thought leadership, and white papers to showcase QK's expertise. - Drive resource planning by coordinating with RMG, Talent Acquisition, and delivery teams. - Monitor and improve gross margin and revenue leakages. - Ensure project governance & risk management covering effort, time, cost, and scope. - Conduct skip-level meetings with Team Leads and engineers to ensure delivery alignment. - Allocate accountability across teams, drive career development, and provide technology guidance. - Create, promote, and expand Intellectual Property (IPs) for client engagements. - Grow strategic accounts from their current scale while ensuring customer satisfaction and success. Required Experience: - 15+ years of IT industry experience, preferably in a service-based IT environment. - At least 10 years of proven leadership in strategic project/program management. - Strong track record in Agile, DevOps, digitization, and automation-led programs. - Deep BFSI domain expertise. - Hands-on involvement with pre-sales, new logos, solution proposals, and efficiency programs. - P&L ownership including revenue targets and gross margin accountability. - Proven success in delivering ROI and Business Value Realization (BVR) on automation solutions. Professional Qualifications: - B.Sc. / B.Tech / B.E. / MCA / MBA. - 12 globally recognized certifications (e.g., PMP, SAFe Agile, ITIL, etc.). - Consistent academic record with minimum 60% across all levels. What We Offer: - Opportunity to lead high-impact delivery programs for top BFSI clients. - Exposure to global markets and next-gen digital transformation projects. - Collaborative culture with senior leadership visibility. - Platform to innovate, create IPs, and contribute to QK's thought leadership.,
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posted 3 weeks ago
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Chemical engineering
  • Technical services
  • Troubleshooting
  • Formulation
  • Market research
  • Product development
  • Project management
  • Data analysis
  • Customer support
  • Communication skills
  • Hair Care ingredients
  • Cosmetic engineering
  • Laboratory instruments
Job Description
As a Lead Applications Scientist in Hair Care at Croda, you will play a crucial role in developing and managing application development, testing new actives, and providing technical services to customers in the Consumer Care markets. You will report to the Head of Research & Technology and lead the applications for Hair Care actives, including conducting validation studies using advanced equipment in the PVCS lab. Your responsibilities will also include supporting customer work requests and contributing innovative ideas to the larger R&D organization. **Key Responsibilities:** - Develop and market Croda's products in India with a focus on Hair Care applications. - Apply technical knowledge to evaluate and formulate new and existing products to meet market needs. - Design and conduct laboratory experiments, review results, and determine next steps for experiments or project stages. - Provide technical support to sales and marketing teams by responding to customer technical inquiries and recommending products. - Work directly with customers to assess needs or co-develop formulations. - Communicate complex scientific information effectively within the applications group and to other departments. **Qualifications Required:** - Degree qualified in Chemical or Cosmetic engineering. - Proven experience and understanding of Hair Care ingredients, particularly for Hair growth, color, and greying. - Good oral and written communication skills. - Ability to work well in a team and effectively interact with others. - Familiarity with Hair care applications and instruments used in the laboratory. At Croda, you will be part of a team that values diversity, sustainability, and continuous innovation. You will have the opportunity to grow, make a meaningful impact, and thrive in a global organization with numerous opportunities for career development. The successful candidate will receive a competitive salary and benefits package, including generous PTO, best-in-industry medical benefits, free transportation to the site, and free parking on-site. Croda believes in fostering an inclusive, collaborative, and diverse organization guided by the values of Responsible, Innovative, and Together. Join us in our mission to do good, deliver value, and drive innovation in the Consumer Care markets.,
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posted 2 months ago
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Supply Chain
  • Analytical skills
  • MS Excel
  • Logistics Analytics
  • Written
  • verbal communication
  • ERP systems
  • Problemsolving
Job Description
As a Warehouse Operations Senior Analyst at Accenture, you will play a crucial role in managing the supply chain execution processes. Your responsibilities will include: - **Order Management:** - Create, validate, and maintain sales and purchase orders - Ensure timely order processing and resolve order discrepancies - **Returns Management:** - Process product returns and coordinate with stakeholders to minimize revenue leakage - Track root causes and recommend corrective actions - **Distribution & Logistics:** - Manage distribution planning and shipment scheduling - Optimize logistics to reduce cost and improve on-time delivery - Monitor carrier performance and escalate exceptions - **Master Data Management:** - Create and maintain accurate master data for products, customers, and vendors - Ensure data integrity across ERP and planning tools In this role, we are looking for individuals with the following qualifications and skills: - Bachelors degree in Supply Chain, Logistics, or related field (Masters preferred) - 5-8 years of experience in order management, logistics, or supply chain operations - Strong knowledge of ERP systems (SAP, Oracle, or similar) - Analytical skills to identify bottlenecks and recommend improvements - Excellent communication and cross-functional collaboration skills Key competencies and qualifications for this role include: - Process-oriented with a strong attention to detail - Ability to manage high transaction volumes under tight timelines - Problem-solving mindset with a focus on continuous improvement - Proficiency in MS Excel and reporting tools As a Warehouse Operations Senior Analyst at Accenture, you will be responsible for analyzing and solving complex problems. Your interactions will primarily be with peers within Accenture, with some potential interactions with clients and/or Accenture management. You will have autonomy in your daily work and tasks, with moderate guidance on new assignments. Your decisions will impact your own work and potentially the work of others. This role may require you to work in rotational shifts.,
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posted 2 months ago

Lead - ISP Operations

Tata Tele Business Services
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Collaboration Solutions
  • Innovation
  • Technology Solutions
  • ISP Operations
  • Connectivity Solutions
  • Communication Solutions
  • Cloud Solutions
  • Security Solutions
  • IoT Solutions
  • Marketing Solutions
  • ICT Services
  • Customercentricity
  • Digital Connectivity Solutions
Job Description
**Role Overview:** As part of Tata Tele Business Services (TTBS), you will play a crucial role in transforming businesses through digitalization. TTBS is the leading enabler of connectivity and communication solutions for businesses in India, offering a wide range of services such as connectivity, collaboration, cloud, security, IoT, and marketing solutions. With a strong focus on customer-centricity and innovation, TTBS has earned recognition from customers and peers. **Key Responsibilities:** - Work closely with clients to understand their connectivity and communication needs - Provide tailored solutions to enhance clients" digital capabilities - Collaborate with internal teams to ensure seamless delivery of services - Stay updated on industry trends and technologies to offer cutting-edge solutions - Drive business growth through effective networking and client engagement **Qualifications Required:** - Bachelor's degree in a related field such as Telecommunications, Information Technology, or Business - Proven experience in sales or account management in the ICT industry - Strong communication and interpersonal skills - Ability to think strategically and solve complex problems - Knowledge of digital technologies and their applications in business environments **Note:** The job description does not include any additional details about the company.,
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posted 2 months ago
experience3 to 7 Yrs
location
Navi Mumbai, Maharashtra
skills
  • mechanical systems
  • troubleshooting
  • communication skills
  • equipment operation
  • mechanical service support
  • problemsolving
  • diagnostic tools
  • maintenance practices
Job Description
Role Overview: As a Territory Service Representative with a specialization in mechanical systems, you will play a crucial role in ensuring client satisfaction and retention by delivering exceptional mechanical service support. Your responsibilities will include managing and servicing a designated territory, addressing client needs, and maintaining the operational readiness of various mechanical equipment and systems. This role will require a combination of technical expertise and outstanding customer service skills, involving hands-on problem-solving and relationship management. You will collaborate closely with sales teams to support business growth, implement service strategies, and ensure the efficient, safe, and reliable operation of client systems. If you have a passion for troubleshooting mechanical systems and thrive in a dynamic fieldwork environment, this position presents an exciting and fulfilling career opportunity. Key Responsibilities: - Provide technical mechanical service support to clients within the assigned territory. - Conduct routine maintenance and repairs on a variety of mechanical systems. - Diagnose equipment issues and propose effective solutions to minimize downtime. - Collaborate with the sales team to identify service opportunities and address customer needs. - Maintain accurate records of service activities and client interactions. - Ensure all service work complies with company and industry safety standards. - Manage the inventory of parts and tools needed for site-specific service tasks. - Cultivate strong client relationships through regular communication. - Conduct training sessions for clients on equipment operation and maintenance practices. - Support the implementation of service and maintenance plans for new installations. - Coordinate with vendors and suppliers to ensure timely delivery of parts and services. - Generate reports on service performance and offer feedback for process enhancements. Qualifications Required: - Bachelor's degree in Mechanical Engineering or related technical field preferred. - Minimum of three years of experience in mechanical service or maintenance roles. - Strong problem-solving skills and ability to troubleshoot complex mechanical issues. - Excellent communication skills to interact effectively with clients and team members. - Proficient in using diagnostic tools and mechanical service equipment. - Ability to work independently and efficiently manage multiple service appointments. - Willingness to travel extensively within the assigned service territory as required.,
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posted 2 months ago
experience8 to 12 Yrs
location
Navi Mumbai, Maharashtra
skills
  • SQL
  • Python
  • Airflow
  • Kafka
  • Snowflake
  • AWS
  • Azure
  • GCP
  • Data governance
  • Data quality
  • Stakeholder management
  • ETLELT frameworks
  • Compliance frameworks
  • AIML platforms
Job Description
As a Data Engineering Manager within the Enterprise Data Platform team at PitchBook, you will lead a team of skilled data engineers responsible for building and optimizing data pipelines, managing large-scale data models, and ensuring the quality, availability, and performance of enterprise data assets. This leadership role combines technical depth, strategic thinking, and people management to enable PitchBooks data-driven decision-making and analytics capabilities. You'll collaborate closely with cross-functional partners across Technology & Engineering, Product, Sales, Marketing, Research, Finance, and Administration to deliver robust, scalable data solutions. The ideal candidate is a hands-on leader with a strong background in modern data platforms, cloud architecture, and team developmentsomeone passionate about empowering teams and improving data capabilities across the organization. This is both a strategic and hands-on leadership role: you will guide architectural decisions, mentor engineers, collaborate with cross-functional leaders, and contribute to building next-generation data and AI capabilities at PitchBook. You will exhibit a growth mindset, be willing to solicit feedback, engage others with empathy, and help create a culture of belonging, teamwork, and purpose. **Primary Job Responsibilities:** - Lead, mentor, retain top talent and develop a team of data engineers, fostering a culture of excellence, accountability, and continuous improvement. - Define and drive the data engineering roadmap aligned with enterprise data strategy and business objectives. - Collaborate with senior technology and business leaders to define data platform priorities, architecture, and long-term vision. - Promote a culture of innovation, operational rigor, and customer empathy within the data organization. - Oversee the design, development, and maintenance of high-quality data pipelines and ELT/ETL workflows across enterprise systems and PitchBooks platform. - Ensure scalable, secure, and reliable data architectures using modern cloud technologies (e.g, Snowflake, Airflow, Kafka, Docker). - Lead AI learning initiatives and integrate AI/ML-driven solutions into data products to enhance automation, predictive insights, and decision intelligence. - Champion data quality, governance, lineage, and compliance standards across the enterprise data ecosystem. - Partner with engineering and infrastructure teams to optimize data storage, compute performance, and cost efficiency. - Support career development through mentoring, skill-building, and performance feedback. **Skills And Qualifications:** - Bachelors or Masters degree in Computer Science, Engineering, or a related field. - 8+ years of experience in data engineering or related roles, including at least 23 years of leadership experience managing technical teams. - Proven experience designing and maintaining large-scale data architectures, pipelines, and data models in cloud environments (e.g, Snowflake, AWS, Azure, or GCP). - Advanced proficiency in SQL and Python for data manipulation, transformation, and automation. - Deep understanding of ETL/ELT frameworks, data orchestration tools (e.g, Airflow), and distributed messaging systems (e.g, Kafka). - Strong knowledge of data governance, quality, and compliance frameworks. - Experience working with enterprise data sources (CRM, ERP, Marketing Automation, Financial Systems, etc.) is preferred. - Hands-on experience with AI/ML platforms, model deployment, or data-driven automation is a strong plus. - Excellent communication and stakeholder management skills with the ability to translate complex data concepts into business value. - Demonstrated ability to build high-performing teams and lead through change. Morningstar India is an equal opportunity employer. Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.,
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posted 2 months ago
experience2 to 6 Yrs
location
Thane, Maharashtra
skills
  • Telugu
  • Kannada
  • Punjabi
  • Gujarati
  • Call logging
  • Fluent communication in English Hindi
  • Regional language Tamil
  • Strong negotiation skills
  • Persuasion skills
  • Conflictresolution skills
  • Resilience
  • Empathy
  • Professionalism
  • Ability to manage stress
  • Proficiency in digital CRM tools
Job Description
As a Resolution Analyst at Rezolution Performance Centre in Wagle Estate, Thane, you will be responsible for handling complex recovery conversations with empathy, fluency, and precision. Your key responsibilities will include: - Managing high-value/complex overdue accounts through professional telephonic communication - Achieving recovery and resolution targets with accuracy and compliance - Handling escalations requiring deeper negotiation and conflict resolution - Maintaining professional rapport while ensuring adherence to compliance and regulatory frameworks - Documenting commitments, call outcomes, and resolutions in CRM systems - Acting as a role model for junior tele-collection officers through consistent performance - Sharing portfolio insights and customer behavioral patterns with team leads To excel in this role, you should possess the following key skills and attributes: - Fluent communication in English & Hindi (mandatory) + regional language (Tamil, Telugu, Kannada, Punjabi, Gujarati) - Strong negotiation, persuasion, and conflict-resolution skills - Resilience, empathy, and professionalism - Ability to manage stress and high-pressure recovery conversations - Proficiency in digital CRM tools and call logging In order to be eligible for this position, you should meet the following criteria: - Minimum fixed salary of 3.6 LPA in current/previous role - 2-3 years of experience in Sales / Dispute Resolution / Customer Service / Tele-collections / Recovery / Negotiation roles - Strong communication skills in both English and Hindi - Willingness to undergo psychometric assessment - Age preferably 22-30 years The Compensation and Benefits for this role include: - Fixed Salary: 4.2 - 4.8 LPA + up to 150% incentive - Benefits: Health & Medical Insurance, Personal Accident Coverage, Retirals Rezolution is a decade-old, pan-India debt collection company with 750+ professionals across 60+ cities. The Thane Performance Centre is its flagship hub, driving AI-led collection technologies and high-performance tele-collections. If you join us, you can expect: - Premium Role: Transition into a senior, performance-driven role - Growth Pathway: Progress into team lead and strategy roles within 12-18 months - Cutting-Edge Environment: AI-first collection ecosystem with a performance-driven culture To apply for this position, send your resume to hr@sdmcpl.com. Shortlisted candidates will undergo screening, psychometric assessment, and final interviews.,
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posted 2 months ago
experience2 to 6 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Salesforce Marketing Cloud
  • Adobe Dreamweaver
  • Adobe Photoshop
  • Project management
  • SQL
  • Collaboration
  • Communication
  • Adaptability
  • HTML coding
  • Email development
  • Adobe Campaign
  • AB testing
  • Timemanagement
  • Attention to detail
  • AMPscript
  • Problemsolving
Job Description
As the Email Production Coordinator at WebMD, your role will be crucial in executing email campaigns that are in line with Medscape's editorial marketing strategies. You will use an internal HTML editing tool to create emails, collaborate with Sales Planning and Editorial teams, ensure intake requirements are met, quality assure (QA), and launch campaigns. Post-deployment monitoring will also be part of your responsibilities. Key Responsibilities: - Manually code HTML emails, QA test proofs, set audience targeting, and deploy campaigns - Troubleshoot HTML rendering issues and propose coding improvements for better rendering across various email clients - Complete and QA campaign setups and edits rapidly and accurately - Coordinate email campaign requests and assets, ensuring deadlines are met and notifying relevant stakeholders for reviews and approvals - Implement list segmentation strategies for targeted email campaigns Qualifications: - Bachelor's degree preferred or equivalent experience in email development - Minimum 2 years of HTML coding experience for emails - Knowledge and experience using a major third-party Email Service Provider (e.g., Salesforce Marketing Cloud, Adobe Campaign) - Strong familiarity with Adobe Dreamweaver and Photoshop (a plus) - Experience with A/B testing for emails - Excellent time-management, organization, project management, and attention to detail skills - Ability to think creatively about marketing testing techniques and options - Quick identification and resolution of operational and process issues - AMPscript (SalesForce) experience (optional) - SQL experience (optional) In addition to the above, you should possess the following skills: - Demonstrated ability to work collaboratively - Capability to comprehend, simplify, and communicate complex ideas - Extreme attention to detail and consistency in work - Strong organizational skills to manage multiple projects simultaneously - Self-motivated, problem-solving nature, and effective communication skills - Adaptability to work in a fast-paced and sometimes high-pressure environment Please note that WebMD Health Corp., an Internet Brands Company, is a prominent provider of health information services through various online portals and platforms.,
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posted 2 months ago

Engineering Manager

Future Solution Centre
experience15 to >25 Yrs
Salary18 - 28 LPA
location
Mumbai City, Pune+8

Pune, Bangalore, Noida, Chennai, Navsari, Hyderabad, Gurugram, Kolkata, Delhi

skills
  • process
  • leadership
  • risk
  • management
  • communication skills
  • thinking
  • delegation
  • improvement
  • team
  • stakeholder
  • problem-solving
  • critical
Job Description
An Engineering Manager oversees the technical direction and day-to-day operations of an engineering team. The role is a balance between technical expertise and people leadership, focused on delivering high-quality products on schedule and within budget. Engineering Managers serve as a crucial bridge, communicating complex technical information to non-technical stakeholders and company leadership while also providing clear guidance to their team. Duties and responsibilitiesTechnical oversight and project managementLead the planning, execution, and deployment of engineering projects, ensuring they align with business objectives.Define project scope, goals, and deliverables in collaboration with senior management and other stakeholders.Manage project timelines, resources, and budgets to ensure successful delivery within defined constraints.Ensure the technical quality and accuracy of the team's work by participating in code reviews, design discussions, and troubleshooting. Team leadership and people managementSupervise, mentor, and coach a team of engineers, fostering their professional growth and development.Conduct regular one-on-one meetings with team members to provide feedback, discuss career goals, and address concerns.Manage the hiring process, including sourcing, interviewing, and onboarding new engineering talent.Cultivate a healthy, collaborative, and psychologically safe team environment. Strategic alignment and process improvementTranslate high-level company goals into tactical plans and roadmaps for the engineering team.Collaborate with other departments, such as product management, design, and sales, to ensure alignment and effective communication.Drive continuous improvement of engineering processes, tools, and best practices to increase efficiency and productivity.Identify and mitigate risks and dependencies that could impact project delivery. Advocacy and communicationAct as a spokesperson for the team, communicating their needs, progress, and accomplishments to upper management and other stakeholders.Secure necessary resources, funding, and approvals to ensure the team can succeed.Provide clear and concise instructions to the engineering team, ensuring that all tasks are understood and executed correctly. If you're interested, Kindly forward your resume to:- elisajohnson651@gmail.com
posted 2 months ago

Customer Relations Manager

Future Solution Centre
experience12 to 22 Yrs
Salary14 - 24 LPA
location
Mumbai City, Pune+8

Pune, Bangalore, Noida, Chennai, Hyderabad, Kolkata, Gurugram, Udhampur, Delhi

skills
  • analysis
  • data
  • conflict
  • patience
  • communication skills
  • resolution
  • proactive
  • mindset
  • problem-solving
  • listening
  • active
  • empathy
Job Description
A Customer Relations Manager, also known as a Client Relations Manager or Relationship Manager, is responsible for managing and nurturing relationships with customers to ensure their satisfaction, loyalty, and long-term engagement. They serve as the primary point of contact for clients, handling inquiries, resolving issues, and ensuring a positive brand experience. Customer Relations Manager job descriptionJob Summary:We are seeking an experienced and empathetic Customer Relations Manager to join our team. The ideal candidate will be responsible for building and preserving strong, profitable relationships with our key clients. The Customer Relations Manager will act as the main point of contact for customers, addressing their concerns and proactively ensuring their needs are met to drive customer satisfaction and retention. Key Responsibilities:Relationship Management: Build and maintain strong, trusting, and long-lasting relationships with key customers and stakeholders to ensure their continued loyalty.Customer Advocacy: Act as the voice of the customer within the organization, communicating customer feedback and needs to internal teams, including sales, marketing, and product development.Issue Resolution: Efficiently and promptly resolve customer complaints and issues, escalating complex problems to the appropriate internal teams for resolution.Customer Engagement: Regularly check in with clients to ensure their satisfaction and gather feedback. Identify opportunities for upselling and cross-selling products or services.Strategy Development: Develop and implement customer retention strategies, including loyalty programs, based on customer feedback and data analysis.Performance Tracking: Monitor customer satisfaction metrics, compile reports on customer feedback, and analyze trends to identify areas for improvement.Product Expertise: Maintain superior knowledge of the company's products and services to effectively assist and educate clients. If you're interested, Kindly forward your resume to:- elisajohnson651@gmail.com
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