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1,430 Customer Executive Jobs in Thane

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posted 2 months ago

Customer Care Representative

Vibrantzz Management Services Hiring For International BPO
experience0 to 4 Yrs
Salary1.0 - 4.0 LPA
location
Thane, Navi Mumbai+1

Navi Mumbai, Mumbai City

skills
  • customer service
  • outbound calling
  • inbound calls
  • communication skills
  • night shift
Job Description
We are hiring for a US Health Care Voice Process role. If you have prior BPO experience and strong communication skills, this is your chance to join a leading organization with great growth opportunities. Eligibility: HSC/Graduate Minimum 6 months BPO experience Salary: Up to 41,000 + 1,750 (based on experience & AMCAT score) Location: Malad (Work from Office) Work Details: 5 days working Immediate joining Easy selection process only 1 round Perks & Benefits: Competitive salary package Career growth opportunities Friendly work environment Contact: Celesti- 8433524551 celesti.vibrantzz@gmail.com
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posted 4 days ago

Urgent opening for the Customer care executive

Subhadra Jobs Consultancy Hiring For BPO
experience0 to 2 Yrs
Salary< 50,000 - 2.0 LPA
location
Mumbai City
skills
  • customer care
  • inbound
  • customer service
  • customer support
  • outbound
Job Description
Hi, JD for Customer Care Executive for voice process (Banking) or Ecommerce process * Salary grid:14k to 19 k as per process ctc would be there * Attractive incentives based on work performance * Qualification: 12th completion mandatory * Languages: English is mandatory * 6 days working/training with 1 rotational week off * Gender: M/F applicable. * General Shift: 10am to 7pm * Experience: Fresher/Exper
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posted 3 weeks ago

Customer Care Representative

Subhadra Jobs Consultancy Hiring For Bpo Company
experience0 to 1 Yr
Salary< 50,000 - 2.5 LPA
location
Kolkata, Mumbai City
skills
  • customer support
  • domestic bpo
  • bpo operations
  • non voice
  • bpo
  • telesales
  • customer care
  • telecaller
Job Description
We do have the opening for the Cpo, Interested customer care executive for the Bpo. Interested please apply. hift Timings   Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)   Female Candidates: Day Shifts (Any 9 hours till 8:00 PM)     Weekly Off: 1 Rotational Off   Eligibility Criteria   Freshers or Minimum 6 months of experience in Customer Service   Must clear the Versant Test with a minimum score of 4     Key Responsibilities   Handle customer queries and complaints through calls, chats, and emails   Provide accurate information on flight bookings, schedules, and policies   Manage inbound and outbound interactions professionally   Resolve customer concerns and escalate complex cases when required   Support back-office operations such as documentation and follow-ups   Ensure high levels of customer satisfaction and service quality Any freshers or experience can apply for the Job
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posted 2 months ago

Customer Service Executive

Tech Mahindra Ltd.
Tech Mahindra Ltd.
experience1 to 5 Yrs
Salary3.5 - 5 LPA
location
Mumbai City
skills
  • smart worker
  • international bpo
  • excellent communication
  • quick
  • learner
Job Description
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues that require escalation.
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posted 2 months ago

Customer care executive

Subhadra Jobs Consultancy Hiring For Bpo
experience0 to 2 Yrs
Salary< 50,000 - 2.0 LPA
location
Mumbai City
skills
  • customer support
  • customer care
  • chat
  • domestic bpo
  • voice
  • bpo
  • inbound
  • outbound.
  • freshers
Job Description
Hi, We do have the opening for the customer care executive for the Bpo. Interested please apply Handle customer queries and complaints through calls, chats, and emails Provide accurate information on flight bookings, schedules, and policies Manage inbound and outbound interactions professionally Resolve customer concerns and escalate complex cases when required Support back-office operations such as documentation and follow-ups Ensure high levels of customer satisfaction and service quality Looking Immediate joiner.  
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posted 2 months ago
experience1 to 5 Yrs
Salary2.5 - 6 LPA
location
Pune, Bangalore+3

Bangalore, Noida, Hyderabad, Mumbai City

skills
  • customer handling
  • international process
  • inbound calls
  • voice process
  • communication skills
  • graduate
  • outbound calls
  • customer service customer support
  • chat support
  • undergraduate
Job Description
Job Description: We are hiring Customer Service Executives for leading MNC BPOs across Pune, Hyderabad, Mumbai, and Bangalore. This is an excellent opportunity for candidates looking to build a stable and rewarding career in the customer support domain. Key Responsibilities: Handle customer queries via calls, emails, or chat (based on process). Resolve complaints with a customer-first approach. Document all customer interactions clearly and accurately. Adhere to quality standards and process compliance. Maintain professionalism and courtesy throughout all interactions. Eligibility: Graduates / Undergraduates can apply. Excellent verbal and written communication skills. Willing to work in rotational shifts / night shifts (for international processes). Freshers encouraged; experience in BPO / Customer Service is a plus. Must be ready for immediate joining. Perks & Benefits: Fixed salary + attractive performance incentives. 5-day work week (depending on process). Cab facility (based on shift & location). Career growth and cross-process learning opportunities. Friendly work culture with international exposure. Walk-in or Apply Now Limited Openings! White Horse Manpower Consultancy Pvt. Ltd.#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road (Exit of Commercial Street), Bangalore 560051 Call/WhatsApp for Pune/Mumbai/Hyderabad/Bangalore Jobs: Contact: 9342431048/49 9972020040/50 9900777511 9620000443, 8151030036, 9008837779 810578222, 
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posted 1 month ago

Customer Service Executive

Tech Mahindra Ltd.
Tech Mahindra Ltd.
experience1 to 5 Yrs
Salary3.0 - 5 LPA
location
Thane, Mumbai City
skills
  • telecom
  • telecalling
  • bpos
  • customer
  • cross selling
  • upselling
  • international bpo
  • customer service
  • retention
Job Description
Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com
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posted 1 week ago

Customer Care Agent

Vibrantzz Management Services Hiring For International BPO
experience0 to 4 Yrs
Salary2.0 - 5 LPA
location
Thane, Mumbai City
skills
  • voice
  • customer service
  • customer
  • inbound process
  • international bpo
  • graduate
  • voice process
  • customer care
  • communication skills
  • service
  • bpo
Job Description
Customer Care Agent Work Location: Malad / Thane Salary Range: 17,000 - 40,000 About the Role We are hiring Customer Experience Advisors for voice-based customer support across Domestic and International processes (US / UK / AUS). Candidates with strong communication skills and a customer-first mindset are encouraged to apply. Who Can Apply Freshers Experienced candidates from Domestic or International BPO Qualification: HSC / Graduate Key Responsibilities Manage incoming/outgoing customer calls Understand queries and provide accurate resolutions Maintain process quality and customer satisfaction Follow communication guidelines and performance standards Skills Required Excellent verbal communication Problem-solving ability Professional and customer-centric approach Comfortable with rotational shifts Perks & Benefits Travel allowance Performance incentives One-way travel provided Recruiter Contact Email: Call / WhatsApp: +91 73045 33683
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posted 2 months ago

Customer Care Executive(telecom)

Vibrantzz Management Services Hiring For International BPO
experience0 to 4 Yrs
Salary2.5 - 4.5 LPA
location
Thane, Navi Mumbai+1

Navi Mumbai, Mumbai City

skills
  • inbound calls
  • international bpo
  • communication skills
  • graduate
  • hsc
  • voice process
  • customer service
  • customer support
  • bpo
Job Description
Job Title: Customer Service Executive Telecom Voice Process Location: Thane, Mumbai Job Type: Full-Time | Work from Office About the Role: We are hiring Customer Service Executives for a Telecom Voice Process (Australian Shift). The role involves interacting with customers, resolving telecom-related queries, and ensuring excellent service delivery. Eligibility Criteria: Education: HSC or Graduate (Any Stream) Experience: Minimum 6 months of BPO Voice Process experience required Experience Letter: Mandatory Freshers: Not Eligible Salary Range: Up to 29,000 per month (CTC) based on experience and communication skills Shift & Working Days: Shift: US Rotational Shifts (Night Shifts) Working Days: 5 Days Working | 2 Rotational Offs Key Responsibilities: Handle inbound and outbound customer calls for telecom services. Resolve billing, technical, and service-related queries effectively. Ensure high levels of customer satisfaction and process compliance. Record accurate details and update CRM systems regularly. Skills Required: Excellent English communication skills (verbal). Confident and proactive in handling customer calls. Good listening, analytical, and problem-solving skills. Comfortable working in rotational Australian night shifts. Location: Thane, Mumbai Shift: Aus Rotational Salary: Up to 29,000 per month 5 Days Working | 2 Rotational Offs Minimum 6 Months of Voice Process Experience is Mandatory! Send your CV to: Call / WhatsApp: 73045 33683 Immediate Joiners Preferred!
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posted 2 months ago

Customer Service Executive (US Banking Voice Process)

Vibrantzz Management Services Hiring For concentrix
experience0 to 4 Yrs
Salary2.5 - 5 LPA
location
Mumbai City
skills
  • customer support
  • customer care
  • customer service
Job Description
International BPO Hiring Customer Service Executive (US Banking Process | 1.3 Lakh Joining Bonus | Mumbai) Location: Malad, Mumbai, Thane Shift: US Shift (Night Shift Only) Salary: 35,000- 38,000 per month (in-hand) + 1,30,000 Joining Bonus Process: International Voice Banking Domain Job Overview We are hiring Customer Service Executives for an International Voice Process (Banking domain). Candidates with excellent English communication skills and willingness to work in US night shifts are encouraged to apply. Freshers and experienced professionals from any domain are welcome. Key Responsibilities Handle inbound and outbound calls for US-based banking customers. Assist customers with queries, transactions, and service requests. Ensure customer satisfaction and adherence to quality standards. Follow process guidelines and maintain accurate call records. Eligibility Criteria Education: HSC / Graduate in any stream. Experience: Freshers and experienced candidates both eligible. Domain: Any industry background accepted. Communication: Excellent verbal and written English skills required. Shift: Night shift (US shift). Work Mode: Work from Office What We Offer Salary: 35,000 -38,000 per month (in-hand). Joining Bonus: 1,30,000 (Terms & Conditions apply). Cab facility as per company policy. Career growth opportunities and performance incentives. Opportunity to work for a leading international banking client. How to Apply Email: Call / WhatsApp: 8433968792
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posted 2 months ago
experience0 to 4 Yrs
Salary2.0 - 5 LPA
location
Mumbai City
skills
  • international call center
  • chat process
  • bpo
  • voice process
  • customer service
Job Description
TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED  Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 6-12 months of international voice process experience are also welcome to Apply  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: HR Amisha Mallah 9987085478 HR Team Tech MahindraInterested Candidates can directly connected with HR on the given details
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posted 2 months ago

Customer care Executive

Subhadra Jobs Consultancy Hiring For Bpo
experience1 to 3 Yrs
Salary< 50,000 - 2.0 LPA
WorkRemote
location
Pune, Jaipur+5

Jaipur, Bangalore, Noida, Kolkata, Mumbai City, Delhi

skills
  • customer support
  • voice
  • outbound
  • customer care
  • inbound
  • chat
Job Description
Good communication in English with Hindi Experience into BPO (1 year experience in mandatory) Graduation only 6 days working 1 day off (RO) Shift timing- 24/7 Salary- 23 CTC & 18 Take-home 3 month contact base, need excellent English and Hindi Candidates have 1 year exp. in BPO. with proper documents. Requirement: laptop i5 or i7 processor, Wi-Fi, USB headset, 8 GB Ram  
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posted 1 week ago
experience1 to 6 Yrs
Salary2.0 - 3.5 LPA
location
Mumbai City
skills
  • blended process
  • calling
  • international bpo
  • non voice
  • international call center
  • chat process
  • chat
  • non voice process
  • customer service
  • kpo
Job Description
International BPO  Chat Process (UK Shifts)   Experienced in handling customer queries via chat for UK clients. Comfortable with late evening to night shifts (12:30 PM 2:30 AM IST). Flexible with 5-day working schedule and 2 rotational week-offs. Strong written communication skills, customer-centric approach, and ability to deliver high-quality support in fast-paced environments. Role & responsibilities Handle customer queries via chat for UK clients with professionalism and accuracy Provide timely resolutions while maintaining high customer satisfaction scores Document interactions and update CRM tools as per process guidelines Adhere to company policies, shift schedules, and quality standards Preferred candidate profile Excellent written English communication skills Comfortable with UK shift timings (12:30 PM  2:30 AM IST) Prior experience in international BPO/chat process preferred (freshers with strong skills may also apply) Flexible with rotational week-offs and willing to work in a fast-paced environment Strong problem-solving attitude and customer-centric mindset Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.com Or Call/WhatsApp on 8425045282    
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posted 2 months ago

Customer Service Executive

Navkar Business Services
experience1 to 3 Yrs
Salary3.0 - 3.5 LPA
location
Mumbai City
skills
  • customer support
  • fluent communication
  • english communication
Job Description
Profile: (CS) Customer Service. Job Description: The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. Customer Service Associate Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through phones. Acknowledging and resolving customer complaints. Knowing our properties and services we provide inside and out so that you can answer questions. Processing applications, and requests. Keeping records of customer interactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Provide accurate, valid, and complete information by using the right method. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. direct requests and unresolved issues to the designated resource communicate and coordinate with internal departments Follow communication procedures, guidelines, and policies Customer Service Associate Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. knowledge of customer service principles and practice Key Skills and Competencies Personal skills & listening skills communication skills- verbal and written problem analysis and problem-solving attention to detail and accuracy customer service orientation Perks and Benefits CTC as per Company Standard Provident Fund Medical Insurance Yearly Bonus based on Performance Yearly appraisal Paid Vacation and Sick leaves Attendance Incentives  Contact Details Khushi8097818896
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posted 2 weeks ago
experience0 to 4 Yrs
Salary1.5 - 4.0 LPA
location
Mumbai City
skills
  • customer support
  • customer relationship
  • international process
  • bpo
  • non voice process
  • voice process
  • customer service
  • inbound calls
  • customer care
  • outbound calls
Job Description
Position : Customer Support Specialist (International Voice/Non-Voice) Location : Malad- Mumbai Salary CTC : Upto Rs. 430,000 Mode of Interviews: Face-to-Face Working Model : Work From Office Working Days : 5.5 Days with rotational shifts and Weekly Off. Shifts : 9.5 Hrs. Shift (Including 1 Hr. Break)  Qualification :  10+2 / Graduate with excellent verbal & written communication skills  Open for both freshers and experienced candidates  Computer Knowledge, good typing speed Contact person- Varalakshmi- Varalakshmi.y@livecjobs.com or call on 7995831110  Job Description We are looking for dynamic and customer-focused professionals to join our International Customer Support team. The role involves handling customer queries through calls, emails, and chat, ensuring superior service delivery to global customers.   Handle inbound and outbound international customer calls. Provide accurate information and resolve customer queries efficiently. Troubleshoot product/service-related issues and provide appropriate solutions. Maintain high levels of professionalism and customer satisfaction during interactions. Document call outcomes and update CRM systems accurately. Respond to customer queries via email, chat, and other written channels. Ensure timely and grammatically accurate responses to international customers. Analyze customer issues and provide clear, step-by-step resolutions. Maintain service level agreements (SLAs) for response time and quality. Escalate unresolved issues to the appropriate teams when necessary.  
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posted 2 months ago

CSE (Customer Service Executive)

Vibrantzz Management Services Hiring For Interntional BPO
experience0 to 4 Yrs
Salary3.0 - 5 LPA
location
Thane, Mumbai City
skills
  • customer service
  • international calling
  • bpo
  • customer care
  • international bpo
  • communication skills
  • inbound process
  • voice process
  • customer service executive
Job Description
Job Title: CSE (Customer Service Executive) Location: Malad / Thane (Work from Office) Salary: 17,000- 45,000 per month Process: International Voice Process (US / UK / Australian Shifts) Shifts: Rotational Night Shifts (9-hour window) US Shift: 5:30 PM 9:30 AM UK Shift: 10:30 PM 4:30 AM Australian Shift: 3:00 AM 3:00 PM Weekly Offs: 2 Rotational Weekly Offs Experience Required: 6-12 months of International Voice Experience (Mandatory) Qualification: HSC / Graduate Job Description We are hiring for CSE (Customer Service Executive) for our International Voice Process based in Malad and Thane. The ideal candidate should have prior experience in international voice support and excellent communication skills. Responsibilities Handle inbound/outbound international calls (US/UK/Australia) Resolve customer queries professionally and effectively Maintain and update customer records accurately Achieve performance targets (quality & productivity) Escalate issues as per process requirements Requirements Excellent English communication skills (spoken & written) Strong problem-solving ability and customer service attitude Comfortable with rotational night shifts Basic computer knowledge and CRM handling skills Benefits Attractive salary with night shift allowances Performance-based incentives Positive and growth-oriented work culture Training and career development opportunities To Apply: Send your CV to Or Call / WhatsApp: 73045 33683 Immediate Joiners Preferred!
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posted 7 days ago
experience0 to 4 Yrs
Salary3.5 - 5 LPA
location
Mumbai City
skills
  • smart worker
  • 360 feedback
  • leadership skills
  • action learning
  • international business strategy
  • communication skills
  • international sales
Job Description
DescriptionWe are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating exceptional communication and problem-solving skills to enhance customer satisfaction.  Responsibilities Handle customer inquiries and complaints in a professional and courteous manner. Provide accurate information and assistance regarding products and services. Resolve customer issues efficiently, ensuring a high level of customer satisfaction. Document customer interactions and maintain detailed records of inquiries and resolutions. Collaborate with other departments to improve overall customer experience. Continuously update knowledge of company products, services, and policies. Skills and Qualifications 1-6 years of experience in customer service or a related field. Proficient in using customer service software and tools. Strong verbal and written communication skills in English and local languages. Excellent problem-solving skills and ability to think on your feet. Ability to work in a fast-paced environment and manage multiple tasks effectively. Strong interpersonal skills and a customer-oriented mindset.
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posted 2 months ago
experience1 to 6 Yrs
WorkRemote
location
Mumbai City
skills
  • international voice process
  • good
  • communication
  • knowledge process outsourcing
  • bpo
  • skills
  • motivated
  • immediate
  • joiner
  • shifts
  • rotational
Job Description
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues that require escalation.  
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posted 2 months ago
experience0 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Mumbai City
skills
  • international call center
  • domestic bpo
  • international bpo
  • graduate students
  • voice process
  • communication skills
Job Description
  Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK/US Customer Service Voice Process . *Eligibility: - HSC/Graduate with minimum 0-12 months of INTERNATIONAL BPO experience (Voice)                  FRESHERS CAN APPLY TOO.                        Ex- Employees are welcomed, subject to eligibility.                      - Candidates should be comfortable in working from Office.                     - Transportation Boundary- (Church gate to Virar, CST to Thane, CST to Vashi)                   *Benefits: - Salary Offered + Performance Incentives + OT                     Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM)                  Location: Mumbai, Malad (W)                        Process: Customer Service & sales Process                      Designation: Customer Relations Advisor                       CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES.               INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO 7620636678 YASH JAIN                Regards,                          HR Team- Tech Mahindra Ltd.            
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posted 2 weeks ago
experience0 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Mumbai City
skills
  • team building
  • international voice process
  • confidence building
  • leadership skills
  • smart worker
  • customer retention
  • good communication skills
Job Description
Responsibilities Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner.Provide exceptional customer service by understanding customer needs and offering appropriate solutions.Document customer interactions and maintain accurate records in the CRM system.Collaborate with team members to improve customer service processes and enhance customer satisfaction.Identify trends in customer inquiries and provide feedback to management for continuous improvement.Train and mentor junior customer service representatives as needed. Skills and Qualifications1-6 years of experience in customer service or related field.Excellent communication skills in English (verbal and written).Strong problem-solving skills and the ability to think critically under pressure.Proficiency in using customer service software and CRM systems.Ability to work independently as well as part of a team.Strong organizational skills and attention to detail.Empathy and patience when dealing with customer concerns.
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