Vibrantzz Management Services Hiring For International BPO
0 to 4 Yrs
1.0 - 4.0 LPA
Thane, Navi Mumbai+1
Navi Mumbai, Mumbai City
customer service
outbound calling
inbound calls
communication skills
night shift
We are hiring for a US Health Care Voice Process role. If you have prior BPO experience and strong communication skills, this is your chance to join a leading organization with great growth opportunities.
Eligibility:
HSC/Graduate
Minimum 6 months BPO experience
Salary:
Up to 41,000 + 1,750 (based on experience & AMCAT score)
Location:
Malad (Work from Office)
Work Details:
5 days working
Immediate joining
Easy selection process only 1 round
Perks & Benefits:
Competitive salary package
Career growth opportunities
Friendly work environment
Contact:
Celesti- 8433524551
celesti.vibrantzz@gmail.com
Hi,
JD for Customer Care Executive for voice process (Banking) or Ecommerce process
* Salary grid:14k to 19 k
as per process ctc would be there
* Attractive incentives based on work performance
* Qualification: 12th completion mandatory
* Languages: English is mandatory
* 6 days working/training with 1 rotational week off
* Gender: M/F applicable.
* General Shift: 10am to 7pm
* Experience: Fresher/Exper
We do have the opening for the Cpo,
Interested customer care executive for the Bpo.
Interested please apply.
hift Timings
Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)
Female Candidates: Day Shifts (Any 9 hours till 8:00 PM)
Weekly Off: 1 Rotational Off
Eligibility Criteria
Freshers or Minimum 6 months of experience in Customer Service
Must clear the Versant Test with a minimum score of 4
Key Responsibilities
Handle customer queries and complaints through calls, chats, and emails
Provide accurate information on flight bookings, schedules, and policies
Manage inbound and outbound interactions professionally
Resolve customer concerns and escalate complex cases when required
Support back-office operations such as documentation and follow-ups
Ensure high levels of customer satisfaction and service quality
Any freshers or experience can apply for the Job
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.
Hi,
We do have the opening for the customer care executive for the Bpo.
Interested please apply
Handle customer queries and complaints through calls, chats, and emails
Provide accurate information on flight bookings, schedules, and policies
Manage inbound and outbound interactions professionally
Resolve customer concerns and escalate complex cases when required
Support back-office operations such as documentation and follow-ups
Ensure high levels of customer satisfaction and service quality
Looking Immediate joiner.
Job Description:
We are hiring Customer Service Executives for leading MNC BPOs across Pune, Hyderabad, Mumbai, and Bangalore. This is an excellent opportunity for candidates looking to build a stable and rewarding career in the customer support domain.
Key Responsibilities:
Handle customer queries via calls, emails, or chat (based on process).
Resolve complaints with a customer-first approach.
Document all customer interactions clearly and accurately.
Adhere to quality standards and process compliance.
Maintain professionalism and courtesy throughout all interactions.
Eligibility:
Graduates / Undergraduates can apply.
Excellent verbal and written communication skills.
Willing to work in rotational shifts / night shifts (for international processes).
Freshers encouraged; experience in BPO / Customer Service is a plus.
Must be ready for immediate joining.
Perks & Benefits:
Fixed salary + attractive performance incentives.
5-day work week (depending on process).
Cab facility (based on shift & location).
Career growth and cross-process learning opportunities.
Friendly work culture with international exposure.
Walk-in or Apply Now Limited Openings!
White Horse Manpower Consultancy Pvt. Ltd.#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road (Exit of Commercial Street), Bangalore 560051
Call/WhatsApp for Pune/Mumbai/Hyderabad/Bangalore Jobs:
Contact: 9342431048/49 9972020040/50 9900777511 9620000443, 8151030036, 9008837779 810578222,
Job Summary
As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones.
Key Responsibilities
Handle customer calls professionally and empathetically
Resolve queries and provide timely, accurate solutions
Document customer interactions and maintain records
Meet performance metrics including call quality, resolution time, and customer satisfaction
Participate in training and quality assurance programs
Collaborate with team members and supervisors to improve service delivery
Required Skills & Qualifications
Minimum qualification: 12th pass or graduate
Excellent verbal communication skills in English (neutral accent preferred)
Basic computer proficiency and typing skills
Willingness to work in rotational shifts (including nights/weekends)
Patience, adaptability, and a customer-first attitude
Employment Type
Full-time, permanent
On-site only (no remote work)
Benefits
Health insurance
Provident fund
Incentives for performance
Transportation
FRESHERS ARE WELCOME
PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY
Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com
Vibrantzz Management Services Hiring For International BPO
0 to 4 Yrs
2.0 - 5 LPA
Thane, Mumbai City
voice
customer service
customer
inbound process
international bpo
graduate
voice process
customer care
communication skills
service
bpo
Customer Care Agent
Work Location: Malad / Thane Salary Range: 17,000 - 40,000
About the Role
We are hiring Customer Experience Advisors for voice-based customer support across Domestic and International processes (US / UK / AUS). Candidates with strong communication skills and a customer-first mindset are encouraged to apply.
Who Can Apply
Freshers
Experienced candidates from Domestic or International BPO
Qualification: HSC / Graduate
Key Responsibilities
Manage incoming/outgoing customer calls
Understand queries and provide accurate resolutions
Maintain process quality and customer satisfaction
Follow communication guidelines and performance standards
Skills Required
Excellent verbal communication
Problem-solving ability
Professional and customer-centric approach
Comfortable with rotational shifts
Perks & Benefits
Travel allowance
Performance incentives
One-way travel provided
Recruiter Contact
Email: Call / WhatsApp: +91 73045 33683
Vibrantzz Management Services Hiring For International BPO
0 to 4 Yrs
2.5 - 4.5 LPA
Thane, Navi Mumbai+1
Navi Mumbai, Mumbai City
inbound calls
international bpo
communication skills
graduate
hsc
voice process
customer service
customer support
bpo
Job Title: Customer Service Executive Telecom Voice Process Location: Thane, Mumbai
Job Type: Full-Time | Work from Office
About the Role:
We are hiring Customer Service Executives for a Telecom Voice Process (Australian Shift). The role involves interacting with customers, resolving telecom-related queries, and ensuring excellent service delivery.
Eligibility Criteria:
Education: HSC or Graduate (Any Stream)
Experience: Minimum 6 months of BPO Voice Process experience required
Experience Letter: Mandatory
Freshers: Not Eligible
Salary Range:
Up to 29,000 per month (CTC) based on experience and communication skills
Shift & Working Days:
Shift: US Rotational Shifts (Night Shifts)
Working Days: 5 Days Working | 2 Rotational Offs
Key Responsibilities:
Handle inbound and outbound customer calls for telecom services.
Resolve billing, technical, and service-related queries effectively.
Ensure high levels of customer satisfaction and process compliance.
Record accurate details and update CRM systems regularly.
Skills Required:
Excellent English communication skills (verbal).
Confident and proactive in handling customer calls.
Good listening, analytical, and problem-solving skills.
Comfortable working in rotational Australian night shifts.
Location: Thane, Mumbai Shift: Aus Rotational Salary: Up to 29,000 per month 5 Days Working | 2 Rotational Offs Minimum 6 Months of Voice Process Experience is Mandatory!
Send your CV to: Call / WhatsApp: 73045 33683 Immediate Joiners Preferred!
Vibrantzz Management Services Hiring For concentrix
0 to 4 Yrs
2.5 - 5 LPA
Mumbai City
customer support
customer care
customer service
International BPO Hiring Customer Service Executive (US Banking Process | 1.3 Lakh Joining Bonus | Mumbai)
Location: Malad, Mumbai, Thane Shift: US Shift (Night Shift Only) Salary: 35,000- 38,000 per month (in-hand) + 1,30,000 Joining Bonus Process: International Voice Banking Domain
Job Overview
We are hiring Customer Service Executives for an International Voice Process (Banking domain). Candidates with excellent English communication skills and willingness to work in US night shifts are encouraged to apply. Freshers and experienced professionals from any domain are welcome.
Key Responsibilities
Handle inbound and outbound calls for US-based banking customers.
Assist customers with queries, transactions, and service requests.
Ensure customer satisfaction and adherence to quality standards.
Follow process guidelines and maintain accurate call records.
Eligibility Criteria
Education: HSC / Graduate in any stream.
Experience: Freshers and experienced candidates both eligible.
Domain: Any industry background accepted.
Communication: Excellent verbal and written English skills required.
Shift: Night shift (US shift).
Work Mode: Work from Office
What We Offer
Salary: 35,000 -38,000 per month (in-hand).
Joining Bonus: 1,30,000 (Terms & Conditions apply).
Cab facility as per company policy.
Career growth opportunities and performance incentives.
Opportunity to work for a leading international banking client.
How to Apply
Email: Call / WhatsApp: 8433968792
TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED
Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply
- Candidates with 6-12 months of international voice process experience are also welcome to
Apply
Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview
Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7
Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package
Apply now:
CONTACT: HR Amisha Mallah 9987085478
HR Team Tech MahindraInterested Candidates can directly connected with HR on the given details
Jaipur, Bangalore, Noida, Kolkata, Mumbai City, Delhi
customer support
voice
outbound
customer care
inbound
chat
Good communication in English with Hindi
Experience into BPO (1 year experience in mandatory)
Graduation only
6 days working 1 day off (RO)
Shift timing- 24/7
Salary- 23 CTC & 18 Take-home
3 month contact base, need excellent English and Hindi
Candidates have 1 year exp. in BPO. with proper documents.
Requirement: laptop i5 or i7 processor, Wi-Fi, USB headset, 8 GB Ram
International BPO Chat Process (UK Shifts) Experienced in handling customer queries via chat for UK clients. Comfortable with late evening to night shifts (12:30 PM 2:30 AM IST). Flexible with 5-day working schedule and 2 rotational week-offs. Strong written communication skills, customer-centric approach, and ability to deliver high-quality support in fast-paced environments.
Role & responsibilities
Handle customer queries via chat for UK clients with professionalism and accuracy
Provide timely resolutions while maintaining high customer satisfaction scores
Document interactions and update CRM tools as per process guidelines
Adhere to company policies, shift schedules, and quality standards
Preferred candidate profile
Excellent written English communication skills
Comfortable with UK shift timings (12:30 PM 2:30 AM IST)
Prior experience in international BPO/chat process preferred (freshers with strong skills may also apply)
Flexible with rotational week-offs and willing to work in a fast-paced environment
Strong problem-solving attitude and customer-centric mindset
Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.com
Or Call/WhatsApp on 8425045282
Profile: (CS) Customer Service.
Job Description:
The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction.
Customer Service Associate Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers always.
Responding promptly to customer inquiries.
Communicating with customers through phones.
Acknowledging and resolving customer complaints.
Knowing our properties and services we provide inside and out so that you can answer questions.
Processing applications, and requests.
Keeping records of customer interactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Provide accurate, valid, and complete information by using the right method.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
direct requests and unresolved issues to the designated resource
communicate and coordinate with internal departments
Follow communication procedures, guidelines, and policies
Customer Service Associate Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
knowledge of customer service principles and practice
Key Skills and Competencies
Personal skills & listening skills
communication skills- verbal and written
problem analysis and problem-solving
attention to detail and accuracy
customer service orientation
Perks and Benefits
CTC as per Company Standard
Provident Fund
Medical Insurance
Yearly Bonus based on Performance
Yearly appraisal
Paid Vacation and Sick leaves
Attendance Incentives
Contact Details
Khushi8097818896
Position : Customer Support Specialist (International Voice/Non-Voice)
Location : Malad- Mumbai
Salary CTC : Upto Rs. 430,000
Mode of Interviews: Face-to-Face
Working Model : Work From Office
Working Days : 5.5 Days with rotational shifts and Weekly Off.
Shifts : 9.5 Hrs. Shift (Including 1 Hr. Break)
Qualification :
10+2 / Graduate with excellent verbal & written communication skills
Open for both freshers and experienced candidates
Computer Knowledge, good typing speed
Contact person- Varalakshmi- Varalakshmi.y@livecjobs.com or call on 7995831110
Job Description
We are looking for dynamic and customer-focused professionals to join our International Customer Support team. The role involves handling customer queries through calls, emails, and chat, ensuring superior service delivery to global customers.
Handle inbound and outbound international customer calls.
Provide accurate information and resolve customer queries efficiently.
Troubleshoot product/service-related issues and provide appropriate solutions.
Maintain high levels of professionalism and customer satisfaction during interactions.
Document call outcomes and update CRM systems accurately.
Respond to customer queries via email, chat, and other written channels.
Ensure timely and grammatically accurate responses to international customers.
Analyze customer issues and provide clear, step-by-step resolutions.
Maintain service level agreements (SLAs) for response time and quality.
Escalate unresolved issues to the appropriate teams when necessary.
Vibrantzz Management Services Hiring For Interntional BPO
0 to 4 Yrs
3.0 - 5 LPA
Thane, Mumbai City
customer service
international calling
bpo
customer care
international bpo
communication skills
inbound process
voice process
customer service executive
Job Title: CSE (Customer Service Executive)
Location: Malad / Thane (Work from Office)
Salary: 17,000- 45,000 per month
Process: International Voice Process (US / UK / Australian Shifts)
Shifts: Rotational Night Shifts (9-hour window)
US Shift: 5:30 PM 9:30 AM
UK Shift: 10:30 PM 4:30 AM
Australian Shift: 3:00 AM 3:00 PM
Weekly Offs: 2 Rotational Weekly Offs
Experience Required: 6-12 months of International Voice Experience (Mandatory)
Qualification: HSC / Graduate
Job Description
We are hiring for CSE (Customer Service Executive) for our International Voice Process based in Malad and Thane. The ideal candidate should have prior experience in international voice support and excellent communication skills.
Responsibilities
Handle inbound/outbound international calls (US/UK/Australia)
Resolve customer queries professionally and effectively
Maintain and update customer records accurately
Achieve performance targets (quality & productivity)
Escalate issues as per process requirements
Requirements
Excellent English communication skills (spoken & written)
Strong problem-solving ability and customer service attitude
Comfortable with rotational night shifts
Basic computer knowledge and CRM handling skills
Benefits
Attractive salary with night shift allowances
Performance-based incentives
Positive and growth-oriented work culture
Training and career development opportunities
To Apply: Send your CV to Or Call / WhatsApp: 73045 33683
Immediate Joiners Preferred!
DescriptionWe are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating exceptional communication and problem-solving skills to enhance customer satisfaction.
Responsibilities
Handle customer inquiries and complaints in a professional and courteous manner.
Provide accurate information and assistance regarding products and services.
Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
Document customer interactions and maintain detailed records of inquiries and resolutions.
Collaborate with other departments to improve overall customer experience.
Continuously update knowledge of company products, services, and policies.
Skills and Qualifications
1-6 years of experience in customer service or a related field.
Proficient in using customer service software and tools.
Strong verbal and written communication skills in English and local languages.
Excellent problem-solving skills and ability to think on your feet.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Strong interpersonal skills and a customer-oriented mindset.
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.
Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK/US Customer Service Voice Process
. *Eligibility: - HSC/Graduate with minimum 0-12 months of INTERNATIONAL BPO experience (Voice)
FRESHERS CAN APPLY TOO.
Ex- Employees are welcomed,
subject to eligibility.
- Candidates should be comfortable in working from Office.
- Transportation Boundary- (Church gate to Virar, CST to Thane, CST to Vashi)
*Benefits: - Salary Offered + Performance Incentives + OT
Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM)
Location: Mumbai, Malad (W)
Process: Customer Service & sales Process
Designation: Customer Relations Advisor
CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES.
INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO 7620636678 YASH JAIN
Regards,
HR Team- Tech Mahindra Ltd.
Responsibilities
Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner.Provide exceptional customer service by understanding customer needs and offering appropriate solutions.Document customer interactions and maintain accurate records in the CRM system.Collaborate with team members to improve customer service processes and enhance customer satisfaction.Identify trends in customer inquiries and provide feedback to management for continuous improvement.Train and mentor junior customer service representatives as needed.
Skills and Qualifications1-6 years of experience in customer service or related field.Excellent communication skills in English (verbal and written).Strong problem-solving skills and the ability to think critically under pressure.Proficiency in using customer service software and CRM systems.Ability to work independently as well as part of a team.Strong organizational skills and attention to detail.Empathy and patience when dealing with customer concerns.