4,943 Customer Project Manager Jobs in Pune

Job Description  Relationship Manager| Life InsuranceLocation: PuneCTC: Attractive Hike on current CTC Position: RM | Industry: Life Insurance Eligibility Criteria: GraduationGood communication & client handling skill 2 Years of experience in Life Insurance Agency Must have excellent communication & customer-handling skillsKnowledge of local language is mandatory Job Role Includes: Recruiting Agents Train and support Agency Partners Drive sales and Meet Targets Maintain relationship Send your CV to suman@skillnixrecruitment.comConnectat7451079489 Perks & Benefits:Attractive incentivesCareer growth opportunitiesInsurance & other employee benefits  

Job Title: Work From Home Opportunity (BPO Experience Required) Job Description: We are looking for immediate joiners with BPO experience of 1 year and above to work from home. The job requires excellent communication skills and candidates from major metropolitan cities are preferred. Shift Details: - Fixed 10 hours shift- Week off: Saturday and Sunday Salary: - Up to 40,000 Gross / 36,920 In-hand- Final offer will depend on last drawn in-hand salary Requirements: - Immediate joiners only- BPO experience of 1 year and above- Excellent communication skills- No major gap profiles- Candidates from major metropolitan cities preferred  For more details call/ what's app on 9890111238  

Job Description: Territory Sales Manager Bus Experience: 3- 10 Years Salary Range: 10- 16 LPA Qualification: B.E. Location: Open to All Cities The Territory Sales Manager Bus will be responsible for achieving annual bus sales targets and strengthening brand visibility for Ashok Leyland in the assigned territory. The role focuses on driving market share expansion, supporting new product introductions, and leading the dealer sales teams to achieve performance goals. The manager will ensure that all dealership activities align with company standards, including strict adherence to PRISM processes. A major part of the role involves enhancing customer satisfaction through proactive customer handling, timely issue resolution, and building strong relationships with fleet owners, operators, and dealers. The manager will provide product and process training to dealer sales executives to ensure consistency and effectiveness in sales operations. Additionally, the position requires continuous cost monitoring, identifying areas for cost optimization, and ensuring dealer profitability. The candidate will undergo extensive hands-on training before being assigned to field responsibilities.      

      Job Description: Area Manager Job Code: ITC/AM/20251119/21799 Experience: 10+ Years Salary Range: 1620 LPA Qualification: B.E. Location: Open to All Cities The Area Manager will be responsible for achieving the annual sales and service targets while strengthening overall brand visibility for Ashok Leyland across the assigned region. The role focuses on driving market share growth across all product verticals, ensuring seamless support for new product launches, and maintaining high operational standards across dealer locations through strict adherence to PRISM processes. A key aspect of this role is leading, guiding, and motivating both sales and service teams to deliver consistent performance. The Area Manager will play a crucial role in enhancing customer satisfaction by ensuring effective customer engagement, faster issue resolution, and strong coordination between dealerships and customers. In addition, the position involves monitoring operational costs, identifying opportunities for cost saving, and ensuring profitability for the dealer network. The ideal candidate must possess strong team management capabilities, a results-driven approach, and in-depth knowledge of sales and service operations within the commercial vehicle industry.    

Company: Birla Paints Location: Open to All Cities Experience Required: 4-10 Years Education: B.A. or equivalent Compensation: 8,00,000 10,00,000 per annum Job ID: ITC/ECM-FS/20251111/21665 About the Role Birla Paints is looking for an experienced and dynamic Experience Center Manager to lead our Flagship Store and deliver an immersive customer experience aligned with the innovation and ethos of Sparkle. The ideal candidate will manage a team of Experience Specialists, oversee store operations, and ensure unmatched service excellence. This leadership role requires strong customer experience skills, team management capabilities, and a proven background in luxury or premium retail environments. Key Responsibilities Lead and mentor a team of Experience Specialists to deliver exceptional customer service. Ensure the store reflects the brands premium experience and visual standards. Oversee end-to-end store operations, including scheduling, staffing, and team performance. Monitor and manage key performance indicators (KPIs). Collaborate with cross-functional teams to support strategic initiatives. Execute in-store promotions, events, and experience-driven activities. Handle escalations, resolve issues efficiently, and maintain high customer satisfaction. Maintain an organized, customer-centric, and high-performing flagship environment.

Job Title Deputy Manager Production (BIW / KUC BIW) Job Summary We are seeking a skilled and motivated Deputy Manager Production (BIW) to manage day-to-day manufacturing operations, ensure adherence to production schedules, maintain quality and safety standards, and drive continuous improvement. This role will be responsible for overseeing shop-floor activities, managing non-conformities, conducting process audits, and liaising with various teams to resolve customer issues. Key Responsibilities Daily Production & Shop-Floor Management Plan, coordinate and monitor daily production activities to meet schedule and output targets. Allocate manpower and manage machine utilization to ensure smooth workflow. Oversee timely disposal or segregation of non-conforming products or scrap. Quality Management & Process Audits Conduct regular process audits on the shop floor to ensure compliance with quality standards and SOPs. Maintain and enforce Quality Management System (QMS), including documentation (SOPs, work instructions, 5S, etc.). Identify non-conformities (NCs), follow up for closure with corrective and preventive actions (CAPA). Customer Concerns & Issue Resolution Address and resolve internal or external customer complaints or concerns related to product quality or delivery. Coordinate with quality, production, and other teams to manage rework / rejection and ensure corrective measures are implemented and sustained. Continuous Improvement & Process Optimization Identify areas for operational improvement (efficiency, quality, safety) and lead continuous improvement initiatives (e.g. 5S, lean practices, waste reduction, reduction of breakdowns). Support and drive root-cause analysis, corrective/preventive action (CA/PA), and process optimization. Facilitate training and skill development for operators / shop-floor staff. Maintenance & Resource Management Coordinate with maintenance / engineering team to ensure preventive maintenance and timely breakdown resolution to minimize downtime. Maintain records of downtime, equipment utilisation, production efficiency metrics (e.g., overall line efficiency). Safety & Housekeeping Ensure strict compliance with safety protocols, workplace safety standards, and housekeeping (5S, good shop-floor practices). Promote safety culture and awareness among all shop-floor staff. Reporting & Documentation Maintain and update production logs, quality records, audit reports, non-conformity / scrap logs. Provide regular reports / updates to senior management on production performance, quality metrics, safety incidents, and improvement status. Qualifications & Experience Bachelors degree in Mechanical / Production / Manufacturing / Automotive / related engineering discipline or Diploma with relevant experience. Ideally 3+ years experience (for degree holders) or 5+ years (for diploma holders) in production or manufacturing operations, preferably in automotive or heavy manufacturing environment. Proven experience in managing shop-floor operations, production planning, quality assurance, and continuous improvement initiatives. Required Skills & Competencies Strong leadership and people-management skills, with ability to manage teams across shifts. Good problem-solving, analytical thinking, decision-making abilities; adept at root-cause analysis and corrective/preventive action implementation. Sound understanding of manufacturing processes, production planning, quality standards, safety regulations, and maintenance coordination. Familiarity with quality systems, SOPs, 5S / lean / continuous improvement practices preferred. Effective communication and interpersonal skills; ability to coordinate across departments (production, quality, maintenance, planning).  

Hiring for Bharti axa life insurance - Bancassurance Designation/Role: Relationship Manager - BancassuranceExperience: min 1 yearIndustry: InsuranceCTC: Upto 4.20 lacsLocation: Vashi , Pune , Thane , Borivali , Navi mumbaiSkills: Bancassurance , Banca sales , Life insurance , Insurance Sales , Agency channel , Direct channel , BFSI Sales , Relationship Manager Job responsibilities: * Manage the bancassurance product portfolio and drive sales targets* Develop and implement strategic plans to increase bancassurance sales* Build and maintain strong relationships with bank branches and staff to ensure a steady flow of leads. * Motivate and train bank employees to become proficient in selling insurance products. * Identify new sales opportunities and potential for upselling and cross-selling insurance to bank customers. * Help generate and track leads, ensuring timely closure of sales* Collaborate with cross-functional teams to drive business growth* Ensure compliance with regulatory policies and guidelines

Job Description Territory Manager - Retail Sales Role Overview The Territory Manager Retail Sales is responsible for leading and managing H KVA power project requirements from initiation to successful completion. The role involves understanding customer needs, translating them into project specifications, developing actionable plans, and ensuring seamless coordination across cross-functional teams. The candidate will support technical evaluations, drive customer engagement, conduct market research, and ensure projects are delivered on time, within budget, and as per the required technical standards. This role also includes preparing progress reports and proactively addressing project challenges to support business growth. Key Responsibilities Project Leadership & Execution Lead end-to-end execution of H KVA power projects, from requirement gathering to commissioning. Understand and analyze customer requirements and convert them into detailed project plans and deliverables. Define project scope, timelines, milestones, and resource plans in alignment with business objectives. Monitor project progress, identify risks, and ensure timely mitigation to meet customer expectations. Customer Engagement & Technical Support Act as the primary point of contact for customers throughout the project lifecycle. Provide technical support, product clarifications, and solutions to customers and internal teams. Conduct technical presentations, site assessments, and product demonstrations to support decision-making. Build and maintain strong customer relationships to drive retention and repeat business. Cross-Functional Collaboration Collaborate with engineering, service, supply chain, commercial, and sales teams to ensure alignment on project requirements. Coordinate with external stakeholders including channel partners, contractors, and vendors for project execution. Support the sales team in technical discussions, bid preparations, and solutions offering. Market Research & Business Strategy Conduct market research to understand industry trends, competitor offerings, and customer expectations. Provide insights and recommendations to senior management for improving product positioning and sales strategies. Develop and implement strategies for technical handling, customer engagement, and territory expansion. Identify new business opportunities within the assigned territory and support sales growth initiatives. Performance Monitoring & Reporting Track project KPIs including timeline adherence, budget utilization, customer satisfaction, and technical performance. Prepare regular reports and dashboards for senior leadership detailing project status, risks, and key challenges. Ensure all documentation, approvals, and compliance requirements are met throughout the project lifecycle. Review project outcomes to identify areas for improvement and implement learnings in future projects. Required Skills & Competencies   Strong understanding of H KVA diesel generator sets, power systems, and related electrical equipment. Experience in technical evaluation, project planning, and onsite execution of power projects. Proficiency in reading and interpreting technical specifications and electrical drawings. Knowledge of commercial considerations, supply chain processes, and project costing. Excellent communication, customer handling, and stakeholder management abilities. Strong analytical and problem-solving skills with a detail-oriented approach. Ability to lead multiple projects simultaneously and manage deadlines effectively. Self-driven, collaborative mindset with a focus on delivering high-quality outcomes. B.Tech required.

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   

We are currently hiring enthusiastic and customer-focused individuals for various roles in our International Voice Process division. This is a fantastic opportunity to launch or enhance your career in domains such as Insurance, Sales, Collections, Customer Retention, and Lead Generation. Whether you're a fresher or bring relevant experience, we offer a platform to grow, perform, and succeed in a fast-paced, rewarding environment. Key Responsibilities: Handle inbound and outbound international customer calls. Address customer queries and provide appropriate solutions. Drive sales or collections targets as per the role. Maintain high levels of customer satisfaction. Build rapport and maintain strong client relationships. Meet quality and performance benchmarks consistently. Eligibility Criteria: Excellent communication skills both oral and written. Freshers and experienced candidates welcome. Graduates and undergraduates may apply. Willingness to work in US and general shifts. Perks & Benefits: Competitive salary up to 5.5 LPA. Unlimited incentives based on performance. Free cab facility (both sides). Fixed weekends off (Saturday & Sunday). Opportunity to work with top international clients. Career advancement and growth opportunities. Supportive and inclusive work environment. No charges from candidates for placement.

Customer Support Executive Remedy / Remittance ProcessLooking for a stable international process role Were hiring Customer Support Executives for a top organization in Kalyani Nagar, Pune. Only 2 Rounds of Interview Graduate & Undergraduates both can apply 1 Year International BPO Experience Required Location: Kalyani Nagar Salary:28,950 (With Cab)33,500 (Without Cab) (Experience-based) Apply / Refer: 9172682666

Role Overview: As a Project Manager at the company, you will be responsible for the successful execution of large, complex Tier 3 and multi-national projects from quotation to cash. Your role will require strong leadership, cross-functional coordination, and strategic oversight to ensure customer satisfaction, financial performance, and timely delivery. Key Responsibilities: - Deliver project sales performance of $13-$15M USD annually. - Ensure on-time delivery of products and documentation. - Manage customer change order requests and scope adjustments. - Ensure customer specifications are met or appropriately commented on. - Drive margin uplift through effective execution and change management. - Manage the critical path and mitigate execution risks. - Lead internal and external stakeholder communication across all phases. - Develop and own the Project Plan, including schedules, milestones, procurement and execution strategies, financial targets, resources, and risk considerations. - Coordinate across manufacturing sites, optimizing cost, location, and capability. - Collaborate with the Close-Out Team for project completion, including MRO handoff and documentation. - Manage cross-functional project teams and ensure alignment on deliverables. - Own the EDDI process to ensure realistic lead times and standard document tiers are quoted. - Lead internal and external meetings to ensure alignment and clarity. - Conduct customer post-award meetings and internal kick-off sessions. - Coordinate inspection meetings and milestone reviews. - Maintain continuous communication with Customers, Contractors, and LBPs throughout the project lifecycle. - Influence internal stakeholders to align with project goals and customer needs. - Understand and manage contract terms and conditions. - Minimize exposure to penalties and ensure compliance with contract law and regulations. - Control costs while meeting customer requirements. - Drive financial performance and margin improvement. - Manage change orders to enhance project profitability. - Establish and monitor financial targets and metrics with support from the Project Financial Analyst. Qualifications Required: - Bachelor's degree in mechanical engineering, Business, or related field. - 10+ years of relevant experience. - Project Management certification (Prince2, CAPM, APM, PMP) preferred. Additional Details: The company prioritizes a workplace where every employee is valued, respected, and empowered to grow. They foster an environment that encourages innovation, collaboration, and diverse perspectives. The commitment to ongoing career development and growing an inclusive culture ensures employees have the support to thrive. The company recognizes the importance of employee wellbeing and provides competitive benefits plans, medical insurance plans, Employee Assistance Program, employee resource groups, recognition, flexible time off plans, and paid parental leave. (Note: The Lominger Competencies and Customers & Travel Requirements sections have been omitted as they were not specifically requested in the instructions.),

Role Overview: You will be responsible for establishing a clear and aligned scope with key stakeholders, developing implementation plans, monitoring tight budgetary control, leading cutover planning, defining hypercare plans, coordinating with local deployment project managers, overseeing GL file postings, tracking program risks, managing test strategies, reporting program KPIs, coordinating training and change management, and conducting post-implementation reviews. Key Responsibilities: - Establish a clear and aligned scope with key stakeholders and develop a robust implementation plan - Monitor and implement tight budgetary control - Maintain a clear project governance structure and reporting cadence - Lead cutover planning, including data migration and system readiness - Define and manage a structured hypercare plan with support pathways and escalation processes - Coordinate with local deployment project managers in each country - Oversee and validate GL file postings - Serve as the primary interface between various departments and external vendors - Track and coordinate program risks, change control, and governance routines - Define, support, track, and report test strategies - Monitor and report program KPIs and readiness gates - Coordinate training and change management - Conduct post-implementation reviews for analysis and lesson capturing Qualification & Skills: Must-Have: - Proven experience with Workday, Absence and Time, and Integrations - Hands-on experience with cutover, hypercare, parallel runs, and country rollouts - Strong cross-functional leadership and program management skills - Strong organizational, communication, and stakeholder management skills - Strong analytical and problem-solving capabilities - High attention to detail and ability to manage multiple workstreams - Ability to drive accountability across cross-functional teams - Awareness of applicable privacy and labour laws Nice to Have: - Project management certification Additional Details: At Air Liquide, diversity and inclusion are core values. The company is committed to building a diverse and inclusive workplace that embraces the diversity of employees, customers, patients, community stakeholders, and cultures worldwide. Air Liquide welcomes and considers applications from all qualified applicants, regardless of their background, as the company believes that a diverse organization enhances innovation and fosters talent expression in an engaging environment.,

Role Overview: You will be responsible for overseeing the successful execution of PLM projects, ranging from basic installations to complete implementations focusing on business process improvement and integration with ERP/MRP systems. These projects are delivered within varying time periods, catering to a diverse clientele from Fortune 500 companies to independent business owners across the U.S. Key Responsibilities: - Manage the delivery of PLM projects ensuring scope, quality, and cost objectives are met. - Perform regular communication with stakeholders through oral and written channels during project delivery. - Lead milestone validation events and secure customer approval. - Take accountability for deliverables, schedule, cost, quality, and profitability of projects. - Act as the central liaison for all customer deployment issues. - Identify new opportunities in existing accounts as gaps emerge during service delivery. Qualifications: - College degree in an engineering or computer systems discipline. - 5 to 10 years of industry experience as a consultant. - 3 to 8 years of industry experience in project managing similar complexity IT projects. - PMP certification is preferred. - Willingness to travel overnight up to 50%. - Proficient in effective communication and presentation skills. - Professional appearance and demeanor. - U.S. Citizenship is required. Additional Company Details: The company's clientele ranges from Fortune 500 companies to independent business owners, offering a diverse and challenging work environment. As a project manager, you will have the opportunity to work on high technology software deployments, leveraging your project management skills and IT knowledge to create lasting value for customers in the implementation and adoption of new technologies. If you believe you meet the qualifications and possess the necessary skills to excel in this role, please email your resume to human_resources@swiftplm.com.,

As a Project Manager in ZS, you will be responsible for leading the PMO team to ensure smooth delivery of client engagements. Your key responsibilities will include: - Managing the PMO team and coordinating cross-office team meetings between offshore and onshore teams - Planning and guiding PMO team members in their individual goals and learning - Facilitating induction of new team members and coordinating team events - Owning PMO processes and tools such as project charter, ticket management system, issue management, communication, reporting, and knowledge management - Ensuring quality of deliverables and managing team member utilization - Tracking adherence to project processes and ensuring compliance on program SLAs - Overseeing Program Risk Management process and maintaining SOP documents repository - Contributing to continuous improvement and managing onboarding/offboarding, training, and team compliance - Coordinating with key stakeholders for legal document renewals and billing milestones To qualify for this role, you should have: - A graduate degree with 3+ years of experience in Project Management, or a Post Graduate in MBA with years of experience in Project Management - Strong organizational skills and self-motivation - Good knowledge of Project Management Processes and tools - Proficiency in MS Excel, PowerPoint, and Word - Excellent verbal and written communication skills - Customer-focused mindset, good interpersonal skills, and high initiative - Prior experience of running PMO for more than 50 people preferred ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. The flexible and connected working environment at ZS allows a balance between work from home and on-site presence at clients/ZS offices. Travel is a requirement for client-facing roles at ZS, providing opportunities to strengthen client relationships and enhance professional growth in different environments and cultures. ZS is committed to building a diverse and inclusive team that reflects a broad variety of backgrounds, perspectives, and experiences. If you are eager to contribute and bring your unique self to work, ZS encourages you to apply. ZS is an equal opportunity employer providing equal employment and advancement opportunities. To apply, candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts, is required to be considered. Please note: NO AGENCY CALLS, PLEASE. For more information, visit www.zs.com.,

Role Overview: As a skilled professional in NetSuite implementation and enhancement projects, you will be responsible for leading and managing various projects to ensure successful delivery. Your duties will include performing project management activities such as preparing project plans, scheduling meetings, managing risks, scope, budget, and timeline, as well as raising change requests when necessary. You will provide expert consultations to executive stakeholders on maximizing the value of NetSuite in the business ecosystem. Key Responsibilities: - Conduct detailed discovery sessions to understand customer requirements and prepare Business Requirement Documents (BRD). - Configure and demonstrate solution walkthroughs of the NetSuite system to customers, identify test scenarios, establish test cases, and support System Integration and User Acceptance Testing. - Create training and support documentation, drive end-user training sessions, and collaborate with different teams to ensure project success. - Support Go Live deployment processes to ensure a seamless software launch and continuity of business operations during cutover. - Collaborate with Customer Project Managers, technical team members, and third-party vendors to guide the development of customized solutions, facilitate change management processes, and resolve escalated issues promptly. - Evaluate the return on investment (ROI) of NetSuite implementations and upgrades, providing data-driven recommendations for future investments. Qualifications Required: - Bachelor's or Master's degree in Engineering or Accounting. - At least 14 years of hands-on experience with NetSuite. - Additional experience with other ERPs is a plus. - Thorough understanding of business processes such as O2C, P2P, R2R, FAM, Revenue Recognition, and Multi-book Accounting. - NetSuite Certification, especially Suite Foundation, ERP Consultant, or Administrator, is highly preferred. - Experience with at least 9 full NetSuite life cycle implementations, project management skills, and familiarity with Agile methodology. (Note: Company details are not included in the provided job description),

As a Project Manager at Infosys Consulting, you will play a crucial role in managing transformations from strategy to execution, delivering realized business value through your leadership and expertise. Your responsibilities will include: - Understanding the customer's requirements, business processes, and solution landscape - Acting as a trusted advisor for the customer by leading project works based on defined scope - Creating detailed project plans and executing them - Applying SAP project methodology and premium engagements services to projects - Coordinating the involvement of SAP consultants and support resources, and leading them in projects - Generating reports and escalating issues to management or executive level - Establishing, overseeing, and driving IT delivery plans, including activities, resources, costs, roles, responsibilities, and quality - Managing and coordinating IT project/program budgets, forecasts, tasks, schedules, risks, change management, and status - Analyzing, evaluating, and overcoming program risks, and producing program reports for managers and stakeholders - Ensuring adherence to all standards, quality, compliance, technical capabilities, and best practices - Working closely with the Business Project Manager to provide input into the overall Transformation Programme Management office - Overseeing impediments to team agility and guiding teams on escalation methods - Collaborating with product owners, program or project managers to communicate delivery of work product and escalate key risks and issues - Receiving direction from leaders and exercising independent judgment - Executing consulting engagements in a global delivery model, collaborating with consultants across regions To qualify for this role, you should have the following qualifications: - 6-15 years of experience as a Project Manager with a background in Life Sciences (Commercial analytics, Patient support program, LIMS, MES, R&D, etc.) - Minimum 2+ years of experience with project and program planning tools and software packages - Experience in Enterprise Applications, preferably ERP and SAP - Expertise in delivering agile projects/programs using scrum or other methodologies in Life Sciences - Strong business acumen and successful experience managing all aspects of programs - Excellent analytical and critical thinking skills - Knowledge of Project management tools like Jira, Smartsheet, Confluence; PMP and Prince2 certifications would be preferred Join Infosys Consulting Life Science practice to lead and coordinate project teams effectively, drive project direction, and ensure timely and efficient delivery of project results. Your role as a Project Manager will be pivotal in shaping the success of our clients and contributing to the growth and reputation of Infosys Consulting.,

As a Deputy Project Manager at Adani Data Centre, your role involves overseeing Data Centre projects from start to finish. You will be responsible for coordinating cross-functional teams, ensuring regulatory compliance, managing schedules and budgets, and maintaining quality standards. Your key responsibilities include: - **Project Management**: - Manage and oversee Data Centre projects, ensuring timely and successful completion from conception through execution. - **Team Coordination**: - Lead and coordinate cross-functional teams, including MEP (Mechanical, Electrical, Plumbing), construction, quality, and safety teams. - **Regulatory Compliance**: - Ensure all project activities comply with regulatory standards, building codes, and safety regulations. - **Budget Management**: - Implement and manage project schedules, budgets, and resources to ensure effective project execution. - **Quality Control**: - Oversee quality control measures and ensure adherence to project specifications and standards. - **Risk Management**: - Identify, assess, and mitigate potential risks and obstacles that could impact project success. - **Stakeholder Management**: - Communicate project updates, progress, and challenges to stakeholders and senior management. - **Mentorship**: - Provide leadership and mentorship to project teams, promoting a culture of excellence, accountability, and continuous improvement. - **Reporting**: - Communicate project updates, progress, and challenges to stakeholders and senior management. - **Digital Mindset**: - Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness. **Key Stakeholders - Internal**: - Project Manager - Internal teams - Direct Reportees - Cross Functional Team **Key Stakeholders - External**: - Customers - OEMs, materials & service partners - Contractors **Qualifications**: - **Educational Qualification**: - Bachelor's degree in Mechanical/Electrical Engineering (MEP Background) - Master's degree in Business Administration or Project Management (preferred) - **Work Experience**: - 13-15 years of experience in end to end project management life cycle within the Data Centres industry Adani Group is a diversified organisation in India comprising 10 publicly traded companies with a world-class logistics and utility infrastructure portfolio. Adani Data Centre has rapidly transformed into a leading innovator in the data infrastructure ecosystem, offering state-of-the-art solutions and positioning itself as a trusted partner in the digital age.,

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

We are looking for a Customer Relationship Manager (CRM) to manage and grow our client relationships. You will be the main point of contact for clients, ensuring satisfaction, loyalty, and repeat business. You will work closely with sales and marketing teams to understand client needs, resolve issues, and identify opportunities for upselling. Key Responsibilities: Build and maintain strong relationships with clients. Address client queries and resolve issues promptly. Identify opportunities to upsell or cross-sell products. Collaborate with internal teams to meet client needs. Monitor client feedback and suggest improvements. Qualifications: Bachelors degree in Business, Marketing, or related field. 3+ years of experience in CRM, account management, or sales. Good communication and problem-solving skills. Proficiency in CRM tools (Salesforce, HubSpot, etc.). Customer-focused and proactive. Employment Type: Full-Time/Permanent