2,070 Service Head Jobs in Thane

Hiring: Azure Kubernetes Service (AKS) Engineer | Contract | Venpa Payroll Job Type: Contract (Venpa Payroll) Location: Remote Budget: 1 LPM About the Role We are looking for an experienced Azure Kubernetes Service (AKS) Engineer to design, manage, and optimize our Azure-based Kubernetes infrastructure. The ideal candidate will have deep expertise in Kubernetes architecture, Azure networking, and cloud security ensuring scalability, reliability, and compliance across environments. Key Responsibilities Design & Manage AKS Infrastructure Deploy, configure, and maintain AKS clusters (node pools, scaling, monitoring). Optimize performance, cost efficiency, and uptime. Networking & Connectivity Manage Azure VNets, private links, and hybrid cloud connectivity. Configure ingress controllers (NGINX, App Gateway) and service meshes (Istio, Linkerd). Set up VPNs, ExpressRoute, and Azure Firewall for secure multi-cloud connections. Security & Compliance Implement Azure Firewall, NSGs, and WAF rules for workload protection. Configure RBAC, Azure AD integration, and Pod Identity. Apply Azure Policies and Kubernetes security standards (CIS, OPA/Gatekeeper). CI/CD & Automation Implement GitOps practices using FluxCD, ArgoCD, Terraform, or Bicep. Automate provisioning, scaling, and monitoring. Monitoring & Logging Configure Azure Monitor, Log Analytics, Prometheus, and Grafana. Troubleshoot using kubectl, Azure CLI, and KQL. Incident Management Support production environments, resolve connectivity/firewall issues, and enhance reliability. Skills & Qualifications 5+ years of cloud infrastructure experience (with strong focus on AKS) Expertise in Azure Firewall, NSGs, and Private Endpoints Proficient with Kubernetes, Helm, Terraform/Bicep CI/CD experience (Azure DevOps, GitHub Actions, Jenkins) Skilled in Linux, Bash, PowerShell, and YAML Familiar with Service Mesh, API Gateway, and Ingress Controllers Troubleshooting experience with kubectl, Azure CLI, networking tools Azure Certifications (AZ-104, AZ-500, AZ-400, or CKA) are a plus Interested candidates can send their resumes to: karthika@venpastaffing.com For more details, contact: [9036237987] Hashtags for Reach #AzureJobs #AKS #AzureKubernetes #CloudEngineer #KubernetesJobs #AzureDevOps #AzureCloud #DevOpsJobs #CloudInfrastructure #Terraform #Helm #GitOps #ArgoCD #FluxCD #AzureNetworking #AzureFirewall #CloudSecurity #InfrastructureAsCode #RemoteJobs #HiringNow #VenpaStaffing #ContractJobs #TechJobs #NowHiring

About the job The Administration & Facility Management department ensures seamless operations of the organizations infrastructure, utilities, and building services. We are looking for a Technical Executive who will be responsible for overseeing the technical maintenance of facility equipment and systems. The role involves supervision of electrical, mechanical, and utility operations, ensuring optimal functionality, compliance, and safety at the workplace.  Job responsibilities/expectations Monitor and maintain all technical systems, including electrical panels, UPS, DG sets, lighting, HVAC, and plumbing systems. Ensure smooth operation of all facility equipment and address breakdowns promptly. Plan and execute preventive maintenance schedules to minimize downtime. Coordinate with electricians and housekeeping teams for day-to-day technical support. Assist in vendor management, site audits, and compliance with statutory norms. Prepare and maintain maintenance records, checklists, and equipment logs. Support in infrastructure projects, office expansions, and energy conservation initiatives. Escalate critical issues to senior management and ensure timely resolution.  Minimum qualifications Diploma / ITI in Electrical, Mechanical, or relevant technical field. 35 years of hands-on experience in facility or building maintenance. Strong understanding of power systems, HVAC, plumbing, and basic BMS operations. Good knowledge of preventive maintenance practices and safety protocols.  Desired qualifications Bachelors degree or advanced technical certification. Experience in a corporate or commercial facility environment. Familiarity with energy management, BMS operations, and vendor coordination. Strong problem-solving and communication skills. Willingness to support extended or emergency shifts when required.

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues that require escalation.

Job Description: We are hiring Customer Service Executives for leading MNC BPOs across Pune, Hyderabad, Mumbai, and Bangalore. This is an excellent opportunity for candidates looking to build a stable and rewarding career in the customer support domain. Key Responsibilities: Handle customer queries via calls, emails, or chat (based on process). Resolve complaints with a customer-first approach. Document all customer interactions clearly and accurately. Adhere to quality standards and process compliance. Maintain professionalism and courtesy throughout all interactions. Eligibility: Graduates / Undergraduates can apply. Excellent verbal and written communication skills. Willing to work in rotational shifts / night shifts (for international processes). Freshers encouraged; experience in BPO / Customer Service is a plus. Must be ready for immediate joining. Perks & Benefits: Fixed salary + attractive performance incentives. 5-day work week (depending on process). Cab facility (based on shift & location). Career growth and cross-process learning opportunities. Friendly work culture with international exposure. Walk-in or Apply Now Limited Openings! White Horse Manpower Consultancy Pvt. Ltd.#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road (Exit of Commercial Street), Bangalore 560051 Call/WhatsApp for Pune/Mumbai/Hyderabad/Bangalore Jobs: Contact: 9342431048/49 9972020040/50 9900777511 9620000443, 8151030036, 9008837779 810578222, 

Job Title: Trainee Service Desk Engineer Company: Anunta TechnologyClient: LTFSLocation: Goregaon, MumbaiCompensation: 15,000 Gross / 14,100 Net Job Description: We are looking for a dedicated and technically sound L0 Application / Service Desk Executive to join our team and support our client, LTFS. The role involves handling client-side service desk operations, managing inbound and outbound calls, and providing basic application-level support. Key Responsibilities:* Handle client inbound and outbound calls for application/service desk support.* Log, track, and resolve incidents or escalate them as per defined SLAs.* Provide first-level troubleshooting and support for end-user issues.* Document all interactions and maintain accurate ticket records.* Coordinate with internal teams to ensure timely issue resolution.* Follow operational and process compliance as per Anunta and LTFS standards. Eligibility Criteria:Education: Graduate in IT or related field.Note: Candidates pursuing higher studies are not eligible. Experience: Fresher or up to 1 year of relevant experience. Technical Skills:Basic knowledge of SQL and HTML.Good understanding of computer systems and applications. Soft Skills:Good communication and interpersonal skills.Customer-focused and proactive approach. Work Schedule: Shift Timings: Rotational shifts (No night for Females)9:00 AM 6:00 PM11:00 AM 8:00 PM2:00 PM 9:00 AMWeek Off: RotationalMust be comfortable with 24x7 rotational shifts.

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com

Job Title: Service Advisor Department: Service / After Sales Location:  Mumbai Reports To: Service Manager Job Summary: The Service Advisor acts as the primary point of contact between customers and the service department. They are responsible for understanding customer needs, coordinating vehicle servicing, and ensuring excellent customer satisfaction throughout the service process. Key Responsibilities: Greet customers and understand their vehicle concerns and service requirements. Prepare job cards and provide accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion of work. Keep customers informed about repair status, costs, and delivery timelines. Ensure all service documentation is complete and accurate. Conduct post-service follow-ups to ensure customer satisfaction. Promote additional services, accessories, and maintenance packages. Handle customer complaints professionally and escalate when necessary. Qualifications & Skills: Diploma/Degree in Automobile Engineering or related field. Strong communication and interpersonal skills. Customer-focused and problem-solving attitude. Knowledge of vehicle systems and maintenance processes. Proficiency in MS Office and service management software (DMS). Key Attributes: Polite and professional demeanor. Strong organizational and multitasking skills. Attention to detail and accountability. Team player with a proactive attitude.

TECH MAHINDRA - International voice process-FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welcome to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidates: Up to 4 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9921899528-DIVYA HR Team Tech Mahindra        

Manager - Service Strategy (Mumbai) Role: Lead and implement service strategy initiatives for allied businesses including car care, tyres, and battery services to improve workshop productivity and business performance. Key Responsibilities: Drive service strategy projects and monitor workshop and bodyshop insurance business Coordinate with dealers and service providers, aligning cross-functional managers and stakeholders Develop action plans, assign responsibilities, and define success metrics for service initiatives Pilot rollout of new processes, install monitoring mechanisms, and recommend system improvements Assist dealer teams with capability building and analyze market data for strategic decision-making Requirements: B.Tech in Mechanical, Automobile, or related engineering discipline Strong skills in service strategy, workshop productivity improvement, stakeholder engagement, and data analysis Experience in aftersales business and dealer network management  Location: Mumbai This JD outlines leadership in service strategy execution focused on productivity, dealer alignment, capability building, and data-driven aftersales business growth.

Profile: (CS) Customer Service. Job Description: The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. Customer Service Associate Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through phones. Acknowledging and resolving customer complaints. Knowing our properties and services we provide inside and out so that you can answer questions. Processing applications, and requests. Keeping records of customer interactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Provide accurate, valid, and complete information by using the right method. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. direct requests and unresolved issues to the designated resource communicate and coordinate with internal departments Follow communication procedures, guidelines, and policies Customer Service Associate Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. knowledge of customer service principles and practice Key Skills and Competencies Personal skills & listening skills communication skills- verbal and written problem analysis and problem-solving attention to detail and accuracy customer service orientation Perks and Benefits CTC as per Company Standard Provident Fund Medical Insurance Yearly Bonus based on Performance Yearly appraisal Paid Vacation and Sick leaves Attendance Incentives  Contact Details Khushi8097818896

TECH MAHINDRA - HIRING FOR Voice Process -FRESHERS/EXPERIENCED  Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welcome to Apply  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Compensation: - Freshers 3.35 LPA - Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: 7738138011 Diya Kaur  HR Team Tech Mahindra

  Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK/US Customer Service Voice Process . *Eligibility: - HSC/Graduate with minimum 0-12 months of INTERNATIONAL BPO experience (Voice)                  FRESHERS CAN APPLY TOO.                        Ex- Employees are welcomed, subject to eligibility.                      - Candidates should be comfortable in working from Office.                     - Transportation Boundary- (Church gate to Virar, CST to Thane, CST to Vashi)                   *Benefits: - Salary Offered + Performance Incentives + OT                     Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM)                  Location: Mumbai, Malad (W)                        Process: Customer Service & sales Process                      Designation: Customer Relations Advisor                       CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES.               INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO 7620636678 YASH JAIN                Regards,                          HR Team- Tech Mahindra Ltd.            

  Tech Mahindra Ltd- Malad, Mumbai has an opportunity for UK/US Customer Service Voice Process . *Eligibility: - HSC/Graduate with minimum 0-12 months of INTERNATIONAL BPO experience (Voice)                  FRESHERS CAN APPLY TOO.                        Ex- Employees are welcomed, subject to eligibility.                      - Candidates should be comfortable in working from Office.                     - Transportation Boundary- (Church gate to Virar, CST to Thane, CST to Vashi)                   *Benefits: - Salary Offered + Performance Incentives + OT                     Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM)                  Location: Mumbai, Malad (W)                        Process: Customer Service & sales Process                      Designation: Customer Relations Advisor                       CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES.               INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO 7620636678 YASH JAIN                Regards,                          HR Team- Tech Mahindra Ltd.            

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues that require escalation.  

Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.

Job Description: Territory Service Manager Position Overview We are seeking a highly capable Territory Service Manager to oversee end-to-end service delivery, strengthen customer retention, manage dealer operations, and support product performance. The ideal candidate will drive service excellence through effective KPI monitoring, process improvements, and strong technical support capabilities. Key Responsibilities Lead and manage service operations to ensure seamless service delivery and timely issue resolution. Drive customer retention by improving service touchpoints, response quality, and proactive engagement. Implement and manage process changes to enhance service efficiency and customer satisfaction. Support product establishment by coordinating service readiness, training, and field support requirements. Perform KPI monitoring to track service performance, dealer effectiveness, and operational efficiency. Conduct warranty audits, ensure compliance, and identify improvement areas to reduce warranty costs. Provide technical support for escalated issues, guiding dealers and internal teams on troubleshooting. Oversee dealer management by ensuring adherence to service standards, capability building, and performance evaluation. Lead customer support operations, ensuring timely responses, accurate information, and strong case resolution. Collaborate with product, quality, and sales teams to relay customer insights for continuous improvement. Required Skills & Qualifications Strong background in service operations, customer support, and dealer management. Experience in customer retention strategies and service process optimization. Hands-on knowledge of technical troubleshooting, warranty processes, and service documentation. Ability to analyze and monitor KPIs to drive service excellence. Excellent communication, stakeholder management, and problem-solving skills. Customer-centric mindset with a commitment to service quality. Bachelors in Engineering is required.

TECH MAHINDRA - International voice process-FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welcome to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidates: Up to 4 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 HR YASH JAIN HR Team Tech Mahindra        

Responsibilities Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner.Provide exceptional customer service by understanding customer needs and offering appropriate solutions.Document customer interactions and maintain accurate records in the CRM system.Collaborate with team members to improve customer service processes and enhance customer satisfaction.Identify trends in customer inquiries and provide feedback to management for continuous improvement.Train and mentor junior customer service representatives as needed. Skills and Qualifications1-6 years of experience in customer service or related field.Excellent communication skills in English (verbal and written).Strong problem-solving skills and the ability to think critically under pressure.Proficiency in using customer service software and CRM systems.Ability to work independently as well as part of a team.Strong organizational skills and attention to detail.Empathy and patience when dealing with customer concerns.

Hiring for Customer service profile at Thane  Its a bpo, located in thane Timing : 10-7pm Qualification : HSC Gender : male and female Salary : 16k to 27k  Its a well reputed bpo, having too many process like banking, non banking, voice process etc.  Interested can call on 8898527268 or email on infoekta1@gmail.com

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.