4,667 Process Specialist Jobs in Ghaziabad

We are hiring for International voice Process(Senior Process Executive) Role.Eligibility: Any Graduate, any post graduate Experience: min 1yr to max 10 yrs of experience into international voice process.CTC:5-7 LPA5 days working (work from office)2 Rotational Week off2 way cab will be providedwork Location: Bangalore, Pune, Hyderabad Thanks & Regards,Mounika HR, 8297077110,(Share me your resume to what's app)mail id: saimounika.p@liveconnections.in (Share me your resume to this Mail id)

Hiring Voice Process Telecaller with 2+ yrs experience in Delhi NCR. Must have excellent English/Hindi communication, telecalling skills, CRM knowledge, and ability to meet targets. Competitive salary, incentives & growth opportunities. Apply now!

Role: We are seeking a detail-oriented and proactive Legal Back Office to support our back-office department. The ideal candidate will possess strong analytical skills, exceptional time management abilities, and the ability to work efficiently in a fast-paced environment. You will be responsible for performing various administrative and back-office duties that assist in maintaining smooth operations within the legal back office.     Responsibilities:   Provide administrative support to the legal team, including document management, filing, and data entry. Maintain and update legal records and databases with a high level of accuracy and attention to detail. Draft, proofread, and format legal documents, contracts, and correspondence under supervision. Ensure timely processing of legal paperwork, including scanning, copying, and distribution of documents. Follow defined processes and instructions to complete tasks within set timelines. Identify and suggest improvements to existing processes to enhance efficiency. Collaborate with other departments and teams to ensure smooth communication and workflow. Handle confidential and sensitive information in accordance with company policies and legal guidelines.   Key Skills: Analytical Ability: Strong analytical skills with the ability to review data, identify trends, and make recommendations for process improvements. Time Management: Exceptional organizational skills, with the ability to prioritize tasks and manage time efficiently to meet deadlines. Communication Skills: Proficient in English comprehension with written and verbal communication skills, ensuring clear and concise correspondence. Attention to Detail: A meticulous approach to tasks, with the ability to follow instructions and achieve objectives accurately. Process Improvement: Ability to proactively identify areas for process optimization and contribute to streamlining workflows. Learning Agility: A quick learner, able to grasp both processes and systems in a short amount of time, adapting to new tools and technologies as needed.   Preferred Candidate Profile: Graduation in any stream is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift. Freshers can apply.

Please find the job Description below-   Position -  Recruitment Specialist & Client Servicing Spoc Location - Gurgaon    Kindly find below detailed JD for your reference :    About the job The  Recruitment Specialist & Client Servicing Spoc is a client-facing (HR and Recruiters) role, that works to engage and enable Shine.com database customers to maximize the full value of the platform.Throughout the post-sales lifecycle, the CS Spoc will monitor the relationships and customer health of the assigned clients and assist them with best practices and training sessions to promote product uptake.     Who is a  Client Servicing Spoc (Recruitment Services). The ideal candidate will have 1-5 years of experience in recruitment.  Strong verbal and written communication skills, as well as an analytical and process-oriented attitude, are required An energetic team player, self-starter, and multitasker who can quickly shift priorities and work comfortably across several departments (Product, Technical Specialists, Marketing, and Support teams within Shine.com) to increase consumer adoption Effectively interact with both internal and external senior management to better understand customer demands, enhance retention and growth, and disseminate learning.     What will be the Daily and Monthly Responsibilities To achieve a trusted advisory role for customers, this role requires the incumbent to own the overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction   Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Conduct online trainings for the recruitment team on diversified Shine.com products Engage with the client recruitment team to drive shine.com usage and amplify their ROI Maintain customer health and introduce new, valuable features as they become relevant on the customer journey Review the customer journey, identifying how its supported, taking a consultative approach in helping clients overcome issues and achieve goals Facilitate interaction and workflow with Internal teams to ensure deliverables are on time Collaborate, problem-solve, and/or strategize for upcoming client meetings. Analyse trends in C-Sat scores to identify areas of improvement Ensure the best resolution over the Call / Email / online meeting Adhere to prescribed compliance standards Responsible for cultivating the accounts and bringing in the renewals.

Job Title: Tax Calling WFH (USA Property Tax Process) Experience Required: 1+ Years Salary Range: 4 -  4.8 LPA Role: Team Member (TM) Employment Type: Permanent Hiring Work Mode: Work From Home (WFH) Job Description: We are hiring experienced professionals for Tax Calling (USA Property Tax Process). The ideal candidate must have hands-on experience in Property Tax Certificate, Delinquencies, Liens, and County-level Tax Operations. Key Responsibilities: Manage property tax-related calls and documentation for US counties. Handle delinquencies, liens, and property tax certificate processes. Interact with county officials for verification and updates. Maintain accuracy and timely completion of tax-related records. Required Skills: Property Tax Certificate Handling US Tax Calling Experience Knowledge of Delinquencies, Liens, and County Procedures Excellent Communication & Documentation Skills Perks: Permanent Work From Home Exposure to US Tax Process Interested candidates can send their resumes to: Contact: 9036237987 Keywords  Tax Calling, Property Tax Certificate, US Tax Process, County Tax, Liens, Delinquencies, Property Tax Verification, Tax Documentation, US Mortgage Process, Tax Research, Remote Job, WFH

Role: We are seeking a motivated and detail-oriented professional to join our team. The ideal candidate will be a graduate with strong analytical and reasoning skills, proficient in MS Excel. The candidate must demonstrate good comprehension of written and spoken English and be comfortable working with computers.   Responsibilities: Analyze data and provide insights using MS Excel. Use reasoning and analytical skills to support decision-making processes. Understand and respond to written communication in English efficiently. Collaborate with team members to achieve department goals. Maintain data integrity and handle sensitive information with discretion.  Key Skills: Proficient in MS Excel (formulas, data sorting, filtering, and basic analysis). Good overall computer skills. Strong analytical and reasoning skills. Excellent comprehension and written communication in English.   Preferred Candidate Profile: Graduation in B.Com or BBA (Finance) is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift.   Please note that Provana is operational 5 days a week and works from the office.

Mega Hiring for @ccen+ure!! Customer Service (Voice Process)   Gurgaon Location 5 days working 24/7 shifts Both side cabs provided Work from Office Salary upto 5.5LPA+ Variables   Good Communication Skills Required IF ANYONE INTERESTED CAN CONTACT ME HEMANT@8800395426 EMAIL ID :Coolhemantbaluja@gmail.com

Role: Review and investigate the dispute files received on a daily as per the clients standard operating procedures and guidelines. To perform various internal audits to ensure accounts are handled properly for processes that touch the consumer or are bound by regulatory rules, client requirements, and internal policy and procedures.     Responsibilities: Review dispute files received daily, ensuring adherence to client SOPs and guidelines. Investigate disputes thoroughly, ensuring accuracy and compliance with established procedures. Conduct various internal audits to ensure compliance with regulatory rules, client requirements, and internal policies. Ensure accounts that impact consumers or are subject to regulations are properly handled. Ensure all processes comply with relevant regulations, including those that touch consumers or are governed by specific rules. Identify any discrepancies or non-compliance issues and recommend corrective actions. Maintain clear documentation of dispute investigations and audit findings. Prepare reports summarizing findings, actions taken, and any areas of concern.  Key Skills: Attention to detail and analytical thinking. Familiarity with regulatory rules and procedures (if industry-specific, knowledge of relevant regulations like FDCPA, GDPR, etc.). Strong communication skills to report findings and coordinate with internal teams.   Preferred Candidate Profile: Graduation in any stream is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift. Freshers can apply.

Dear Candidates, WE are seeking International Sales Executive ((Telecom Process) -NoidaType: Full-Time Immediate JoinerWorking Days: 5 Days a Week (Rotational Week Offs) Shift: US Shift **Salary & Perks:** * 25 k -35k (Based on interview performance)* 1 year of experience in International (preferably US) Sales**. This is a **voice-based inbound sales** role in the **telecom domain**, where the ability to speak fluently and confidently in English is the **top priority**.  *Key Responsibilities:* * Handle inbound calls from US-based customers.* Convert leads into sales through effective communication and persuasion.* Build rapport and close telecom product/service deals confidently.* Work in line with multiple telecom processes based on skills and project allocation. *Ideal Candidate Profile:* * Outstanding spoken English communication skills.* Strong sales aptitude with the ability to convince and convert.* Positive attitude, high energy, and willingness to learn.* Long-term mindset with career growth goals.* Problem-solving ability and quick thinking under pressure.  *Interview Process:* 1. *Telephonic Round* than face to face    Interested candidates call Ruchika @9650997623  

Hiring: Tele-Caller Executive (Female) Location: FaridabadDay Shift Good Communication Skills (Hindi & English) Must have telecalling / customer handling confidence Smart & Presentable Salary: 20,000 to 25,000 (Based on Experience)No cab facility Interested Candidates can share their CV.7011890554

We're hiring experienced US Travel Sales Agents  . Handle inbound PPC / META leads and sell flights & travel packages US-based customers. Requirements: 1+ year in international travel sales (US market preferred) GDS knowledge (Amadeus) is a plus Excellent English communication Willing to work night shifts (US hours) Perks & Benefits Both side cab Meals facilities Unlimited incentives Nandini Parashar 9773634524

Any graduate or undergrad with 6months of experience in international salesCandidates should have Excellent communicationsalary up to -40k + Meal + Cab + Unlimited IncentivesLocation -Delhi NcrNandini Parashar 9773634524  

Job Description: Domestic Specialist Freight, POD & Insurance Location: Open to all cities Experience: 2-5 years Qualification: Bachelors Degree We are looking for a skilled software engineer to join our team. The ideal candidate will have experience in developing high-quality software solutions, collaborating with cross-functional teams, and participating in the full software development lifecycle. Responsibilities include writing clean, maintainable code, debugging and troubleshooting software issues, and contributing to design discussions. The candidate should be able to work independently and as part of a team, demonstrating strong problem-solving skills and attention to detail. Familiarity with Agile methodologies and version control systems is a plus.  We are looking for a skilled Domestic Specialist to manage freight operations, proof of delivery (POD), and insurance processes. The role involves coordinating with internal and external teams, ensuring timely and accurate delivery of shipments, and managing insurance claims and documentation. Key Responsibilities Freight Management: Oversee and coordinate domestic freight operations, ensuring timely delivery and optimal resource utilization. POD & Documentation: Monitor proof of delivery, maintain records, and ensure accuracy in shipment tracking. Insurance Handling: Manage insurance claims, policy documentation, and liaise with insurers for smooth resolution. Software & Tools: Utilize internal systems and software for shipment tracking, reporting, and process management. Collaboration: Work closely with cross-functional teams including logistics, operations, and customer support. Process Improvement: Identify gaps in freight and insurance processes and suggest improvements. Problem Solving: Troubleshoot operational challenges and ensure customer satisfaction. Ideal Candidate Profile Experience in freight management, insurance processes, and logistics coordination Familiarity with software tools, Agile methodologies, and version control Strong analytical, problem-solving, and communication skills Ability to work independently and in cross-functional teams

Location: Noida Role: We are seeking a motivated and detail-oriented professional to join our team. The ideal candidate will be a graduate with strong analytical and reasoning skills, proficient in MS Excel. The candidate must demonstrate good comprehension of written and spoken English and be comfortable working with computers.  Responsibilities: Analyze data and provide insights using MS Excel. Use reasoning and analytical skills to support decision-making processes. Understand and respond to written communication in English efficiently. Collaborate with team members to achieve department goals. Maintain data integrity and handle sensitive information with discretion.  Key Skills: Proficient in MS Excel (formulas, data sorting, filtering, and basic analysis). Good overall computer skills. Strong analytical and reasoning skills. Excellent comprehension and written communication in English.   Preferred Candidate Profile: Graduation in B.Com or BBA (Finance) is mandatory. Should have proficiency in Typing (30 WPM with 97% of accuracy) Should be flexible with 24*7 shift.

Location: Noida Role: We are seeking a motivated and detail-oriented professional to join our team. The ideal candidate will be a graduate with strong analytical and reasoning skills, proficient in MS Excel. The candidate must demonstrate good comprehension of written and spoken English and be comfortable working with computers.  Responsibilities: Analyze data and provide insights using MS Excel. Use reasoning and analytical skills to support decision-making processes. Understand and respond to written communication in English efficiently. Collaborate with team members to achieve department goals. Maintain data integrity and handle sensitive information with discretion.  Key Skills: Proficient in MS Excel (formulas, data sorting, filtering, and basic analysis). Good overall computer skills. Strong analytical and reasoning skills. Excellent comprehension and written communication in English.  Preferred Candidate Profile: Graduation in B.Com or BBA (Finance) is mandatory.Should have proficiency in Typing (30 WPM with 97% of accuracy)Should be flexible with 24*7 shift.

 Urgent Hiring For Operation Executive (BVG specialist)||Location:- Tilak Nagar, New DelhiProfile:- Operation Executive (BVG specialist) Company Name: Orbitouch Outsourcing Pvt. Ltd. Experience- 1- 5 yrs (only BVG company experience will be considered) Company Location:- Tilak Nagar, New Delhi (just walk from the metro station Tilak Nagar) CTC:- upto 3 lpa negotiable working days:- Monday to Saturday (Sunday weekly off) Shift timing: 10 am to 6:30 pm. (Work from the office only) our websites-                               www.orbiTouch-hr.com                              www.orbitVerify.com                           We're looking to hire Operations Specialists in Employee background Verification and Background Checks, for OrbitVerify the product of Orbitouch HR. Responsibilities:- Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.)- Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit- Review and validate submitted documents such as offer letters, relieving letters, and payslips- Update verification outcomes on internal systems/tools accurately and promptly- Escalate discrepancies, red flags, or unresponsive verifications as per SOPs- Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks- Support audit requirements and contribute to process improvement initiativesexperience:1-5 years of experience in employment background verificationStrong communication and organizational skillsAbility to work independently and as part of a dynamic teamHigh attention to detail and a problem-solving mindset Maintain the highest standards of quality and compliance. We only need experience in a background check company and have experience handling various verification operations.   Fill in your details . (Mandatory)Name:-Contact no:-Email Id:-Qualification:-Current location:-Current organization name:-Industry:-Experience:-CTC:-Expected CTC:-Offer in Hand:-Notice Period :-Negotiable Notice Period :-Willing to Relocate:-Are you available for the final round F2F:-Kindly attach your updated resume.       Thanks & Regards Rani Gupta   Recruitment ManagerMob-9211711380 Email ID:- rani@orbitouch-hr.com

WFM RTA  International Voice Process  US Shift Location: Gurgaon Min Exp: 3+ Years Salary: 30% hike on current Availability: Immediate to 15 days Key Responsibilities: Monitor real-time call queues, agent productivity, and schedule adherence. Track AHT, SLA, Occupancy, Shrinkage, Service Level and take actions to meet targets. Manage intra-day staffing, forecast deviations and recommend adjustments. Coordinate with operations for breaks, offline activities, skill assignments and schedule changes. Provide real-time alerts on spikes, outages, tool issues, or performance dips. Publish intra-day, end-of-day, and interval reports with actionable insights. Ensure accurate RTA dashboards and maintain WFM data hygiene. Partner with Ops, QA, Training & HR for smooth workforce planning and execution. Support rostering, scheduling, skilling and other WFM tasks as needed

We are looking for a dedicated and customer-focused Customer Support Executive to join in Noida. The ideal candidate will have prior experience in customer service, strong problem-solving skills, and the ability to handle multiple communication channels efficiently.   Provide prompt and professional responses to customer queries via calls, chats, and emails. Maintain accurate documentation of customer interactions and resolutions. Collaborate with internal teams to resolve issues and enhance the customer experience. Ensure adherence to quality standards and service-level agreements (SLAs). Required Qualifications Experience: Minimum 6 months in customer support, Education: Minimum 12th pass (domestic diploma accepted). Skills: Average communication skills   Work Schedule Rotational shifts between 8 PM 7 AM IST (covering UK, Indian, and US time zones). 5-day work week with rotational weekly offs.  Interview Process Day 1: HR Round + Operations Round Day 2: Versant Assessment  Best Anamika

Description At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesThe candidate actively seeks to understand Amazons core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Experience in managing process and operational escalations Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Basic Qualifications A Bachelors Degree and relevant work experience of 3+ years. Excellent level of English and Spanish, C1 level or above. Candidate must demonstrate ability to analyze and interpret complex SOPs. Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. Strong communication and interpersonal skills to effectively guide and mentor associates. Ability to work collaboratively with cross-functional teams. Thoroughly understand multiple SOPs and ensure adherence to established processes. Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. Lead and participate in process improvement initiatives. Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. Adaptive to change and able to work in a fast-paced environment. Preferred Qualifications Experience with Artificial Intelligence interaction, such as prompt generation.

Job Title: Process Excellence Manager Location: Gurugram Working Mode: 6 Days WFO Reports to: Business Head 4W Category Role Overview The Process Excellence Manager will be responsible for designing, standardizing, and optimizing core business processes across driver sourcing, asset lifecycle management, collections, NBFC partnerships, and technology workflows. This role will ensure that operational playbooks are scalable, data-backed, and tightly linked to business outcomes such as driver retention, faster onboarding, lower defaults, and smooth city expansion. Key Responsibilities 1. Process Design & Standardization Map end-to-end processes across business verticals: Driver credit assessment & onboarding Fleet lifecycle management (asset allocation, maintenance, recovery) Collections & payouts NBFC financing & co-lending workflows Support on Aggregator integrations & API-linked operations        2. Develop and implement SOPs, checklists, and overview frameworks for each stage.        3. Ensure SOPs are standardized across cities and ready for replication during rapid ramp-up. 2. Process Improvement & Automation Identify bottlenecks, leakages, and inefficiencies across workflows using data and field audits. Work closely with Product & Tech teams to automate repetitive workflows e.g., lead handling, credit rule engine, payout accounting, asset tracking, and telecaller workflows. Drive Lean / Six Sigma projects to improve TAT, reduce error rates, and increase throughput in sourcing, onboarding, and collections. 3. Data, Metrics & Governance Define process KPIs, such as: Lead-to-onboarding conversion rates Asset utilization & turnaround times Collections efficiency & default rate triggers City-level operational SLA adherence        2. Build real-time dashboards & reporting cadences for leadership to track process performance.        3. Set up audit mechanisms to ensure adherence to regulatory (RBI/NBFC) and internal SOPs. 4. Cross-Functional Stakeholder Management Partner with Driver Sourcing, Fleet Ops, Finance, Product, and NBFC partners to implement process improvements end-to-end. Act as a bridge between ground operations and central strategy, ensuring processes are practical, not just theoretical. Train regional city teams, sourcing managers, and telecallers on new processes & SOPs. 5. Scale-Up Readiness Design process blueprints for new city launches driver sourcing, NBFC readiness, demand mapping, service network tie-ups. Create a city-in-a-box operational template to enable faster rollouts. Anticipate process gaps that emerge at higher volumes (e.g., collections reconciliation, driver churn management) and proactively address them. Key Requirements Bachelors/Masters in Business, Engineering, Operations, or related field. 5-10 years experience in Process Excellence / Business Transformation / Ops Strategy, preferably in mobility, fintech, leasing, or gig workforce platforms. Proven experience in process mapping, SOP design, and workflow automation. Good to have familiarity with Lean / Six Sigma methodologies, Green Belt or higher preferred. Strong analytical & problem-solving skills, with proficiency in Excel, BI tools, or process modeling software. Excellent stakeholder management and communication skills. Ability to work in a fast-scaling, on-ground operations environment. Why This Role Matters This role is critical to scaling efficiently-- ensuring that every rupee of AUM deployed, every vehicle on the road, and every driver onboarded flows through a clean, automated, and measurable process. You will be the backbone that allows the company to expand from pilot to multi-city operations without chaos.