product-offerings-jobs-in-vellore, Vellore

1 Product Offerings Jobs nearby Vellore

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posted 2 months ago
experience2 to 6 Yrs
location
Vellore, Tamil Nadu
skills
  • customer service
  • communication
  • interpersonal skills
  • analytical skills
  • teamwork
  • financial solutions
  • client relationships
  • problemsolving
  • financial data interpretation
  • banking software applications
  • continuous learning
  • professional development
Job Description
In this role at DBS Consumer Banking Group, you will be responsible for providing personalized financial solutions and advice to clients, tailored to their unique needs and goals. Your key responsibilities will include: - Proactively engaging with clients to understand their financial situation, risk profile, and investment objectives - Recommending and facilitating the opening of appropriate banking products and services, such as savings accounts, current accounts, and investment portfolios - Assisting clients with account management, fund transfers, and other day-to-day banking transactions - Identifying cross-selling opportunities and promoting relevant products and services to clients - Maintaining a thorough understanding of the bank's product offerings, policies, and procedures - Collaborating with other teams within the bank to provide comprehensive financial solutions to clients - Ensuring compliance with all relevant regulations and internal policies - Contributing to the growth and profitability of the bank by meeting or exceeding sales targets To be successful in this role, you will need to meet the following requirements: - Minimum bachelor's degree in finance, economics, or a related field - Proven track record of providing exceptional customer service and building strong client relationships - Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in a clear and concise manner - Strong analytical and problem-solving skills, with the ability to understand and interpret financial data - Proficient in the use of relevant banking and financial software applications - Ability to work independently and as part of a team - Commitment to continuous learning and professional development,
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posted 1 week ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Customer service
  • Communication skills
  • Azure
  • Defect Management
  • Configuration Management
  • Leadership skills
  • Unit testing
  • Product development experience
  • Team player
  • Professional work ethic
  • Collaboration skills
  • Problemsolving skills
  • Documentation skills
  • Time management skills
  • Product deployment experience
  • Technical Standards Documentation Templates knowledge
  • Knowledge Management Tools Techniques experience
  • ConfigurationBuildDeploy processes
  • tools
  • DevOps skills
  • CICD tools understanding
  • Containerization
  • deployments knowledge
  • Cloud providers knowledge AWS
  • Google
  • etc
  • Technology systems understanding
  • Software Development Process Tools Techniques
  • Academic achievements
  • Healthcare domain k
Job Description
Role Overview: You will be responsible for driving the implementations per plan to ensure quality and on-time delivery, working under minimal supervision from the Implementation Leads. Your main outcomes will involve understanding and analyzing business and technical requirements, coordinating and managing various implementation plan components, developing and modifying code, testing programs, providing post-implementation support, and offering client feedback during software planning sessions. Key Responsibilities: - Understand and analyze business and technical requirements, and their impact on the product application and system - Coordinate and manage various implementation plan components - Develop and modify code, test programs for configuration integration, conversion, and migrations - Assist in answering routine customer questions on product implementations and resolving issues - Provide important client feedback during software planning sessions to guide future product development - Provide post-implementation support during the transition from implementation to maintenance Qualifications Required: - Product development experience - Strong collaboration skills and professional work ethic - Passion for delivering exceptional customer service - Ability to identify and resolve obstacles, with strong problem-solving skills - Excellent communication and documentation skills - Good time management skills - Experience in product deployment and resolution - Knowledge of Configuration/Build/Deploy processes and tools - Familiarity with Cloud providers and their toolsets - Understanding of Technology systems - Experience with defect management tools and processes - Knowledge of SDLC process and programming principles - Strong record of academic achievements - Additional Comments: Excellent knowledge in Healthcare domain, experience in agile development environments, and ability to assist in planning and running configuration sprints. Company Details: The company focuses on providing healthcare solutions and services, with a strong emphasis on maintaining compliance to industry domain standards and guidelines. They value clear communication, teamwork, and continuous learning to meet challenges successfully.,
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posted 3 days ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Business acumen
  • Strategic thinking
  • Risk
  • controls
  • Change
  • transformation
  • Enterprise Risk Management Framework ERMF
  • Operational Risk Framework ORF
  • Barclays Control Framework BCF
Job Description
As an AVP - Product Governance at Barclays, you will embark on a transformative journey to spearhead the evolution of the digital landscape, driving innovation and excellence. Your role will involve harnessing cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. **Key Responsibilities:** - Support oversight and guidance related to issues management concerning risk and control issues, including quality and adherence to SLAs throughout the issues management process. - Collaborate to ensure frameworks are effectively implemented and managed across aligned businesses, functions, and horizontals. - Provide advice, education, and awareness on issues management as part of continuous improvement and enhanced service framework. - Drive improved and sustainable controls culture through the use of data-led indicators to ensure insightful Control Forums and risk-focused conversations. - Monitor key indicators, provide insights to leadership, and oversee the risk profile through analytics covering root cause analysis of issues and thematic trends. - Proactively identify and resolve thematic issues to drive control enhancement opportunities using key data insights. - Offer specialist consultancy and advisory services to drive high-quality risk management aligned with strategy, regulation, Group frameworks, policies, and standards. **Qualifications Required:** - Experience in a Control type role/team. - Ability to apply judgment, balance risk versus business interest, and ensure compliance with relevant policies and standards. - Knowledge of Enterprise Risk Management Framework (ERMF), Operational Risk Framework (ORF), and Barclays Control Framework (BCF). The job location for this role is Chennai. In this role, your purpose will be to assess the integrity and effectiveness of the bank's internal control framework to support risk mitigation and protection of operational, financial, and reputational risk. **Accountabilities:** - Collaborate with stakeholders to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings. - Identify and investigate potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned with the bank's control framework. - Develop reports to communicate key findings from risk assessments, including control weaknesses and recommendations to stakeholders. - Execute reviews to determine the effectiveness of the bank's internal controls framework aligned with policies, regulations, and best practices. - Implement adherence to the Barclays Controls Framework and set appropriate methodology for assessing controls against the framework. As an Assistant Vice President, you will be expected to: - Consult on complex issues and provide advice to support issue resolution. - Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda. - Take ownership of managing risk and strengthening controls related to the work done. - Collaborate with other areas of work to stay informed about business activity and strategy. - Engage in complex analysis of data from multiple sources to solve problems effectively. - Communicate complex information and influence stakeholders to achieve outcomes. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,
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posted 2 weeks ago
experience7 to 11 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Management
  • Scrum
  • Agile Development
  • Technical Operations
  • Compliance
  • Product Lifecycle Management
  • Communication Skills
  • Collaboration
  • Strategy Development
  • Operations Experience
  • Cloud Solutions
  • ITOM
  • AIOps
  • SRE
  • Public Cloud Technology Stacks
  • Influencing Skills
  • Roadmap Planning
  • Execution Management
Job Description
As a Senior Product Manager in the Operations Experience Team at Workday, your role will involve crafting and building experiences that impact technical operators and service owners. You will be responsible for delivering tooling and automation to ensure the availability of Workday services and reduce MTTR. Your key responsibilities will include: - Partnering with users, cloud operators, and partners to define the product strategy, roadmap, and investment focus areas for operator tooling across private and public cloud offerings. - Collaborating with engineering teams to identify, specify, and prioritize features to implement and deliver on the roadmap, optimizing business outcomes. - Serving as the voice of the customer for products and the voice of the product to customers. Qualifications required for this role include: Basic Qualifications: - 7+ years of Product Management experience in building platforms and tools experiences for technology workers. - Experience with cloud solutions & ITOM / AIOps is highly desired. - Experience with scrum and other agile development methods. Other Qualifications: - Knowledge and experience working with SRE and technical operations is highly desired. - Knowledge of Cloud solutions, ITOM, and AIOps is highly desired. - Knowledge of compliance and standards is highly desired. - Knowledge and experience working with public cloud technology stacks. - Proven track record managing the entire product lifecycle. - Excellent communications and influencing skills across all levels. - Collaborative style that enables you to win the hearts and minds of your peers. - Ability to take ownership and drive strategy, roadmap, and execution in a fast-moving atmosphere. - BA/BS in Computer science, Engineering, Business, or equivalent. - MBA or Masters degree is a plus. Workday values flexibility in work arrangements and offers a Flex Work approach, combining in-person time with remote work. This allows teams to deepen connections, maintain a strong community, and do their best work. Flexibility can take shape in various ways, with at least 50% of time spent each quarter in the office or in the field. This approach allows you to create a schedule that suits your needs while making the most of time spent together. If you are considering a role at Workday, remember to ask your connection about the Employee Referral process to ensure a smooth application process. Workday prioritizes candidates" privacy and data security, never asking candidates to apply through unauthorized websites.,
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posted 2 months ago
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Management
  • CRM Integration
  • Customer Relationship Management
  • Customer Service Management
  • Salesforce
  • ServiceNow
  • Business Development
  • Agile Process
  • Engineering
  • Product Marketing
  • Product Roadmap
  • Sales Readiness
  • Contact CenterasaService
  • Cloud Software
  • Public Cloud Platforms
  • Diversity
  • Inclusion
Job Description
Role Overview: As a Senior Product Manager for CRM Integrations at Five9, you will manage a portfolio of integration adapters for Customer Relationship Management (CRM) & Customer Service Management (CSM) vendors such as Salesforce and ServiceNow. Your role will be based out of one of the offices of affiliate Acqueon Technologies in India, following the hybrid work arrangements of that location and collaborating with global teammates primarily in the United States. Key Responsibilities: - Manage the assigned CRM integration adapters and live transcription (TranscriptStream) adapter-for-CRM, aligning with Five9 product strategy, executing on objectives, and managing the end-to-end lifecycle of the portfolio - Formulate, validate, publish and maintain the Product Roadmap in collaboration with the broader Product Team and key functional primes across the company - Work with CRM companies to define an integration strategy and roadmap, conducting joint product planning meetings with regular progress reviews - Understand customer needs and translate them into prioritized product requirements - Collaborate with the Business Development Team to maintain alignment on partner integration priorities, roadmap, and progress - Manage and prioritize the backlog using Aha and Jira applications, converting to Epics, Features, and User Stories for delivery through the Five9 Agile process - Partner with the Engineering Team to ensure clear, understood, and prioritized requirements are developed, tested, and delivered in-line with best practices - Prepare product business case analysis for new initiatives, releases, and major features - Lead new product introduction process in partnership with Program Management and the Go-to-Market Team - Develop product positioning, value proposition, and pricing with Product Marketing and Sales Readiness - Ensure CRM integration adapters are deployed in line with Five9's global footprint and expansion plans - Align product roadmap for differentiation and market leadership based on competitor offerings - Provide product subject matter expertise in sales engagements, customer presentations, and partner conferences - Demonstrate a hands-on approach from requirements research to product delivery and lifecycle management Qualifications Required: - 5+ years in cloud software product management - 2 years experience in Contact Center-as-a-Service (CCaaS) - Knowledge and experience of working and integrating with CRM/CSM vendors like Salesforce, ServiceNow, Microsoft, Zendesk, Oracle - Proven track record of delivering innovative software solutions to market - Experience building applications on public cloud platforms like GCP, AWS - Ability to collaborate cross-organization, up and down management levels, with globally distributed office locations Note: Five9 is committed to diversity and building an inclusive team that represents various backgrounds, perspectives, and skills. As an equal opportunity employer, Five9 values inclusivity and aims to create a supportive work environment for all employees.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Management
  • Salesforce
  • Oracle
  • SAP
  • Workday
  • Business Analysis
  • Technical Leadership
  • Enterprise B2B SaaS
  • Integration Technologies
  • RESTSOAP APIs
  • iPaaS
  • Middleware Solutions
  • EventDriven Architecture
  • SDKs
  • NetSuite
  • CrossFunctional Collaboration
Job Description
Role Overview: At Zuora, your role as a Product Manager for the Integration Hub team involves building seamless, intelligent, and scalable bridges between Zuora and leading enterprise solutions like Salesforce, SAP, Workday, Oracle, and NetSuite. You will be responsible for owning the vision and execution of critical connectors, enabling Fortune 500 companies to automate their end-to-end Quote-to-Cash processes. Your work will focus on eliminating data silos and unlocking new operational efficiencies for customers. Key Responsibilities: - Own the Connector Roadmap: Develop a customer-centric product strategy and roadmap for core enterprise connectors, defining success metrics and implementation strategies. - Be the Voice of the Customer: Engage with enterprise customers, prospects, and partners to understand integration pain points, business processes, and technical landscapes, translating insights into actionable product requirements. - Spearhead Go-to-Market Success: Act as the primary product evangelist for connectors, collaborating with marketing, sales, and solution consulting to define messaging and execute successful product launches. - Empower the Field: Develop enablement materials and training sessions for sales and customer success teams to articulate the value of integrations and win deals. - Orchestrate Cross-Functional Execution: Collaborate with an agile team of engineers to deliver scalable integration solutions, ensuring alignment and collaboration across product, engineering, and GTM teams. - Become a Trusted Expert: Share thought leadership, create content, and establish Zuora's reputation as a leader in enterprise integration. Qualifications Required: - Product Management Excellence: 3-5 years of product management experience in enterprise B2B SaaS, with a successful track record in integration-focused products. - Deep Functional Expertise: In-depth knowledge of enterprise ecosystems such as Salesforce, NetSuite, Oracle, SAP, or Workday, including core modules and business usage. - Strong Technical Toolkit: Understanding of modern integration technologies, including REST/SOAP APIs, iPaaS/middleware solutions, event-driven architecture, and platform-specific SDKs. - The Outbound Gene: Enjoyment for outbound product management, presenting to customers, collaborating with sales, and championing products internally and externally. - Balanced Skillset: Ability to balance business needs, functional requirements, and technical constraints to make informed decisions. - Collaborative Leadership: Excellent communication and interpersonal skills to lead cross-functional teams effectively. - Education: Bachelor's degree or MBA in Business, Computer Science, Engineering, or related field. (Note: Additional details about Zuora's inclusive workplace and benefits offerings have been omitted from the JD as per instructions.),
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posted 2 months ago
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • Data Engineering
  • Data Science
  • Client Requirements
  • APIs
  • SQL
  • Python
  • BI Tools
  • Data Product Manager
  • Data Strategy
  • Market Demands
  • Cloud Data Environments
  • ETL Practices
  • Agile Software Development
Job Description
As a Data Product Manager, you will be responsible for creating and enhancing data offerings in alignment with the product vision. Your role involves collaborating with data science and engineering teams to analyze complex problems and execute the product roadmap to deliver data solutions that help customers succeed. Key Responsibilities: - Prioritize and execute the data strategy roadmap to provide value to customers. - Collaborate with Data Engineering and Data Science teams to gather requirements and translate them into actionable, testable, measurable stories with clear acceptance criteria. - Provide day-to-day support to the team with scoping, user story definition, and refinement. - Develop strategies to expand data sets, ensuring alignment with market demands and client requirements. - Work closely with engineering teams to make key architectural decisions, ensuring efficient data processing and storage. - Communicate complex concepts, roadmap updates, and outcomes to technical and non-technical audiences. Qualifications: - Bachelor's degree in computer science, systems engineering, data science, or a related discipline. - 4+ years of experience in product management, product development, or data analyst role within a Big Data organization. - Experience with cloud data environments in AWS, ETL practices, data contracts, and APIs. - Excellent communication skills and attention to detail. - Experience with agile software development processes and tools. - Proficient in SQL, Python, and/or BI tools to build and analyze reports.,
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posted 2 months ago
experience7 to 11 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Vision
  • Product Lifecycle Management
  • Leadership Skills
  • Customer Discovery
  • Workflow Automation
  • Stakeholder Collaboration
  • DataDriven Decision Making
  • Prioritization
  • Roadmap Planning
  • Mentorship
  • Leadership
  • CustomerCentric Approach
  • Workflow Automation Expertise
  • Analytical
  • ProblemSolving Skills
  • Communication
  • Interpersonal Skills
  • Agile Mindset
Job Description
As a seasoned Lead Product Manager at Growfin, you will play a crucial role in driving the development of innovative solutions that streamline financial operations and empower customers. You will be at the intersection of business strategy, customer experience, and product execution, collaborating closely with cross-functional teams to bring impactful products to market. Your main focus will be on customer discovery, workflow automation, and ensuring that our product delivers efficiency and value to our users. Key Responsibilities: - Define Product Vision and Strategy: Establish and drive a strong product vision, strategy, and roadmap aligned with business goals and customer pain points. - Customer Discovery: Engage directly with customers, conduct user research, and analyze market trends to deeply understand customer needs and refine product offerings. - Workflow Automation: Identify opportunities to automate and optimize complex business processes, ensuring our solutions improve efficiency and scalability for customers. - Product Lifecycle Management: Own the end-to-end product lifecycle, from discovery and ideation to launch and ongoing iterations, focusing on delivering high-impact solutions. - Stakeholder Collaboration: Work closely with engineering, design, sales, marketing, and customer success teams to ensure seamless product execution and adoption. - Data-Driven Decision Making: Leverage data, user feedback, and A/B testing to make informed product decisions, improve user experience, and drive product success. - Prioritization and Roadmap Planning: Define clear goals and success metrics, prioritize features, and manage the product backlog to ensure timely and efficient product delivery. - Mentorship and Leadership: Mentor and guide junior product managers or associates, fostering growth within the product team. Key Requirements: - Educational Background: Bachelors degree in Business, Engineering, or a related field; MBA or similar advanced degree is a plus. - Experience: 7+ years of product management experience, with a strong track record of working on customer discovery and workflow automation in a SaaS or tech-driven environment. - Customer-Centric Approach: Deep experience in understanding user needs, conducting customer interviews, and translating insights into product improvements. - Workflow Automation Expertise: Experience in designing and optimizing business processes to drive operational efficiency and scalability. - Analytical and Problem-Solving Skills: Ability to translate complex data into actionable insights and drive product decisions based on evidence. - Communication and Interpersonal Skills: Strong verbal and written communication skills; ability to collaborate effectively with stakeholders across the organization. - Leadership Skills: Proven ability to influence and drive results in a cross-functional team environment, with experience in mentoring junior product managers. - Agile Mindset: Experience working in an Agile or Scrum environment is highly desirable.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Sales Management
  • Client Relationship Management
  • Product Development
  • Market Knowledge
  • Strategic Alliances
  • Digital Product Sales
Job Description
Role Overview: As a Product Sales Manager - Cash Management Sales, your main responsibility will be to work closely with Wholesale Bank RMs/PSM for transaction banking evolving digital product sales and acquiring new clients within corporate, NBFC, FI, and CLG segments. You will contribute to product penetration by scoping and cross-selling transaction banking digital products within the target client space. Key Responsibilities: - Manage transaction banking requirements of clients and relevant regulatory relationships. - Prospect and identify clients with strong Transaction Banking potential and introduce evolving digital solutions. - Activate the wish-list of clients identified on Transaction Banking and grow the overall business. - Provide inputs on products, service levels, and features to help develop a best-in-class Transaction Banking suite of products. - Assist in developing sales strategy for setting up transaction banking services for clients. - Own, articulate & execute business strategy covering product development management, sales & service delivery to achieve cash management & trade targets. - Update & train Relationship Managers on any new Transaction Banking Products (Cash and Trade). - Ensure timely implementation of client deals and assist in resolving transactional issues. - Develop an excellent working rapport with all stakeholders for effective execution of responsibilities. - Gather market knowledge and feedback on competition benchmarking for consistent evaluation of in-house offerings. - Work closely with Product and Operations teams for process re-engineering and product enhancements to increase client stickiness. - Identify and forge strategic alliances in various segments for the delivery of innovative solutions to clients. Qualification Required: - Graduation in any discipline. - Post Graduation in any field.,
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posted 2 months ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Communication Skills
  • Presentation Skills
  • Problem Solving
  • Analytical Skills
  • CFA
  • Financial Engineering
  • MS Office Toolkit
  • Qualified Accountant
  • Global Team Interaction
  • Control Awareness
  • Attention to Detail
  • Confidence
  • Masters in Finance
  • Audit Exposure
Job Description
As an Analyst - Banking Product Control at Barclays, you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. At Barclays, you don't just anticipate the future - you're creating it. **Key Responsibilities:** - Reconciliation of daily profit and loss (P&L) figures for trading desks to ensure alignment with valued positions in the trading book, investigating and resolving discrepancies. - Support in identifying, assessing, and mitigating trading risks, reporting on financial risks to senior colleagues. - Maintenance and analysis of the bank's trading data for accuracy, completeness, and consistency, providing insights to traders and senior colleagues on trading performance. - Preparation and submission of regulatory reports, support in external audits, and effective communication of complex financial information to stakeholders. - Cross-functional collaboration to ensure a coordinated approach to trading activities. **Qualifications Required:** - Experienced with MS Office toolkit (Word, PPT, Excel, Access Database etc). - Qualified accountant with excellent communication and presentation skills. - Strong control awareness with the ability to identify and escalate potential control breakdowns. - Initiative to break down problems and attention to detail. - Analytical mindset with a confident and assertive manner. **Additional Company Details:** This role will be based out of Chennai. In this role, you will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,
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posted 2 months ago

Product Design Development Engineer

Orscheln Technologies PVT. LTD.
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Design
  • Product Development
  • Mechanical Engineering
  • Critical Thinking
  • Effective Communication
  • Research
  • Development RD
  • ComputerAided Design CAD
  • Problemsolving
  • Collaborative Teamwork
Job Description
Role Overview: You will be a full-time Product Design Development Engineer based in Chennai, responsible for product design, development, research and development (R&D), computer-aided design (CAD), and mechanical engineering. Your role will involve collaborating with different teams to innovate and create new products. Key Responsibilities: - Utilize your Product Design and Product Development skills to contribute to the development process. - Conduct Research and Development (R&D) activities to enhance product offerings. - Demonstrate proficiency in Computer-Aided Design (CAD) for designing products. - Apply your strong background in Mechanical Engineering to solve complex engineering problems. - Engage in effective communication and teamwork within a collaborative environment. - Use your problem-solving and critical thinking skills to drive innovation in product design. Qualification Required: - Possess skills in Product Design and Product Development. - Have experience in Research and Development (R&D). - Proficient in Computer-Aided Design (CAD). - Hold a Bachelor's degree in Mechanical Engineering or a related field. - Strong background in Mechanical Engineering. - Effective communication skills to collaborate with cross-functional teams. Note: Orscheln India, a division of Orscheln Products, is an ISO 9001:2015 and ISO 14001:2015 certified facility in Chennai, specializing in motion control systems for on-highway and off-highway OEMs.,
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posted 2 months ago
experience8 to 12 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Strategy
  • Market Research
  • Competitor Analysis
  • Sales
  • Project Management
  • Client Engagement
  • Relationship Building
  • Team Leadership
  • Communication Skills
  • Analytical Skills
  • Crossfunctional Collaboration
  • Problemsolving Skills
Job Description
Role Overview: As the Product Head in Project Management, your primary responsibility is to define and lead the product strategy in alignment with the company's business objectives. You will oversee the entire product lifecycle from ideation to launch, ensuring timely delivery and high-quality outcomes. Conducting market research and competitor analysis to identify trends, opportunities, and customer needs will be crucial in enhancing product offerings. Collaborating with cross-functional teams including R&D, marketing, sales, and customer support is essential for successful product development. Key Responsibilities: - Define and lead the product strategy aligning with business objectives - Oversee the entire product lifecycle from ideation to launch - Conduct market research and competitor analysis to identify trends and customer needs - Collaborate with cross-functional teams for successful product development - Work closely with the sales team to drive product adoption and revenue growth - Engage with key clients and stakeholders to understand project management needs - Customize product solutions based on client requirements - Lead creation and improvement of project management training programs and educational content - Represent the company at industry events, conferences, and client meetings - Build and maintain strong relationships with clients, partners, and industry influencers - Lead and mentor a team of product managers and professionals in the project management domain Qualifications Required: - Bachelor's degree in Business Administration, Project Management, Engineering, or related field - Master's degree or PMP certification is highly desirable - 8 to 10 years of experience in project management with proven track record in product management, curriculum development, and sales - Strong knowledge of project management methodologies, tools, and best practices - Experience in developing and launching successful products in project management domain - Excellent communication, leadership, and interpersonal skills - Strong analytical and problem-solving abilities - Ability to travel domestically and internationally as needed,
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posted 2 months ago

Product Manager - Customer Retention

TVS Credit Services Ltd.
experience10 to 14 Yrs
location
Chennai, Tamil Nadu
skills
  • Sales Strategy
  • Customer Experience
  • Data Analytics
  • Customer Segmentation
  • Strategic Alliances
  • Product Ownership
  • Channel Execution
  • Tech Integration
  • Multistakeholder Management
  • Revenue Acceleration
  • Crosssell Campaigns
Job Description
As the Product Per Customer (PPC) Growth Strategist for the company, your primary responsibility will be to drive the PPC growth strategy across lending and non-lending offerings. Your expertise in product ownership, sales strategy, channel execution, tech integration, and customer experience will be crucial. You will focus on multi-stakeholder management and revenue acceleration. Key Responsibilities: - Drive the PPC growth strategy across various products, identifying opportunities for cross-selling, balance transfer, and up-selling. - Formulate and execute competitive go-to-market strategies to enhance revenue, market share, and customer propositions. - Manage the product roadmap from ideation to market launch, collaborating with different teams to provide innovative and scalable solutions. - Utilize data analytics to segment the customer base, monitor PPC, and create targeted cross-sell campaigns. - Coordinate with technology teams to digitize the customer journey and ensure seamless onboarding. - Engage cross-functionally with internal teams and oversee strategic alliances with external partners. Qualification Required: - Postgraduate degree or MBA. - 10+ years of experience in Sales, Product, and Program Management within the BFSI sector. - Demonstrated success in scaling lending products and driving cross-sell initiatives through diverse channels. - Proficiency in managing digital and assisted channels concurrently. - Ability to collaborate with data science/analytics, technology platforms, and external partners. - Strong strategic and commercial acumen, customer-centric mindset, and executional capability. - Skillful in influencing, collaboration, analytical thinking, and tech fluency.,
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posted 2 months ago

Product Support Manager

Intellect Design Arena Ltd
experience8 to 14 Yrs
location
Chennai, Tamil Nadu
skills
  • Technical Support
  • Product Support
  • Customer Experience
  • Zendesk
  • Jira
  • Operational Excellence
  • Leadership
  • Communication
  • AIML Platforms
  • Intercom
  • Salesforce Service Cloud
  • AIbased Ticketing Systems
  • Strategic ProblemSolving
  • CrossFunctional Collaboration
Job Description
Role Overview: You will be joining Intellect Design Arena Ltd as a Product Support Manager for their cutting-edge AI platform. Your main responsibility will be to lead and scale the global support operations, ensuring exceptional customer experiences and long-term success. This role is crucial in defining the vision and strategy for the support organization, establishing operational processes, and building a top-notch team to serve enterprise clients round the clock. Key Responsibilities: - Define and execute the global support strategy focusing on scalability, automation, and customer-centricity aligned with business objectives - Oversee multi-regional support teams to ensure comprehensive global coverage with consistent service excellence - Build and lead a high-performance team of support managers and specialists, starting in Chennai - Develop and implement best-in-class support infrastructure, including tools, knowledge base, SLAs, and escalation workflows - Act as a trusted partner to Product, Engineering, Customer Success, and Sales to resolve complex issues and surface customer insights - Drive continuous improvement using data and analytics, monitoring key metrics such as resolution time, CSAT, NPS, and first-contact resolution - Lead transformation initiatives including AI-driven support models, self-service capabilities, and proactive support strategies - Establish and maintain strong executive relationships with enterprise clients to ensure high satisfaction and retention Qualifications Required: - 10+ years of experience in technical/product support or customer experience roles, with 4+ years in team leading positions - Proven success in building and scaling global support operations for SaaS, PaaS, or AI/ML platforms in high-growth environments - Deep understanding of support technologies including Zendesk, Jira, Intercom, Salesforce Service Cloud, and AI-based ticketing systems - Strong background in enterprise customer support, with a focus on operational excellence and strategic problem-solving - Excellent leadership, communication, and cross-functional collaboration skills - Demonstrated ability to manage support teams across time zones and cultures - Experience working closely with C-level executives and driving board-level support strategy discussions Additional Details: Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, offering composable and intelligent solutions to financial institutions worldwide. They are committed to creating a diverse and inclusive workplace where everyone belongs, without bias to race, religion, gender, age, disability, or background. Visit www.intellectdesign.com for more information.,
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posted 2 months ago
experience8 to 12 Yrs
location
Tiruppur, Tamil Nadu
skills
  • Product Development
  • Design Thinking
  • Research
  • Manufacturing
  • Marketing
  • Textiles
  • Market Insight
  • Global Trends Analysis
  • Home Furnishings
  • Tufting
  • Synthetic Fibers
  • Sustainable Materials
Job Description
As the Head of Product Development at NC John, a 100-year-old heritage company and a global leader in natural fiber products like coir, jute, and sisal, your role will be crucial in driving innovation within the natural flooring division. Your ability to blend design thinking, technical expertise, and market insight will be essential in creating new and sustainable products for international markets. Key Responsibilities: - Lead end-to-end product development process, from conceptualization and sampling to production. - Conduct research on new fibers, weaves, finishes, and backing techniques. - Collaborate with international buyers and design partners to develop exclusive collections. - Work closely with manufacturing teams in Alleppey and Tuticorin to bring product ideas to fruition. - Stay updated on global trends in flooring and interior design to drive innovation. - Provide support to marketing teams by offering product specifications and aiding in visual storytelling. Requirements: - Minimum of 8 years of experience in product development or design within the flooring, textiles, or home furnishings industry. - Strong knowledge of coir, jute, or sisal-based production processes. Familiarity with tufting and synthetic fibers is advantageous. - Ability to harmonize design aesthetics with commercial objectives. - Hands-on experience in developing export-quality products. - Must possess a curious, detail-oriented mindset and a passion for sustainable materials. Join NC John to be a part of a century-old brand that is evolving to meet the demands of sustainable design. You will have the opportunity to collaborate directly with leadership and creative teams on global projects, shaping products that blend heritage, craft, and innovation. If you are interested in this exciting opportunity, please send your CV to yakov@ncjohn.com with the title "Head of Product Development".,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Coimbatore, All India
skills
  • Business Analysis
  • Gap Analysis
  • Collaboration
  • User Acceptance Testing
  • Compliance
  • Analytical Skills
  • Documentation
  • Stakeholder Management
  • Process Flows
  • System Enhancements
  • Operational Efficiencies
  • Testing Strategy
  • SME Insights
  • Regulatory Standards
  • ProblemSolving
  • Stakeholder Communication
  • AgileScrum Methodologies
  • Business Analysis Tools
Job Description
Job Description: As a Business Analyst, you will play a crucial role in identifying opportunities for system enhancements and operational efficiencies by developing process flows and conducting gap analysis. You will collaborate effectively with IT, QA, and business units to ensure project deliverables meet scope and specifications. Additionally, you will facilitate workshops and stakeholder meetings to gather insights and validate requirements. Your responsibilities will also include leading testing strategy activities, offering subject matter expertise during system implementation, and supporting training initiatives and change management efforts to drive solution adoption. Key Responsibilities: - Develop process flows and gap analysis to identify opportunities for system enhancements - Collaborate effectively with IT, QA, and business units to ensure project deliverables meet scope and specifications - Facilitate workshops and stakeholder meetings to gather insights and validate requirements - Lead testing strategy activities by creating test cases and participating in user acceptance testing (UAT) - Offer SME insights during system implementation to verify compliance and business alignment - Support training initiatives and change management efforts to drive solution adoption Qualifications Required: - Bachelors degree in Computer Science, or related field, with preference for Masters degree - Knowledge of regulatory compliance standards such as CMS guidelines, ACA, and HIPAA requirements - Strong analytical, problem-solving, and documentation capabilities - Competency in stakeholder communication and management skills - Familiarity with Agile/Scrum methodologies - Proficiency in Business Analysis tools and techniques Additional Details: The company prefers candidates with a Certified Business Analysis Professional (CBAP) or equivalent certification. It is also desirable to have healthcare-specific certifications such as CHC or CPCO. Job Description: As a Business Analyst, you will play a crucial role in identifying opportunities for system enhancements and operational efficiencies by developing process flows and conducting gap analysis. You will collaborate effectively with IT, QA, and business units to ensure project deliverables meet scope and specifications. Additionally, you will facilitate workshops and stakeholder meetings to gather insights and validate requirements. Your responsibilities will also include leading testing strategy activities, offering subject matter expertise during system implementation, and supporting training initiatives and change management efforts to drive solution adoption. Key Responsibilities: - Develop process flows and gap analysis to identify opportunities for system enhancements - Collaborate effectively with IT, QA, and business units to ensure project deliverables meet scope and specifications - Facilitate workshops and stakeholder meetings to gather insights and validate requirements - Lead testing strategy activities by creating test cases and participating in user acceptance testing (UAT) - Offer SME insights during system implementation to verify compliance and business alignment - Support training initiatives and change management efforts to drive solution adoption Qualifications Required: - Bachelors degree in Computer Science, or related field, with preference for Masters degree - Knowledge of regulatory compliance standards such as CMS guidelines, ACA, and HIPAA requirements - Strong analytical, problem-solving, and documentation capabilities - Competency in stakeholder communication and management skills - Familiarity with Agile/Scrum methodologies - Proficiency in Business Analysis tools and techniques Additional Details: The company prefers candidates with a Certified Business Analysis Professional (CBAP) or equivalent certification. It is also desirable to have healthcare-specific certifications such as CHC or CPCO.
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posted 2 months ago
experience0 to 4 Yrs
location
Chennai, Tamil Nadu
skills
  • technology
  • creativity
  • research
  • analytical skills
  • organization
  • SaaS products
  • verbal
  • written communication
  • detailoriented
  • Google DocsSheets
  • CanvaFigma
Job Description
As a Product Marketing Intern at Klenty, you will be an integral part of the marketing team, contributing to product launches, content creation, and shaping the product narrative. Your role will provide you with hands-on experience in the dynamic world of SaaS product marketing, offering you a platform to learn, experiment, and grow. **Responsibilities:** - Contribute to product launch activities by preparing content such as blogs, emails, landing pages, and social posts. - Collaborate with the product marketing team to develop sales enablement material like comparison sheets, feature one-pagers, and presentations. - Assist in writing and editing various product-related content including blogs, video scripts, case studies, and product updates. - Coordinate with design and marketing operations teams to publish and monitor marketing assets. - Learn the art of interviewing customers and participate in creating success stories and testimonials. **Skills Required:** - Strong interest in SaaS products and technology. - Excellent verbal and written communication skills. - Creativity and the ability to simplify complex concepts into clear, engaging content. - Good research and analytical skills. - Organized, detail-oriented, and capable of managing multiple tasks. - Familiarity with marketing concepts such as positioning, value propositions, and buyer personas (coursework or prior exposure is a plus). - Basic knowledge of tools like Google Docs/Sheets, Canva/Figma, etc. In addition to the role and responsibilities, as a Product Marketing Intern at Klenty, you will benefit from: - Hands-on exposure to SaaS product marketing and go-to-market strategies. - Opportunity to collaborate and learn from an experienced product marketing team. - Experience in creating real product marketing assets used in live campaigns. - Stipend and access to team benefits including meals, snacks, and events. - Possibility of a full-time role based on performance at the end of the internship.,
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posted 2 weeks ago
experience0 to 4 Yrs
location
Madurai, All India
skills
  • Technical assistance
  • Complaint handling
  • Content development
  • Product training
  • Sales
  • Customer engagement
  • Market research
  • Data analysis
  • Product marketing
  • Competitor analysis
  • Market strategy
  • Forecasting
  • Product development
  • Marketing campaigns
  • Product roadmap management
Job Description
As a Product Manager, you will be responsible for various tasks to ensure the success of the product and its market positioning. Your role includes: - Providing technical assistance and handling complaints, acting as a knowledge repository for content development, new product training, and offering technical support to the sales team and customers when needed. - Tracking key performance indicators such as sales numbers, customer adoption rates, and user engagement to evaluate the product's performance. - Developing and implementing a product Go-to-Market strategy, including creating launch plans, overseeing product marketing, and managing product positioning. - Analyzing the competitor landscape to ensure that the product stands out and offers a unique value proposition. - Conducting market research to understand customer needs, preferences, and market trends to guide product development decisions. - Making data-driven decisions by utilizing insights to update the product roadmap, enhance features, and plan for future product development strategies. - Collaborating with the marketing team to design effective marketing campaigns that increase awareness and interest in the product. - Managing the product roadmap by outlining key features, functionalities, and release timelines. In terms of interactions, you will work closely with internal teams such as the sales team, production or division teams, market executives, marketing managers, and the design team. You will also engage externally with dealers and customers (KOL) to understand market realities, gather market information, communicate product features, and address product-related issues. Position Requirements: - Educational Qualifications: MBA (BE with MBA is preferred) As a Product Manager, you will be responsible for various tasks to ensure the success of the product and its market positioning. Your role includes: - Providing technical assistance and handling complaints, acting as a knowledge repository for content development, new product training, and offering technical support to the sales team and customers when needed. - Tracking key performance indicators such as sales numbers, customer adoption rates, and user engagement to evaluate the product's performance. - Developing and implementing a product Go-to-Market strategy, including creating launch plans, overseeing product marketing, and managing product positioning. - Analyzing the competitor landscape to ensure that the product stands out and offers a unique value proposition. - Conducting market research to understand customer needs, preferences, and market trends to guide product development decisions. - Making data-driven decisions by utilizing insights to update the product roadmap, enhance features, and plan for future product development strategies. - Collaborating with the marketing team to design effective marketing campaigns that increase awareness and interest in the product. - Managing the product roadmap by outlining key features, functionalities, and release timelines. In terms of interactions, you will work closely with internal teams such as the sales team, production or division teams, market executives, marketing managers, and the design team. You will also engage externally with dealers and customers (KOL) to understand market realities, gather market information, communicate product features, and address product-related issues. Position Requirements: - Educational Qualifications: MBA (BE with MBA is preferred)
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posted 1 month ago
experience18 to 22 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Management
  • Analytical skills
  • Leadership
  • Communication
  • Stakeholder management
  • Jira
  • Confluence
  • Aha
  • AgileScrum methodologies
  • Problemsolving skills
Job Description
As a Director of Product Management at a healthcare technology provider focused on delivering AI- and cloud-powered solutions to transform healthcare delivery, your role will involve defining and executing the product vision, strategy, and roadmap in alignment with business goals. You will collaborate with cross-functional teams (engineering, design, marketing, sales) to ensure successful product development and delivery. Analyzing market trends, customer insights, and competitive data to identify opportunities for innovation and growth will be a key aspect of your responsibilities. Additionally, you will manage and prioritize the product backlog, driving Agile development processes to ensure timely delivery of high-impact features. Tracking key performance metrics (KPIs) and mentoring team members to foster a culture of collaboration, ownership, and continuous improvement will also be part of your role. Key Responsibilities: - Define and execute the product vision, strategy, and roadmap in alignment with business goals. - Collaborate with cross-functional teams to ensure successful product development and delivery. - Analyze market trends, customer insights, and competitive data to identify opportunities for innovation and growth. - Manage and prioritize the product backlog, driving Agile development processes. - Track key performance metrics (KPIs) and mentor team members to foster a culture of collaboration and continuous improvement. Qualifications Required: - 18+ years of experience in product management or related leadership roles. - Proven expertise in Agile/Scrum methodologies and product lifecycle management. - Strong analytical and problem-solving skills with a data-driven decision-making approach. - Excellent leadership, communication, and stakeholder management capabilities. - Hands-on experience with product management tools such as Jira, Confluence, and Aha. - Bachelor's degree in business, Engineering, Computer Science, or related field; MBA preferred. In addition to the role details, the company is a healthcare technology provider headquartered in the U.S., with offices in India. The company serves multiple state and federal health agencies and offers core offerings including advanced processing, clinical and provider solutions, and quality and compliance services powered by proprietary digital platforms. Leveraging AI, ML, and cloud technologies, the organization drives modernization in healthcare delivery and has been recognized as one of the fastest-growing private companies by leading business journals and corporate growth associations.,
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posted 2 months ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Lifecycle Management
  • Continuous Improvement
  • Project Management
  • Communication Skills
  • Interpersonal Skills
  • Customer Satisfaction
  • DataDriven Analysis
  • CrossProgram Commodity Management
  • Program Integration
  • Feasibility Planning
  • CrossFunctional Collaboration
  • CADCAE Proficiency
  • Technical Research Documentation
  • Supplier Manufacturing Engagement
  • Quality Assurance Compliance
  • 3D Modeling
  • Analysis
  • Quality Tools
  • Methodologies
  • Complex Data Analysis
Job Description
Role Overview: As a Service Product Engineer at Ford, you will play a crucial role in supporting all engineering requirements for service products, including non-warranty and some in-warranty applications, across the respective commodities. Your primary goal will be to maintain service parts after the new vehicle warranty coverage ends to resolve technical, cost, backorder, and Vehicle Off Road concerns. You will be a key part of the team responsible for championing the development and management of service products for North American Programs as part of Ford's enterprise aftermarket parts strategy. Key Responsibilities: - Lead the design, development, launch, and ongoing maintenance of vehicle service products, ensuring their availability and quality throughout the vehicle's lifecycle. - Proactively identify, extract, and synthesize complex technical and business data from internal and external sources to inform product decisions and strategy. - Successfully manage parts and components across multiple vehicle lines, ensuring consistency and efficiency. - Review and interpret vehicle content specifications to ensure service product alignment. - Provide critical input into the Cost, Feasibility, and Timing (CFT) process, contributing to strategic product planning. - Apply lessons learned from past service part offerings to resolve current program issues and innovate future product solutions. - Serve as a key interface with diverse teams including Planning, Program Management, Purchasing, Vehicle Programs, and other engineering groups. - Utilize advanced CAD/CAE tools to navigate product content, conduct technical evaluations, and assess form, fit, and feasibility. - Conduct in-depth research to gather part information, release levels, usage data, global requirements, design rules, and test methods for comprehensive design verification plans. - Collaborate with suppliers, core engineers, and manufacturing teams to ensure product manufacturability, quality controls, and adherence to corporate engineering and manufacturing statements of work. - Implement and apply robust quality tools to ensure product integrity and compliance with Ford Global Requirements, Design Rules, and Federal Regulations. Qualifications: - Bachelor's degree in mechanical/electrical/chemical engineering. - Proven experience in product development, engineering, or a related technical role within the automotive or a similar complex manufacturing industry. - Strong project management skills. - Proficiency in CAD/CAE software and experience with 3D modeling and analysis. - Familiarity with quality tools and methodologies. - Ability to analyze complex data and translate insights into actionable plans. - Excellent communication, interpersonal, and collaboration skills. - Strong passion for customer satisfaction and product value. Additional Company Details: Ford is committed to creating a better world through innovation and teamwork. As part of the Ford family, you will be contributing to a legacy of excellence and driving the future of mobility.,
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