Daniels-Head Insurance Agency Reviews 

2,423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and agents for their exceptional helpfulness, friendly attitude, and deep professional knowledge during every interaction. People note that the overall user experience is remarkably smooth, featuring efficient renewal processes, clear guidance, and prompt responses to all questions. Many loyal clients emphasize that the team continually goes above and beyond to secure reliable coverage and great value. Some reviewers were not happy with urgent policy expiration timing, expressing frustration over communication hurdles or desiring a more focused approach on specific practice areas.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, courteous,... See more

Service

Customers had positive experiences with service, frequently praising the professional, courteous, and... See more

Customer service

Consumers find customer service to be positive, highlighting great response times and staff who make the... See more

Response time

Customers consistently note positive experiences with response time, highlighting that representatives answer... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the process is very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The renewal contact was prompt and easy to comply with. Staff was good in follow thru and keeping me abreast of status. renewed policy was promptly issues and delivered. Service and attention to detai... See more

Company replied

Rated 5 out of 5 stars

I am an attorney in Seattle. I have been with Daniels-Head for a number of years and the company has arranged for me to obtain insurance by multiple insurance companies throughout this time. Over... See more

Company replied

Rated 5 out of 5 stars

Daniels-Head Insurance has been my "go to" for liability insurance for years. They actively search for good rates from good companies. I am so pleased with the service I receive. I recommend Daniels-H... See more

Company replied

Rated 5 out of 5 stars

Gabrielle Tetrick (DHIA and Lawyers' Professional Liability) was fantastic just as she always has been in securing a renewal policy insuring Corbin Law Firm in Florence, SC. Gaby is a BIG reason for... See more

Company replied


Company details

  1. #15 of 117 best companies in Insurance Agency
  2. #4 of 23 best companies in Business Insurance Company
  3. #2 of 12 best companies in Commercial Insurance Company
  4. #4 of 37 best companies in Insurance Broker
  5. #3 of 17 best companies in Liability Insurance Company

Written by the company

Professional Liability Insurance and Commercial Insurance Products. DHIA exists today to fill the unmet demand for better insurance products along with a faster and more efficient process for professionals. Our business model is a simple one, we want to know your business needs well enough to provide you insurance products that fit and make sense. If you have any questions along the way, we want to always be available. We want to give you more time to focus on your core competency, selling and growing your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,423)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and response…

Great customer service and response times

September 9, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you for taking the time to rate and review your experience with DHIA.
Providing responsive, high-quality customer service is one of our top priorities, and we’re glad to hear that our response times made a positive difference.
We appreciate your business, and we look forward to serving you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team

Rated 5 out of 5 stars

Easy and Safe Payment Plan

Customer service helped me set up an on-line payment that was quick and secure.

September 11, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Krupitzer,
Thank you for taking the time to rate and review our agency.
We work hard to make the payment process as easy, secure, and convenient as possible for our clients, and it is nice to be acknowledged for this. We are delighted to hear that our team helped streamline your insurance renewal payment.
As always, please don't hesitate to contact us if there's anything else we can help with.
– The DHIA Team

Rated 5 out of 5 stars

We have been with them for 15 years

We have been with them for 15 years. Very easy to work with!

September 11, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for taking the time to share your experience with DHIA over the years!
We are delighted to hear that you have had the kind of experience we expect for our clients, year after year, and we hope to be of service for many years to come.
As always, please don't hesitate to contact us if there's anything else we can help with.
– The DHIA Team

Rated 5 out of 5 stars

Highly recommend

Agent and support staff made the process quick and easy! Everyone was knowledgeable, helpful, and responsive. No one overcomplicated anything. Painless experience. Good value. Highly recommend!

September 8, 2026
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Reply from Daniels-Head Insurance Agency

Hi Bethany,
Thank you very much for taking the time to thoughtfully share your experience with DHIA.
We value quick, responsive, and quality service and work hard to simplify the insurance process for our clients. We're glad to hear you had the simple, painless insurance experience we aim to provide. Thank you for your business, and we look forward to serving you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team

Rated 5 out of 5 stars

Professional

Professional, courteous and gets the job done without any hassle. Can't ask for anymore than that.

Thank you!

September 11, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for taking time from your busy day to rate and review your experience with DHIA. We truly appreciate it.
Providing a responsive, streamlined, and professional insurance experience is important to us. We are delighted to hear that you had the kind of experience we expect for our clients.
It's our pleasure to be of service. As always, please don't hesitate to contact us if there's anything else we can help with.
– The DHIA Team

Rated 4 out of 5 stars

easy to do xx

September 4, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for taking the time to rate and review DHIA.
We work hard to make the renewal process as painless as possible for our clients. It's nice to be recognized for this.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Victor is always helpful

Victor is always helpful. Awesome guy!

September 11, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Malgeri,
Thank you so much for taking the time out of your busy day to share your experience with Victor and DHIA.
We are happy to hear you had the kind of experience we expect for our clients and hope to be of service for many years to come.
We will be sure to share your kind words with Victor, too!
As always, please let us know if there is ever anything else we can assist you with.
– The DHIA Team

Rated 5 out of 5 stars

Great Experience

Responsive and friendly staff with excellent follow-up. I've been a customer for many years.

September 10, 2026
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Reply from Daniels-Head Insurance Agency

Thank you for taking the time to share your experience with DHIA. We truly appreciate it!
Providing a responsive, communicative insurance experience matters to us, and we are delighted to hear that you had the kind of experience we expect for our clients, year after year. We hope to be of service for many years to come.
As always, please let us know if there is ever anything else we can assist you with.
– The DHIA Team

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient

September 8, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Smith,
Thank you for taking the time to rate and review your experience with us!
We work hard to make the renewal process as painless as possible and be readily available for our clients. It's nice to be acknowledged for this.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Always great service

Always great service. Thanks, Joe C.

September 7, 2026
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Reply from Daniels-Head Insurance Agency

Hi Joe,
Thank you for taking the time to rate and review your experience with DHIA.
We're glad you had the kind of experience we expect for our clients. We appreciate your loyalty over the years and hope to be of service for many years to come!
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars

Easy process.

Easy process.

September 3, 2026
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Reply from Daniels-Head Insurance Agency

Hi Mr. Cox,
Thank you for taking the time to rate and review your experience with DHIA.
We work hard to make the renewal process as easy as possible for our clients. It's nice to be acknowledged for this!
We appreciate your feedback year after year, and that you continue to choose us as your partner for insuring your law practice.
As always, we are available for you and your firm. Please don't hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 4 out of 5 stars

Payment of the premium due has…

Payment of the premium due has improved, more flexibility in the time frame.

The newsletters have some value, but perhaps more intentionality regarding what practice areas you are insuring could improve information focus.

July 7, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Anderson,
Thank you for taking the time to rate and review our agency.
We're glad to hear that the recent improvements to our renewal and payment processes are more convenient and flexible. We work hard to make every interaction seamless, and it's rewarding to see our efforts make a difference.
We also appreciate your feedback on our newsletter content. We're always looking for ways to provide more valuable content to our readers, and will explore ways to share resources and insights that are more tailored to specific practice areas.
Thank you again for your thoughtful review and feedback. As always, please let us know if there is anything we can do to support you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Outstanding Diligence and Follow Up

I always appreciate how diligently my agent works to ensure I remember the deadlines and confirm that my renewal gets done timely. As a sole practitioner, the business of running the business sometimes gets delayed in the busyness of practicing law. Thank you for making sure I am still able to practice law with my malpractice intact with minimal time and effort on my part!

August 11, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you for rating and reviewing your experience with DHIA. We appreciate your time and thoughtful review.
We know how important timeliness is for this coverage and how busy running a law firm is. This is why we work hard to make the renewal and payment processes as painless as possible for our clients. We are delighted to hear you are pleased with our processes and service, and that you continue to choose us as your partner in insuring your law practice!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

easy to work with

easy to work with. I just completed the application and I received a quote

August 9, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you for taking the time to rate and review our agency.
We do work hard to make the renewal process as painless as possible. It's nice to be acknowledged for it! We are pleased to hear you're happy with our service and hope to serve you for many years to come.
As always, please let us know if there is anything else we can assist you or your firm with.
– The DHIA Team

Rated 5 out of 5 stars
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Thank you so much for taking the time out of your busy day to share your experience with Toni and DHIA. We will make sure she sees your kind words.
We are so pleased that you had a 5-star experience! We appreciate your loyalty over the years and hope to be of service for many years to come.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Transparency about coverage and tail…

Transparency about coverage and tail options.

August 11, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Drysdale,
Thank you for taking the time to rate and review DHIA.
Providing our clients with transparent, clear information about insurance is important to us. We appreciate your loyalty over the years and hope to serve you for many years to come.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Seattle Attorney provides ****** (out of 5 :).)

I am an attorney in Seattle. I have been with Daniels-Head for a number of years and the company has arranged for me to obtain insurance by multiple insurance companies throughout this time. Over the past few years, I have been assisted by Karen Curreri, Account Executive. She and the rest of the representatives who have assisted me (sometimes in trying and very timely circumstances), have been spectacular!!! Besides having to sell my services, I have spent time selling real estate and accreditied venture capital investments which require a large amount of customer-service and I recognize great service when I am a party to it.

Anyway, I would not contribute to a customer service survey unless I provided a very good or very bad report so I am happy to provide a great one here. :)
Robert Z.

August 12, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Mr. Zoffel,
Thank you for taking the time to thoughtfully your experience with DHIA. We appreciate your time and kind words.
We are delighted to hear that you’ve had the kind of experience we expect for our clients, year after year, and that Karen and the rest of our team have provided the consistent, responsive, and supportive service you deserve.
We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Always a pleasure working with your…

Always a pleasure working with your office. Makes renewal simple. Great job!!!

August 11, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Consuelo,
Thank you for taking the time to rate and review DHIA!
We are delighted to hear you're happy with our service and our efforts to simplify the renewal process for our clients. We appreciate your business and hope to be of service for many years to come!
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team

Rated 5 out of 5 stars

Great service!

Great service!

August 7, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Ms. Oancea,
We appreciate you taking the time to share your experience with DHIA and are delighted to hear you're happy with our service.
We appreciate your loyalty over the years and hope to be of service for many years to come!
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team

Rated 5 out of 5 stars

Communication is clear and timely

Communication is clear and timely. Highly recommend.

August 4, 2026
Daniels-Head Insurance Agency logo

Reply from Daniels-Head Insurance Agency

Hi Ms. Zeigler,
Thank you so much for taking the time to rate and review your experience with DHIA.
We are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team

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