Webex Suite Reviews & Product Details - Page 3

Webex Suite offers a smooth and unified experience for meetings, messaging, calling, and a range of other features all in one platform. The video and audio quality remain impressively high, even when working with larger groups. AI-powered tools like noise cancellation and real-time translation enhance productivity during remote collaboration. Additionally, its strong security standards are reassuring, especially when dealing with sensitive conversations.

above all very easy to use and implement.

grate customer support. Review collected by and hosted on G2.com.

Although the platform offers a wide range of features, it can be a bit overwhelming for newcomers who are simply looking for basic meeting tools. The interface is clean, but there is a bit of a learning curve to get fully comfortable with it. Additionally, integrating with certain third-party tools sometimes demands extra configuration. I also think the pricing structure could be more accommodating for smaller teams and startups. Review collected by and hosted on G2.com.

This software assists the workforce in building teams and connecting digitally without unnecessarily wasting time walking around for information, hence increasing workforce productivity. The ability of the Webex app to integrate with Webex meetings and other software is Impressive. Review collected by and hosted on G2.com.

I love most of this software, but I wish I could give a cellular phone call using this app without having to auto-shutdown the app itself. It would be helpful if Webex could detect any of my friends in my contact list using this software. Review collected by and hosted on G2.com.

Most people really like that Webex Suite brings everything together in one place — meetings, messaging, calling, and even webinars — without needing to jump between tools. They often mention how reliable it is, with clear video and audio quality that holds up even on weaker connections. The collaboration features, like screen sharing, whiteboarding, and breakout rooms, make teamwork feel smooth and natural. Users also appreciate how well it integrates with other apps like Outlook and Google Calendar, keeping everything organized. Plus, Webex’s strong focus on security gives people confidence when working or sharing sensitive information online. Review collected by and hosted on G2.com.

High resource usage / Performance issues

Webex can be slow, especially on older or low-spec devices. Users sometimes report lag, freezing, or delays during meetings and calls when many people or video streams are involved Review collected by and hosted on G2.com.

Messaging is quite easy especially when you've grouped your contacts in the manner you select. I have mine grouped by departments, priority assignments and a general favorites list which makes for easy integration in my work life and since my Cisco desk phone is connected to WebEx, I use the application a lot. Review collected by and hosted on G2.com.

MS outlook integration is not as great as MS Teams and customer support seems to be lacking if it is managed by your organization. Implementation is okay, and I say this because I frequently have to restart the application in order to get it to work properly. Review collected by and hosted on G2.com.

Webex is a secure platform which is used for secure meetings, video conferencing, team messaging and calls to connect with team members remotely. it is easy to use and ease to implement. we can conduct virtual meetings with high quality video. it is supporting one to one meeting as well. Team lead can give the representation to all employee via Webex. Review collected by and hosted on G2.com.

Users report connectivity issues and frustrating audio-video problems during meetings. Webex can be heavy on systems resources. it is a costly, so some essential features are not included when we are using it in company. There can be a lack of granular control and customization options within certain features like webex calling. Review collected by and hosted on G2.com.

I appreciate Webex Suite's simple and easy setup, which made the initial experience straightforward and beneficial. I love how it facilitates online meetings, connecting people globally and offering a feature I value most. Its functionality during COVID-19 was outstanding, being better suited for remote meetings. I also enjoy the ease of sharing and editing documents like PPTs, Excel, and Word files with colleagues in real-time during meetings, making discussions more effective. Review collected by and hosted on G2.com.

I just want to mention that I find the lack of guidance for new users challenging. It would be helpful to have notifications on the right side of the screen continuously flashing to guide users on how to use various features. This would be particularly beneficial for first-time users. Review collected by and hosted on G2.com.

What I like best about Webex Suite is the seamless integration of its collaboration tools. It combines meetings, messaging, calling, and file sharing in one platform, which makes teamwork more efficient and eliminates the need to switch between multiple applications. The audio and video quality are consistently reliable, and the security features give me confidence that our communications are well protected. Review collected by and hosted on G2.com.

What I dislike about Webex Suite is that it can be resource-intensive on older devices, sometimes causing slower performance. The mobile application, while functional, could be more optimized to deliver a smoother experience. Additionally, the interface has many features, which can feel overwhelming for new users until they become familiar with the platform. Review collected by and hosted on G2.com.

Webex suite is just phenomenal in providing a seamless experience whether i require to call, message, meetings everything can be done under one roof. I does'nt require to juggle between multiple apps or tabs during work. The video and audio quality it provides is just top notch as well as its noise cancellation works like a magic. Its exceptional features like live translation is just a game changer for global teams. One can easy implement and integrate in there system with just click. Its an awesome daily tool with value added customer support. Review collected by and hosted on G2.com.

The user interface must be more intuitive as it feels quite overwhelming for initial users especially when they try to switch between different modules. The app is also quite heavy and requires memory and sometimes its lagging while being used. These particular dislikes are not critical but there is a room for UI improvement. Review collected by and hosted on G2.com.

it allows for connecting easily with team, org, businesses across the company at domestic, internaltional or global level without interruptions. Its audio & features are excellent. It has raise hand feature for more discuplined meetings. it allows for editing & setting up the background over video call to make it more professional in case of working from home. Review collected by and hosted on G2.com.

the platform has been helping to seamlessly connect & collaborate so likes over-weigh the dislikes Review collected by and hosted on G2.com.

The audio and video quality are satisfactory, and I really appreciate the screen sharing feature. Scheduling meetings is straightforward, and security stands out as one of the app's greatest strengths. Overall, the app offers a broad selection of features that should appeal to its intended users. Review collected by and hosted on G2.com.

Some of the advanced collaboration features feel restricted, and I find that there are an overwhelming number of options at the bottom for the administrator. Additionally, I have experienced occasional issues with the video chat not functioning properly. Review collected by and hosted on G2.com.