Kimkim Trip Reviews

4.8
Based on 19,843 ratings
Read 19,843 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our Vietnam & Cambodia Adventure
Vietnam | Mar 4 - Mar 31, 2026

C
Carolynn O.
Canada | Reviewed on Apr 07, 2026
Doris planned a 28 day itinerary for our trip to Vietnam & Cambodia. We started in Hanoi & made our way to Mai Chau, Ninh Binh, Halong Bay, Hoi An, Ho Chi Minh, Can Tho, Siem Reap Cambodia & ended the trip with a relaxing stay at a beautiful quiet resort on Phu Quoc. The vintage motorcycle tour with Ben & his brother was the highlight in Hanoi. So much fun & we really gained insight into the local life & culture. We loved the beauty of Mai Chau & bicycling through the villages & rice... Read more

Doris planned a 28 day itinerary for our trip to Vietnam & Cambodia. We started in Hanoi & made our way to Mai Chau, Ninh Binh, Halong Bay, Hoi An, Ho Chi Minh, Can Tho, Siem Reap Cambodia & ended the trip with a relaxing stay at a beautiful quiet resort on Phu Quoc. The vintage motorcycle tour with Ben & his brother was the highlight in Hanoi. So much fun & we really gained insight into the local life & culture. We loved the beauty of Mai Chau & bicycling through the villages & rice fields. Trung took us to some local “home stays” for some meals which we really enjoyed. Ninh Binh was amazing. We really enjoyed the boat ride & karst waterscape and was interesting to see the women using their feet to paddle the boat!
Lan Ha Bay overnight cruise was wonderful!
Hoi An is a must visit. We really enjoyed the charming ancient town although it was very busy!
A highlight in Ho Chi Min City was the XO Saigon by Night Motorcycle Tour!
Our guide Kim toured us through the Mekong Delta where we visited a floating market.
We only had 3 days in Cambodia but visiting the Angkor Wat Temples & Tonle Sap lake & floating village was well worth it. Spending our last week at the Green Bay Resort on Phu Quoc was a perfect way to relax at the end of our trip.
Doris was very detailed in her planning & everything was taken care of for us. All of the guides & drivers were excellent.
We were happy with all of the excursions and hotels used on our trip. We feel we had a fun, interesting and authentic experience in a Vietnam & Cambodia & highly recommend Doris to plan your next adventure!
The people of Vietnam & Cambodia were very friendly & welcoming & we felt very safe during our whole trip to explore around on our own.

Hotel Reviews
Ibis Saigon Airport
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

Peaceful beautiful resort with comfortable seating in restaurants and beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Myst Dong Khoi
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metta Residence & Spa
Krung Siem Reap Siem Reap

Beautiful oasis close to Siem Reap. Nice pool & good restaurant on site. Amazing staff!

Authenticity & Character
Location
Staff
Staff introduced us by name & asked about our day.
Cleanliness & Comfort
Bel Marina Hoi An Resort
Hoian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Lan Ha Cruise
Hai Phong

Executive suite was amazing!

Authenticity & Character
Location
Staff
Very friendly staff
Cleanliness & Comfort
Bath soap or salts would be nice. Food quality could be improved. Less oil used in omelet preparation.
Emeralda Tam Coc Resort

Excellent location, beautiful rooms right on the river but loud music from late night bars could make sleep difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very loud music until around 1 am for 2 of our 3 nite stay from bars across the street.
Mai Chau Ecolodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was clean but the soaps used were very strong scented which can be uncomfortable for people with sensitivity to strong scents. Extra pillows would be appreciated.
Peridot Grand Luxury Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phu Quoc - Fly to Ho Chi Minh City (No tour guide)
Vietnam

Airport was very crowded & disorganized

Phu Quoc island free day
Phu Quoc
Can Tho - Transfer to Ho Chi Minh airport - Flight to Phu Quoc
Can Tho
Can Tho - Cai Rang Floating Market - Biking to Explore Local Villages and Orchards
Can Tho
Ho Chi Minh City - Ben Tre - Transfer to Can Tho
Vietnam
Ho Chi Minh City - Ben Tre, Coconut Paradise - Can Tho
Vietnam

Enjoyed the boat ride on the Mekong Delta & the floating market

Quality of Experience
Guides, Drivers and Staff
Transport
Sai Gon Sightseeing - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

So exciting & a very fun and attentive group of ladies. Felt very safe & was able to see more of Saigon this way. Enjoyed the local home visit. Dinner was fantastic as well. Highly recommend!

Quality of Experience
Food
Enjoyed the dinner in China Town
Guides, Drivers and Staff
Excellent motorcycle drivers
Transport
Comfortable bikes
Siem Reap - Fly to Ho Chi Minh
Siem Reap
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake
Siem Reap

Very interesting to see how the people live along the lake & deal with the rainy & dry season.

Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap: Angkor Thom - Ta Prohm - Angkor Wat
Siem Reap

Enjoyed the sunset tour of Angkor Wat

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An - Da Nang Airport - Fly to Siem Reap
Hoi An
Hoi An Free Day
Hoi An
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19)
Hoi An
Quality of Experience
Food
Enjoyed the food at lunch but was a bit too oily for our tastes.
Guides, Drivers and Staff
Transport
Visit Hoi An Ancient Town
Hoi An

Enjoyed this beautiful ancient town, all the shops & even had some clothes made overnite.

Quality of Experience
Guides, Drivers and Staff
Lan Ha Bay - Hanoi- Flight to Danang - Hoi An
Vietnam
Ninh Binh - Lan Ha Bay, Overnight on Indochine Lan Ha Cruise
Vietnam

The suite on the boat had a lot of character & nice to have small deck.

Quality of Experience
Food
Quality could improve. Food not hot enough in the buffet. Used a lot of oil making omelets.
Guides, Drivers and Staff
Transport
Free Day in Ninh Binh
Ninh Binh

Enjoyed walking around the riverbank area and bicycle riding through the cottage area. Lots of coffee shops.

Quality of Experience
Ninh Binh - Bai Dinh Pagoda - Mua Cave
Ninh Binh

Really enjoyed the hike to the top & the cave was really interesting to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam

The ladies operating the paddle boats with their feet are awesome! Beautiful karst landscape!

Quality of Experience
Food
Had a good experience at the Tam Coc restaurants.
Guides, Drivers and Staff
Transport
Hiking in Mai Chau, Explore local villages (Xom Kha, Ban Te and Na Meo)
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Mai Chau, Explore Valley of White Thai People
Vietnam

Enjoyed bicycling through the rice fields & villages. Great hike through the jungle with picnic lunch.

Quality of Experience
Food
The fish in the bamboo was excellent. Enjoyed going to a home stay for dinner.
Guides, Drivers and Staff
Transport
Half-day Hanoi Sightseeing by Vintage Motorcycle and Half-day Countryside by GAZ69/USA Jeep (VBTFD)
Hanoi

Fun and authentic. Ben showed us what local life is like. Enjoyed seeing the countryside, the markets and met someone very special at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui

23 days, 5 countries, and memories for a lifetime
Finland | Mar 3 - Mar 25, 2026

Jane M.
Ashburn, VA | Reviewed on Apr 07, 2026
This trip wouldn't have been possible without all the help from Emerson, he was a rockstar in planning! With his help and expert guidance we managed to pull off 5 countries in 23 days and never felt stressed about any of the moving parts. During the trip we traveled by plane, train, bus, car and ferry, with only one minor delay because of a "wildlife accident". The small guided tours he arranged exceeded our expectations, everyone was so nice, helpful, and knowledgeable. We learned so much... Read more

This trip wouldn't have been possible without all the help from Emerson, he was a rockstar in planning! With his help and expert guidance we managed to pull off 5 countries in 23 days and never felt stressed about any of the moving parts. During the trip we traveled by plane, train, bus, car and ferry, with only one minor delay because of a "wildlife accident". The small guided tours he arranged exceeded our expectations, everyone was so nice, helpful, and knowledgeable. We learned so much more than if we had joined a big group tour or a bus tour. All of the hotels were also top notch, with friendly staff, comfortable beds, and superb breakfast buffets! Any questions we had along the way, we answered right away, and even checked in to make sure things were going smoothly. If you're on the fence about letting someone else make your travel plans (I know I had been) I would highly recommend Emerson and his fellow travel specialist, they know what they are doing, they now the areas you want to visit, and help take the stress out of vacation planning!

Activity Reviews
SnowHotel & Ice Dinner Experience
Rovaniemi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Korouoma Canyon & Frozen Waterfalls Adventure
Finland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Group Reindeer Safari and Farm Visit
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Helsinki City Walking Tour (3h)
Helsinki
Quality of Experience
Guides, Drivers and Staff
Tallinn Day Trip
Helsinki
Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Ice Floating
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Snowmobile Tour to the Border of Three Nordic Countries
Kilpisjärvi
Quality of Experience
Guides, Drivers and Staff
Transport
Ice Fishing Experience
Kilpisjärvi
Quality of Experience
Guides, Drivers and Staff
Transport
Winter Arctic Landscapes Tour
Tromsø
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Copenhagen in a Nutshell Tour
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Local specialist: Emerson Siimer
Emerson Siimer
Local specialist in Estonia | Replied on Apr 08, 2026

Thank you very much for this — really appreciate you taking the time to write it.

It was a fun trip to plan, and you made it easy by being open to suggestions and trusting the process, especially with such a busy route. Five countries in 23 days is not simple, so good teamwork on that.

Thanks again for the recommendation — it means a lot. If you plan another trip, just let me know.

Our family vacation to Japan was amazing!
Japan | Mar 27 - Apr 6, 2026

John P.
Newark, NJ | Reviewed on Apr 07, 2026
Our family vacation to Japan was amazing! Our excellent advisor Shona designed a great itinerary and made sure all of our needs were met. When hiccups occurred, she was quick to figure out a solution and went out of her way to make sure we were satisfied every step of the way. We highly recommend Kimkim, and especially Shona to make your next vacation one to remember. Read more

Our family vacation to Japan was amazing! Our excellent advisor Shona designed a great itinerary and made sure all of our needs were met. When hiccups occurred, she was quick to figure out a solution and went out of her way to make sure we were satisfied every step of the way. We highly recommend Kimkim, and especially Shona to make your next vacation one to remember.

Activity Reviews
Full Day City Tour with Osaka Castle
Japan

We had a great time with our guide Yuki. He was very friendly and organized and was flexible with us when we wanted to change things during the day. We loved seeing the traditional areas of Kyoto, as opposed to the modern feel of the city centers of Kyoto and Tokyo.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara City Tour, Overnight in Osaka
Japan

We had fun seeing the deer, but be ready to be swarmed by aggressive deer who want crackers, and will definitely let you know if you’re taking too long handling them over by nipping your arms and legs. I’d recommend just watching those less informed feeding them. The area is very nice, but the museum is terrific! Definitely make it a point to spend some time seeing the many artifacts/national treasures inside.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

The walk through the bamboo forest was nice, but very crowded. We absolutely loved the grounds surrounding the bamboo forest, as they were very tranquil, and just beautiful with the cherry blossoms in full bloom.

Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Our family of four, with two sons on their twenties, really enjoyed the tea ceremony. It was fun to dress in traditional clothes and learn about the history and traditions behind it. It’s fun for all ages.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Meiji Shrine,the East Gardens of the Imperial Palace and Harajuku Tour
Tokyo

Our family enjoyed visiting the Meiji shrine, a peaceful oasis in a busy city. The grounds were very pretty and our guide Kaiko was terrific! We loved learning about the history of the shrine from our guide and from visiting the museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona Zhang
Local specialist in Japan | Replied on Apr 09, 2026

Hi John,
Thank you very much for your wonderful review. I truly appreciate your kind feedback.

I am also especially grateful for your understanding and cooperation when any unexpected situations arose during your trip. It means a great deal to me, and I’m very glad we were able to navigate everything together smoothly.

It would be my great pleasure to assist you again in the future, whether for your own travels or for arranging trips for your family and friends in Japan.

Thank you once again for your trust and support.
Best
Shona

My daughter and i love architecture and history.
France | Mar 29 - Apr 4, 2026

W
Wes S.
the Bahamas | Reviewed on Apr 07, 2026
All the guides were absolutely perfect. The stand out guide was our guide to Normandy. He did such an excellent job. It was a little disappointing that the Eiffel Tower was closed up top, but you guys gave me a refund which was nice. Especially since it wasn’t your fault. Read more

All the guides were absolutely perfect. The stand out guide was our guide to Normandy. He did such an excellent job. It was a little disappointing that the Eiffel Tower was closed up top, but you guys gave me a refund which was nice. Especially since it wasn’t your fault.

Activity Reviews
Moulin Rouge Evening Performance with Dinner
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Royal Versailles with a small group
Paris

He did a great job. Give us great conversation, but we did feel a little rushed. I think his intention was to try to get us to beat all the crowds, but it came across was very rushed. Also, I was a little disappointed that we only visited a few rooms.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Mont Saint-Michel & Sip Normandy Cider
Paris

This was by far our favorite. And our guide did such a wonderful job. He gave us a great conversation.

Quality of Experience
Guides, Drivers and Staff
He did an absolute fabulous job
Transport
Guided visit of Montmartre
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Guided visit of the Louvre museum
Paris
Quality of Experience
lol
Guides, Drivers and Staff
Transport
Seine river dinner cruise
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Visit of the Eiffel Tower with Access to the Summit (Entrance Tickets included)
Paris

Unfortunately, it was closed up top.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey Benezech
Local specialist in Montpellier | Replied on Apr 07, 2026

Dear Wes,

I am so sorry you did not have the chance to get to the top floor of the Eiffel Tower. But I hope you still enjoyed the amazing view from the top of the Tower!
I have noted your feedback regarding the small tour excursion to Versailles Castle. Versailles Castle is very touristy and crowded. I will check with them how to improve the experience.
I am happy you enjoyed your stay in Paris. It was a pleasure to organize this program for you and Addison.
I wish you the best.
Audrey

Trip of a lifetime!
Japan | Mar 28 - Apr 6, 2026

Lauren M.
Ashburn, VA | Reviewed on Apr 07, 2026
We had such a memorable time in Japan. Ben really understood what my family's interests were and chose fantastic locations and experiences for a first trip to Japan. Our guid in Tokyo, Yoko was very knowledgeable and efficient at zigzagging us all over the city.
In Kyoto, Ursula was amazing and was able to sneak in a few extra stops to maximize the sakuras at their peak. She was also helpful in giving us some tips on where to go in Osaka.
Read more

We had such a memorable time in Japan. Ben really understood what my family's interests were and chose fantastic locations and experiences for a first trip to Japan. Our guid in Tokyo, Yoko was very knowledgeable and efficient at zigzagging us all over the city.
In Kyoto, Ursula was amazing and was able to sneak in a few extra stops to maximize the sakuras at their peak. She was also helpful in giving us some tips on where to go in Osaka.

Hotel Reviews
MIMARU Osaka Shinsaibashi West
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Genji Kyoto, a Member of Design Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ANA InterContinental Tokyo
Tokyo

Great for a family, get a suite with lounge access. The amenities are amazing and the location was very convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka
Ben Tanaka
Local specialist in Japan, China | Replied on Apr 08, 2026
Dear Lauren, Thank you so much for taking the time to share such wonderful feedback — it truly means a lot to us. I’m absolutely delighted to hear that you had such a memorable time in Japan, and that we were able to create a meaningful first experience tailored to your family’s interests. It was a pleasure designing the trip for you, and I’m thrilled the locations and experiences worked out so well. I will also be sure to pass along your kind words to Yoko in Tokyo and Ursula in Kyoto.... Read more

Dear Lauren,

Thank you so much for taking the time to share such wonderful feedback — it truly means a lot to us.

I’m absolutely delighted to hear that you had such a memorable time in Japan, and that we were able to create a meaningful first experience tailored to your family’s interests. It was a pleasure designing the trip for you, and I’m thrilled the locations and experiences worked out so well.

I will also be sure to pass along your kind words to Yoko in Tokyo and Ursula in Kyoto. They are both incredibly dedicated and knowledgeable guides, and I know they will be so happy to know they contributed to making your trip special.

We truly appreciate your trust and hope to welcome you back to Japan again soon for another unforgettable journey.

Warm regards,
Ben

Great support in helping us organise such a m...
Thailand | Mar 28 - Apr 3, 2026

Meredith W.
United Kingdom | Reviewed on Apr 07, 2026
Great support in helping us organise such a memorable trip! Read more

Great support in helping us organise such a memorable trip!

Hotel Review
Anantara Hua Hin Resort
Prachuap Khiri Khan

Absolutely stunning property, one of a kind space.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella Saung
Local specialist in Thailand | Replied on Apr 08, 2026

Dear Meredith

Thank you so much for your trip feedbacks and details reviews for the service.
I do hope that I might have the next chance for your coming trip in the future!
Thanks again from Thailand!
Bella

Judy from Kim Kim was very helpful and listen...
Japan | Mar 20 - Mar 31, 2026

Judith W.
Australia | Reviewed on Apr 07, 2026
Judy from Kim Kim was very helpful and listened to what we wanted as a family. Judy paired us with a private tour guide called JJ from Nara to Oaska, JJ was a great guide and well informed, she even it took one for the team when the deer's were chasing us food.
Thank you, highly recommend Judy from the Kimkim Tour group.
Read more

Judy from Kim Kim was very helpful and listened to what we wanted as a family. Judy paired us with a private tour guide called JJ from Nara to Oaska, JJ was a great guide and well informed, she even it took one for the team when the deer's were chasing us food.
Thank you, highly recommend Judy from the Kimkim Tour group.

Hotel Reviews
The Bridge Hotel Shinsaibashi
Osaka

Hotel was in a perfect location to food and transport & night life. Rooms were smallish especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto U-BELL Hotel

Hotel was in a good location to food and transport. Rooms were reasonable with queen bed especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

Authenticity & Character
Location
Great location to transport & food
Staff
Cleanliness & Comfort
Tokyo Bay Ariake Washington Hotel

Hotel was in a good location to food and transport. Rooms were small especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

Authenticity & Character
Clean and good amenities
Location
Near train stations restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Hide our foodie tour guide is a legend, he was funny, easy going and pleasant to share meals with. He was a great guide and answered questions not related to food as well.

Full Day Nara City Tour, Overnight in Osaka
Japan

Our guide JJ from Nara to Oska was informative and very pleasant to deal with, she was always helpful in answering our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

We got to experience wearing a Kimono, the staff were very helpful and informative when dressing you. Our host teaching us the traditions of why they have a tea ceremony was very informative and pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Judy Zhang
Judy Zhang
Local specialist in Seoul and Japan | Replied on Apr 08, 2026

Hi Judith,

Thank you so much for your kind words — it truly means a lot to me 😊

I’m so happy to hear that you and your family had a great experience, and that JJ took such good care of you during your time from Nara to Osaka. It sounds like the deer made things extra memorable as well! 🦌

It was a real pleasure planning this trip with you, and I’m so glad it turned out to be such a special experience for your family.

Thank you again for your recommendation — I truly appreciate it and hope to help you with another adventure in the future!

Warm regards,
Judy

Fantastic 2 weeks touring Chile and Argentina...
Patagonia | Mar 10 - Mar 24, 2026

Karen M.
United Kingdom | Reviewed on Apr 07, 2026
Fantastic 2 weeks touring Chile and Argentina . Lorena did a fabulous job in creating a very full on tour .
Our drivers and guides were very very good and determined to provide a top quality experience .
Our driver on our Puma expedition was a real star. Although we failed to see the fabled creature it was not for lack of trying.
I think we knew our way around the Torres del Paine park as well as anyone by the time he dropped us off at our hotel .

To sum up it was a very busy,...
Read more

Fantastic 2 weeks touring Chile and Argentina .

Lorena did a fabulous job in creating a very full on tour .
Our drivers and guides were very very good and determined to provide a top quality experience .

Our driver on our Puma expedition was a real star. Although we failed to see the fabled creature it was not for lack of trying.
I think we knew our way around the Torres del Paine park as well as anyone by the time he dropped us off at our hotel .

To sum up it was a very busy, entertaining,beautiful holiday in the most amazing places and countries.
Cannot wait to visit again .
Many thanks to All.

Local specialist: Lorena Huidobro
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 07, 2026

Thanks so much for your wonderful review, Karen & Mike! I'm thrilled you had an amazing time exploring Chile and Argentina with us.
I will pass on your comments to our fantastic drivers and guides who made it happen. Sounds like your Puma expedition driver was a real gem 😄 - maybe next time you'll catch that elusive creature! We're glad you enjoyed the trip and can't wait to welcome you back. Thanks again for choosing us!
All the best,
Lorena & team

We had fairly short notice to arrange a visit...
Philippines | Mar 27 - Apr 2, 2026

Rob F.
Dallas, TX | Reviewed on Apr 07, 2026
We had fairly short notice to arrange a visit to Philippines and Sarah did an amazing job helping us work out an itinerary and getting all the moving parts booked. When inevitable hiccups arose, she was readily available to help us resolve them. We found internal air travel to be fairly unreliable and Sarah went “above and beyond” to help us overcome significant communication and flight issues on our way out of Philippines. We’ll definitely use KimKim again and will hope to get a local expert... Read more

We had fairly short notice to arrange a visit to Philippines and Sarah did an amazing job helping us work out an itinerary and getting all the moving parts booked. When inevitable hiccups arose, she was readily available to help us resolve them. We found internal air travel to be fairly unreliable and Sarah went “above and beyond” to help us overcome significant communication and flight issues on our way out of Philippines. We’ll definitely use KimKim again and will hope to get a local expert as good as Sarah!

Hotel Review
Huni Lio
El Nido

Beautiful boutique hotel in a great walkable area for food and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coron Island Super Ultimate Tour: Kayangan Lake, Barracuda Lake, Twin Lagoon, Balinsasayaw Reef
Coron

Initially seemed more commercialized than a similar tour in El Nido, but overall this was an amazing, well organized experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Van to underground river was very late, and a long tortuous drive. More time to fit in transfers would have been better. Four hour ferry ride was also unexpectedly rough and we should have prepared by taking Dramamine.
Local specialist: Sarah Lindsay

**Best Italy Trip Ever — Planned by Giulia!**
Italy | Oct 17 - Oct 28, 2025

Savannah W.
Atlanta, GA | Reviewed on Apr 06, 2026
**Best Trip Ever — Planned by Giulia!** When I think about this trip, the first thing that comes to mind is the incredible level of planning behind it. Giulia made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my parents. Because of my parents medical needs, certain accommodations were essential, and I was unfamiliar with how this accessibility worked in other countries—things like transportation, baggage assistance, private... Read more

**Best Trip Ever — Planned by Giulia!**

When I think about this trip, the first thing that comes to mind is the incredible level of planning behind it. Giulia made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my parents. Because of my parents medical needs, certain accommodations were essential, and I was unfamiliar with how this accessibility worked in other countries—things like transportation, baggage assistance, private vehicles, and elevator access.

Giulia handled every single detail flawlessly. From coordinating transportation between hotels to selecting ideal locations, arranging private tours, and ensuring smooth luggage handling, nothing was overlooked. My parents said it best: “We literally felt like royalty the second we got off that plane—Giulia thought of everything.”

One of the standout aspects of the trip was the thoughtfully designed itinerary. Each day included planned activities, but there was also flexibility built in for leisure time. My parents especially appreciated having their afternoons free to rest and recharge, rather than being scheduled every minute of the day like with some travel companies.

Another highlight was Enzo, the private transfer driver. While he handled most of the major transfers between hotels, he did so much more than just drive. Enzo shared meaningful insights about Italy that went beyond what they experienced on tours. He took the time to connect with my parents, making them feel truly special—something that set him apart from typical drivers.

Overall, this trip exceeded every expectation. Thanks to Giulia’s care, attention to detail, and genuine thoughtfulness, it was truly the best trip ever.

Hotel Review
Hotel Floridiana
Amalfi

This hotel was so quient and adorable. The breakfast was truly amazing too. Location was 10/10! Recommend

Authenticity & Character
Beautiful design
Location
Walkable
Staff
Cleanliness & Comfort
Local specialist: Giulia Carucci
Giulia Carucci
Local specialist in Bologna | Replied on Apr 08, 2026

Hi Savannah,
Thank you very much for your kind and wonderful words! 😍
I knew how much this trip meant for your parents...so I couldn't be happier to hear that I managed to make them live their dream! They really deserved it and this is precisely the reason why I chose this job, not only to make people "enjoy a trip"...but to make travelers experience unique and special moments that they will always keep in their hearts for their entire lives!
I wish you and your parents all the best!❤️
Warmly,
Giulia

In January 2026 we traveled to Japan- three a...
Japan | Jan 20 - Jan 30, 2026

C
Colleen G.
Amesbury, MA | Reviewed on Apr 06, 2026
In January 2026 we traveled to Japan- three areas including Tokyo, Kyoto and last, Niseco for skiing! This was our 3rd trip working with kimkim and similar to past vacation explorations, it was a wonderful experience all around! Sandy was our local contact in Japan and she worked enthusiastically and diligently to tailor our trip to our specific needs, also nudging us kindly to consider things we wouldn't normally have chosen like "Sumo Experience" in Tokyo - which we truly enjoyed! ... Read more

In January 2026 we traveled to Japan- three areas including Tokyo, Kyoto and last, Niseco for skiing! This was our 3rd trip working with kimkim and similar to past vacation explorations, it was a wonderful experience all around! Sandy was our local contact in Japan and she worked enthusiastically and diligently to tailor our trip to our specific needs, also nudging us kindly to consider things we wouldn't normally have chosen like "Sumo Experience" in Tokyo - which we truly enjoyed! Charlie was our Japanese American guide (friendly, knowledgeable and fun!) for the Sumo tour and we fully learned much from him and the kindly retired but still practicing Sumo wrestlers living at the Sumo Stable. Even had a taste of sparing for fun! Sandy connected us with our Tokyo tour guide Ayumi (friendly, knowledgable, gracefully passionate about her country) who proved to give us an outstanding tour of Tokyo sights (like Tokyo skyscrapers, rare fog free view of Mt Fuji from Tokyo, Imperial Palace Gardens and beautiful history lesson about Japan and the Imperial family, natural and tranquil Shinto shrines and introduced us to the most delicious, bountiful and steaming hot Ramen on one of our chilly days. We traveled on a high speed train from Tokyo to Kyoto that was so swift yet very quiet. In Kyoto, the cultural capital, our tour guide was Taku and he really gave us a thorough and enjoyable tour. It was very clear he had great passion and humble pride about his country. We really enjoyed our time learning from and exploring with him! Taku brought us to our traditional Ryokan accommodation with Onsen/hot spring baths. The proprietors could not have been more welcoming and accommodating. Had a second enjoyable day with Taku where we ventured through a Bamboo forest, snow monkey park, Nijo Castle, food market, learned about the beautiful and refined Geisha and more junior Meiko traditional Japanese entertainers who attend training in the Gion district of Kyoto. Headed north by plane to Niseko ski country and spent several days skiing the remarkably light and fluffy snow. Our kimkim designed Japan experience was THE BEST!!

Local specialist: Sandy Ren

Majid was super responsive
Morocco | Mar 27 - Apr 5, 2026

Jason K.
Chicago, IL | Reviewed on Apr 06, 2026
Majid was super responsive and tailored the trip to our family very well. Read more

Majid was super responsive and tailored the trip to our family very well.

Hotel Reviews
Savoy Le Grand Hotel
Marrakech

Large Las Vegas type hotel. Great pools.

Authenticity & Character
It's not very traditionally moroccan. It's more modern and casino like but if that's what you're looking for it's perfect
Location
Great modern area to walk around.
Staff
They were all very nice and attentive. The hotel is very large so many things can take longer. Check in and restaurant service because the place is so large.
Cleanliness & Comfort
They do need to do maintenance on the facility some. The one wall in the pool area is very rough and needs a lot of work.
Riad Ksar Ighnda
Ait Benhaddou

The hotel looks great in pictures but is so-so in person. Theres a lot of maintenance and cleanup work that needs done to make the hotel to notch. The pool area was nice but we'd love for it to be heated.

Authenticity & Character
The pool area is the best.
Location
It would be nice to be walkable to more things.
Staff
The check-in process was great. The restaurant staff wasn't super personal.
Cleanliness & Comfort
They need to have higher standards for the aesthetics of the hotel. They should visit the eden boutique hotel for a comparison.
Tiziri Luxury Camp
Merzouga

The site was very nice. They could use an additional server or whatever it would take to make meals a bit quicker to get through. The in tent bathrooms were great.

Authenticity & Character
Location
Beautiful views and perfect location.
Staff
At times they just needed more help serving food.
Cleanliness & Comfort
The beds were great. the restrooms were great.
Eden Boutique Hotel
Boumalne-Dadès

This was a top notch hotel. Really one of the best hotels I've ever stayed at. They do everything at an absolutely exceptional level. The grounds are immaculate. The pictures don't do it justice. The meals are Michelin star level and the service in the restaurant is amazing. For example they serve you a many course breakfast but bring everything out so efficiently that you're able to have an amazing breakfast but get in and out of there very quickly. The pool is very nice but isn't heated yet. They're working on adding a heated pool which if they had this I don't think I'd ever want to leave.

Authenticity & Character
The gardens were absolute perfection and the room had so much character while still being very functional.
Location
It has an unbeatable view of the Monkey fingers. the view is breathtaking!
Staff
Everyone was the best I've ever experienced and it shows that the owners take so much pride in the hotel. The owners are hands on and even gave us a tour of the grounds.
Cleanliness & Comfort
The grounds and room were prefect.
La Maison Arabe Hotel
Marrakech

Very nice hotel, great food and room experience. We did try to use the pool in the afternoon and it was a bit weird with nowhere to set your clothes/towels and it felt awkward to use it since it's in the middle of the restaurant. It's almost like it's more for aesthetics than it is for use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Morocco

Ismail was an exceptional guide. I'm just making sure I write this at least once. I think there will be another page where we review him but I can't tell yet. Happy to give more about how he was if there isn't but just putting it on record that he was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your luxury camp
Merzouga

Great thing to do. Expect to be a bit sore in the legs though. I'm not sure about this but it felt like they could use stirrups for how tired it makes your legs while they just hang there.

Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga
Dades Valley Biking Experience
Morocco

This was probably the highlight of the trip. We had 2 options for where to visit and we chose the more challenging ride from the Eden hotel. The ride was beautiful and very challenging as well. Mid ride we got to do some canyoning which was not for the feint of heart but was perfect for our family. The visits with the cave nomads were both amazing and something I'll never forget seeing how other people live. The guides were really amazing and it couldn't have been better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to the Atlas mountains 2 hours Trek and Lunch with a berber Family
Marrakesh

It was nice to visit the region. The hike was busy and not what I was expecting. The food and area were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family Visit to the Majorelle Gardens
Marrakesh

It was a good tour but I'd skip this one if I could redo it. Partially because we were just a bit tired from travel.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Quad Bike Ride in Merzouga Sahara Desert.
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Marrakesh
Quality of Experience
It was a great way to see the city.
Guides, Drivers and Staff
The guide was very friendly and informative.
Transport
walking tour from hotel
Local specialist: Majid Mrabti
Majid Mrabti
Local specialist in Morocco & France | Replied on Apr 06, 2026

Hello Jason,
Thank you so much for your kind words! It was a true pleasure planning and tailoring this trip for your family. Every family is unique, and making sure the experience felt personal and just right for you was my top priority. I hope the memories you made will last a lifetime, and I look forward to welcoming your lovely family back to Morocco one day!
Best,
Majid

Phenomenal Trip for the Books!
Morocco | Mar 28 - Apr 5, 2026

Bianca C.
São Paulo, State of São Paulo, Brazil | Reviewed on Apr 06, 2026
The trip was phenomenal. We hit all of the most amazing sites in a short amount of time and had very helpful guides throughout the way. Highlights:
- Food tour in Marrakesh with Lehsson our guide. We thought it would be a bit repetitive after 10 days in Morocco but he took us to eat a lot of local street food which we had not had time to try before.
- Tour in Fez was also very nice with Sherif. He was both informative and very knowledgeable of the Medina being able to help guide us...
Read more

The trip was phenomenal. We hit all of the most amazing sites in a short amount of time and had very helpful guides throughout the way.

Highlights:
- Food tour in Marrakesh with Lehsson our guide. We thought it would be a bit repetitive after 10 days in Morocco but he took us to eat a lot of local street food which we had not had time to try before.
- Tour in Fez was also very nice with Sherif. He was both informative and very knowledgeable of the Medina being able to help guide us through the small streets.
- Chefchaeoun is absolutely gorgeous and our guide was also very nice, Abdullah.
- We absolutely loved our stay in Merzouga on the desert and wish we had had more time

We felt that at times the alotted time in the itinerary did not match with the travel time. The roads are very windy and the speed limits are very low so, one constructive feedback would be to consider a lot longer time on the road and maybe earlier pick ups especially between Casablanca > Blue City, Fez > Merzouga and Merzouga > Boulmane Dades

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Amazing hotel. Complimentary wine was just the right cherry on top!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

The dinner was absolutely amazing here and hospitality was very nice. Not a lot to do in the region, but a great stop between Merzouga and Marrakesh. Important to let travellers know that they do not accept card to pay for the meal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Absolutely amazing glamping experience. Wish we had stayed longer

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Semlalia
Fès

Very nice and very authentic experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Chefchoaune Luxury Hotel and Spa
Chefchaoun

Great, spacious, beautiful view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Majorelle Gardens
Morocco

Beautiful. A bit too filled with tourists but worth it. Wonderful gardens.

Quality of Experience
Guides, Drivers and Staff
Transport
A Tranquil Hammam & Spa Experience
Morocco

AMAZING! Highly recommend. Very relaxing and unique.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Marrakesh

Recommend if you have one day in the city so that you can hit all the spots, however if you have more time you can definitely walk on your own.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakesh

Amazing! I did not think we were going to try so many different things. Highly recommend. Lehson our guide was very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Ben Haddou
Morocco

This was also a very long drive. Wish we had had more time at Ait Ben Haddou. Must provide longer times in the itinearies for expectations to be met.

Quality of Experience
Food
Stopped at a restaurant on the way. Nothing fancy.
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco

This was the least interesting day. Still a lot of driving and not a lot of intersting stops just quick lookouts for pictures. But worth stopping to cut a bit of travel time to Marrakesh.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Midelt & Erfoud & Sunset Camel Ride
Morocco

Long trip required early wake up. We were not able to stop at Midelt and Erfoud becuase of time. Again the alotted time was not ideal. But we made it to the sunset which was the hightlihgt. Highly recommend.

Quality of Experience
Food
Just a stop along the way.
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Fes

Sherif was great! Loved the entire experience.

Quality of Experience
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

The time for this was not well allocated. We arrived very late to VOlubilis, even stopping our tour early in Blue City. Once we were done with Volubilis it was late and everything was closed in Malay Idris and meknes. We only did Volubilis.

Quality of Experience
Food
Very touristic... pizza, salad, etc.
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Chefchaouen

Nice walk around, however we had to start very early and the tour was even stopped 30 min before the end of the alotted time becuase we had to factor in drive to Volubilis. Here is where we though maybe it could have been better organized by the local agency.

Quality of Experience
Guides, Drivers and Staff
Casablanca to the Blue City With a Stop in Rabat
Morocco

Rabat was a definitely nice stop. We had to pay for our entrance to Chellah which was not clear in the itinerary. Which I found confusing. But other than that very nice. However, it is important ot factor in the time to drive to Chefchaoeun since we got in very late.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Morocco

Beautiful place. Worth stopping just for this.

Quality of Experience
Guides, Drivers and Staff
Quick Tour of Casablanca with your Driver-Guide
Morocco

Because of time we were not able to do a lot of this. This comes in as a feedback to allot time better.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 07, 2026
Hi Bianca, Thank you so much for your review. We are very happy that you enjoyed your trip and that the guides Lehsson, Sherif, and Abdullah made it special. It is great to hear that you liked the food tour in Marrakesh, the Medina tour in Fez, Chefchaouen, and your time in the desert. We also appreciate your feedback about travel times. You are right, some roads are winding and it can take longer to get from place to place. We will make sure to allow more time for travel and consider... Read more

Hi Bianca,

Thank you so much for your review. We are very happy that you enjoyed your trip and that the guides Lehsson, Sherif, and Abdullah made it special. It is great to hear that you liked the food tour in Marrakesh, the Medina tour in Fez, Chefchaouen, and your time in the desert.

We also appreciate your feedback about travel times. You are right, some roads are winding and it can take longer to get from place to place. We will make sure to allow more time for travel and consider earlier pick-ups in future trips.

It was a pleasure planning your trip and we hope to see you again in Morocco for another great adventure.

Best Wishes,
Ali

Visit to India
India | Mar 10 - Mar 27, 2026

Jacki W.
Spain | Reviewed on Apr 06, 2026
Our experience with kim kim was excellent. Our trip was emotional and eye opening. My husband and I worked with Ravi planning our trip for 7 months prior to arrival. He gave us good advice and answered all our questions during our Skype conversations. He introduced us to Aditya for our feet on the ground tour director who checked in with us daily while we were there. All our guides were professional and informative as were our drivers. They all participated in making this trip... Read more

Our experience with kim kim was excellent. Our trip was emotional and eye opening. My husband and I worked with Ravi planning our trip for 7 months prior to arrival. He gave us good advice and answered all our questions during our Skype conversations. He introduced us to Aditya for our feet on the ground tour director who checked in with us daily while we were there. All our guides were professional and informative as were our drivers. They all participated in making this trip particularly special. We especially enjoyed our guide, DP, in Udiapur, and our driver Sachin. He kept us smiling during the 9 days with him.
We added a side visit to the Slums in Mumbai, because our guide Sujaj was brought up near there and said it's a must see. We sent Aditya the information and the next day it was all set.
The whole tour company is a pleasure to work with, and we recommend them highly.
Thank you Active India for making this trip exceptional!
Jay and Jacki Witlen

Hotel Review
Hotel Amet Haveli

We would rate this hotel very highly. Our "room" was truly a suite with two lovely alcoves overlooking the river and the sparkling view of the city of Udiapur. We enjoyed the swing alcove with a glass of wine each evening. We also ate dinner in their rooftop restaurant and were treated to a colorful light show during our meal. The second alcove offered ottoman style seating, which unfortunately we didn't have enough time for. So we would suggest 3 nights if you'd like to enjoy the full experience! Jacki and Jay Witlen

Authenticity & Character
As mentioned above, location and the feeling of stepping into a palace!
Location
Because it is right on the river overlooking the city of Udiapur
Staff
Very friendly.
Cleanliness & Comfort
Everything was very nice, the decor, the alcoves, the swing, the bedding was comfortable and clean.
Activity Reviews
Explore the marvelous and historic monument : Agra Fort
Agra
Quality of Experience
this fort is amazing but the best part on this day they were filming a movie and so much fun to see costumes of the period.
Mumbai - Elephanta Caves
Mumbai

these caves are an historical journey backing time and well worth a visit

Local specialist: Ravi Tickoo
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 07, 2026
Dear Jay and Jacki,
Thank you so much for this incredibly thoughtful and heartwarming review.
It truly means a lot to hear that your journey was not only enjoyable but also emotional and eye-opening, this is exactly the kind of experience we always hope to create. It was an absolute pleasure working with you both over those months of planning, and I’m so glad the Skype calls and discussions helped shape a trip that felt just right for you. I will be sure to pass on your kind words to... Read more

Dear Jay and Jacki,
Thank you so much for this incredibly thoughtful and heartwarming review.

It truly means a lot to hear that your journey was not only enjoyable but also emotional and eye-opening, this is exactly the kind of experience we always hope to create. It was an absolute pleasure working with you both over those months of planning, and I’m so glad the Skype calls and discussions helped shape a trip that felt just right for you.

I will be sure to pass on your kind words to Aditya, he will be delighted to know his on-ground support made a difference. Your appreciation for our guides and drivers also means a great deal. They will be especially happy to hear they played such a memorable role in your experience.

Thank you again for your trust in us and for recommending Active India Holidays so highly. It was a privilege to be a part of your journey, and we hope to welcome you back to India for another special adventure in the future.

Warmest regards,
Ravi

Adventures in Indonesia.
Indonesia | Mar 20 - Apr 2, 2026

M
Minu C.
Ashburn, VA | Reviewed on Apr 06, 2026
This trip was an adventure. Something different every day and the guides were fabulous. I could not tell you which activity was my favorite. Sometimes the days were too long and could have been made a little shorter by eliminating some of the village trips. However village trips like the one immersing the culture of Bali was wonderful. But trips where we watched someone make palm sugar and tempeh were not. The hotels were absolutely great and we wished that we could linger in them a... Read more

This trip was an adventure. Something different every day and the guides were fabulous. I could not tell you which activity was my favorite. Sometimes the days were too long and could have been made a little shorter by eliminating some of the village trips. However village trips like the one immersing the culture of Bali was wonderful. But trips where we watched someone make palm sugar and tempeh were not. The hotels were absolutely great and we wished that we could linger in them a little longer like the one in Jiwa Jawa. I know that this was an adventure trip but I wish that we had some time to explore local markets. I like to buy a souvenir to remember my trip.

Hotel Reviews
FM7 Resort Hotel Jakarta
Tangerang, Banten

Nice hotel but rather removed from everything, therefore it was not possible to go and walk outside. The plus was that it is near the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary Resort and Villas
Ubud,Bali

Beautiful hotel. But the restaurant had a rather limited menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiwa Jawa Bromo
Authenticity & Character
Location
Very inviting lush gardens where you can linger all day
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Anara Kualanamu
Sumatera Utara

Only slept there so cannot make a comment

Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cultural Immersion and traditions at Rumah Desa
Indonesia

Wonderful introduction to the culture of Bali. Taking part in the a religious ceremony and helping to cook a meal as well as a close excursion in the rice field and watching the field being prepared and the rice transplanted.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls Adventure
Indonesia
Quality of Experience
Guides, Drivers and Staff
Driver and staff were excellent. They insisted that we get out of our wet clothes after a drenching rain and brought our suitcases to us. Then we enjoyed a warm home cooked meal at the local restaurant,
Transport
Snorkeling around Menjangan Island
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Local Plantations
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise from the Mount Bromo Caldera
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Traditional Javanese Villages
Indonesia

Sharing the culture and food with the family of this village was wonderful. Interacting with the young children added to the trip. The home cooked meal was one of the best.

Quality of Experience
Food
the home made food was one of the best
Guides, Drivers and Staff
Transport
Borobudur: A UNESCO World Heritage Site
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Prambanan: Indonesia’s Largest Shivaite Temple Complex
Yogyakarta

Quite crowded but we went at the end of the holidays, so many people there.

Quality of Experience
Guides, Drivers and Staff
Transport
Bukit Lawang trek to bat cave and Landak River
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Becak tour
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Jungle Exploration & Adventure Day - Meet the Orangutans
Indonesia

I never thought that I would see an orangutan this close. The orangutan performed for us for 20 minutes. This activity alone made my trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc Urban
Local specialist in Bali | Replied on Apr 07, 2026

Dear Minu,

Thank you very much for your detailed review and your kind words about the guides and hotels. I’m happy to hear you enjoyed the variety of the trip.

As our time was limited, I aimed to include a range of experiences so you could make the most of your stay, though I completely understand that some days may have felt a bit full.

It was a pleasure organizing your journey, and I hope to welcome you back to Indonesia one day!

Warm regards,
Marc

We had a tall order — a trip for our family o...
Morocco | Mar 28 - Apr 5, 2026

Bess K.
San Jose, CA | Reviewed on Apr 06, 2026
We had a tall order — a trip for our family of six including three teenagers and one 11 year old that struck the right balance between culture and adventure packed into our one week spring break. This trip delivered! From the moment we landed in Morocco to the moment we headed home, everything was impeccable. Hakim was always incredibly responsive and helped iterate on our itinerary until we found the “just right” balance to suit everyone’s needs. Once in Morocco, Khalid, our driver, became... Read more

We had a tall order — a trip for our family of six including three teenagers and one 11 year old that struck the right balance between culture and adventure packed into our one week spring break. This trip delivered! From the moment we landed in Morocco to the moment we headed home, everything was impeccable. Hakim was always incredibly responsive and helped iterate on our itinerary until we found the “just right” balance to suit everyone’s needs. Once in Morocco, Khalid, our driver, became like another member of our family. He anticipated our every need, made pivots when necessary, and had such joyous energy. On one of our longer driving days he noticed our daughter was feeling car sick. He pulled over, moved her to the front seat, invited her to put her playlist on in the car, and picked up a fresh orange from a roadside stand to help with the nausea. En route to one of our stops, he invited us to his family home, where we met his mother and some of his siblings, all of whom were so incredibly welcoming and warm. Our flight home was cancelled at the last minute and rebooked for the next day, giving us an unexpected extra day in Morocco and the need to find accommodations quickly. Hakim and Khalid stayed with us the whole time, despite our “official” trip having ended. Khalid helped me navigate the airline chaos, and Hakim instantly helped get us booked in another hotel.
Our itinerary started in Marrakech, then to Ait Ben Haddou, then out to Merzouga where we did the ATVs, camels, horses, and 4x4. From there we went on to the Atlas Mountains for some incredible scenery and hiking. On our way back to Marrakech one of our boys happened to see some paragliders and asked (jokingly!) if they could go. And Khalid made it happen! The next thing we knew, all four of our kids were gliding above the mustard flower fields. I would recommend KimKim, and specifically Hakim and Khalid, to anyone looking for the “just right” Morocco experience.

Local specialist: Hakim ALIBOUCHE

Fantastic trip
Vietnam | Mar 29 - Apr 5, 2026

K
Kavitha N.
United Kingdom | Reviewed on Apr 06, 2026

Me, my husband, and our 4-year-old traveled to Vietnam using KimKim, and we had a fantastic experience. Lucy, our travel specialist, really listened to what we wanted and tailored everything perfectly for our family. We got to see everything we hoped to see in Vietnam, and all the arrangements ran smoothly. The hotels were comfortable, and the tours were well-organized and enjoyable. Overall, we had a great trip and would definitely recommend Lucy and KimKim!

Local specialist: Lucy Do

Anapurna Circuit
Nepal | Mar 16 - Mar 30, 2026

G
Gabriela M.
Sweden | Reviewed on Apr 06, 2026
Here’s a more polished and natural version of your review, keeping a warm but professional tone: --- Our guide, Mirta, was truly outstanding. He made the Annapurna journey comfortable and was always looking after us, making thoughtful decisions and pacing the trek perfectly to help us adjust to the altitude. He was very attentive to our needs, and we consistently had the best possible accommodations ready for us at each teahouse. The food at the tea houses was fantastic and the kitchens... Read more

Here’s a more polished and natural version of your review, keeping a warm but professional tone:

---

Our guide, Mirta, was truly outstanding. He made the Annapurna journey comfortable and was always looking after us, making thoughtful decisions and pacing the trek perfectly to help us adjust to the altitude. He was very attentive to our needs, and we consistently had the best possible accommodations ready for us at each teahouse. The food at the tea houses was fantastic and the kitchens spotless.
All transfers were punctual and well organized. As a small suggestion, for the long 10-hour drive from Kathmandu to Chame, it would be worth considering larger vehicles. The three of us seated in the back found it quite uncomfortable due to limited legroom. The hotel in Pokhara could use some improvement in terms of logistics, particularly regarding the yoga class. It was offered at a very high price, but the space was not adequate and the mats were not in good condition.
In terms of itinerary, I would consider skipping Pokhara altogether.
Our stay during the last two days in Kathmandu was fantastic and very well deserved. We really enjoyed all the places we visited.
Our stay for the last two days in Kahmandu was well deserved and fantactic, and all the places we visted.
Our guide in Kathmandu was fantastic as well. Sangita planned everything seamlessly and supported us with all logistics. She was there to greet us upon arrival and even came to say goodbye with her family, which was a very thoughtful touch.
As per the packing list for the trek I would add a hot water bag, to fill in at the tea houses to keep the feet warm.
A special mention to the young porters—our hats off to them for carrying all our belongings along such challenging trails.
Mitra, Sangita, and the entire team were excellent.

Hotel Reviews
Oms Home
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shower all though it had hot water was in the same space as the toilet, and sink so when you shower everything gets wet.
Local teahouse / Lodge

All the teahouses were good overall, and the food was fantastic in every one of them. Some offered Western-style bathrooms, which we really appreciated. As expected, the facilities varied—at times there was no in-room toilet or sink, and in some places the latrines were located outside. We understood this is part of the conditions in Nepal and were able to adjust without issue. There is not hot water or sometimes no showers at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mountain Lodge of Nepal Manang

The architecture and location are fantastic. Unfortunately, the temperature inside the hotel was very cold. If this issue were addressed and a proper gathering space were added, I would easily rate it five stars. There was no heating in the hotel, and it often felt colder inside than outside, which made the stay quite uncomfortable. Although the beds were equipped with electric blankets—which we did appreciate—the bedrooms were still too cold overall. There was also no real common area to relax, aside from the dining room. That said, the bedroom design and views were excellent, and the food was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Too cold inside the hotel and there was no heater or fireplace to keep us warm- a gahtering space with a fireplace is needed in that lovely hotel. It was very clean.
Aarya Hotel & Spa
Authenticity & Character
Nice lobby with woodwork and all the services
Location
Excellent location for the first days at Kahtmandu, walking distance to all the gear shops before the trek.
Staff
super acocmodating, and lovely freindly staff.
Cleanliness & Comfort
The bathtub was too hi so it is hard to step into the shower, I do not recommend this for older people .
The Pavilions Himalayas The Farm
Pokhara

The hotel in Pokhara could use some improvement in terms of logistics, particularly regarding the yoga class. It was offered at a very high price, but the space was not adequate and the mats were not in good condition and were smelly, we had some problems with the hot water in the bedrooms, there were accomodating and offered another room to take showers. The staff at the restaurant was fantastic. In terms of itinerary, I might consider skipping Pokhara altogether.

Authenticity & Character
Location
Staff
The staff at the restaurant was excellent.
Cleanliness & Comfort
Activity Reviews
Drive from Kathmandu to Chame via Besisahar (2670 m / about 9 hrs)
Chame
Quality of Experience
Food
Guides, Drivers and Staff
Transport
very tight
Welcome to Nepal. Transfer to the hotel
Kathmandu
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Swoyambhunath and Boudhanath
Kathmandu

truly amaizing and our guide was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek Briefing
Kathmandu

fantastic experince!

Quality of Experience
Guides, Drivers and Staff
Transport
very tight for 6 people
Local specialist: Sangita Bajracharya
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Apr 08, 2026

Dear Gabriela,

Thank you so much for taking time to put wonderful review. It is great pleasure to know you had amazing time in Nepal with our team. We appreciate your feedback and we will definitely work out in the necessary areas to serve our guests even better in the future. We will also definitely share your feedback with our team members and respective hotels for further review and improvement.

We hope to have the pleasure of welcoming you and your family/friends in Nepal in the future.

Cheers to this beautiful life :)

Best Regards
Sangita & HNB Team

What a Great Trip
New Zealand | Mar 19 - Apr 3, 2026

Dana W.
Los Angeles, CA | Reviewed on Apr 06, 2026
Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the... Read more

Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the last. Then came the ultimate above-and-beyond from Kathrin: She proactively alerted us that our ferry was likely to be cancelled and counseled us to jump to a flight instead. We were able to book a flight within minutes of the cancellation and saved the rest of our trip. She stayed in contact throughout our trip just to make sure everything went smoothly. She was aces.

Your A.I. alternative can't do any of that. We are sticking with Kathrin. Six stars out of five.

Hotel Reviews
Sudima Lake Rotorua
Rotorua

A fairly standard hotel room, clean with a comfortable bed. All you really need if you don't plan on hanging out in the hotel (why would you do that in NZ?). The staff were delightful.

Naumi Hotel Wellington
6141

They gave us a large, corner room that was very comfortable. It's easy to see why people might love this place for its funky decor. The staff was very friendly and helpful. The one downside was that the bathroom was very small, surprising given the size of our room. Otherwise, it was an interesting change of pace.

The Hotel Nelson
Nelson
Fox Glacier Lodge
Fox Glacier

Great location and very comfortable. It was kind of like staying in our own little cabin. The office even offered a free glowworm walk for anyone interested in the evening--just to be nice. We really enjoyed it.

Edgewater Wanaka
Lake Wānaka

We loved this spot. It was right down on the lakeshore, providing a lovely walk into town. We had a full apartment just for the two of us. Everything was like new.

Kamana Lakehouse
Queenstown
The Cinema Suites
Te Anau

The place is enormous. It felt like we should host a party there. Fun and quirky, but very comfortable.

Doubtful Sound Overnight Cruise - Real NZ Wanderer
Manapouri

We had a great time. We basically had the sound to ourselves during this trip. There were only 28 other guests onboard the boat, so it never felt crowded. It was rather cozy, actually. And there was SO MUCH FOOD. What a nice surprise. This was one of the best things we did on our trip to NZ.

River Birches Lodge
Turangi

We don't have the words to describe how beautiful River Birches Lodge is. The design is impeccable. Jason and Rebeca are great hosts, warm and friendly, and made us feel right at home. The room was very well appointed, and the cedar hot tub was an unexpected bonus. They included a lovely breakfast each day and provided great advice about our trip. We stayed in a wide variety of places during our 16 days in NZ (many of them very nice), and by far River Birches was the nicest of the lot. Six stars out of five.

Murchison Lodge
Murchison

Six stars out of five. We cannot find words to express how delighted we were with our stay at Murchison Lodge. Phillip is the consummate host and made us feel welcome from the moment we arrived. It was a highlight of our stay in New Zealand. It's the sort of place that just makes you want to settle in and not move. We should add that the homemade breakfast was the best of our 16 days in NZ. Our only disappointment was that we had to leave.

Activity Reviews
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
New Zealand

We loved it. It was a small group (28 guests), and we were basically the only boat in the entire sound. The room was small (of course) but comfortable. And the staff were delightful. So much food you can't believe it.

Hobbiton Movie Set Tour
New Zealand

Great for all LOTR fans. But probably the most explicitly commercial, touristy thing we did in NZ.

Te Pā Tū - Maori Cultural Experience
Rotorua

This was the best thing we did in 16 days in NZ. We have been to commercial luaus in Hawaii before and expected something similar. As if. This was a much smaller crowd and a much more intimate experience. We learned a ton, and the talented performers really gave their all. We both found it very moving. And the food was plentiful, with a great variety on the prix fixe menu. Just delightful.

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

It looks cooler on paper. The geothermal site is smaller and much less interesting than Orakei Korako, which was well worth the detour in our opinion. The mud bath was just OK, in part because you have to sit out in the cold air while the mud dries on you. It was interesting, but we would probably not do this one again.

Aqua Taxi - Slice of Paradise (boat + optional self guided walks) - full day
New Zealand

The hike was beautiful. It was a little harder than we expected (very hilly), but not too difficult. Our one (small) regret is that we allowed too much time to complete it, so we waited around a long time for our boat. If we did it again, we would have scheduled the earlier boat. As it was, we had an extra hour on a beautiful, sunny beach, so no one should feel sorry for us.

Via Ferrata
New Zealand

Lots of fun. We scheduled the Level 1 (short) experience due to time constraints, but we would gladly have extended to do the next level if we could have made it work with our schedule. It was totally safe and manageable--not physically challenging or dodgy. We would gladly do this again.

Heli Hike to Fox Glacier Half Day
New Zealand

We thought this would be more just a quick, brief touchdown on the glacier. In fact, we spent a couple of hours on the ice. All the gear (including boots, crampons, and rain gear) was provided. Our guide Kate was delightful. Unlike anything was have ever done before. We got a bunch of cool photos.

Te Anau Glowworm Caves
Te Anau

Really cool. Learned a lot and really enjoyed it besides. They kept the group small so it was just right.

Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ
Queenstown (NZ)

This exceeded our expectations by a mile. The boat trip was lovely (perfect weather). And the food blew us away. We anticipated pretty standard fare, but it turned out to be maybe the largest buffet you'll find just about anywhere. And the food was all great. The herding and shearing demonstration was a fun bonus. It was a perfect way to spend our first evening in NZ following 16 hours of travel to get there.

Local specialist: Kathrin Gerstel
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 06, 2026
Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless. I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm... Read more

Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless.

I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm and decisiveness, and I’m so glad everything worked out exactly as it needed to.

Knowing that your 16 days in New Zealand became such a meaningful experience means the world to me. Travelers like you are the reason I love what I do. Thank you for trusting me with such an important milestone and for being such wonderful partners in the process.

Well-organized and fun-filled trip to Vietnam
Vietnam | Mar 26 - Apr 4, 2026

Kevin F.
Newark, NJ | Reviewed on Apr 05, 2026
We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. ... Read more

We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. Special shout-out to Vinh, our local guide in Hoi An and for a day trip to the Golden Bridge and Bana Hills - he was super friendly, informative and über-patient with our near-constant requests to pause here and there to check out local shops and interesting points. Kimkim helped us navigate our first trip to Vietnam and struck the right balance of assistance and free exploration time -- would highly recommend!

Hotel Reviews
Capella Cruise
Halong

Capella runs one and two-night cruises. Like most of the guests we came across, we did the single night cruise, and it was a highlight of our trip to Vietnam. Everything is very well organized, from the transfer to the ship, to meals and activities.

Authenticity & Character
Location
Halong Bay is crowded by ships, but it felt like the Capella found a route that wasn't overcrowded - we never felt like we were on top of the other ships around.
Staff
Everyone was excellent - friendly and helpful!
Cleanliness & Comfort
Having taken cruises on much larger ships, the size of our room, bathroom (it had an actual tub!) and balcony were amazing to me.
Le Sands Oceanfront Danang Hotel
Da Nang

Nice, family-friendly hotel in Danang with a good view of the beach on one side and a good city-scape on the other. Breakfast buffet was very good and there is a nice rooftop pool with a bar that makes good coffees and cocktails. Staff were all very friendly and helpful. There are some other hotels clustered further down the beach, where swimming seems permitted - not sure if it's permanent, but at the time we went, there were "no swimming" signs posted along the strip of beach directly in front of the hotel, so that was a bit of a minus as we had been looking forward to a swim.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Lovely and sprawling hotel in Hoi An -- more like a resort with four swimming pools, two restaurants (Vietnamese and Italian) and a sprawling grounds where you can spend some time. The rooms were nice and the facility is perfect for families, especially with three of the pools being available to children.

Authenticity & Character
The lobby and grounds are lovely.
Location
Location is a bit outside of Hoi An but there is a shuttle to (and from) the old town from the hotel, and you can easily get a Grab into the city.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi

Bespoke Trendy may have a goofy name, but they have a great location in the heart of the old quarter in Hanoi, just a block away from a good "train street" viewing location. Rooms are nice, the restaurant is good, and all of the staff are helpful and friendly. Highly recommend!

Authenticity & Character
Location
Can't beat the one block from the train street - prime old quarter location!
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service
Vietnam

This is a must-do. It was super-helpful to skip the long immigration lines in Hanoi, especially after the long flight from the U.S. - you are met and essentially waved directly to a person to review passports/visas, as applicable.

Local specialist: Long Dao
Long Dao
Local specialist in Vietnam | Replied on Apr 05, 2026
Dear Kevin, Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words. It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests. During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to... Read more

Dear Kevin,

Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words.

It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests.

During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to let this trip still be memorable and enjoyable.

We sincerely hope to have the pleasure of welcoming you again in the near future.

Warm regards,
Long

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