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Course Outline

Foundations and Practical Applications of Gen AI

Introduction to Generative AI

  • Defining Gen AI and understanding its operational mechanics.
  • Exploring language models and their inherent constraints.
  • The critical role of human oversight in AI-assisted work.

Gen AI for the Business Analyst

  • Assisting in the analysis of complex problems.
  • Structuring and organizing information effectively.
  • Drafting professional documents and reports.

Practical Prompting Techniques

  • Crafting effective and precise prompts.
  • Incorporating context, objectives, and constraints.
  • Refining outputs through an iterative process.

Enhancing Business Analysis

  • Defining and framing business problems.
  • Formulating testable hypotheses.
  • Conducting scenario analysis.

AI-Assisted Analytical Documentation

  • Drafting business requirements.
  • Describing business processes.
  • Summarizing workshop notes and discussions.

Embedding AI into Daily Workflows

Gen AI as a Cognitive Aid, Not a Replacement

  • Critically assessing AI-generated outputs.
  • Verifying and validating content accuracy.
  • Avoiding mindless automation of tasks.

AI in Stakeholder Communication

  • Preparing communications and status updates.
  • Simplifying complex concepts for clarity.
  • Tailoring messages for diverse audiences.

Risks and Accountability

  • Safeguarding data privacy and confidentiality.
  • Maintaining accountability for AI-generated content.
  • Navigating ethical considerations.

Developing a Custom BA Workflow with AI

  • Exploring practical use-case scenarios.
  • Integrating AI with existing productivity tools.
  • Establishing best practices for teams.

 

Requirements

  • Professional experience in roles associated with data analysis, reporting, or business process support.
  • Technical proficiency: Competence in MS Excel, including lookup functions, pivot tables, and basic charting.
  • Domain expertise: A fundamental understanding of Key Performance Indicators (KPIs) relevant to your business area and familiarity with the organizational data lifecycle.

Target Audience

  • Business and Systems Analysts.
  • Product Owners and Product Managers.
  • Business Consultants.
  • Requirements Engineering Specialists.
 14 Hours

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