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Course Outline

Fundamentals and Applications of Gen AI

Introduction to Generative AI

  • Defining Gen AI and understanding its operational mechanics
  • Exploring language models and their inherent limitations
  • The pivotal role of humans in AI-assisted workflows

Gen AI for the Business Analyst

  • Assistance in problem analysis
  • Structuring complex information
  • Drafting documents and reports

Practical Prompting

  • Techniques for formulating effective prompts
  • Defining context, objectives, and constraints
  • Iteratively refining outputs for better results

Enhancing Business Analysis

  • Clearly defining business problems
  • Formulating data-driven hypotheses
  • Conducting scenario analysis

AI-assisted Analytical Documentation

  • Writing business requirements
  • Describing business processes
  • Summarizing workshop notes and outcomes

Integrating AI into Daily Workflows

Gen AI as a Thinking Aid, Not a Replacement

  • Critically assessing AI outputs
  • Verifying and validating content
  • Avoiding uncritical automation

AI in Stakeholder Communication

  • Preparing communications and status updates
  • Simplifying complex concepts
  • Tailoring messages for diverse audiences

Risks and Responsibility

  • Data privacy and confidentiality concerns
  • Accountability for AI-generated content
  • Ethical considerations in practice

Building a Custom BA Workflow with AI

  • Applying practical use-case scenarios
  • Integrating with existing productivity tools
  • Establishing team best practices

 

Requirements

  • Professional experience in roles related to data analysis, reporting, or business process support.
  • Technical proficiency: Competence in MS Excel, including lookup functions, pivot tables, and basic charting.
  • Domain knowledge: A fundamental understanding of Key Performance Indicators (KPIs) within your specific business area and familiarity with the organizational data lifecycle.

Target Audience

  • Business and Systems Analysts.
  • Product Owners and Product Managers.
  • Business Consultants.
  • Requirements Engineering Specialists.
 14 Hours

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