1,218 It Operations Management Jobs in Noida

Job Description: Role: Tech & Enablement SpecialistShift Timing: US Shift (Flexibility required)Experience: 3 to 7 YearsJob Type: Full-TimeLocation: India (Remote or Onsite, as per client requirement)Domain: IT Support, Business Enablement, Compliance Role Overview: This role is part of the Tech & Enablement team working closely with business, IT, and compliance teams to ensure smooth operations across user access management, IT program support, system availability, and compliance audits. The role supports global tools and systems across business functions, ensuring proper coordination and technical enablement in a US shift setting. Key Responsibilities: 1. User Access Management Add/modify/delete/maintain user access across tools Manage and regularly update user access lists Enable access for new tools or users and coordinate with IT teams Ensure timely deactivation of access upon employee exits or role changes Tools Exposure:Salesforce, SAP ECC, SAP S/4HANA, Power BI, PowerApps, Varicent, Vistex 2. Compliance Support Coordinate and support quarterly/yearly SOX audit requests Maintain audit trails and documentation for access changes and system support Ensure alignment with global IT compliance frameworks 3. User IT Support Monitor downtimes (planned/unplanned) and communicate proactively Work with IT teams for issue resolution, ticket creation, and follow-ups Notify users regarding outages and service updates 4. Programs & Projects Support Identify business or IT-led programs/projects Evaluate and communicate potential production impact Assist with business requirement gathering Provide UAT (User Acceptance Testing) and deployment readiness support Support production deployment, user training, and post go-live assistance Required Skills & Competencies: Experience in user access governance, IT service desk, or program enablement roles Strong knowledge of support ticketing systems (e.g., ServiceNow, JIRA) Ability to coordinate across global teams and manage technical escalations Understanding of SOX controls, audit requirements, and user access compliance Strong communication and organizational skills Preferred Qualifications: Bachelors degree in Computer Science, IT, Engineering, or related field ITIL certification is a plus Familiarity with project management or Agile/Scrum tools Contact: 7996827671 / 9632024646 / 9035707002

Job Description: Role Title: Compliance & Customer Audit AnalystShifts Available: EMEA Shift: 1:30 PM 10:00 PM IST Asia Shift: 7:00 AM 4:00 PM ISTExperience: 3 to 8 YearsJob Type: Full-TimeLocation: India (Remote/Hybrid depending on client/project)Department: Global Risk & Compliance | Internal Audit Role Overview: Join the Global Audit Function supporting a 2nd Line Risk & Compliance team focusing on Customer Audits and MDF (Market Development Funds) Audits. You will work across various business process audits with an emphasis on risk assessment, contract compliance, rebates, pricing, credit notes, and supply chain controls. Key Responsibilities:  Customer Audit Execution Conduct end-to-end risk-based business audits following the internal audit lifecycle: planning, fieldwork, reporting, and closure Analyze customer contracts and validate compliance against terms (Contract Compliance) Perform financial reconciliations, analyze rebates, credit notes, and clawbacks Assess inventory movement, supply chain operations, and fulfillment practices Review and document audit observations, develop recommendations, and present findings to stakeholders  MDF Audit (Market Development Funds) Review MDF usage, approvals, documentation, and validate against policy Identify non-compliant claims and work with business stakeholders for resolution  General Audit Responsibilities Risk assessments and scoping based on client priorities Audit planning and stakeholder alignment Execution of fieldwork, data analysis, sampling, and exception handling Drafting detailed audit reports and working papers Coordinate follow-ups for audit closure and track action items  Optional: Americas Audit Exposure Based on candidate interest and availability, annual participation in Americas-focused audits may be considered. Required Skills & Competencies: Strong understanding of internal audit, risk-based audits, and business process reviews Experience in domains like Contract Compliance, Rebates, Credit Notes, Pricing, or Inventory Strong analytical and reporting skills Experience in working with global teams or clients Excellent written and verbal communication Good documentation and audit reporting skills Preferred Qualifications: Bachelors degree in Finance, Accounting, Business, or equivalent CA, CIA, CISA, or other audit/compliance certifications (preferred) Familiarity with tools like SAP, Excel, and Audit Management software

As the Associate Director for Cargo Operations in North India region, you will play a pivotal role in overseeing and driving strategic and operational management of cargo handling for both domestic and international operations. Your leadership and expertise will be crucial in ensuring operational excellence, regulatory compliance, and sustainable growth in cargo handling efficiency. **Key Responsibilities:** - **Strategic Leadership & Planning** - Develop and implement strategic plans to optimize domestic and international cargo handling in North India. - Collaborate with senior leadership to set performance targets and growth objectives. - Drive regional alignment with global and national cargo handling strategies. - **Operational Management** - Oversee end-to-end cargo handling operations, ensuring safety, efficiency, and regulatory compliance. - Implement process improvements to reduce dwell time and enhance throughput capacity. - Monitor performance metrics and take corrective action as needed. - **Compliance & Quality Assurance** - Ensure compliance with DGCA, BCAS, customs, and other regulatory requirements. - Maintain adherence to international safety and quality standards for cargo handling. - Conduct regular audits and inspections to uphold operational integrity. - **Stakeholder & Client Management** - Build and maintain strong relationships with stakeholders including lines, freight forwarders, and regulatory bodies. - Resolve client issues promptly while meeting service level agreements. - Represent the organization at industry forums, trade bodies, and key business meetings. - **People & Leadership** - Lead, mentor, and motivate a diverse team of managers, supervisors, and frontline staff. - Develop talent pipelines and succession plans for key operational roles. - Foster a culture of accountability, safety, and continuous improvement. **Qualifications & Experience:** - **Education:** MBA from a reputed B-School (Operations, Supply Chain, or General Management preferred). - **Experience:** Minimum 10-15 years in cargo handling/logistics/aviation operations, with at least 5 years in a senior leadership role. **Technical Skills:** - Strong understanding of domestic & international cargo operations, regulations, and best practices. - Proficiency in data analytics tools, KPI monitoring, and process optimization. **Soft Skills:** - Exceptional analytical and problem-solving abilities. - Strong leadership and people management skills. - Excellent communication, negotiation, and stakeholder engagement capabilities. In addition to the above responsibilities and qualifications, it's crucial to embody key competencies such as strategic thinking & planning, operational excellence & process improvement, regulatory compliance management, team leadership & development, data-driven decision making, and crisis & risk management.,

As an Executive responsible for managing and overseeing the company's information technology systems, infrastructure, and staff, your role will involve aligning IT functions with business objectives. Your key responsibilities will include: - Developing and implementing technology strategies in line with overall business objectives - Overseeing the IT budget and effectively allocating resources for projects and daily operations - Ensuring the security, integrity, and protection of IT systems and sensitive data, while maintaining regulatory compliance - Leading and managing IT projects such as system upgrades, implementations, and migrations - Building, leading, and mentoring the IT team to ensure high performance and productivity - Managing relationships with technology vendors and partners - Providing oversight of day-to-day IT operations including network infrastructure, software applications, and hardware maintenance - Evaluating and recommending new technologies and systems to improve business efficiency and productivity To qualify for this role, you should have: - A Bachelor's degree in Computer Science, Information Technology, or a related field - Minimum five years of experience in IT management or a similar leadership role - Strong knowledge of IT infrastructure, network administration, cybersecurity, and cloud computing (e.g., AWS, Azure) - Experience in managing and implementing IT projects - Excellent leadership, communication, and team-management skills - Ability to handle multiple priorities and work under pressure This role offers you the opportunity to lead and shape the company's IT strategy, ensuring that technology initiatives align with business objectives and drive innovation and efficiency.,

As an Executive overseeing information technology systems, infrastructure, and staff, your role involves aligning these aspects with business goals. You will be responsible for developing and implementing IT strategies, managing IT budgets, ensuring data security, leading technology projects, and overseeing the IT team. Key Responsibilities: - Strategic planning: Develop and implement technology strategies in line with the company's business objectives. - Budget and resource management: Oversee the IT budget and allocate resources effectively for projects and daily operations. - Security and compliance: Ensure the security, integrity, and protection of IT systems and sensitive data while maintaining regulatory compliance. - Project leadership: Lead and manage IT projects, including system upgrades, implementations, and migrations. - Team management: Build, lead, and mentor the IT team to ensure high performance and productivity. - Vendor management: Foster and manage relationships with technology vendors and partners. - Technical oversight: Oversee day-to-day IT operations, including network infrastructure, software applications, and hardware maintenance. - Innovation: Evaluate and recommend new technologies and systems to enhance business efficiency and productivity. Qualifications and Skills Required: - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. - Experience: Minimum of five years of experience in IT management or a similar leadership role. - Technical skills: Strong knowledge of IT infrastructure, network administration, cybersecurity, and cloud computing (e.g., AWS, Azure). - Project management: Experience in managing and implementing IT projects. - Leadership: Excellent leadership, communication, and team-management skills. - Problem-solving: Ability to handle multiple priorities and work under pressure.,

Role Overview: As a Procurement Operations New Associate at Accenture, you will be a vital part of the Procurement management team. Your primary responsibility will be to utilize a systematic approach to procure all goods and services necessary for a company's sustainability. This will involve identifying needs, sourcing and qualifying suppliers, soliciting proposals, negotiating contracts, overseeing delivery, and analyzing outcomes. Additionally, you will play a crucial role in analyzing and designing optimal practices for tactical and transactional procurement processes. Your role will also include planning implementations based on a comprehensive understanding of relevant technologies and process performance metrics. Key Responsibilities: - Set up and maintain suppliers, catalog content, user authorization data, and procurement applications - Facilitate efficient transactions and enhance compliance - Analyze and design optimal practices for procurement processes - Identify needs, source and qualify suppliers, solicit proposals, negotiate contracts, oversee delivery, and analyze outcomes - Plan implementations based on a comprehensive understanding of relevant technologies and process performance metrics Qualifications Required: - Willingness to work night shifts on a rotational basis - Strong communication skills If you are ready to embrace change, leverage technology, and contribute to the success of clients, people, shareholders, partners, and communities, Accenture welcomes you to explore the possibilities and join a global professional services company that values innovation, collaboration, and shared success. Visit www.accenture.com for more information about our organization and the impactful work we do across more than 120 countries.,

As a dynamic and results-driven IT Project and Operations Manager at Codinix, you will play a pivotal role in overseeing end-to-end project delivery, streamlining IT operations, and managing cross-functional teams. Your strong leadership and collaboration skills will be essential in driving strategic technology initiatives aligned with business goals. **Key Responsibilities:** - **Project Management:** - Lead the planning, execution, and delivery of multiple concurrent IT projects. - Define project scope, goals, deliverables, timelines, and resource allocation. - Manage budgets, risk assessments, change management, and project documentation. - Monitor progress and report performance using project management tools. - **IT Operations:** - Ensure the stability, scalability, and security of IT infrastructure and systems. - Oversee day-to-day IT operations, system upgrades, compliance, and process optimization. - Collaborate with internal teams to identify areas for automation, efficiency, and innovation. - **Strategic Alliances:** - Build and manage partnerships with technology vendors, service providers, and business partners. - Negotiate contracts, evaluate vendors, and align external capabilities with internal needs. - Drive co-innovation initiatives and strategic technology collaborations to support business objectives. - **Team Leadership:** - Lead, mentor, and develop a high-performing team of IT professionals and project managers. - Promote a culture of accountability, continuous improvement, and innovation. - Foster collaboration across departments to ensure alignment on IT strategy and delivery. **Qualifications & Skills:** - **Education:** - Bachelors degree in Computer Science, Information Technology, Business Administration, or related field. - **Experience:** - 10+ years of experience in IT project and operations management. - Proven track record of managing complex IT projects and cross-functional teams. - Strong experience in building and managing strategic technology partnerships. - Exposure to cloud computing, enterprise systems, cybersecurity, and digital transformation. - **Skills:** - Exceptional leadership and people management skills. - Strong analytical, problem-solving, and decision-making abilities. - Excellent stakeholder communication and presentation skills. - Knowledge of modern project management methodologies and IT frameworks. - High adaptability in fast-paced, evolving environments. In this role, you will be evaluated based on: - On-time and on-budget project delivery. - Operational efficiency improvements such as system uptime and ticket resolution time. - Team performance and employee engagement scores. - Value and impact of strategic partnerships on business outcomes. Join Codinix for the opportunity to lead high-impact IT initiatives, work in an innovation-driven culture, and enjoy competitive salary, benefits, and career growth opportunities.,

You will be responsible for managing projects related to data center operations. Your key responsibilities will include: - Overseeing project planning, execution, and closing to ensure successful delivery - Coordinating with stakeholders to gather requirements and define project scope - Monitoring project progress and ensuring adherence to timelines and budgets - Managing project risks and issues to mitigate any potential impact - Communicating project status updates to all stakeholders regularly Qualifications Required: - 5 to 8 years of experience in project management - Experience working on data center projects - PMO/PMP certification is preferred,

A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management A Program Manager oversees multiple projects to achieve broader organizational goals by managing budgets, risks, and resources, coordinating teams, and communicating with stakeholders . Key skills include leadership, strategic thinking, communication, financial management, problem-solving, and risk management

Manager Job Description Template Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelors degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.

Job Location: Israel   Please find the job descriptions below:      Job: Shelf Sorter  Bringing merchandise from the warehouse and arranging it on shelves  Coding products and ensuring proper labeling  Cleaning and maintaining shelves in the department  Assisting customers in locating products  Managing inventory and transferring defective items to the warehouse  Age: 27 - 44 years    Skills Required:  Previous experience in a supermarket  Strong sense of responsibility & diligence  Good organizational & customer service skills  Willingness to do physical work  Proficiency in English (speaking, reading & writing)    Work Schedule & Salary:  Rotational shifts (06:00 - 23:00 / 00:00)  Hourly Wage: 34.32 ILS  Approx in hand salary in INR - 1,30,000 ++  Accommodation & Transportation Provided by the company  Contract - 5 Years  

We are looking for an experienced Area Manager to organize and oversee the operations of a number of stores. You will assume responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained. Effective area managers are skilled in managing diverse operations from a distance. They have a strategic mindset and are excellent leaders. Excellent abilities in financial and operations planning are also essential for the role. The goal is to ensure our stores will meet and exceed expectations of business development and efficiency. Responsibilities Formulate fruitful business development strategies to ensure long-term success Set standards and objectives for different stores and departments Optimize and oversee operations to ensure efficiency Lead a team of store managers towards effective collaboration and attainment of goals Undertake sound financial management to ensure stores are profitable and stay within budget Ensure compliance with companys policies and operational guidelines Deal with problems by providing creative and practical solutions Evaluate performance using key metrics and address issues to improve it Report to senior executives on progress and issues Assist upper management in decisions for expansion or acquisition

As an L1 IT Support Engineer Intern, you will be responsible for the following: - Monitor office infrastructure including printers, biometric systems, cabling, and internet connectivity. - Format and install software on user laptops such as Windows, MS Office, Teams, etc. - Perform IT operations for new employees, which includes configuring Outlook, setting up biometric fingerprint access, updating email distribution lists, etc. - Acknowledge and provide support for user tickets within the specified SLA. Diagnose and troubleshoot basic technical issues. - Audit user laptops for hardware damage, unauthorized software, laptop performance, license expiry, driver updates, virus/malware checks, etc. - Maintain a regular report documenting all tasks performed. - Coordinate with vendors for the purchase of new hardware and laptop repairs. This is an internship position for an initial period of six months with the possibility of an extended employment offer based on performance. - Number of vacancies: 1 (One) - Stipend: INR 22,000 - INR 24,000 per month - Job location: Mohan Cooperative Estate, Delhi - Work experience required: 1 year to 4 years (Note: Qualification details were not provided in the job description),

Role Overview: As an IT Executive with at least 3+ years of experience, you will be responsible for providing technical support, maintaining IT infrastructure, and ensuring network and data security. Your proactive approach and strong technical skills will be essential in managing day-to-day IT operations and troubleshooting issues effectively. Key Responsibilities: - Provide first-level technical support to users for hardware, software, and network problems. - Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment. - Monitor and maintain local networks to maximize uptime and efficiency. - Assist in managing Windows/Mac systems, software licenses, and system updates. - Handle basic server administration tasks following guidance. - Perform regular data backups and support disaster recovery operations. - Update and document IT assets correctly. - Coordinate with vendors for hardware/software procurement and support. - Maintain office technology infrastructure including CCTV and biometric systems. - Respond promptly to service issues and requests to minimize disruption. Qualification Required: - Bachelor's Degree in IT, Computer Science, or a related field. - Minimum 3 years of hands-on experience in IT support or system administration. - Strong knowledge of operating systems (Windows/Linux), networking, and troubleshooting. - Familiarity with antivirus tools, Microsoft Office, and remote desktop applications. - Good understanding of LAN/WAN networks, firewalls, routers, and switches. - Ability to work independently and collaboratively in a team environment. - Strong communication and problem-solving skills. - Willingness to learn and adapt in a fast-paced environment. Company Additional Details: The company is organizing a walk-in drive from 12th to 14th November for immediate joiners at Bhutani Alphathum, Noida. The job type is full-time and permanent, based in Noida, Uttar Pradesh. Interested candidates can submit their updated CV to the provided contact number. The benefits include Provident Fund. (Note: Application Question - What is your current CTC) Role Overview: As an IT Executive with at least 3+ years of experience, you will be responsible for providing technical support, maintaining IT infrastructure, and ensuring network and data security. Your proactive approach and strong technical skills will be essential in managing day-to-day IT operations and troubleshooting issues effectively. Key Responsibilities: - Provide first-level technical support to users for hardware, software, and network problems. - Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment. - Monitor and maintain local networks to maximize uptime and efficiency. - Assist in managing Windows/Mac systems, software licenses, and system updates. - Handle basic server administration tasks following guidance. - Perform regular data backups and support disaster recovery operations. - Update and document IT assets correctly. - Coordinate with vendors for hardware/software procurement and support. - Maintain office technology infrastructure including CCTV and biometric systems. - Respond promptly to service issues and requests to minimize disruption. Qualification Required: - Bachelor's Degree in IT, Computer Science, or a related field. - Minimum 3 years of hands-on experience in IT support or system administration. - Strong knowledge of operating systems (Windows/Linux), networking, and troubleshooting. - Familiarity with antivirus tools, Microsoft Office, and remote desktop applications. - Good understanding of LAN/WAN networks, firewalls, routers, and switches. - Ability to work independently and collaboratively in a team environment. - Strong communication and problem-solving skills. - Willingness to learn and adapt in a fast-paced environment. Company Additional Details: The company is organizing a walk-in drive from 12th to 14th November for immediate joiners at Bhutani Alphathum, Noida. The job type is full-time and permanent, based in Noida, Uttar Pradesh. Interested candidates can submit their updated CV to the provided contact number. The benefits include Provident Fund. (Note: Application Question - What is your current CTC)

As a Network and Security Engineer at our company, you will play a crucial role in deploying and managing secure network infrastructures while ensuring high availability and performance. Your passion for solving complex problems and strengthening security posture will be put to good use in this dynamic role. **Key Responsibilities:** - Deploy and manage network security controls such as firewalls, IDS/IPS, proxies, VPNs, and email security systems. - Implement SD-WAN solutions to optimize application performance and branch connectivity. - Monitor network traffic, logs, and alerts to detect and respond to potential threats in real time. - Configure Security and Networking Appliances and VPN tunnels for secure hybrid cloud connectivity. - Support incident response and perform root cause analysis for network or security events. - Continuously evaluate and enhance network architecture aligned with business objectives. - Implement QoS policies to ensure network performance optimization. - Nice to have: Passion for efficient operations and experience with Python, bash-scripting, and APIs. **Technical Skills:** - Deep understanding of networking protocols including Routing, Switching, VLANs, subnets, VPN, IPSec, DHCP, OSPF, DNS, etc. - Advanced knowledge of security frameworks such as SASE, SD-WAN, ZTNA, Zero Trust. - Hands-on experience with firewalls, URL filtering, and email security gateways. - Proficiency with next-generation firewalls, proxy solutions, secure email gateways, and identity access management within a SASE framework. - Experience with Azure networking and hybrid cloud connectivity. **Analytical & Problem-Solving Skills:** - Strong analytical mindset to identify threats and anomalies in network traffic. - Methodical approach to incident response and vulnerability management. - Continuous improvement mindset focused on reducing manual effort through automation. **Soft Skills:** - Excellent communication skills for collaborating with Customers, DevOps, and Internal Teams. - Attention to detail with a proactive, security-first mindset. - Adaptability to emerging technologies and security challenges. - Team-oriented approach with a commitment to knowledge sharing and collaboration. **Preferred Qualifications:** - Bachelors degree (or higher) in Computer Science, Information Technology, or a related field. - Certifications such as CCNA, CCNP, CompTIA Security+, Fortinet NSE, or Palo Alto PCNSE. - Familiarity with telecom Networking, Zero Trust architecture, SASE, and modern cloud networking. You will be working at a company called Open Systems, known for connecting and securing hybrid environments to help organizations meet business objectives. The company focuses on providing a superior user experience and offers a comprehensive SASE platform combining SD-WAN and Security Service Edge delivered as a Service. If you are ready to join a team that prioritizes secure connectivity and values problem-solving, unconventional thinking, simplicity, and collaboration, then this role at Open Systems is the perfect fit for you. You will have the opportunity to work with smart teams, enrich your experience, and advance your career in a supportive environment. Apply online at open-systems.com to be considered for this exciting opportunity.,

As an Information Technology (IT) Specialist, your role involves managing, maintaining, and supporting your organization's IT systems and infrastructure. You will be responsible for providing technical assistance to employees, ensuring the security and functionality of computer systems, networks, and software applications, and troubleshooting hardware and software issues to ensure the smooth operation of technology within the organization. Key Responsibilities: - Provide technical assistance and support to employees regarding IT issues, including hardware, software, network, and system errors. - Diagnose and resolve technical problems related to computer systems, hardware, and software. - Set up and manage computer networks, including local area networks (LANs) and wide area networks (WANs). - Monitor network performance, troubleshoot network issues, and ensure network security and stability. - Install, configure, and maintain operating systems, servers, and software applications. - Manage user accounts, permissions, email systems, and file servers. - Implement and maintain security measures to protect computer systems, networks, and data. - Procure, install, and configure computer hardware and software components. - Create and maintain documentation, including system configurations, user manuals, and troubleshooting guides. - Collaborate with other IT professionals, department heads, and stakeholders to identify technology needs and solutions. - Ensure compliance with relevant regulations, policies, and standards related to IT security and data protection. - Stay updated on industry trends and emerging technologies to recommend relevant improvements and updates. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred). - Proven experience as an IT Specialist or similar role. - Proficiency in operating systems (Windows, Linux, macOS), network protocols, and security protocols. - Familiarity with hardware components, software applications, and troubleshooting techniques. - Knowledge of virtualization technologies, cloud computing, and mobile devices. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - IT certifications (such as CompTIA A+, Network+, Security+) are a plus.,

You will be working as an IT Operation Analyst (L2 Support) at Intellismith, a startup aiming to tackle India's employability challenges by shifting to a product-focused approach. Your role involves supporting a project for a renowned consulting firm specializing in technology, risk, compliance, and internal audit. Key Responsibilities: - Monitor IT infrastructure utilizing EMS tools like Zabbix, SolarWinds, Nagios - Perform basic troubleshooting and escalate issues following SOPs - Log, track, and manage incidents using ITSM tools such as ServiceNow and BMC Remedy - Collaborate with internal teams/vendors to resolve issues - Analyze and address escalated alerts through advanced troubleshooting - Conduct root cause analysis (RCA) for recurring issues - Configure/tune EMS tools, thresholds, and event correlation rules - Coordinate with infra teams for issue resolution and system integration - Document SOPs, RCAs, and contribute to L1 knowledge base - Generate performance/incident trend reports and support audits - Maintain EMS tools including patching, role access, and backups Qualifications Required: - 3-6 years of experience working with EMS tools - B.E./B.Tech in Computer Science or Information Technology - Proficiency in EMS tools (e.g., Zabbix, SolarWinds, Nagios) - Strong familiarity with ITSM/ticketing platforms (ServiceNow, BMC Remedy) - Experience in system performance monitoring, alert tuning, and event correlation - Ability to troubleshoot infrastructure issues (server, network, application) at L1 & L2 levels - Understanding of RCA, SOPs, reporting, and compliance practices - Knowledge of ITIL standards and change management processes,

As an Operation Support Specialist at the IT Infra & Operation department in Noida, India, your role involves providing a high-quality face-to-face IT service to staff and students. Your responsibilities include: - Raising, responding, and completing allocated IT tickets within the Service Management system - Providing one-on-one assistance to students and staff in using computer hardware and software - Offering printing and support for ID card production - Assisting in moving and setting up Audio Visual and IT equipment - Setting up and configuring PC/laptop equipment with required operating systems and software - Troubleshooting and diagnosing problems, implementing corrective actions, and escalating to other technical resources when necessary - Collaborating with team members to troubleshoot computer issues - Conducting one-on-one computer training for students and staff - Assisting with password reset issues - Following best practice guidelines to ensure network and computer system security and privacy - Performing tests and evaluations on new software and hardware - Maintaining records/logs of loan equipment, repairs, fixes, and maintenance schedules - Providing orientation and guidance to users on operating new software and computer equipment - Offering general administration support such as printing, filing, and processing information as required - Being the first point of contact for error reporting and raising tickets - Traveling between campuses as needed to support departmental requirements Your essential skills and experience should include: - High level of customer-facing skills to provide a friendly and competent service - Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+) - Hands-on experience with installation of operating systems, software, computer networks, network administration, and network installation - Experience in providing IT support remotely and in person - Knowledge of service management systems and ITIL best practices - Understanding of technical management, information analysis, computer hardware/software systems, and programming languages - Familiarity with operating systems like MS Exchange, Active Directory, enterprise backup and recovery procedures, system performance monitoring, and current technologies Your role as an Operation Support Specialist will be crucial in ensuring the smooth functioning of IT services and providing essential support to both students and staff.,

As a Computer Operations Manager, you will be responsible for managing the process of analyzing system performance and scheduling to maximize the use of the organization's information processing systems and resources. Your key responsibilities will include: - Prioritizing and scheduling computer operations, code deployment, and workflow to ensure processing equipment and IT resources are utilized efficiently. - Analyzing production, maintenance, and malfunction records to identify issues and implement solutions for improved performance. - Leading, evaluating, and developing the computer operations team to meet production targets. - Collaborating with functional or operational area managers to integrate their needs into existing operations. You will lead a team to accurately execute daily scheduled and ad-hoc deliverables, address 1st line issues, ensure timely delivery of Client Service Level Agreements, and participate in business continuity exercises. Additionally, you will: - Monitor and evaluate daily production processing across multiple platforms. - Delegate production processing failures for resolution or escalation. - Establish and maintain operational tools, monitoring methods, and reports for performance improvement. - Maintain relationships with stakeholders to meet service level agreements and improve the processing environment. - Communicate with internal and external stakeholders to analyze and resolve processing issues. Furthermore, you will manage system resources, evaluate change impacts, oversee monitoring tools, track projects, and ensure the team is prepared for new activities. You may also serve as the first escalation point for clients or vendors. Qualifications Required: - Bachelor's Degree in a related field; relevant experience may be considered. - Minimum of 6 years of related professional experience, with 1-2 years in a supervisory position. Desired Skills and Capabilities: - Scope: Responsibilities are often at the department or sub-department level. - Planning Horizon: Typically less than 1 year. - Reporting Relationship: Typically reports to a Senior Manager or Director. - Problem Solving: Problems are specialized but routine, with manager guidance available. - Span of Control: Typically manages the work of five or more Supervisors or team members.,

As a seasoned and skilled leader in the field of IT, you will be responsible for managing people and resources effectively to ensure operational excellence in the cloud infrastructure and automation teams. Your role will involve understanding technical components of client-server relationships, managing tough customer conversations, and hands-on experience with Public Cloud environments like AWS, Azure, and GCP. Here are the key responsibilities for this position: - Manage resources, both individual contributors and 1st line managers - Ability to manage multiple projects/programs and influence cross-functional contributors - Clear and concise written and verbal communication skills with stakeholders - Analytical ability to establish baselines and deviation from baselines - Manage day-to-day activities of Cloud Infrastructure and Cloud Automation teams - Support management of colocation datacenters, AWS/Azure/GCP cloud environments, and automation platforms - Provide guidance for resource management and operations coverage for 24x7 infrastructure hosting - Guide engineers in developing automation to provision and manage infrastructure resources - Support infrastructure health monitoring and incident response - Develop and grow the team through recruitment, trainings, challenging assignments, and rewards/recognition - Ensure teams follow established change and incident management processes - Recommend improvements to Cloud Operations processes, documentation, and tools - Obtain and keep up-to-date organizational and technical knowledge required for the role Qualifications required for this position include: - 8+ years of experience in IT with 5+ years in a management/leadership position in a cloud-based organization - Significant practical experience managing large-scale AWS/Azure/GCP public cloud infrastructure - Experience with on-prem datacenters, servers, storage, and VMware virtualization - Knowledge of configuration management and infrastructure automation platforms like Chef, Jenkins, Terraform, and AWS CloudFormation - Practical experience with 24x7 support or administration of large-scale IT infrastructure operations - Good working knowledge of Linux, Windows operating systems, virtualization, databases, servers, storage, web servers, networking concepts, and infrastructure security - Experience working with DevOps teams in an agile software development environment - Understanding of incident and change management processes in an agile environment - Flexibility, adaptability, and ability to deal with ambiguous situations Additionally, as the nature of cloud infrastructure operations is 24x7x365, flexibility in work schedule and off-hours support may be required for this role.,