it operations management jobs in noida, Noida

1,218 It Operations Management Jobs in Noida

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posted 3 weeks ago
experience3 to 7 Yrs
location
Noida, All India
skills
  • IT Security
  • Incident Investigation
  • IDSIPS
  • Firewalls
  • Antivirus
  • Network Traffic Analysis
  • Cybersecurity
  • Incident Detection
  • Incident Response
  • Security Infrastructure
  • SIEM Platforms
  • Endpoint Detection
  • Response
  • VPNs
  • MFA Solutions
  • Vulnerability Triage
  • Malware Identification
  • Phishing Detection
  • Compromise Indicators Analysis
  • Security Artifacts Evaluation
Job Description
As an IT Security Analyst in the Security Operations Center (SOC) team, your role is crucial in safeguarding the organization's digital assets and infrastructure against potential threats. With your solid cybersecurity foundation and hands-on experience in incident detection, investigation, and response, you will play a pivotal role in ensuring the security of the organization. **Key Responsibilities:** - Work in rotational shifts with on-call availability outside of regular hours, as required. - Administer, configure, and troubleshoot security infrastructure devices. - Manage and resolve service tickets assigned to the SOC queue promptly. - Detect, analyze, and respond to security incidents and alerts across multiple systems. - Demonstrate initiative and take ownership from incident identification through resolution. - Monitor system and security logs for suspicious activities and ensure timely remediation. - Continuously assess and enhance existing security systems and detection capabilities. - Collaborate with internal teams to report, track, and remediate vulnerabilities. - Investigate malware, phishing, and exploit activity; prioritize and escalate as necessary. - Stay updated with emerging threat vectors, TTPs, and known vulnerabilities. - Contribute to the development and refinement of SOC playbooks and standard operating procedures (SOPs). **Qualifications Required:** - 3+ years of proven experience in IT Security, preferably in a SOC environment. - Strong understanding of information security principles and networking fundamentals. - Hands-on experience with security tools such as SIEM platforms (e.g., Splunk), Endpoint Detection and Response (EDR) tools (e.g., CrowdStrike), IDS/IPS, firewalls, VPNs, antivirus, and MFA solutions. - Familiarity with network traffic analysis, vulnerability triage, malware identification, and phishing detection. - Ability to analyze compromise indicators and security artifacts effectively. - Experience in working in high-volume, fast-paced environments. - Excellent critical thinking and problem-solving skills, particularly under pressure. - Preferred Certifications: CompTIA Security+, CySA+, CEH, GSEC, SSCP, CASP+, or equivalent. The role of an IT Security Analyst requires attention to detail, effective communication skills, strong team collaboration, and the ability to work under pressure while maintaining a proactive mindset towards continuous improvement. As an IT Security Analyst in the Security Operations Center (SOC) team, your role is crucial in safeguarding the organization's digital assets and infrastructure against potential threats. With your solid cybersecurity foundation and hands-on experience in incident detection, investigation, and response, you will play a pivotal role in ensuring the security of the organization. **Key Responsibilities:** - Work in rotational shifts with on-call availability outside of regular hours, as required. - Administer, configure, and troubleshoot security infrastructure devices. - Manage and resolve service tickets assigned to the SOC queue promptly. - Detect, analyze, and respond to security incidents and alerts across multiple systems. - Demonstrate initiative and take ownership from incident identification through resolution. - Monitor system and security logs for suspicious activities and ensure timely remediation. - Continuously assess and enhance existing security systems and detection capabilities. - Collaborate with internal teams to report, track, and remediate vulnerabilities. - Investigate malware, phishing, and exploit activity; prioritize and escalate as necessary. - Stay updated with emerging threat vectors, TTPs, and known vulnerabilities. - Contribute to the development and refinement of SOC playbooks and standard operating procedures (SOPs). **Qualifications Required:** - 3+ years of proven experience in IT Security, preferably in a SOC environment. - Strong understanding of information security principles and networking fundamentals. - Hands-on experience with security tools such as SIEM platforms (e.g., Splunk), Endpoint Detection and Response (EDR) tools (e.g., CrowdStrike), IDS/IPS, firewalls, VPNs, antivirus, and MFA solutions. - Familiarity with network traffic analysis, vulnerability triage, malware identification, and phishing detection. - Ability to analyze compromise indicators and security artifacts effectively. - Experience in working in high-volume, fast-paced environments. - Excellent critical thinking and problem-solving skills, particularly under pressure. - Preferred Certifications: CompTIA Security+, CySA+, CEH, GSEC, SSCP, CASP+, or equivalent. The role of an IT Security Analyst requires attention to detail, effective communication skills, strong team collaboration, and the ability to work under pressure while maintaining a proactive mindset towards continuous improvement.
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posted 1 month ago

Operation Associate - Email and Chat Support

ACUITTY CONSULTANTS LLP Hiring For AcuittyTech
experience0 to 2 Yrs
Salary2.5 - 3.0 LPA
location
Gurugram
skills
  • chat process
  • customer service
  • email support
Job Description
Role: Partner Support - Email/Chats Process ( Operation Associates )  Acuitty Tech works with some of the largest companies in the world to provide them with the solutions they need to manage and grow their business. In just the last year, we have been growing consistently at over 300% year on year, and we owe it all to our employees. We have always been an employee centric organisation with one of the lowest attrition rates in the BPO and ITES industry.  Overview:   As a Partner - Support Associate at Acuitty Tech, you will be the first point of contact for sellers on one of the worlds largest e-commerce platforms. You'll play a vital role in resolving seller concerns, offering guidance on platform features, and ensuring a seamless support experience through email communication.  Responsibilities: Responding to customer queries in a timely and accurate way, via email/Chat Identifying customer needs and helping customers use specific features. Analysing and troubleshooting seller concern. To resolve customer queries within the assigned TAT. Develop strong customer relationships and provide paramount service. Coordinate with the team for updates.  Eligibility: Proficient written English communication skills. Willingness to work in night/rotational shifts (shifts rotate every 12 months). Freshers are welcome and encouraged to apply.  Working Details: Location: AIHP Signature Sector 18 Udyog Vihar, Gurgaon, Haryana  Work Schedule: 5 Days a Week | Rotational Night Shifts | 2 Week-Offs  Eligibility: Open to Freshers Work from Office.   Why choose AcuittyTech Night shift allowance and frequent overtime opportunities with competitive pay. Paid training and hands-on learning through On-the-Job Training (OJT). Access to a comprehensive knowledge base while on shift. Opportunity to work with a leading e-commerce platform's support system
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posted 1 day ago
experience8 to 12 Yrs
location
Delhi
skills
  • Account Management
  • Sales
  • Client Support
  • Business Development
  • Analytical Skills
  • MS Excel
  • MS PowerPoint
  • Communication Skills
  • Interpersonal Skills
  • Problemsolving Skills
Job Description
As the Operations & Client Support Manager at Flexing It, you will play a crucial role in managing key client relationships and supporting projects to ensure successful outcomes. Your high energy and experience in a fast-growing startup will be valuable assets as you contribute to our growth story. **Key Responsibilities:** **Account Management:** - Develop and maintain strong relationships with key clients, providing updates on new products and services. - Strategize ways to expand Flexing It's presence within each key account, identifying growth opportunities. - Create quarterly and monthly plans for each client, taking ownership of revenue targets. - Represent Flexing It in external meetings and presentations with potential clients. - Drive targeted business development initiatives tailored by sector or client type. **Client Support for Projects:** - Understand client requirements and guide associates on leveraging the platform to find suitable consultants. - Review consultant shortlists for projects and share them with clients. - Assist associates in consultant interactions, including negotiation on fees. - Provide ongoing support to clients for query resolution and other needs. **Cross-cutting Initiatives:** - Lead cross-team projects, such as partnerships or product/tech-related processes, to drive innovation and growth. In addition to your role-specific responsibilities, you will have the opportunity to contribute to the dynamic professional gig economy landscape by joining Flexing It's innovative team. If you are a self-starter with solid analytical skills, proficiency in MS Excel and PowerPoint, and 8-10 years of relevant work experience in a B2B setting, we encourage you to apply. Sales and/or account management experience with large corporates, as well as strong communication and interpersonal skills, are essential for success in this role. Location: Delhi and Mumbai Capacity: Full-time / Hybrid,
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posted 5 days ago
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • Project Management
  • Adaptability
  • Verbal
  • Written Communication
  • ProblemSolving
  • Organizational Skills
  • TimeManagement
Job Description
As a Manager- Project Operations at Zoxima Solutions Private Limited in Noida, your role will involve overseeing the operational elements of various projects to ensure smooth progress. You will work on preparing, reviewing, and maintaining accurate project documentation, acting as the primary point of contact for clients, leading a small team, executing project plans, addressing challenges, implementing best practices, and tracking project performance. Key Responsibilities: - Prepare, review, and maintain accurate project documentation, including contracts, agreements, and reports. Ensure compliance with organizational standards and legal requirements. - Act as the primary point of contact for clients, addressing their concerns and building strong relationships to enhance satisfaction and trust. - Lead a small team to ensure efficient operations and a productive work environment. Provide guidance, support, and leadership to achieve team goals. - Execute project plans, monitor progress, identify risks, and implement mitigation strategies to achieve successful outcomes. - Address challenges promptly, make informed decisions, and keep projects on track within scope, time, and budget. - Identify opportunities to streamline workflows, improve processes, and enhance project efficiency. - Implement best practices, track project performance, prepare reports, and provide updates to stakeholders. Required Qualifications: - A Bachelor's degree in Business Management, Project Management, or a relevant field. Required Skills: - Excellent verbal and written communication skills. - Strong problem-solving skills with attention to detail. - Ability to adapt to changing priorities and work effectively in a fast-paced environment. - Proficiency in computer systems, email platforms, and internet applications. - Strong organizational and time-management skills. At Zoxima Solutions Private Limited, you will have the opportunity to work in the latest technologies within the IT space and grow rapidly in your career. The company offers a competitive salary, exposure to industry-leading training and development, a positive culture with limitless growth opportunities, and performance-based recognition and rewards. Apply for this job at [Zoxima Solutions Private Limited](www.zoxima.com) to experience a challenging yet rewarding career in project operations.,
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posted 7 days ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • DevOps
  • Software Product development
  • Web
  • Mobile
  • SaaS
  • Agile methodology
  • Jenkins
  • Kubernetes
  • Release Engineer
  • DevOpsRelease management
  • Cloud Products
  • Azure Pipelines
  • Container management
  • Dockers
  • Release Calendar
  • Atlassian JIRAConfluence
  • Terraform
  • Cloud Native Applications
  • Code Branching
  • Merging Strategies
  • Communication protocol
  • Agile scrum teams
  • Rollback
  • Disaster recovery plans
  • Global clients
Job Description
As a DevOps Release Management Lead at GEDU Noida, you will play a crucial role in overseeing the entire software development process, ensuring a swift and seamless release of high-quality software products. Your responsibilities will include: - Overseeing the entire software release process, ensuring smooth operations and timely delivery. - Collaborating with development and operations teams to ensure seamless integration and communication. - Planning and coordinating software releases, including setting release dates, tracking progress, and resolving any arising issues. - Implementing and maintaining release management tools and processes to automate and streamline release activities. - Ensuring proper testing and quality assurance procedures are followed to minimize risks and ensure high-quality end products. - Monitoring and managing software deployment, troubleshooting and resolving any issues during the rollout. - Training and supporting team members in the use of release management tools and best practices. - Continuously evaluating and improving release management processes to stay current with industry trends. To qualify for this role, you should have: - Background in software development or systems administration. - Hands-on experience with DevOps tools like Azure Pipelines, Jenkins, cloud platforms, and automation software. - Experience with Container management and deployment, such as Dockers and Kubernetes. - Prior experience in preparing release calendars, creating release dashboards, and managing releases across different environments. - Knowledge of Terraform, deploying Cloud Native Applications, and Code Branching and Merging Strategies. - Experience in setting up communication protocols for updating stakeholders on release updates. - Experience working with distributed agile scrum teams and global clients. Desirable skills include experience in a start-up culture, Agile SAFe and PI Planning, and working in Ed-Tech/E-Learning companies. Certification in Agile Scrum and Agile SAFe would be a plus. In addition to technical skills, you should possess professional and behavioral competencies such as strong interpersonal skills, excellent communication abilities, analytical and problem-solving skills, a customer-centric mindset, and a results-oriented approach. Your ability to collaborate effectively with global teams and clients will be crucial in this role. If you have a good experience as a DevOps Engineer and Release Management Professional and hold a degree in BE/B.Tech/MCA/M.Tech or equivalent, we encourage you to apply for this challenging and rewarding position.,
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posted 2 days ago

Regional Practice Management Office

Protiviti India Member Firm
experience4 to 8 Yrs
location
Delhi
skills
  • Financial Analysis
  • Operational Analysis
  • Compliance
  • Business Insights
  • Communication Skills
  • Interpersonal Skills
  • Project Management
  • Microsoft Office
  • PowerPoint
  • Strategic Thinking
  • Business Acumen
  • Revenue Assessment
  • Utilization Tracking
  • Project Exceptions Evaluation
  • Visualization Skills
  • Reporting Skills
  • ProblemSolving
  • Multitasking
Job Description
Role Overview: As the Senior Executive Regional Practice Management Office at Protiviti India, you will play a crucial role in enhancing operational efficiency and compliance within the organization. Your responsibilities will include scheduling and participating in practice review meetings to gain insights into operational dynamics, conducting financial and operational analyses, collaborating with different levels of the organization to address operational bottlenecks, and contributing to the implementation of various initiatives. Key Responsibilities: - Schedule and participate in practice review meetings to gain insights and identify opportunities for analysis. - Conduct financial and operational analyses such as revenue assessment, utilization tracking, and project exceptions evaluation to identify trends and valuable business insights. - Collaborate with leadership, middle management, and executives to address operational hurdles and compliance requirements. - Work closely with functions like CRM, Finance, and L&D to streamline operations and support business teams. - Contribute to the implementation of initiatives, track progress, and provide regular updates to the leadership team. Qualifications Required: - Hold a Commerce graduate degree along with an MBA from a prestigious college or be a Chartered Accountant. - Have a minimum of 4+ years of experience in a practice management role. - Possess strong financial acumen, communication, interpersonal, and project management skills. - Ability to think strategically, showcase business acumen, and demonstrate creative problem-solving abilities. - Proficiency in Microsoft Office applications, especially in PowerPoint, visualization, and reporting skills. - Maintain a professional demeanor under high-pressure situations, excel in team-oriented and independent work environments, and exhibit strong multitasking abilities. (Note: Omitting any additional details of the company as they were not present in the provided Job Description),
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posted 2 days ago

Executive Business Operations Associate

Ballad Media India Pvt. Ltd.
experience3 to 7 Yrs
location
Delhi
skills
  • Strong research
  • data collation analysis abilities
  • Excellent written verbal communication
  • Knowledge of AI tools
  • Basic understanding of social media management
  • High proficiency in PPTDocsSheets
  • Strong sense of ownership accountability
  • Ability to work in a fastpaced
  • dynamic environment
Job Description
You will be joining Ballad Media as an Executive Assistant to the CEO, where you will play a vital role in supporting the CEO in various aspects of the business. This is not your typical EA role; it is a high-impact, research-heavy, operational, and creative position that requires a blend of strategy, technology, communication, and execution. As the Executive Assistant, you will directly work with the CEO to ensure that every project and directive moves forward with speed, structure, and excellence. **Key Responsibilities:** - Research & Intelligence Gathering - Conduct fast and in-depth research across industries, competitors, trends, AI tools, and market insights. - Collate data, summarize findings, and present actionable recommendations. - Create briefs, reports, decks, and strategic notes for CEO-led presentations. - AI-Driven Productivity & Automation - Identify and implement AI tools to streamline workflows and speed up execution. - Utilize AI for content creation, research, lead generation, process optimization, and documentation. - Continuously explore new technologies to support business growth. - Operations, Delegation & Follow-Ups - Act as the CEO's voice to ensure teams complete delegated tasks on time. - Track deadlines, project progress, and deliverables across departments. - Coordinate internally to ensure execution aligns with the CEO's expectations. - Handle confidential information with professionalism & discretion. - Business Development Support - Research potential leads, clients, partnerships, and opportunities. - Assist in outreach planning, email drafting, follow-ups, and communication. - Help prepare pitches, proposals, and strategic documents. - Creative & Social Media Support - Assist the CEO in managing brand-aligned social media activities. - Draft captions, plan content calendars, and manage posting schedules. - Coordinate with design teams to execute visual content. **Who Should Apply:** We are looking for someone who is: - Exceptionally fast at research and execution. - AI-fluent with knowledge of automation tools, research platforms, etc. - Creative with strong writing and presentation skills. - Authoritative and confident in getting tasks completed from the team. - Organized, detail-oriented, and deadline-driven. - Tech-savvy and always exploring smarter ways to work. - Passionate about learning, growth, business, and innovation. - Comfortable juggling multiple projects with speed and clarity. **Required Skills:** - Strong research, data collation, and analysis abilities. - Excellent written and verbal communication skills. - Knowledge of AI tools and automation tools. - Basic understanding of social media management. - High proficiency in PPT, Docs, and Sheets. - Strong sense of ownership and accountability. - Ability to work in a fast-paced, dynamic environment. This is a unique opportunity to work directly with the CEO on high-impact projects, accelerate your learning curve in business, media, events, and entertainment, experiment with new-age AI tools and methods, gain exposure to strategic decision-making and leadership, and be part of a creative, youthful, and high-energy work culture. There are clear opportunities for growth into Chief of Staff or Business Strategy roles within the organization.,
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posted 1 day ago
experience0 to 4 Yrs
location
Noida, Uttar Pradesh
skills
  • Data Management
  • Validation
  • Reporting
  • Data Quality
  • Data Governance
  • Microsoft Excel
  • Data Visualization
  • Analytical Skills
  • Communication Skills
Job Description
Role Overview: As an Operations Executive at the company located in Noida, Sector 58, you will support business operations by efficiently managing, validating, and reporting data. Your meticulous attention to detail is crucial for ensuring data accuracy and consistency, facilitating decision-making, and promoting collaboration among teams. Key Responsibilities: - Collect and consolidate data from diverse sources - Verify data accuracy and completeness - Prepare insightful reports and dashboards - Maintain data quality and adhere to governance standards - Collaborate closely with finance, sales, and delivery teams to meet data and reporting requirements efficiently Qualifications Required: - Bachelor's or Master's degree in Business or related field - Solid understanding of data management and reporting practices - Proficiency in Microsoft Excel - Experience with data visualization tools is advantageous - Strong analytical and communication skills - Basic knowledge of data governance is a plus (Note: No additional details of the company were present in the job description.),
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posted 2 months ago

IT Technician

Innometrics Software Pvt Ltd
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • Hardware installation
  • Software installation
  • Network configuration
  • Troubleshooting
  • Technical support
  • Network security
  • Documentation
  • Vendor management
  • IT infrastructure maintenance
  • System updates
  • Data protection
Job Description
As an IT Technician, your role will involve installing, maintaining, and troubleshooting hardware and software systems to ensure the smooth operation of our IT infrastructure. You should possess strong problem-solving skills and be capable of working independently. Key Responsibilities: - Install and configure computer hardware, software, networks, and peripherals. - Diagnose and resolve IT issues (hardware, software, and network-related) through troubleshooting. - Maintain IT infrastructure, including servers, routers, switches, and security systems. - Provide technical support to employees and address IT-related queries. - Perform regular system updates and backups to ensure data integrity. - Safeguard network security and data from potential cyber threats. - Document technical problems and solutions for future reference. - Assist in setting up new workstations, email accounts, and user access control. - Collaborate with vendors for hardware/software purchases and repairs. Requirements: - Proven experience in an IT Technician or similar role. - Degree/Diploma in IT, Computer Science, or a related field. - Strong knowledge of hardware, software, and networking. - Hands-on experience with Windows, macOS, and Linux operating systems. - Familiarity with IT security practices and troubleshooting methodologies. - Ability to work independently, manage multiple tasks efficiently. - Excellent problem-solving and communication skills. In this role, you will be required to work in US Shift from the office. Additionally, the work location is in person. Please note that the company provides food as a benefit. Kindly respond to the application questions regarding your current salary, salary expectation, immediate joining availability, and comfort with working in night shifts.,
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posted 2 months ago

Security Operations Specialist - L2

Axtria - Ingenious Insights
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • Firewall Administration
  • DLP
  • VPN
  • Security Operations
  • Incident Management
  • Endpoint Security
  • Zscaler Proxy Management
  • Endpoint
  • Data Protection
  • EDR
  • SSL inspection
  • Application Control
  • Network Protocols
  • IP Subnetting
  • SIEM Solutions
  • Malware Detection
Job Description
As a candidate for the role, you will be responsible for various key tasks related to Zscaler Proxy Management, Firewall Administration, and Endpoint and Data Protection. Here is a breakdown of your responsibilities: - **Zscaler Proxy Management:** - Configure, manage, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. - Implement and enforce web security policies to ensure compliance with organizational standards. - Troubleshoot and resolve Zscaler-related issues for continuous internet and private application access. - Conduct periodic health checks and performance tuning of the Zscaler infrastructure. - **Firewall Administration:** - Manage and configure firewalls to secure internal and external network traffic. - Create and maintain firewall rules, Network Address Translation (NAT) configurations, and VPN setups as per business requirements. - Monitor and analyze firewall logs to detect and respond to potential security incidents. - Regularly review firewall policies to ensure adherence to industry best practices and compliance standards. - **Endpoint and Data Protection:** - Monitor endpoint activity for suspicious behavior and respond to threats promptly. - Provide incident response support and recommend corrective actions for endpoint security incidents. - Participate in vulnerability assessments and implement remediation plans. - Collaborate with cross-functional teams to ensure seamless integration of security tools. - Prepare and maintain technical documentation, configurations, and standard operating procedures. Additionally, you should have: - **Experience:** - 3-5 years of hands-on experience with Zscaler Proxy, Firewalls, DLP, and EDR solutions in an enterprise environment. - **Technical Skills:** - Strong knowledge of Zscaler technologies, including policy configuration, SSL inspection, and application control. - Proficiency in managing firewalls, creating security rules, and implementing VPNs. - Expertise in deploying and managing EDR tools for threat detection and response. - Understanding of network protocols, IP subnetting, and traffic analysis tools. - Familiarity with SIEM solutions and their integration with security tools. - Strong understanding of security operations and incident management. - Knowledge of endpoint security, malware detection, and response. - **Soft Skills:** - Strong problem-solving and analytical skills. - Excellent verbal and written communication abilities. - Capability to work independently and collaboratively in a fast-paced environment. - Proactive attitude towards learning and adapting to new technologies.,
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posted 2 months ago
experience5 to 9 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • root cause analysis
  • threat intelligence
  • TCPIP
  • IDSIPS
  • Splunk
  • QRadar
  • analytical skills
  • SOC operations
  • realtime threat detection
  • incident response
  • SIEM management
  • RSA NetWitness
  • 247 monitoring
  • security events
  • SIEM alert rules
  • correlation policies
  • network security concepts
  • malware behavior analysis
  • RSA NetWitness
  • ITSM tools
Job Description
Role Overview: As a Senior Security Analyst, your primary role will involve specializing in SOC operations, real-time threat detection, incident response, and SIEM management, with a specific focus on RSA NetWitness. You will be responsible for analyzing and responding to security events, integrating and managing log sources, and ensuring the overall health and efficiency of security systems. Your experience in 24/7 monitoring of security events, identifying suspicious activities, and conducting thorough investigations to determine root causes and potential impact will be crucial in this role. Additionally, you will be tasked with tuning and optimizing SIEM alert rules, creating correlation policies, and minimizing false positives. Key Responsibilities: - Specialize in SOC operations, real-time threat detection, incident response, and SIEM management, with a focus on RSA NetWitness. - Analyze and respond to security events, integrate and manage log sources, and ensure the overall health and efficiency of security systems. - Demonstrate experience in 24/7 monitoring of security events, identifying suspicious activities, and conducting thorough investigations to determine root causes and potential impact. - Tune and optimize SIEM alert rules, create correlation policies, and minimize false positives. - Integrate log sources such as firewalls, servers, and endpoints, ensuring log integrity and backup compliance. - Analyze malicious IPs, domains, and URLs, and take proactive measures based on threat intelligence. - Ensure accurate documentation and timely closure of incidents through HPSM or similar ITSM platforms. - Possess a strong understanding of network security concepts, TCP/IP, IDS/IPS, attack vectors, IP reputation analysis, malware behavior, and threat intelligence interpretation. - Utilize hands-on proficiency with RSA NetWitness or similar SIEM platforms like Splunk or QRadar, in addition to ITSM tools. - Demonstrate excellent analytical skills, attention to detail, and the ability to operate effectively in high-pressure SOC environments while adhering to audit and regulatory requirements. Qualifications Required: - Experience in SOC operations, real-time threat detection, incident response, and SIEM management. - Proficiency in RSA NetWitness or similar SIEM platforms like Splunk or QRadar. - Strong understanding of network security concepts, TCP/IP, IDS/IPS, attack vectors, IP reputation analysis, malware behavior, and threat intelligence interpretation. - Excellent analytical skills, attention to detail, and the ability to operate effectively in high-pressure SOC environments while adhering to audit and regulatory requirements.,
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posted 2 days ago

Operations Associate

Grow More Studio
experience2 to 6 Yrs
location
Delhi
skills
  • Client Communication
  • Operational Support
  • Record Keeping
  • Client Relationship Management
  • Proposal Documentation
Job Description
As an Operations Manager at Grow More Studio, your role involves handling various aspects of client communication, proposal and documentation, operational support, record-keeping, and client relationship management. Here's a breakdown of your key responsibilities: - **Client Communication (Initial Contact)** - Handle first calls/messages from incoming leads. - Share company details, service offerings, and gather client requirements. - Maintain professional and confident communication at all times. - **Proposal & Documentation** - Prepare and send proposals, invoices, and introductory emails to clients. - Ensure all details are correct and follow company templates. - Track all proposals sent and update status regularly. - **Operational Support** - Coordinate with internal teams (designers, marketers, etc.) for smooth execution. - Ensure timelines are tracked and deliverables are communicated. - Maintain daily reports of client interactions and tasks completed. - **Record Keeping** - Keep organized files of client details, agreements, invoices, and correspondence. - Update CRM or internal tracking sheets regularly. - **Client Relationship Management** - Maintain professional, positive relationships with clients. - Provide updates when required and escalate issues to management. About Grow More Studio: At Grow More Studio, we're not just a digital marketing agency; we're architects of digital excellence, dedicated to reshaping the landscape of online success. Founded by Mr. Mandeep Singh, an expert in AI-driven performance marketing, our journey is characterized by innovation, data-driven precision, and a commitment to exceeding expectations. We are focused on achieving exceptional results for our clients and setting new standards of achievement in the industry. Join us in creating a future where businesses thrive and redefine success.,
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posted 6 days ago
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • Travel Management
  • Customer Service
  • GDS
  • CRS
  • Amadeus
  • Galileo
  • Supplier Relationship Management
  • Vendor Relationship Management
  • Communication Skills
  • Negotiation Skills
  • Itinerary Creation
  • Sabre
  • Visa Regulations
  • Client Service Skills
  • Organizational Skills
  • Problemsolving Skills
Job Description
As a Travel & Tourism Executive at CircusInc Travel Division, your role involves managing travel arrangements for clients with precision and expertise. You will be responsible for booking flights, hotels, car rentals, and organizing complete travel itineraries. Your key responsibilities include advising clients on travel destinations, different routes, and costs, customizing travel plans based on client preferences and budget, and utilizing leading travel software platforms such as GDS/CRS like Amadeus, Sabre, Galileo for reservations and itinerary planning. It is crucial for you to stay updated on travel advisories, visa regulations, and safety protocols to ensure a seamless travel experience for clients. Additionally, you will need to resolve any issues relating to cancellations, changes, travel disruptions, or complaints while maintaining strong relationships with suppliers and vendors. Qualifications required for this role include a Bachelor's degree in Tourism, Hospitality, or a related field, along with 3-4 years of proven experience in the travel and tourism industry. Proficiency in using global distribution systems (GDS) and travel tools for booking hotels, flights, and preparing itineraries is essential. You should possess strong knowledge of visa regulations, destination highlights, and travel protocols, coupled with excellent communication, negotiation, and client-service skills. The ability to handle end-to-end travel requests in a fast-paced work environment, attention to detail, and strong organizational skills are key attributes for success in this role. Desired skills that would be beneficial for this position include familiarity with hotel and airline loyalty programs, multitasking and prioritization abilities, experience with corporate and leisure travel arrangements, a problem-solving mindset, and a passion for travel. This is a full-time position that requires in-person work at the designated location.,
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posted 1 week ago

Sales and Operations Executive

Hotel Maiden Residency
experience13 to 17 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Sales
  • Operations
  • Banquet sales
  • Event sales
  • Quality control
  • Communication
  • Negotiation
  • Presentation
  • MS Office
  • Revenue growth
  • Client relationships
  • Market outreach
  • Event coordination
  • Guest experience
  • Operations support
  • Multitasking
  • Problemsolving
  • Hotel management systems
Job Description
As a Sales & Operations Executive, you play a crucial role in driving revenue, managing client relationships, and ensuring smooth coordination between sales and on-ground operations. Your responsibilities include identifying business opportunities, handling banquet & room sales, managing event execution, and ensuring exceptional guest satisfaction through operational support. Key Responsibilities: - Drive revenue growth by identifying, pursuing, and converting sales leads for rooms, banquets, and meeting halls. - Handle banquet & event sales by managing event inquiries, sharing proposals, negotiating rates, and closing bookings. - Conduct market outreach through regular field visits, cold calls, and digital outreach to enhance business availability. - Coordinate events seamlessly by liaising with kitchen, service, housekeeping, and front office teams for successful execution. - Ensure excellent guest experience from booking to event completion, proactively resolving any issues to meet client expectations. - Provide daily operations support by assisting with room occupancy planning, group check-ins, and VIP guest coordination. - Maintain quality control by monitoring banquet setups, meeting hall arrangements, and service standards during events. Qualifications & Skills Required: - Bachelor's degree in Hospitality, Business Administration, or related field (Masters preferred). - 1-3 years of experience in hotel sales, banquet sales, or operations. - Strong communication, negotiation, and presentation skills. - Ability to multitask, manage deadlines, and coordinate with multiple teams effectively. - Excellent problem-solving skills with a guest-first mindset. - Proficiency with MS Office and basic hotel management systems. In addition to the above details, the work conditions for this role include a flexible schedule, which may include weekends and event days. The position involves a combination of office-based work and on-ground event supervision. It is preferable for the candidate to reside near the property for convenience during early/late operational hours.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Delhi
skills
  • Team Management
  • Strategic Thinking
  • Project Management
  • Compliance
  • Security
  • Innovation
  • Data Analysis
  • Performance Metrics
  • Communication
  • Leadership
  • Digital Operations
  • Datadriven Decisionmaking
  • Problemsolving
Job Description
As a Digital Operations Manager at our company based in New Delhi, your role will involve overseeing the daily operations of our digital platforms to ensure seamless functionality, efficiency, and optimization. Your strong background in digital operations, team management, and data-driven decision-making will be key to your success in this role. You will need to demonstrate strategic thinking, exceptional problem-solving skills, and the ability to thrive in a fast-paced, technology-driven environment. Key Responsibilities: - Operational Oversight: Manage and optimize digital workflows to ensure efficiency and scalability. Oversee the implementation and maintenance of digital tools, platforms, and technologies. - Team Management: Lead, mentor, and manage the digital operations team to achieve departmental and organizational goals. Collaborate with cross-functional teams, including marketing, IT, and analytics, to align objectives. - Performance Monitoring: Develop and monitor key performance indicators (KPIs) to assess the effectiveness of digital operations. Analyze operational data to identify areas for improvement and implement necessary changes. - Project Management: Plan and execute digital projects, ensuring on-time delivery and adherence to budget. Manage vendors and third-party partners involved in digital operations. - Compliance and Security: Ensure digital platforms comply with relevant regulations, including data privacy standards. Oversee security protocols to protect company and user data. - Innovation: Stay updated on emerging trends and technologies to drive continuous improvement. Propose and implement innovative solutions to enhance user experience and operational efficiency. Qualifications: - Bachelors degree in Business Administration, Digital Marketing, Information Technology, or a related field (Masters preferred). - Proven experience (5 years) in digital operations or a similar role. - Strong understanding of digital platforms, tools, and technologies. - Proficiency in data analysis and performance metrics. - Exceptional project management and organizational skills. - Excellent communication and leadership abilities. - Knowledge of compliance and security standards in the digital space. If you believe you have the necessary qualifications and experience for this role, we encourage you to contact us now.,
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posted 2 weeks ago

Executive - Event Operations

SEM Events & Meetings Pvt. Ltd.
experience2 to 6 Yrs
location
Delhi
skills
  • Analytical Skills
  • Time Management
  • Strong Interpersonal
  • Communication Skills
  • Proficiency in Operations
  • Operations Management
  • Selfmotivated
  • Detailoriented
  • Crossfunctional Teamwork
Job Description
As an Executive - Event Operations at our company in Delhi, India, your main responsibility will be coordinating and managing all aspects of event operations to ensure seamless execution. Your tasks will include planning event logistics, liaising with clients and vendors, managing on-ground operations, and addressing any challenges to guarantee successful event outcomes. It will also be part of your role to maintain clear communication channels across teams and ensure alignment with project timelines and deliverables. Key Responsibilities: - Plan event logistics and ensure all operations run smoothly - Coordinate with clients and vendors to meet event requirements - Manage on-ground operations during events - Address any challenges that may arise to ensure successful event outcomes - Maintain clear communication channels across teams - Ensure alignment with project timelines and deliverables Qualifications Required: - Strong Interpersonal and Communication Skills to collaborate effectively with clients, vendors, and internal teams - Proficiency in Operations and Operations Management to oversee event planning, logistics, and execution - Analytical Skills to address challenges, make data-driven decisions, and ensure event success - Ability to manage time effectively and prioritize tasks under tight deadlines - Self-motivated, detail-oriented, and capable of working with cross-functional teams - Prior experience in event operations or related fields is a plus - Bachelor's degree in Business Administration, Event Management, or a related discipline is preferred,
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posted 1 week ago
experience7 to 11 Yrs
location
Noida, Uttar Pradesh
skills
  • Operations Management
  • Client Relationship Management
  • Profitability Management
  • Budgeting
  • Team Management
  • KPI Management
Job Description
**Job Description:** As an Operations Manager, you will be responsible for the profitability and management of call center operations activities for very large, multiple, and/or complex LOB's/clients/accounts/programs. Your role will involve providing strategic direction and guidance to the managed accounts, acting as the primary interface of clients, and maintaining effective working relationships with them. You will ensure the achievement of KPIs and metrics through proactive management of the operations teams and coordination with various support teams. It will be your responsibility to ensure adherence to all processes and procedures while consistently improving individual/team/program metrics. **Key Responsibilities:** - Ensure profitability of very large or multiple LOB's/Clients/Programs/Accounts by attaining client-specified KPIs and targets - Maintain company-set ratios on staffing for smooth operations - Uphold company policies related to the programs and drive adherence to such policies - Recognize and reward top performance through planning, appraisal, feedback activities, and proper documentation - Coordinate with internal support functions as required - Assume an AGM role in the absence of a Director of Operations with full P&L responsibility for all managed and supported LOB's/clients/programs - Provide strategic direction and guidance for growth, process improvements, efficiencies, profitability, and new business opportunities - Maintain effective working relations with external clients, serving as the primary interface and translating client requirements into action plans - Establish open communication on performance and anticipate client needs proactively - Participate in the budgeting process and manage costs efficiently within budgeted guidelines - Monitor expenses incurred and maintain high morale and productivity within the team - Provide direction, mentoring, coaching, and counseling to direct reports and the team as necessary **Qualifications Required:** - Proven experience in call center operations management - Strong understanding of KPIs, metrics, and profitability measures - Excellent communication and relationship management skills with clients and internal teams - Ability to provide strategic direction and guidance for operational improvements and growth - Budgeting and cost management expertise - Leadership qualities to inspire and motivate team members towards company goals (Note: No additional details of the company are provided in the job description),
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posted 1 week ago

IT Manager

Mitaso appliances ltd.
experience8 to 12 Yrs
location
Faridabad, Haryana
skills
  • ERP management
  • Networking
  • Firewalls
  • Cloud storage
  • Windows
  • NAS
  • Analytical skills
  • IT systems administration
  • Data security protocols
  • Cloudbased technologies
  • Problemsolving
Job Description
As an experienced IT Manager at Mitaso Appliances Ltd., your role will involve leading technology operations, infrastructure, and digital initiatives. With a minimum of 8 years of experience, you will be responsible for ensuring the smooth functioning of ERP systems, IT networks, security, and hardware management. Key Responsibilities: - Oversee the implementation, maintenance, and optimization of ERP systems. - Manage IT infrastructure, including servers, cloud solutions, firewalls, and networking. - Ensure robust data security, backup, and recovery systems are in place. - Handle troubleshooting and maintenance of computer hardware and software. - Collaborate with departments to automate processes and enhance efficiency. - Supervise vendors and service providers for IT-related contracts. - Plan and execute IT upgrades, training, and audits. Key Skills Required: - Strong expertise in ERP management and IT systems administration. - Knowledge of networking, firewalls, cloud storage, and data security protocols. - Proficiency in Windows, NAS, and cloud-based technologies. - Excellent problem-solving and analytical skills. About the Company: Mitaso Appliances Limited is a leader in Automotive parts Manufacturing in India, serving major OEMs in the Automotive business for over 40 years. Specializing in sheet metal stampings and fabricated assemblies, we are a trusted Tier-1 supplier to renowned brands like Maruti Suzuki, Volvo Eicher Commercial Vehicles, and Mahindra, among others. Benefits: - Cell phone reimbursement - Health insurance - Paid time off - Provident Fund Application Question(s): - Do you have expertise in ERP management and IT systems administration - What salary range are you expecting Experience: - IT management: 8 years (Required) Location: - Faridabad, Haryana (Preferred) Work Location: - In person,
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posted 1 week ago

Operations Manager - Tech Sales PPC

Asia Global Services Pvt Ltd.
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Sales leadership strategic planning
  • Process improvement operations management
  • Team training performance management
  • Business development client engagement
  • Strong integrity
  • resilience
  • accountability
Job Description
As an Operations Manager Tech Sales based in Noida with rotational shifts, you will play a crucial role in leading and managing sales operations in a dynamic and high-pressure environment. Your responsibilities will include driving sales performance, training the team, achieving targets, streamlining business processes, and contributing to overall business development initiatives. It is essential that you maintain integrity and adhere to ethical business conduct at all times. Key Responsibilities: - Drive the sales team to exceed individual and team sales targets - Maintain consistent sales performance under pressure while upholding quality standards - Implement effective sales strategies and ensure team adherence to goals and KPIs - Recruit, train, mentor, and motivate sales executives for enhanced productivity - Streamline sales operations, improve workflows, and ensure smooth daily functioning - Analyze current processes, identify automation opportunities, and develop SOPs for consistent execution - Work closely with the Business Development team to identify growth opportunities and support new initiatives - Monitor KPIs, provide actionable insights, and prepare regular performance reports - Uphold company policies, maintain ethical standards, and ensure compliance with protocols Qualifications & Requirements: - Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred) - Minimum 5+ years of experience in operations or sales management in tech sales, IT, or BPO - Proven track record of achieving sales targets in a pressured environment - Strong leadership, people management, analytical, organizational, and communication skills - Proficiency in CRM systems, reporting tools, and MS Office Suite - Clean professional background with no involvement in fraud or unethical practices - Flexibility to work in varying shifts as per business needs In this role, your key skills in sales leadership, strategic planning, process improvement, operations management, team training, performance management, business development, and client engagement will be crucial. The compensation includes a competitive salary along with performance-based incentives.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Noida, All India
skills
  • Product Operations
  • Process Design
  • Team Mentoring
  • Agile
  • Product Development
  • Project Management
  • Communication Skills
  • Analytical Skills
  • Ownership
  • Data Reporting
  • CrossFunctional Collaboration
  • Tools Systems Management
  • Technologydriven Organizations
Job Description
**Job Description:** **Role Overview:** As a Product Operations Manager at Zinnia, you will play a crucial role in building and optimizing operational processes to support the Product and Engineering teams. Your responsibilities will include process design and implementation, data and reporting, cross-functional collaboration, tools and systems management, and team mentoring. **Key Responsibilities:** - Lead and partner with Product and Engineering leadership to document, standardize, and improve product management/development workflows. - Implement operational frameworks for roadmap planning, sprint cycles, release management, and product reviews. - Support the collection and organization of product metrics and performance data. - Create dashboards and reports to enhance visibility into product performance, project status, and operational KPIs. - Serve as a connector between Product, Engineering, and Go-to-Market teams to ensure smooth coordination. - Help manage and optimize core product management and collaboration tools (e.g., Jira, Airtable, Confluence). - Mentor a small team of Associate Product Ops Managers and drive Product Ops Initiatives. **Qualifications Required:** - Bachelors/Master's degree in Business, Engineering, Information Systems, or related field. - 5+ years of hands-on experience in Product Operations or process improvement. - Understanding of Agile and product development concepts. - Strong organizational and analytical skills with high attention to detail. - Excellent written and verbal communication skills. - Familiarity with productivity or project management tools (e.g., Jira, Airtable, Confluence). - A proactive mindset, eager to take ownership and learn in a fast-paced, evolving environment. - Experience working in or with technology-driven organizations. **Additional Details:** Zinnia is the leading technology platform for accelerating life and annuities growth, simplifying the experience of buying, selling, and administering insurance products. The company values boldness, teamwork, and delivering value, with over $180 billion in assets under administration and serving numerous clients and partners. Please omit this section if not required. **Note:** The "What's In It For You " section from the JD has been omitted as it was not provided in the text. **Job Description:** **Role Overview:** As a Product Operations Manager at Zinnia, you will play a crucial role in building and optimizing operational processes to support the Product and Engineering teams. Your responsibilities will include process design and implementation, data and reporting, cross-functional collaboration, tools and systems management, and team mentoring. **Key Responsibilities:** - Lead and partner with Product and Engineering leadership to document, standardize, and improve product management/development workflows. - Implement operational frameworks for roadmap planning, sprint cycles, release management, and product reviews. - Support the collection and organization of product metrics and performance data. - Create dashboards and reports to enhance visibility into product performance, project status, and operational KPIs. - Serve as a connector between Product, Engineering, and Go-to-Market teams to ensure smooth coordination. - Help manage and optimize core product management and collaboration tools (e.g., Jira, Airtable, Confluence). - Mentor a small team of Associate Product Ops Managers and drive Product Ops Initiatives. **Qualifications Required:** - Bachelors/Master's degree in Business, Engineering, Information Systems, or related field. - 5+ years of hands-on experience in Product Operations or process improvement. - Understanding of Agile and product development concepts. - Strong organizational and analytical skills with high attention to detail. - Excellent written and verbal communication skills. - Familiarity with productivity or project management tools (e.g., Jira, Airtable, Confluence). - A proactive mindset, eager to take ownership and learn in a fast-paced, evolving environment. - Experience working in or with technology-driven organizations. **Additional Details:** Zinnia is the leading technology platform for accelerating life and annuities growth, simplifying the experience of buying, selling, and administering insurance products. The company values boldness, teamwork, and delivering value, with over $180 billion in assets under administration and serving numerous clients and partners. Please omit this section if not required. **Note:** The "What's In It For You " section from the JD has been omitted as it was not provided in the text.
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