Own post-sale strategy and relationships for a B2B SaaS customer portfolio across Japan and Korea. Drive product adoption, value realization, retention, renewals, and growth by advising technical and executive stakeholders, leading business reviews, addressing risks, and identifying expansion opportunities. Partner with Sales and cross-functional teams to resolve technical and commercial blockers, use customer insights and usage data to assess health, and translate business requirements into practical Dropbox solutions.

Generate qualified pipeline for Dropbox’s Japan sales team through outbound prospecting, account research, personalized outreach, event follow-up, and partner motions. Qualify prospects, conduct initial discovery, engage stakeholders, maintain CRM accuracy, support account planning, and create clear handoffs to Account Executives. The role focuses on enterprise SaaS, collaboration, security, governance, content management, and AI solutions, requiring fluent Japanese and strong communication and organization.

Lead technical pre-sales for Dropbox in Japan and Korea: run discovery, design secure integrations, deliver demos, pilots and proofs-of-concept, advise on APIs, identity, security and migrations, enable sales and partners, and represent customer needs to product and engineering.