Experience.com Reviews & Product Details - Page 4

We’re delighted to hear how much you and your team at Guild Mortgage are enjoying Experience.com! It’s fantastic that you find the website easy to use and that the Pro version’s features are giving your SEO a boost. Being able to share reviews across platforms like Google and LinkedIn is a big win, and we’re thrilled it’s proving so beneficial for you. The smooth integration with your survey system, along with automatic review requests after a loan closes—and even the follow-up resends—are all designed to save you time and keep the feedback flowing. It’s great to know those pieces are working well for your team.

We really appreciate your feedback about wanting an email notification when a review request goes out, including who it’s sent to. That’s a smart idea—it’d make following up with clients so much more efficient, and we can see how that’d fit into your workflow. We’re taking this to heart and will pass it along to our development team to explore adding this feature. In the meantime, if there’s a workaround you’d like us to help set up or if you’d like to chat more about it, our support team is ready to assist!

Having a single platform to request and manage reviews, plus the ability to post them to social media, is exactly the kind of streamlined solution we aim to provide. We’re glad it’s helping you showcase your work and strengthen your online presence. Your success is what drives us, and we’re excited to keep supporting you—let us know if there’s anything else we can do to enhance your experience!

Thank you for sharing your experience. We’re happy to hear that Experience.com is helping you showcase your past customer experiences and connect with new clients.

Regarding posting reviews to Google, Google only allows reviews that originate on their site as organic, unique submissions. Experience.com aggregates reviews from multiple sources to help increase your review count and maximize star ratings. The best way to drive more reviews to Google is by setting up the Google redirect workflow in your survey campaigns, which makes it easy for customers to leave a review directly on Google.

We appreciate your support and are glad to be part of your customer engagement journey.

Thank you Avi! We appreciate the kind words you had for Summer! We love to hear she has made your experience with Experience.com so positive. We know getting set up can take some time, but we’re glad it’s already helping you work toward higher Google rankings.

We appreciate your feedback and are excited to see your continued success!

Thanks for your review! We’re glad your clients love giving feedback and that it showcases your great service. It’s awesome to hear the system’s ease of use and integrations are working for you. We appreciate your support!

Thanks for your honesty. We get how tough it can be with rare negative reviews that don’t reflect the truth. We’re looking into better ways to help. Reach out to support if it happens again—we’re here for you!

Thanks for sharing! We’re happy to hear our platform’s feedback insights are benefiting your client process. Your success drives us!

Thank you for sharing how Experience.com has helped you solve the problem of not following up on customer feedback. We're pleased to hear that the automation has been beneficial for you.

Thank you for sharing your feedback! We’re glad to hear that having all your reviews and information in one place has been helpful and that Experience.com is supporting your SEO efforts. We appreciate your feedback on pricing and will share it with our team as we continue to improve and enhance the platform. We value your support and look forward to helping your business grow.

We’re glad to hear you find the automated review requests, social media syncing, and AI-generated responses so helpful in managing your reviews. It’s great to know these features are saving you time and helping you share feedback with new clients.

We also appreciate your note about controlling review requests and are happy to assist if you have any questions about this feature. Thank you for sharing your experience!

Thank you for sharing your feedback with us. We appreciate hearing what you like about our service and understand the importance of automating the process for sending links to clients after loan closures. We apologize for any inconvenience this manual step has caused you.

We are constantly working to improve our platform and your input helps us do that. We will definitely look into automating this feature to enhance your experience in the future.

If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. Thank you for giving us the opportunity to serve you.

Thank you for sharing your experience! We're glad to hear the "set it and forget it" approach is working well for you and helping streamline your review collection and marketing efforts.

We also really appreciate your feedback on the rating scale — that's a valuable insight, and we’ll definitely pass it along to our product team as we explore ways to improve the platform.

Thanks again for being a part of the Experience.com community!