Keka Reviews & Product Details

Keka has made our asset management process much more organized and efficient. The platform provides a clear view of all our IT assets — laptops, peripherals, and other equipment — along with who they’re assigned to. The integration with employee profiles is especially helpful; it reduces confusion during onboarding and offboarding. The interface is also user-friendly, making it easy for us to track updates, manage inventory, and pull reports when needed. Review collected by and hosted on G2.com.

While Keka covers the basics well, the asset management module could use a few enhancements. For example, adding bulk import and export options, better search filters, and reminders for asset maintenance or warranty expiry would make day-to-day operations smoother. Also, a mobile-friendly dashboard or app support for quick asset updates on the go would be very useful. Review collected by and hosted on G2.com.

We have moved to keka in 2019 and upgraded on a lot of new features they provided over a period of time. Keka is a very comprehensive platform, we found it to be a perfect fit for the requirement we had. The feature request the keka team provides actually is very helpful. Review collected by and hosted on G2.com.

Some of the features are limiting like comp off - option where one day can only be set off against 1 day of working on holidays where as our policy is for providing 1.5 days of time off for one day work. There is no setting that allows you enable this. Review collected by and hosted on G2.com.

Keka has made managing work related tasks really simple from an employee perspective. I can easily check my attendance, apply for leave, request regularization, and view all my pay slips without needing to contact HR every time. The interface is clean and intuitive, and the mobile app makes it super convenient to handle approvals and requests on the go. Review collected by and hosted on G2.com.

One limitation I’ve noticed is with weekends and comp-offs. Our company sometimes schedules us to come to the office on weekends, but Keka considers Saturday and Sunday as the default weekends. It automatically deducts the comp-off for these days, even if I wasn’t available on other weekdays that should have been my week-offs. A more flexible weekend and comp-off option would make it much more accurate for employees with non-standard schedules. Review collected by and hosted on G2.com.

Easy to use the infrastructure, and it is easily accessible to users and employees. All major things are under one roof which is good. Review collected by and hosted on G2.com.

We would like to highlight a few areas where improvement is needed in the overall support experience:

The support response process needs enhancement — even for minor queries, we are required to send multiple follow-up emails, which impacts turnaround time.

The biometric support team needs significant improvement. There seems to be a lack of clarity on expectations, and getting timely support from them has been quite challenging.

Some features on KEKA appear to be overly rigid, and the development team often struggles to understand the rationale behind our enhancement requests.

Additionally, previously resolved bugs tend to reappear frequently, which leads to recurring frustration and loss of confidence in the system’s stability. Review collected by and hosted on G2.com.

Keka offers a convenient way for all employees to access updates, check leave balances, and request time off through a single platform. Its user-friendly interface allows us to easily see the status of our colleagues, whether they are on leave or simply away from their desks. The Financial Section makes it straightforward to retrieve recent paystubs and other financial documents, and the platform also provides access to login and logout details. Overall, it’s an excellent software solution that brings all the essential features together in one place. Review collected by and hosted on G2.com.

At times, log updates may be delayed, and there are occasional bugs that can cause the system to go offline without warning. Although features like email notifications and team status updates would enhance the experience, I still recommend this for companies that need to monitor employee status. Review collected by and hosted on G2.com.

Keka is an incredible platform and has solved some critical people management pain points for me including Attendance & Leaves, Announcements, Claims and most importantly, hiring. I get access to a customized career portal which has created an ease for the applicants (via a seamless application portal) and for our team by providing a robust admin portal where I can manage the entire hiring journey at place - from sourcing to screening, scheduling interviews and all the way to onboarding.

Their support is top notch - super responsive and capable and have always gone an extra mile to ensure that me and my team get a good experience using Keka. Review collected by and hosted on G2.com.

As of now, there is nothing that I dislike about the platform. Review collected by and hosted on G2.com.

Keka provides an intuitive and user-friendly interface that makes HR processes extremely simple. Features like attendance tracking, payroll management, and leave approvals are automated and easy to manage, saving significant time for both HR teams and employees. The self-service portal empowers employees to access payslips, request leaves, and track performance without constant follow-ups. The detailed reports and analytics also help in making data-driven decisions effectively. It is easy to integrate with ATS platform and quick ease of implementation and using it daily for HRMS Review collected by and hosted on G2.com.

At times, the system can feel a little slow when handling bulk data, especially during payroll processing at the month’s end. The mobile application could also be improved to match the smooth experience of the desktop version. While customer support is generally responsive, quicker turnaround times for technical issues would make the experience even better. Review collected by and hosted on G2.com.

My overall experience with Keka has been really good. The platform is user-friendly, and most of the HR and payroll processes are seamless, which makes daily operations hassle-free. The service and support are also prompt, which is highly appreciated. I haven’t faced any major issues so far, and it has definitely made HR operations smoother for me and my team.

Best About Keka:

Easy-to-use interface

Smooth payroll and attendance management

Good customer support and quick resolution Review collected by and hosted on G2.com.

Honestly, I don’t have any significant dislikes, but at times minor feature updates or customizations could be faster. Review collected by and hosted on G2.com.

Things i like about keka are -

1.The feature of tracking in premise hours works so efficiently and effectively.

2.The feature of filling up review in it instead of using spreadsheets is a plus one.

3.Its integration with emails is quite good.

4.Its quite easy to use and implement for tech and non tech people. Review collected by and hosted on G2.com.

things i dislike about keka are -

1.Its new feature OD(On duty) is quite confusing.

2.It does not counts the hours worked on weekends in monthly average. Review collected by and hosted on G2.com.

Keka makes everyday HR tasks so much easier and less stressful. I love how simple it is to manage attendance, payroll, and employee details in one place. The interface feels user-friendly, and even non-tech people can adapt quickly. It saves time, reduces errors, and gives me peace of mind knowing everything is organized. Review collected by and hosted on G2.com.

Sometimes a few features feel a bit slow or take time to load, especially during peak hours. It also takes a little while to explore all the modules and understand where everything is. A simpler mobile app experience would make it even better. Review collected by and hosted on G2.com.