Design thinking is a method for solving complex problems and creating new ideas that combines multidisciplinary teams, a creative space, and an iterative approach. It involves empathizing with users to understand their needs, defining the problem, ideating potential solutions, prototyping ideas, and validating solutions with users. The process is iterative, with learnings applied between each stage to develop innovative and user-centered solutions.
Disclaimer
 These aremy personal opinions on the subject and in no way represent
that of my employer.
3.
Design Thinking
Design Thinkingis a method for solving complex problems
and creating new ideas.
*Source https://dschool.stanford.edu/groups/k12/wiki/17cff/
4.
Design Thinking
DESIGN THINKINGmeans
creating INNOVATION by combining MULTI-
DISCIPLINARY TEAMS, creative SPACE and an
iterative APPROACH.
Design Thinking –Empathy Phase
Empathy
Define
Ideate
Prototype
Validation
 Build Empathy
 Pair up for interviews - Interviewer and Note
taker
 See through the eyes of your users
 Steer with open-ended questions
 Confirm, redirect, or stop conversation with
Close Ended questions
 Apply 5 WHY Techniques
 Talk less, listen More
 Take photos , Collect artifacts
 Write down your impressions
“There Are No
Facts Inside
Your Building,
So Get
Outside.”
Steve Blank, entrepreneur, author, and educator
http://www.forbes.com/sites/kevinready/2012/08/28/a-startup-conversation-
with-steve-blank/
12.
Design Thinking –Define Phase
 Storytelling
 Clustering
 Personas
 Task Flow
Analysis
 Framework
POINT OF VIEW
Hypothesis about
users’ needs
HMW Statement
Empathy
Define
Ideate
Prototype
Validation
* Source - http://www.3d-innovations.com/blog/?tag=design-thinking
Point of Viewand HMW Statement
Source – bootcamp bootleg d. School
15.
Design Thinking –Ideation Phase
Empathy
Define
Ideate
Prototype
Validation
 Be Visual
 Defer Judgment
 Encourage Wild Ideas
 Build on the Ideas of Others
 Go for Wild Ideas
 Go for Quantity
 One Conversation at a time
 Stay Focused on topic
Brainstorm Rule
Source – bootcamp bootleg d. School
Design Thinking –Validate Phase
Test the Solution with a “demo” before Building the actual
product*
* Source- Running Lean – Ash Maura
Empathy
Define
Ideate
Prototype
Validation
* Source - http://lean.st/
22.
Thank you !!
Manik Choudhary
 manikchoudhary@yahoo.com
 Linked In - http://www.linkedin.com/pub/manik-choudhary-pmi-acp-cspo-
psm/1/54/529