“Design Thinking” - Create Innovative Right Products
Manik Choudhary, PMI-ACP, CSPO, PSM-1
manikchoudhary@yahoo.com
Disclaimer
 These are my personal opinions on the subject and in no way represent
that of my employer.
Design Thinking
Design Thinking is a method for solving complex problems
and creating new ideas.
*Source https://dschool.stanford.edu/groups/k12/wiki/17cff/
Design Thinking
DESIGN THINKING means
creating INNOVATION by combining MULTI-
DISCIPLINARY TEAMS, creative SPACE and an
iterative APPROACH.
Innovation
Source – Ideo HCD Tool Kit
Multi-Disciplinary Teams
www.comakewith.us
Creative Space
Source – bootcamp bootleg d. School
Iterative Approach
Iterative Approach
Understand Observe Define Ideate Prototype Validate
Problem Space Solution Space
Empathy
Design Thinking – Empathy Phase
Empathy
Define
Ideate
Prototype
Validation
 Build Empathy
 Pair up for interviews - Interviewer and Note
taker
 See through the eyes of your users
 Steer with open-ended questions
 Confirm, redirect, or stop conversation with
Close Ended questions
 Apply 5 WHY Techniques
 Talk less, listen More
 Take photos , Collect artifacts
 Write down your impressions
“There Are No
Facts Inside
Your Building,
So Get
Outside.”
Steve Blank, entrepreneur, author, and educator
http://www.forbes.com/sites/kevinready/2012/08/28/a-startup-conversation-
with-steve-blank/
Design Thinking – Define Phase
 Storytelling
 Clustering
 Personas
 Task Flow
Analysis
 Framework
POINT OF VIEW
Hypothesis about
users’ needs
HMW Statement
Empathy
Define
Ideate
Prototype
Validation
* Source - http://www.3d-innovations.com/blog/?tag=design-thinking
Synthesis Framework
Source – Ideo HCD Tool Kit
Point of View and HMW Statement
Source – bootcamp bootleg d. School
Design Thinking – Ideation Phase
Empathy
Define
Ideate
Prototype
Validation
 Be Visual
 Defer Judgment
 Encourage Wild Ideas
 Build on the Ideas of Others
 Go for Wild Ideas
 Go for Quantity
 One Conversation at a time
 Stay Focused on topic
Brainstorm Rule
Source – bootcamp bootleg d. School
Design Thinking – Prototype Phase
Empathy
Define
Ideate
Prototype
Validation
 Physical
 Wireframes
 Interaction
 Storyboards
 Acting
 Pretotyping
Source – bootcamp bootleg d. School
Physical Prototype
Source - http://www.wooga.com/2011/03/lego-prototyping/
Wireframe Prototype
Source : www.comakewith.us
Story Board Prototype
Example storyboard from Arie Stavchansky, http://stavchansky.net
Acting / Role Play Prototype
Source - http://static.wooga.com/wp-content/uploads/Lego-Prototyping-One-copy.jpg
Design Thinking – Validate Phase
Test the Solution with a “demo” before Building the actual
product*
* Source- Running Lean – Ash Maura
Empathy
Define
Ideate
Prototype
Validation
* Source - http://lean.st/
Thank you !!
 Manik Choudhary
 manikchoudhary@yahoo.com
 Linked In - http://www.linkedin.com/pub/manik-choudhary-pmi-acp-cspo-
psm/1/54/529

Design thinking

  • 1.
    “Design Thinking” -Create Innovative Right Products Manik Choudhary, PMI-ACP, CSPO, PSM-1 manikchoudhary@yahoo.com
  • 2.
    Disclaimer  These aremy personal opinions on the subject and in no way represent that of my employer.
  • 3.
    Design Thinking Design Thinkingis a method for solving complex problems and creating new ideas. *Source https://dschool.stanford.edu/groups/k12/wiki/17cff/
  • 4.
    Design Thinking DESIGN THINKINGmeans creating INNOVATION by combining MULTI- DISCIPLINARY TEAMS, creative SPACE and an iterative APPROACH.
  • 5.
  • 6.
  • 7.
    Creative Space Source –bootcamp bootleg d. School
  • 8.
  • 9.
    Iterative Approach Understand ObserveDefine Ideate Prototype Validate Problem Space Solution Space Empathy
  • 11.
    Design Thinking –Empathy Phase Empathy Define Ideate Prototype Validation  Build Empathy  Pair up for interviews - Interviewer and Note taker  See through the eyes of your users  Steer with open-ended questions  Confirm, redirect, or stop conversation with Close Ended questions  Apply 5 WHY Techniques  Talk less, listen More  Take photos , Collect artifacts  Write down your impressions “There Are No Facts Inside Your Building, So Get Outside.” Steve Blank, entrepreneur, author, and educator http://www.forbes.com/sites/kevinready/2012/08/28/a-startup-conversation- with-steve-blank/
  • 12.
    Design Thinking –Define Phase  Storytelling  Clustering  Personas  Task Flow Analysis  Framework POINT OF VIEW Hypothesis about users’ needs HMW Statement Empathy Define Ideate Prototype Validation * Source - http://www.3d-innovations.com/blog/?tag=design-thinking
  • 13.
  • 14.
    Point of Viewand HMW Statement Source – bootcamp bootleg d. School
  • 15.
    Design Thinking –Ideation Phase Empathy Define Ideate Prototype Validation  Be Visual  Defer Judgment  Encourage Wild Ideas  Build on the Ideas of Others  Go for Wild Ideas  Go for Quantity  One Conversation at a time  Stay Focused on topic Brainstorm Rule Source – bootcamp bootleg d. School
  • 16.
    Design Thinking –Prototype Phase Empathy Define Ideate Prototype Validation  Physical  Wireframes  Interaction  Storyboards  Acting  Pretotyping Source – bootcamp bootleg d. School
  • 17.
    Physical Prototype Source -http://www.wooga.com/2011/03/lego-prototyping/
  • 18.
  • 19.
    Story Board Prototype Examplestoryboard from Arie Stavchansky, http://stavchansky.net
  • 20.
    Acting / RolePlay Prototype Source - http://static.wooga.com/wp-content/uploads/Lego-Prototyping-One-copy.jpg
  • 21.
    Design Thinking –Validate Phase Test the Solution with a “demo” before Building the actual product* * Source- Running Lean – Ash Maura Empathy Define Ideate Prototype Validation * Source - http://lean.st/
  • 22.
    Thank you !! Manik Choudhary  manikchoudhary@yahoo.com  Linked In - http://www.linkedin.com/pub/manik-choudhary-pmi-acp-cspo- psm/1/54/529