Incompetent, Unreliable....
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Two words I'd use to describe our phone provider. If we have a choice, we would have ditched them a long time ago...but we don't so we're sticking it out with them...much to our dismay. We only have 2 providers in our area. We already tried the other one and they're not any better than what we have right now. When I landed my new WAHJ, we decided to get another line dedicated for it. We contacted our provider as soon as we could and ordered the new line. We went over our present plan and modified it to accommodate the additional line and scheduled the 'hook up'. We thought it's all settled...NOT! Originally, a tech was supposed to come over last Friday, no one showed up. When we called they said the order was on hold. Fine. We told them to take it off the 'on hold' status and we're proceeding with the order.We went over the terms of the new plan [again] and they even provided us with the new number. The tech was ...