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Best E-Commerce Tools

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

E-Commerce tools provide additional functionalities to enhance e-commerce business websites. These functionalities are varied and can include areas such as ERP system integration, accounting automation, customer data collection, and abandoned shopping cart recovery. E-commerce businesses who already have an e-commerce platform or who only want to focus on a specific area of their e-commerce strategy, like customer service, turn to e-commerce tools to make business processes more efficient and productive. E-commerce tools can be used to improve marketing tactics, increase customer conversion, keep up with growing demand and company size, and leverage recurring or loyal customers. E-commerce tools are deployed to smooth and enhance operation, communication, and conversion strategies in existing e-commerce websites.

To qualify for inclusion in the E-Commerce Tools category, a product must:

Integrate with an e-commerce platform.
Enhance and/or upgrade existing e-commerce functionalities.
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Best E-Commerce Tools At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
1041 Listings in E-Commerce Tools Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Wallet is a mobile payment system.

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Pay for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    App Variety
    1
    Rewards System
    1
    Sales Growth
    1
    Cons
    Payment Issues
    1
    Poor Support
    1
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Pay for Business features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Ease of Admin
    Average: 8.7
    9.6
    Ease of Use
    Average: 8.8
    9.4
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,731,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    316,397 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Wallet is a mobile payment system.

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
Google Pay for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
App Variety
1
Rewards System
1
Sales Growth
1
Cons
Payment Issues
1
Poor Support
1
Slow Loading
1
Google Pay for Business features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.7
Ease of Admin
Average: 8.7
9.6
Ease of Use
Average: 8.8
9.4
Ease of Setup
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,731,192 Twitter followers
LinkedIn® Page
www.linkedin.com
316,397 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(881)4.8 out of 5
2nd Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 89% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elfsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    24
    Widget Variety
    23
    Easy Setup
    13
    Easy Integrations
    11
    Cons
    Poor Support
    5
    Expensive
    4
    Widget Issues
    4
    Missing Features
    3
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elfsight features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elfsight
    Year Founded
    2012
    HQ Location
    Yerevan, AM
    Twitter
    @elfsight
    1,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 89% Small-Business
  • 5% Mid-Market
Elfsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
24
Widget Variety
23
Easy Setup
13
Easy Integrations
11
Cons
Poor Support
5
Expensive
4
Widget Issues
4
Missing Features
3
Limited Customization
2
Elfsight features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.6
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.7
Ease of Setup
Average: 8.7
Seller Details
Seller
Elfsight
Year Founded
2012
HQ Location
Yerevan, AM
Twitter
@elfsight
1,682 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

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  • Easily shop for curated – and trusted – software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

    Users
    No information available
    Industries
    • Cosmetics
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Commerce Components by Shopify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    2
    Customizability
    1
    Ease of Use
    1
    Many Options
    1
    Payment Solutions
    1
    Cons
    Expensive
    3
    Integration Issues
    1
    Missing Features
    1
    Pricing Issues
    1
    Usage Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commerce Components by Shopify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    440,818 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25,244 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

Users
No information available
Industries
  • Cosmetics
  • Computer Software
Market Segment
  • 70% Small-Business
  • 29% Mid-Market
Commerce Components by Shopify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
2
Customizability
1
Ease of Use
1
Many Options
1
Payment Solutions
1
Cons
Expensive
3
Integration Issues
1
Missing Features
1
Pricing Issues
1
Usage Limitations
1
Commerce Components by Shopify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
9.0
Ease of Setup
Average: 8.7
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
440,818 Twitter followers
LinkedIn® Page
www.linkedin.com
25,244 employees on LinkedIn®
(134)4.8 out of 5
4th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SafeOpt, powered by addShoppers, is a performance-driven revenue recovery solution designed to complement your existing marketing efforts by turning lost traffic into new revenue. Using our proprietar

    Users
    • Marketing Manager
    • Marketing Director
    Industries
    • Health, Wellness and Fitness
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SafeOpt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    60
    Ease of Use
    40
    Easy Setup
    40
    Sales Revenue
    26
    Sales Growth
    22
    Cons
    Email Spamming
    7
    Limited Customization
    7
    Missing Features
    7
    Limited Templates
    6
    Template Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SafeOpt features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Admin
    Average: 8.7
    9.5
    Ease of Use
    Average: 8.8
    9.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Charlotte, NC
    Twitter
    @AddShoppers
    2,638 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SafeOpt, powered by addShoppers, is a performance-driven revenue recovery solution designed to complement your existing marketing efforts by turning lost traffic into new revenue. Using our proprietar

Users
  • Marketing Manager
  • Marketing Director
Industries
  • Health, Wellness and Fitness
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
SafeOpt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
60
Ease of Use
40
Easy Setup
40
Sales Revenue
26
Sales Growth
22
Cons
Email Spamming
7
Limited Customization
7
Missing Features
7
Limited Templates
6
Template Limitations
5
SafeOpt features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Admin
Average: 8.7
9.5
Ease of Use
Average: 8.8
9.5
Ease of Setup
Average: 8.7
Seller Details
Company Website
Year Founded
2011
HQ Location
Charlotte, NC
Twitter
@AddShoppers
2,638 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(312)4.9 out of 5
1st Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 97% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • wetracked.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    103
    Ease of Use
    49
    Tracking Features
    49
    Easy Setup
    43
    Quick Response
    40
    Cons
    Expensive
    24
    Poor Support
    8
    Integration Issues
    6
    Pricing Issues
    6
    Limited Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • wetracked.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Ease of Admin
    Average: 8.7
    9.8
    Ease of Use
    Average: 8.8
    9.6
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 97% Small-Business
  • 1% Mid-Market
wetracked.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
103
Ease of Use
49
Tracking Features
49
Easy Setup
43
Quick Response
40
Cons
Expensive
24
Poor Support
8
Integration Issues
6
Pricing Issues
6
Limited Customization
5
wetracked.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
9.8
Ease of Admin
Average: 8.7
9.8
Ease of Use
Average: 8.8
9.6
Ease of Setup
Average: 8.7
Seller Details
Company Website
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(75)4.9 out of 5
1st Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

    Users
    • Director
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrueOps FBA Refunds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    18
    Time Saving
    16
    Affordable Pricing
    15
    Issue Resolution
    15
    Cons
    Missing Features
    3
    Dashboard Issues
    2
    Limited Functionality
    2
    App Issues
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrueOps FBA Refunds features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Ease of Admin
    Average: 8.7
    9.8
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TrueOps
    Year Founded
    2023
    HQ Location
    Chicago, US
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

Users
  • Director
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
TrueOps FBA Refunds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
18
Time Saving
16
Affordable Pricing
15
Issue Resolution
15
Cons
Missing Features
3
Dashboard Issues
2
Limited Functionality
2
App Issues
1
Email Issues
1
TrueOps FBA Refunds features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
10.0
Ease of Admin
Average: 8.7
9.8
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Seller
TrueOps
Year Founded
2023
HQ Location
Chicago, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(74)5.0 out of 5
6th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LitExtension Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Issue Resolution
    16
    Customer Support
    11
    Ease of Use
    5
    Customer Focused
    3
    Quick Response
    3
    Cons
    Communication Issues
    1
    Expensive
    1
    Notification Issues
    1
    Poor Support
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LitExtension features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    9.9
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Nam Tu Liem, VN
    Twitter
    @litextension
    1,443 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
LitExtension Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Issue Resolution
16
Customer Support
11
Ease of Use
5
Customer Focused
3
Quick Response
3
Cons
Communication Issues
1
Expensive
1
Notification Issues
1
Poor Support
1
Slow Performance
1
LitExtension features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
9.9
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Year Founded
2011
HQ Location
Nam Tu Liem, VN
Twitter
@litextension
1,443 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
(90)4.6 out of 5
5th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

    Users
    • CEO
    • Founder
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chargeflow is a chargeback management solution that automates the dispute process and provides real-time alerts for potential chargebacks.
    • Users frequently mention the ease of setup, the intuitive dashboard, the high win rate for disputes, and the excellent customer support as key benefits of using Chargeflow.
    • Reviewers noted some issues with the pricing clarity, limited customization options, and the lack of support for multiple subsidiary companies within one main account.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chargeflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    27
    Time Saving
    27
    Service Quality
    21
    Automation Efficiency
    19
    Cons
    Expensive
    9
    Payment Issues
    7
    Integration Issues
    5
    Poor Customer Support
    4
    Poor Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chargeflow features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Ease of Admin
    Average: 8.7
    9.3
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @chargeflowhq
    1,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

Users
  • CEO
  • Founder
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chargeflow is a chargeback management solution that automates the dispute process and provides real-time alerts for potential chargebacks.
  • Users frequently mention the ease of setup, the intuitive dashboard, the high win rate for disputes, and the excellent customer support as key benefits of using Chargeflow.
  • Reviewers noted some issues with the pricing clarity, limited customization options, and the lack of support for multiple subsidiary companies within one main account.
Chargeflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
27
Time Saving
27
Service Quality
21
Automation Efficiency
19
Cons
Expensive
9
Payment Issues
7
Integration Issues
5
Poor Customer Support
4
Poor Support
4
Chargeflow features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease of Admin
Average: 8.7
9.3
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.7
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@chargeflowhq
1,552 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
(307)4.7 out of 5
15th Easiest To Use in E-Commerce Tools software
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Entry Level Price:$11.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 86% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AfterShip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Helpful
    15
    Ease of Use
    13
    Tracking Efficiency
    10
    Integrations
    9
    Cons
    Expensive
    5
    Missing Features
    3
    Poor Customer Support
    3
    Pricing Issues
    3
    Tracking Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AfterShip features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AfterShip
    Company Website
    Year Founded
    2012
    HQ Location
    Singapore
    Twitter
    @aftership
    4,048 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 86% Small-Business
  • 12% Mid-Market
AfterShip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Helpful
15
Ease of Use
13
Tracking Efficiency
10
Integrations
9
Cons
Expensive
5
Missing Features
3
Poor Customer Support
3
Pricing Issues
3
Tracking Issues
3
AfterShip features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.7
9.0
Ease of Use
Average: 8.8
8.8
Ease of Setup
Average: 8.7
Seller Details
Seller
AfterShip
Company Website
Year Founded
2012
HQ Location
Singapore
Twitter
@aftership
4,048 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
(1,841)4.7 out of 5
Optimized for quick response
12th Easiest To Use in E-Commerce Tools software
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15% Off: $21-46/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer communication tool that offers features like automated chatbot flows and real-time visitor tracking to manage customer interactions efficiently.
    • Reviewers appreciate Tidio's ease of use, quick setup, mobile app for responding to chats, and its ability to unify messages from different platforms in one inbox.
    • Users experienced limitations with the free plan, difficulties in customizing the chat widget, lack of phone support, and occasional issues with notifications and AI feature accuracy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    239
    Helpful
    184
    Chatbots
    161
    Easy Setup
    156
    Chat Features
    139
    Cons
    Expensive
    84
    Cost
    58
    Missing Features
    58
    Limited Features
    54
    Limited Customization
    51
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tidio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Ease of Admin
    Average: 8.7
    9.3
    Ease of Use
    Average: 8.8
    9.2
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiocx
    1,315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer communication tool that offers features like automated chatbot flows and real-time visitor tracking to manage customer interactions efficiently.
  • Reviewers appreciate Tidio's ease of use, quick setup, mobile app for responding to chats, and its ability to unify messages from different platforms in one inbox.
  • Users experienced limitations with the free plan, difficulties in customizing the chat widget, lack of phone support, and occasional issues with notifications and AI feature accuracy.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
239
Helpful
184
Chatbots
161
Easy Setup
156
Chat Features
139
Cons
Expensive
84
Cost
58
Missing Features
58
Limited Features
54
Limited Customization
51
Tidio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.2
Ease of Admin
Average: 8.7
9.3
Ease of Use
Average: 8.8
9.2
Ease of Setup
Average: 8.7
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiocx
1,315 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
(38)4.7 out of 5
9th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

    Users
    No information available
    Industries
    • Design
    • Marketing and Advertising
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SureCart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    Easy Setup
    14
    Features
    13
    Easy Integrations
    12
    Cons
    Missing Features
    15
    Limitations
    11
    Integration Issues
    6
    Payment Issues
    5
    Access Limitations
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SureCart features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SureCart
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

Users
No information available
Industries
  • Design
  • Marketing and Advertising
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
SureCart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
Easy Setup
14
Features
13
Easy Integrations
12
Cons
Missing Features
15
Limitations
11
Integration Issues
6
Payment Issues
5
Access Limitations
4
SureCart features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.0
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.7
Seller Details
Seller
SureCart
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(33)5.0 out of 5
8th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Channelwill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Ease of Use
    12
    Quick Response
    8
    Easy Setup
    7
    Easy Customization
    3
    Cons
    Limited Customization
    2
    Dashboard Issues
    1
    Expensive
    1
    Poor Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channelwill features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Pasadena, California
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 100% Small-Business
Channelwill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Ease of Use
12
Quick Response
8
Easy Setup
7
Easy Customization
3
Cons
Limited Customization
2
Dashboard Issues
1
Expensive
1
Poor Support
1
Channelwill features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Pasadena, California
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(460)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

    Users
    • Marketing Manager
    • Ecommerce Manager
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 74% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LoyaltyLion is a loyalty program platform designed to increase repeat customer rates and enhance customer engagement.
    • Reviewers appreciate the platform's ease of use, seamless integration with other tools like Shopify and Klaviyo, and the responsive and helpful customer support.
    • Users experienced limitations in customization, occasional clunkiness, and some found the platform's language support and timezone difference for support to be areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LoyaltyLion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    140
    Ease of Use
    109
    Easy Integrations
    69
    Loyalty Programs
    64
    Onboarding
    59
    Cons
    Limited Customization
    35
    Rewards System
    18
    Limited Functionality
    15
    Lack of Customization
    14
    Poor Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LoyaltyLion features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
    8.5
    Ease of Use
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    London, GB
    Twitter
    @LoyaltyLionHQ
    1,743 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

Users
  • Marketing Manager
  • Ecommerce Manager
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 74% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LoyaltyLion is a loyalty program platform designed to increase repeat customer rates and enhance customer engagement.
  • Reviewers appreciate the platform's ease of use, seamless integration with other tools like Shopify and Klaviyo, and the responsive and helpful customer support.
  • Users experienced limitations in customization, occasional clunkiness, and some found the platform's language support and timezone difference for support to be areas for improvement.
LoyaltyLion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
140
Ease of Use
109
Easy Integrations
69
Loyalty Programs
64
Onboarding
59
Cons
Limited Customization
35
Rewards System
18
Limited Functionality
15
Lack of Customization
14
Poor Support
14
LoyaltyLion features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.7
8.5
Ease of Use
Average: 8.8
8.4
Ease of Setup
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
London, GB
Twitter
@LoyaltyLionHQ
1,743 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
(46)4.7 out of 5
Optimized for quick response
14th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

    Users
    No information available
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Patchworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Easy Integrations
    20
    Customer Support
    16
    Easy Setup
    16
    Integrations
    12
    Cons
    Limited Customization
    9
    Poor Support
    6
    Integration Issues
    5
    Learning Curve
    5
    Poor Customer Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Patchworks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

Users
No information available
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
Patchworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Easy Integrations
20
Customer Support
16
Easy Setup
16
Integrations
12
Cons
Limited Customization
9
Poor Support
6
Integration Issues
5
Learning Curve
5
Poor Customer Support
4
Patchworks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.7
8.8
Ease of Use
Average: 8.8
8.3
Ease of Setup
Average: 8.7
Seller Details
Company Website
Year Founded
2014
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klickly is a commission-based advertising platform that helps online retailers drive sales and traffic to their stores. It uses artificial intelligence (AI) and consumer data to optimize campaigns and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klickly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    9
    Sales Growth
    7
    Ease of Use
    6
    Customer Support
    5
    Issue Resolution
    5
    Cons
    Time-Consuming
    2
    Expensive
    1
    Integration Issues
    1
    Limited Customization
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klickly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klickly
    Year Founded
    2018
    HQ Location
    Santa Monica, US
    Twitter
    @KlicklyTeam
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klickly is a commission-based advertising platform that helps online retailers drive sales and traffic to their stores. It uses artificial intelligence (AI) and consumer data to optimize campaigns and

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
Klickly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
9
Sales Growth
7
Ease of Use
6
Customer Support
5
Issue Resolution
5
Cons
Time-Consuming
2
Expensive
1
Integration Issues
1
Limited Customization
1
Payment Issues
1
Klickly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.8
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.7
Seller Details
Seller
Klickly
Year Founded
2018
HQ Location
Santa Monica, US
Twitter
@KlicklyTeam
483 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®