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Best Multichannel Retail Software for Medium-Sized Businesses

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Multichannel Retail category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Multichannel Retail to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Multichannel Retail category.

In addition to qualifying for inclusion in the Multichannel Retail Software category, to qualify for inclusion in the Medium-Sized Business Multichannel Retail Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Multichannel Retail Available
(376)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Multichannel Retail software
View top Consulting Services for Feedonomics
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedonomics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    83
    Ease of Use
    62
    Feed Management
    55
    Helpful
    46
    Response Time
    38
    Cons
    Poor Customer Support
    20
    Complex Usability
    18
    Difficult Learning
    14
    Expensive
    13
    Navigation Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedonomics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Optimized Business Operations
    Average: 8.7
    8.8
    Data Synchronization
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commerce
    Company Website
    Year Founded
    2009
    HQ Location
    Austin, TX
    Twitter
    @bigcommerce
    66,275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,710 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Feedonomics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
83
Ease of Use
62
Feed Management
55
Helpful
46
Response Time
38
Cons
Poor Customer Support
20
Complex Usability
18
Difficult Learning
14
Expensive
13
Navigation Issues
13
Feedonomics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Optimized Business Operations
Average: 8.7
8.8
Data Synchronization
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Commerce
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,275 Twitter followers
LinkedIn® Page
www.linkedin.com
1,710 employees on LinkedIn®
(185)4.2 out of 5
Optimized for quick response
View top Consulting Services for Shopware
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Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

    Users
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Ease of Use
    17
    Features
    16
    Customizability
    15
    Customization
    13
    Cons
    Limited Features
    9
    Expensive
    8
    Learning Curve
    7
    Update Issues
    7
    Integration Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopware features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Optimized Business Operations
    Average: 8.7
    7.8
    Data Synchronization
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopware
    Company Website
    Year Founded
    2000
    HQ Location
    Schöppingen
    Twitter
    @shopware
    6,316 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

Users
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Shopware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Ease of Use
17
Features
16
Customizability
15
Customization
13
Cons
Limited Features
9
Expensive
8
Learning Curve
7
Update Issues
7
Integration Issues
6
Shopware features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
7.7
Optimized Business Operations
Average: 8.7
7.8
Data Synchronization
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopware
Company Website
Year Founded
2000
HQ Location
Schöppingen
Twitter
@shopware
6,316 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solut

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 63% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Unicommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    11
    Inventory Management
    11
    Helpful
    4
    Order Management
    4
    Cons
    Long Waiting Times
    3
    Poor Customer Support
    3
    Missing Features
    2
    Order Management Issues
    2
    Poor Chat Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unicommerce features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Optimized Business Operations
    Average: 8.7
    9.4
    Data Synchronization
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Gurugram, Haryana
    LinkedIn® Page
    www.linkedin.com
    497 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solut

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 63% Small-Business
  • 35% Mid-Market
Unicommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
11
Inventory Management
11
Helpful
4
Order Management
4
Cons
Long Waiting Times
3
Poor Customer Support
3
Missing Features
2
Order Management Issues
2
Poor Chat Support
2
Unicommerce features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.3
Optimized Business Operations
Average: 8.7
9.4
Data Synchronization
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2012
HQ Location
Gurugram, Haryana
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
(66)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Multichannel Retail software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

    Users
    No information available
    Industries
    • Consumer Goods
    • Marketing and Advertising
    Market Segment
    • 39% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MikMak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    12
    Customer Support
    9
    Response Time
    8
    Staff Service
    6
    Communication
    5
    Cons
    Difficult Navigation
    2
    Navigation Issues
    2
    Poor Navigation
    2
    Access Limitations
    1
    Attribution Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MikMak features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Optimized Business Operations
    Average: 8.7
    8.1
    Data Synchronization
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MikMak
    Company Website
    Year Founded
    2014
    HQ Location
    New York, NY
    Twitter
    @mikmaktv
    960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

Users
No information available
Industries
  • Consumer Goods
  • Marketing and Advertising
Market Segment
  • 39% Mid-Market
  • 32% Enterprise
MikMak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
12
Customer Support
9
Response Time
8
Staff Service
6
Communication
5
Cons
Difficult Navigation
2
Navigation Issues
2
Poor Navigation
2
Access Limitations
1
Attribution Issues
1
MikMak features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.1
Optimized Business Operations
Average: 8.7
8.1
Data Synchronization
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
MikMak
Company Website
Year Founded
2014
HQ Location
New York, NY
Twitter
@mikmaktv
960 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
(110)4.7 out of 5
View top Consulting Services for DataFeedWatch by Cart.com
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is DataFeedWatch by Cart.com? DataFeedWatch is a Feed Marketing solution that combines data transformation & optimization with help & advice. It empowers Merchants and Agencies to succ

    Users
    No information available
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DataFeedWatch by Cart.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Helpful
    12
    Response Time
    8
    Ease of Use
    7
    Feed Management
    5
    Cons
    Learning Curve
    4
    Complexity
    3
    Difficult Learning
    2
    UX Improvement
    2
    Complex Usability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Optimized Business Operations
    Average: 8.7
    9.0
    Data Synchronization
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cart.com
    Year Founded
    2020
    HQ Location
    Houston, US
    Twitter
    @cartdotcom
    978 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    826 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is DataFeedWatch by Cart.com? DataFeedWatch is a Feed Marketing solution that combines data transformation & optimization with help & advice. It empowers Merchants and Agencies to succ

Users
No information available
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
DataFeedWatch by Cart.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Helpful
12
Response Time
8
Ease of Use
7
Feed Management
5
Cons
Learning Curve
4
Complexity
3
Difficult Learning
2
UX Improvement
2
Complex Usability
1
DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.5
Optimized Business Operations
Average: 8.7
9.0
Data Synchronization
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Cart.com
Year Founded
2020
HQ Location
Houston, US
Twitter
@cartdotcom
978 Twitter followers
LinkedIn® Page
www.linkedin.com
826 employees on LinkedIn®
(245)4.6 out of 5
6th Easiest To Use in Multichannel Retail software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 90% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CedCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    28
    Helpful
    15
    Easy Integrations
    14
    Ease of Use
    11
    Response Time
    10
    Cons
    SKU Management
    3
    Insufficient Training
    2
    Inventory Management
    2
    Missing Features
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CedCommerce features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Optimized Business Operations
    Average: 8.7
    8.9
    Data Synchronization
    Average: 8.6
    9.8
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Lucknow, Uttar Pradesh
    Twitter
    @cedcommerce
    2,434 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 90% Small-Business
  • 7% Mid-Market
CedCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
28
Helpful
15
Easy Integrations
14
Ease of Use
11
Response Time
10
Cons
SKU Management
3
Insufficient Training
2
Inventory Management
2
Missing Features
2
Poor Customer Support
2
CedCommerce features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.1
Optimized Business Operations
Average: 8.7
8.9
Data Synchronization
Average: 8.6
9.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2011
HQ Location
Lucknow, Uttar Pradesh
Twitter
@cedcommerce
2,434 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

    Users
    No information available
    Industries
    • Consumer Goods
    • Health, Wellness and Fitness
    Market Segment
    • 76% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kentro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Automation
    3
    Customer Support
    3
    Features
    3
    Reporting
    3
    Cons
    Feature Limitations
    1
    Implementation Issues
    1
    Incomplete Development
    1
    Limited Features
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kentro features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.8
    Optimized Business Operations
    Average: 8.7
    9.8
    Data Synchronization
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kentro
    Year Founded
    2021
    HQ Location
    Sao Paulo, SP
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

Users
No information available
Industries
  • Consumer Goods
  • Health, Wellness and Fitness
Market Segment
  • 76% Mid-Market
  • 24% Small-Business
Kentro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Automation
3
Customer Support
3
Features
3
Reporting
3
Cons
Feature Limitations
1
Implementation Issues
1
Incomplete Development
1
Limited Features
1
Limited Integration
1
Kentro features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.8
Optimized Business Operations
Average: 8.7
9.8
Data Synchronization
Average: 8.6
0.0
No information available
Seller Details
Seller
Kentro
Year Founded
2021
HQ Location
Sao Paulo, SP
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®