ClickUp is extremely versatile and allows me to create solutions for practically any business case or process. The automations and AI agents are also super powerful! I can setup automatic actions via logic or via AI prompts to run do just about any action in ClickUp I can imagine. Lastly, just the pace of product updates. There are truly significant feature updates every month and the company is heavily invested in its growth. Review collected by and hosted on G2.com.
Its versatility is also a hurdle: many things are complicated to setup because so much is customizable (unless you just use templates or AI-generated workflows, etc.). Some comparatively basic features in other tools aren't available here, at least yet, like Subfolders. And it can get pretty slow sometimes when there are tons of tasks or fields at play. You can definitely get away with self-implementing ClickUp and not having a real administrator, however a lot of teams really seem to need someone to manage the platform. Review collected by and hosted on G2.com.
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