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Jira Reviews & Product Details

Jira Product Details

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Pricing provided by Jira.

Free

Free
10 Users Per Month

Jira Integrations

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Jira Media

Jira Demo - Jira Views
Jira - View and track every team's work with board, list, timeline, and calendar views
Jira Demo - Jira Goals
Jira - Link work to goals to stay aligned on how everyone contributes to the big picture
Jira Demo - Jira Insights
Jira - Optimize with insights from real-time data to improve team performance
Jira Demo - Jira - Integrations
Jira - If your team uses it, we connect to it. Customize Jira with over 2,500 integrations
Jira Demo - Jira - Templates
Jira - Kickstart work with customizable project templates for nearly any project and team
Jira Demo - Jira - Rovo AI
Jira - Unlock teamwork with Rovo, Jira's advanced AI-powered search, chat, and agents
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Jira Reviews (6,960)

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Reviews

Jira Reviews (6,960)

View 16 Video Reviews
4.3
6,961 reviews

Pros & Cons

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Paril T.
PT
Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Task Management and User-Friendly Mobile App"
What do you like best about Jira?

Jira is very popular for its features, but what I like most is how well it helps manage team tasks based on requirements. The login process is simple, and it’s easy for everyone to use. Its mobile application is also user-friendly, allowing you to easily track task statuses from your phone. I also found it easy to implement our task details into the system and create task tickets based on our requirements. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Sometimes I face issues when changing the task status based on work progress. The status doesn’t update properly, and I don’t always receive the correct notifications in the mobile application, which causes problems for me. Review collected by and hosted on G2.com.

Srikant V.
SV
Staff Software Engineer
Enterprise (> 1000 emp.)
"Great for Team Tracking, But Can Be Overwhelming for New Users"
What do you like best about Jira?

What I like best about Jira is how well it helps track tasks and team progress from start to finish. It’s easy to use once you get familiar with it, and setting it up was quite straightforward for our team. The interface feels organized, and the boards make it simple to plan sprints, assign work, and review progress without much confusion. I use Jira almost every day, and it has a wide range of features — from backlog management to reporting — that cover everything we need for software development. The integrations are another big plus; connecting it with GitHub and Confluence keeps everything in sync, so we don’t have to jump between tools. Whenever we’ve needed help, Jira’s customer support and documentation have been solid and easy to follow. Overall, it’s a reliable tool that keeps our workflow structured and transparent. Review collected by and hosted on G2.com.

What do you dislike about Jira?

What I dislike about Jira is that it can feel a bit slow and cluttered, especially when dealing with large projects or a high number of tickets. There are so many settings, menus, and options that it’s easy to get lost at first if you’re new to it. Even simple actions sometimes take a few extra clicks, which can be a little frustrating. The interface could definitely be more responsive and streamlined. Also, there are a lot of different issue types like Task, Story, Bug, Discovery, and more — which makes it a bit confusing in the beginning until you get used to how everything fits together Review collected by and hosted on G2.com.

Seethala G.
SG
Software Developer
Enterprise (> 1000 emp.)
"Review about the bug tracking took Jira tool"
What do you like best about Jira?

Jira is a robust and effective bug tracking tool that assists developers and testers in monitoring all types of bugs and defects. Its workflow is straightforward and user-friendly, making it one of the easiest tools to integrate with a project.

Using jira we can easily maintain,track the bugs or effects easily in a large projects and also jira helps in track and identify easily in big projects Review collected by and hosted on G2.com.

What do you dislike about Jira?

Sometimes, Jira suddenly becomes inaccessible, and features like buttons or file uploads stop functioning. If you aren't aware of this and continue clicking, it can lead to duplicate bugs being created.

Jira having limit to 25mb space to file upload unit testing or any testing evidence which file size is more than 25mb which I felt problem while uploading the evidence Review collected by and hosted on G2.com.

Thaniel W.
TW
Customer Support (Nights)
Mid-Market (51-1000 emp.)
"Fast, Stable, and Seamless Communication with Jira Integrations"
What do you like best about Jira?

Jira is a fast and stable solution to allowing clear communication between customer support and other internal departments. Thanks to its integrations, such as its use in Slack, I am easily able to see when updates have been made to tickets that I have raised or been assigned to. Due to needing to use this every day the clear communication is a great selling point. Review collected by and hosted on G2.com.

What do you dislike about Jira?

JIRA can sometimes be confising with its use of JARGON. This isnt an inherent issue with JIRA but more of how its been designed to be so flexible. Extreme flexibility while useful can mean its a master of none. Review collected by and hosted on G2.com.

Darshan B.
DB
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Jira: A Unified Platform for Efficient Task Management"
What do you like best about Jira?

I really like Jira and all of its features. The best part is that it brings all tasks together on one platform, making it very easy to use and implement. We can easily assign tasks or errors to specific people and manage them efficiently with proper timelines. If we need any guidance, their customer support is also very helpful. Additionally, Jira integrates smoothly with our system. Review collected by and hosted on G2.com.

What do you dislike about Jira?

I dislike Jira’s new update because they changed the navigation panel, making it difficult to find the necessary information. Review collected by and hosted on G2.com.

Drashti K.
DK
Intern
Mid-Market (51-1000 emp.)
"Best tool to manage projects and track work easily."
What do you like best about Jira?

I like how jira helps me and my team stay organized. It is very easy to create tasks, assign them, and track progress. Once you get used to it, implementation gets very easy and simple to keep every day tasks checked. It has lots of features which helps me stay active and keep track of my tasks. I also like how it connects with other tools like Slack, confluence and GitLab, so updates happen automatically. The dashboards and boards make it easy to see what is pending and what is completed, which really helps during team meetings. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Initially, Jira can feel a bit confusing because there are so many options. It takes some time to figure out where everything is and how to set up things. The UI sometimes feels a little crowded, especially when there are too many tasks. Big projects with lots of issues can slow down a bit, but overall it still works fine and gets my requirements done. Review collected by and hosted on G2.com.

NS
Quality Automation Specialist
Enterprise (> 1000 emp.)
"Powerful Project Tracking, But Steep Learning Curve and Complexity"
What do you like best about Jira?

Jira's strength lies in its adaptability and powerful project tracking. It offers customizable workflows, boards (Scrum/Kanban), and robust reporting, making it suitable for any team size or agile methodology. The seamless integration capabilities with other tools also create a central, collaborative platform for managing work effectively. Review collected by and hosted on G2.com.

What do you dislike about Jira?

Jira include its steep learning curve and excessive complexity, especially for non-technical users. It can also suffer from slow performance, administrative overhead, and a convoluted user experience. Over-customization often leads to messy, difficult-to-manage workflows. Review collected by and hosted on G2.com.

George T.
GT
Sales and marketing specialist
Mid-Market (51-1000 emp.)
"Jira Keeps Us Organized, Though Customization Could Be Simpler for Marketing"
What do you like best about Jira?

I use Jira as primary project and marketing tasks management platform. Jira helps our team stay organized and on track with all ongoing projects. I really like how clearly it shows the progress of tasks, deadlines and responsibilities. the boards and sprint views make it easy to follow up with developers, content creators and designers everything stays transparent. it's also great for tracking marketing campaigns and product launches step by step. Review collected by and hosted on G2.com.

What do you dislike about Jira?

well there is no thing to dislike Jira but yeah at starting , creating custom workflows or dashboards sometimes requires helps from the admin. I wish it was slightly simpler for marketing users. Review collected by and hosted on G2.com.

AT
Developer
Mid-Market (51-1000 emp.)
"Powerful Project Management with Agile Boards, But Can Be Slow and Complex for Beginners"
What do you like best about Jira?

Jira A powerful and Professional Project Management tool .Every task in Jira is assigned a task such as Creating A login Page or Bug Fixing A bug You clearly see your assigned task what need to be done by when what priority needs to be given. jira is also a bug tracking tool. I really Like Agile Boards They make Sprint Planning and backlog management easy. and jira is the best best tool to make a project successful and keep track of it. Review collected by and hosted on G2.com.

What do you dislike about Jira?

From My Experience , Jira 's Loading speed can be slow for very large projects or with a lot data. and A bit Complex for Beginners it take time to understand the interface the first time you try it .and Jira is High Cost Tool. Review collected by and hosted on G2.com.

Netra S.
NS
Big Data Developer
Mid-Market (51-1000 emp.)
"Jira Keeps Our Big Data Projects Organized and On Track"
What do you like best about Jira?

we use Jira for project management in our company, it helps me and my team to keep work organized while working on big data pipelines and development projects. i can create tasks, track progress and see exactly what everyone is working on. the workflow customization is best, for bug tracking and features development. notifications and dashboards are great to remind meeting. i think its every company use Jira because its a great tool. i love the feature of GitHub integration for version control and linking commits to task. and also BigQuery integration is great. Review collected by and hosted on G2.com.

What do you dislike about Jira?

There are no issues in Jira but yeah sometimes, when there is a large number of issues or boards are there, it get lil bit slow. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Jira.

Free

Free
10 Users Per Month

Standard

$7.53
50000 Users Per Month

Premium

$13.53
Per Month
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Jira Features
Wiki Documentation
Community Forum
Customer Ideation
Work Capacity
Task Ranking
Kanban Board
Time Tracking
Progress Monitoring
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