113 Post Sales Support Jobs in Gurgaon

As an Inside Sales Representative, you play a crucial role in the sales process by handling inbound and outbound sales calls. Your responsibilities include managing a sales pipeline, nurturing leads, negotiating deals, preparing sales documentation, conducting market research, generating sales reports, collaborating with marketing teams, and providing post-sales support to ensure customer satisfaction. - Handle inbound and outbound sales calls, follow up on leads, and make outbound calls to potential customers. - Manage a sales pipeline, nurture leads through regular follow-ups, and drive them through the sales cycle to conversion. - Negotiate pricing and terms to close deals that align with customer needs and company goals. - Prepare and send proposals, quotes, and proforma invoices with accuracy and timely follow-ups. - Conduct market research to identify industry trends, analyze competitors, and explore new business opportunities. - Maintain accurate records of sales activities, including calls made, leads generated, and deals closed, and provide regular reports to management. - Collaborate with marketing teams on lead-nurturing campaigns and promotional initiatives. - Provide post-sales support to ensure seamless onboarding and customer satisfaction. Qualifications Required: - Minimum 2 years of experience in inside sales or a related field. - Strong English communication, negotiation, and relationship-building skills. - Ability to manage multiple leads and follow-ups efficiently. - Proficiency in CRM software and MS Office Suite is preferred. - Self-motivated, target-driven, and able to work independently in a fast-paced environment. The company values full-time, permanent employees who are willing to work day shifts with a fixed schedule. The work location is in person.,

Job Description: As a Sales and Marketing Executive, you will play a crucial role in managing B2B platforms like IndiaMART, TradeIndia, and other sources to drive successful sales for the company. Your proactive approach in handling client interactions, responding to leads, and converting queries into sales will be essential for our growing team. Key Responsibilities: - Lead Management: - Monitor and manage leads from various platforms including IndiaMART, TradeIndia, JustDial, and company website. - Respond promptly and professionally to buyer inquiries and RFQs. - Maintain an updated database of inquiries, follow-ups, and conversion reports. - Client Interaction: - Understand customer requirements and provide suitable product solutions. - Establish strong relationships with potential and existing clients to foster repeat business. - Sales Conversion: - Convert qualified leads into customers through effective follow-up, personalized pitches, and negotiations. - Collaborate with internal teams to ensure seamless order processing and post-sales service. - Marketing Support: - Assist in the implementation of online campaigns, email marketing, and promotional activities. - Explore new digital channels for lead generation and business growth. Qualifications Required: - Proven experience in managing B2B portals such as IndiaMART and TradeIndia. - Excellent communication and negotiation skills. - Strong ability in follow-up and client relationship management. - Capability to work under pressure and achieve sales targets. - Basic knowledge of Excel and proficiency in email etiquette.,

As a Product Support Associate at BTL Biotechno Labs Pvt Ltd, you will play a crucial role in the success of our company by proactively reaching out to customers, providing exceptional support, and contributing to the growth of our business. Your responsibilities will include: - Proactively reaching out to new and existing customers via phone, email, and other communication channels to generate leads and close sales. - Building and maintaining strong relationships with customers, addressing their needs, and providing appropriate solutions. - Preparing and sending accurate quotations to customers based on management guidelines. - Tracking and managing leads, sales pipelines, and opportunities in CRM software. - Maintaining a database of submitted and received quotations for follow-ups and records. - Handling pre-sales and post-sales support, including technical information and competitive analysis. - Providing exceptional customer service, following up on orders, and resolving inquiries or issues. - Assisting in preparing sales reports and forecasts for management. - Staying up-to-date with industry trends, competitor products, and market conditions. - Collaborating with the field sales team to ensure smooth execution of sales strategies. - Performing additional duties as assigned by the supervisor and/or management. Qualifications required for this role include: - Masters degree in Biotechnology or a related field. - Strong theoretical knowledge of biotechnology and life science research products. - Proficiency in Microsoft Office, especially MS Excel, and basic mathematics skills. - Ability to prioritize tasks, manage time effectively, and meet deadlines. - Good communication skills, with a professional phone manner and tone. - Experience with CRM software is a plus. About BTL Biotechno Labs Pvt Ltd: BTL Biotechno Labs Pvt Ltd is a leading distributor of life science research products, committed to providing cutting-edge products and services to customers in the life sciences field. We source from globally renowned manufacturers to help our customers achieve breakthroughs in research and development. In addition to a competitive salary, working as a Product Support Associate at BTL Biotechno Labs Pvt Ltd offers you an opportunity for professional growth and development in a collaborative and innovative work environment. Health insurance and other company benefits are also provided. If you have the required qualifications and skills for this role, please email your resume to admin@biotechnolabs.com.,

Role Overview: As a Technical Sales Support Specialist, you will collaborate with the sales team to understand client requirements and provide technical support during the sales process. Your primary focus will be on assisting in product demonstrations and presentations, addressing technical inquiries from prospective clients, providing post-sales technical support, and acting as a liaison between clients and internal technical teams. Key Responsibilities: - Assist in product demonstrations and presentations to showcase the technical capabilities and benefits of our cloud solutions. - Address technical inquiries and concerns from prospective clients, offering solutions and guidance to meet their specific needs. - Work closely with the product development team to stay updated on new features, enhancements, and technical aspects of our cloud offerings. - Provide post-sales technical support and guidance to clients, ensuring smooth implementation and integration of our solutions. - Act as a liaison between clients and internal technical teams, facilitating communication and resolution of any technical issues or challenges. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in a technical support role, preferably in cloud computing or related technologies. - Strong understanding of cloud computing concepts and technologies, including SaaS, PaaS, and IaaS. - Excellent communication skills, with the ability to convey technical information clearly and effectively to both technical and non-technical audiences. - Ability to multitask and prioritize tasks in a fast-paced sales environment. - Customer-centric mindset with a passion for delivering exceptional service and support. - Proficiency in relevant software and tools, such as CRM systems and collaboration platforms.,

As a Pre-Sales Engineer, you play a crucial role in supporting the sales process by providing technical expertise and solutions to customers before a sale is finalized. By collaborating with the sales team, you ensure the alignment of technical and business requirements, ultimately contributing to closing sales opportunities. Your responsibilities include: - **Customer Engagement**: - Work closely with the sales team to understand customer requirements, business challenges, and technical needs. - Participate in meetings with prospective customers to gather technical requirements and provide relevant solutions. - **Solution Design & Technical Expertise**: - Provide technical expertise and recommendations to clients, showcasing how the company's products and services can meet their needs. - Design and deliver tailored solutions based on customer specifications. - **Product Demos & Presentations**: - Conduct product demos, technical presentations, and webinars to prospective clients, highlighting the key benefits and value propositions of the company's products and services. - **Proposal Development**: - Collaborate with the sales and engineering teams to create and deliver customized proposals and RFPs (Request for Proposals), ensuring alignment with customer needs and expectations. - **Proof Of Concept (PoC)**: - Coordinate and implement proof-of-concept engagements to demonstrate the functionality and value of the solution in a real-world scenario. - Ensure successful delivery and technical validation of the PoC. - **Technical Documentation**: - Prepare and deliver technical documentation, including system architecture diagrams, product configurations, and other materials that support the sales cycle. - **Sales Support**: - Provide ongoing support during the sales process, assisting the sales team with answering technical questions, addressing concerns, and handling objections related to the product. - **Customer Relationships**: - Build and maintain strong relationships with customers, acting as a trusted advisor and ensuring high customer satisfaction throughout the pre-sales cycle. - **Collaboration**: - Work cross-functionally with engineering, product management, and support teams to ensure a smooth handoff from pre-sales to post-sales. - Provide valuable feedback from customers to help improve products and services. - **Training & Development**: - Stay up-to-date with the latest technology trends, products, and solutions. - Regularly participate in training to enhance knowledge and technical expertise. **Qualifications**: - **Education**: - Bachelors degree in Computer Science, Engineering, Information Technology, or related field. Relevant certifications or further studies are a plus. - **Experience**: - 3+ years of experience in a pre-sales, technical sales, or solutions engineering role, preferably in the industry or specific technology such as software, hardware, networking, cloud computing, etc. - **Technical Skills**: - Strong understanding of specific technologies, products, or industry tools. - Experience with solution design, integration, and implementation. - Familiarity with cloud platforms, networking, and security technologies is desirable. - Ability to understand and explain complex technical concepts in a clear and concise manner. - **Sales Acumen**: - Strong understanding of the sales process and customer engagement. - Experience working closely with sales teams to drive opportunities and close deals. - **Communication & Interpersonal Skills**: - Excellent verbal and written communication skills. - Ability to build strong relationships with internal teams and customers. - Strong presentation skills with the ability to engage and influence audiences at all levels. - **Problem-Solving**: - Ability to quickly understand customer challenges and propose effective technical solutions. - **Organizational Skills**: - Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment. **Preferred Skills**: - Experience with specific tools, platforms, or industries. - Knowledge of specific programming languages, cloud platforms, or enterprise software systems. - Experience with managing Proof of Concept (PoC) or pilot projects. - Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar. As a Pre-Sales Engineer, you play a crucial role in supporting the sales process by providing technical expertise and solutions to customers before a sale is finalized. By collaborating with the sales team, you ensure the alignment of technical and business requirements, ultimately contributing to closing sales opportunities. Your responsibilities include: - **Customer Engagement**: - Work closely with the sales team to understand customer requirements, business challenges, and technical needs. - Participate in meetings with prospective customers to g

As a Business Development Intern at our company, your role will involve supporting the business development team in identifying new opportunities, nurturing client relationships, and contributing to revenue growth through effective sales strategies. Key Responsibilities: - Lead Generation and Prospecting: - Assist in identifying and qualifying potential leads through research, networking, and outreach. - Collaborate with the team to implement lead-generation strategies like email marketing. - Support in promoting company services to prospects, both cold and warm leads. - Contribute to maintaining a robust pipeline of leads to meet sales objectives. - Support in Client Relationship Management: - Aid in establishing and nurturing strong client relationships. - Assist in understanding client needs and aligning solutions accordingly. - Provide support in pre-sales and post-sales activities. - Utilize CRM tools to streamline and manage client interactions effectively. - Sales Support: - Assist in preparing sales presentations, proposals, and demonstrations. - Aid in addressing client concerns and objections, providing necessary support. - Contribute to enhancing the grievance redressal mechanism to improve client feedback processes. - Assist in Proposal Generation: - Support the team in preparing competitive sales proposals. - Collaborate with relevant teams to assist in creating accurate project quotes. - Contribution to Negotiation and Closing: - Participate in negotiations to support in closing sales deals. - Assist in managing contract negotiations and agreements. - Market Research: - Stay updated on industry trends, market conditions, and competitor activities. - Contribute to providing feedback to enhance marketing strategies and product development. - Sales Reporting: - Aid in maintaining accurate records of sales activities and client interactions. - Assist in generating regular reports on sales performance, covering sales across diverse sectors. - Collaboration: - Collaborate with internal teams such as marketing, technical support, and customer service to ensure customer satisfaction. Qualifications Required: - Completed Bachelors degree. - Strong communication and interpersonal skills. - Ability to work both independently and collaboratively in a team. - Goal-oriented mindset with a focus on achieving targets. - Familiarity with HRMS Software is advantageous. - Ability to adapt to evolving technological landscapes and swiftly integrate new knowledge into sales strategies. Please note that the stipend for this internship will vary from INR 5K to 10K per month based on your performance. There is also an opportunity to be hired on a full-time role after the internship. You should be willing to use your own laptop, and the working hours will be 8 hours, Monday to Friday. (The company is located in Noida.),

As a Travel Sales Executive, your role involves handling direct customer inquiries for domestic and international packages. You will be responsible for understanding client requirements, suggesting suitable itineraries, destinations, and packages, preparing customized quotations, and negotiating pricing to close sales. Your coordination with suppliers, hotels, airlines, and DMCs will ensure smooth operations. Achieving monthly sales and revenue targets is crucial while providing pre-sales and post-sales support to ensure customer satisfaction. It is essential to stay updated with travel trends, seasonal offers, and new destinations. Your key responsibilities will include: - Handling direct customer inquiries for domestic and international packages - Understanding client requirements and suggesting suitable itineraries, destinations, and packages - Preparing customized quotations and negotiating pricing to close sales - Coordinating with suppliers, hotels, airlines, and DMCs for smooth operations - Achieving monthly sales and revenue targets - Providing pre-sales and post-sales support ensuring customer satisfaction - Staying updated with travel trends, seasonal offers, and new destinations To qualify for this role, you should have: - 3 years of experience in B2C travel sales (Domestic/International) - Strong knowledge of popular destinations, airlines, and hotels - Excellent communication, sales, and negotiation skills - Ability to handle multiple leads and close sales efficiently - Proficiency in MS Office, CRM tools, or travel software - Graduate in Travel/Tourism or a relevant field preferred As a Travel Sales Executive, your role involves handling direct customer inquiries for domestic and international packages. You will be responsible for understanding client requirements, suggesting suitable itineraries, destinations, and packages, preparing customized quotations, and negotiating pricing to close sales. Your coordination with suppliers, hotels, airlines, and DMCs will ensure smooth operations. Achieving monthly sales and revenue targets is crucial while providing pre-sales and post-sales support to ensure customer satisfaction. It is essential to stay updated with travel trends, seasonal offers, and new destinations. Your key responsibilities will include: - Handling direct customer inquiries for domestic and international packages - Understanding client requirements and suggesting suitable itineraries, destinations, and packages - Preparing customized quotations and negotiating pricing to close sales - Coordinating with suppliers, hotels, airlines, and DMCs for smooth operations - Achieving monthly sales and revenue targets - Providing pre-sales and post-sales support ensuring customer satisfaction - Staying updated with travel trends, seasonal offers, and new destinations To qualify for this role, you should have: - 3 years of experience in B2C travel sales (Domestic/International) - Strong knowledge of popular destinations, airlines, and hotels - Excellent communication, sales, and negotiation skills - Ability to handle multiple leads and close sales efficiently - Proficiency in MS Office, CRM tools, or travel software - Graduate in Travel/Tourism or a relevant field preferred

As a Pre Sales Manager at our company, you will play a crucial role in providing technical support to the Business and sales group in the Network and Voice domain. Your responsibilities will include: - Having presales/post sales experience in the Network and Voice domain. - Delivering Proof of Concepts (POCs) to the customers. - Understanding the requirements of the customer and creating Bill of Quantities (BOQ). - Providing responses, budget, and cost estimates for customer implementations and proposals. - Making tender specifications and ensuring compliance. - Being able to present technical whiteboard demonstrations to clients. Qualifications required for this role include: - Graduate degree. - Good communication and writing skills. - Preferred certification: CCNA (Cisco Certified Network Associate). The company is looking for a candidate with 4-5 years of experience in a similar role. This position is available in Delhi, Pune, Chennai, and Bangalore. We look forward to receiving your application and having you join our team as a Pre Sales Manager.,

As a skilled Sr. Technical Support Consultant at Adobe, you will be joining the 24x7 Service Desk team with a focus on providing exceptional customer support to business owners. Your role will involve handling real-time chats, calls, and emails from Adobe business users, offering consultative support throughout the customer journey, from onboarding to post-sales care. You will also be responsible for upselling and cross-selling Adobe offerings to contribute to revenue growth and user expansion. Collaborating with cross-functional teams, including product and engineering, will be essential to resolve complex issues effectively. Your knowledge of Adobe products and services will play a crucial role in understanding customer needs and enhancing their experience. Key Responsibilities: - Handle real-time chats, calls, and emails from Adobe business users. - Provide consultative support across the customer journey, including onboarding, troubleshooting, and post-sales care. - Upsell and cross-sell Adobe offerings to drive revenue growth and user expansion. - Collaborate with cross-functional teams to resolve complex issues. - Maintain excellent knowledge of Adobe products and services to understand customer needs. - Proactively address customer requests for cancellation and persuade them to stay. - Identify opportunities to retain at-risk customers and turn dissatisfied customers into happy customers. - Ensure timely follow-ups on unresolved issues and maintain accurate case documentation. - Focus on Customer Happiness (CH) and Average Handling Time (AHT) to enhance performance. - Troubleshoot customer queries related to billing, account management, installation, and product functionality. - Log, prioritize, and triage issues from various communication channels. - Maintain professional communication and timely responses to all customer interactions. Required Qualifications: - Education: Bachelor's Degree in a technical field or equivalent experience. - Experience: 2+ years in a technical support or service desk environment, preferably supporting B2B or enterprise clients. - Technical Skills: Experience in software support, familiarity with Adobe products, knowledge of installers, SMS, GPO, Apple Remote Desktop, Active Directory, SSO, and cloud technologies. - Communication: Excellent written and verbal English skills with a neutral accent. - Soft Skills: Strong analytical and problem-solving approach, ability to multitask, customer-focused, high cultural awareness, and adaptability. Preferred Experience: - 5+ years in customer service, support, or account management roles. - Background in consultative sales or relationship management. - Operational knowledge of enterprise tools and cloud-based platforms. Please note that Adobe aims to make Adobe.com accessible to all users. If you require accommodation due to a disability or special need, you can email accommodations@adobe.com or call (408) 536-3015.,

As an Analytical Product Specialist at Biotage, your role involves providing technical expertise and support to customers and internal teams in India and the APAC region. Leveraging your in-depth knowledge of Biotage analytical product lines, you will ensure customer satisfaction, drive product adoption, and contribute to business growth. Your key responsibilities will include: - Providing pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. - Establishing strong relationships with key customers by offering customized solutions, conducting product demos, seminars, and workshops, and supporting sales efforts during customer interactions. - Collaborating with the sales team to effectively position products, differentiate them from competitors, contribute to regional sales strategies, identify new business opportunities, and offer valuable market insights. - Keeping track of industry trends and competitor products, collecting customer feedback to drive product enhancements, and research and development activities. To qualify for this role, you should have: - A Master's or PhD in Analytical Chemistry, preferably a PhD. - A strong understanding of sample preparation and LC-MS/MS techniques. - A minimum of 5 years of experience in analytical workflows, technical support, or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Your success in this position will depend on your: - Strong technical problem-solving skills. - Excellent communication and presentation abilities. - Willingness to travel frequently within India and occasionally across the APAC region. Fluency in English is essential, while proficiency in regional languages would be advantageous. This role offers an exciting opportunity to contribute to the growth and success of Biotage's analytical product lines, engage with customers, support sales, and drive innovation in the field of analytical chemistry.,

As a Technical Sales Engineer at our leading EV organization, your role will be crucial in driving business growth by promoting and selling our products to customers, providing technical support, and developing effective sales strategies. Key Responsibilities: - Identify and pursue new business opportunities. - Conduct technical sales calls, product demonstrations, and presentations to customers. - Develop a deep understanding of customer needs and provide tailored solutions. - Stay updated on product features, benefits, and applications. - Provide pre-sales and post-sales technical support, including resolving issues and product training. - Collaborate with internal teams to ensure effective communication. - Develop and implement sales strategies to meet business objectives. - Build and maintain strong customer relationships for customer satisfaction and loyalty. Qualifications Required: - Bachelor's degree in B.Tech Electronics and Communication Engineering. - 2-3 years of experience in technical sales, preferably in the EV industry. - Excellent technical knowledge. - Strong communication, interpersonal, and presentation skills. - Ability to work in a fast-paced environment and prioritize tasks. - Proficiency in CRM software and Microsoft Office. Join us in this Full-time role based in Sector 81, Faridabad, and be a part of our dynamic team dedicated to driving innovation in the EV industry.,

As a Service & Application Engineer, you will be responsible for installing, maintaining, troubleshooting, and demonstrating ventilators and anesthesia workstations along with other critical care products. Your role will involve acting as the technical interface between customers and the company to ensure excellent product application support and user experience. Key Responsibilities: - Install and configure ventilators and anesthesia workstations and other critical care products at customer sites. - Conduct hands-on product demonstrations for clinicians and hospital staff. - Provide in-depth training to end users to ensure safe and effective use of equipment. - Perform preventive and corrective maintenance following company and manufacturer protocols. - Diagnose and resolve technical issues promptly and professionally. - Support the sales team with technical presentations and product demonstrations. - Maintain accurate service records, training documentation, and customer feedback reports. - Stay up-to-date with the latest features and advancements in critical care equipment. - Ensure compliance with safety, regulatory, and quality standards. - Collaborate with sales and R&D teams to support pre- and post-sales activities. Qualifications Required: - Bachelor's degree/diploma in Engineering (Biomedical/Electronics/Electricals or related field). - Minimum 2-5 years of experience in installing, servicing, and demonstrating critical care devices, especially ventilators and anesthesia workstations. - Strong problem-solving skills and a customer-oriented approach. - Willingness to travel frequently. The company also offers health insurance, day shift, morning shift, and performance bonus as part of the benefits package.,

As a Senior Sales Executive in the healthcare domain, your role will involve expanding B2C and B2B outreach, focusing on international patient care and sales. Your primary responsibilities will include: - Converting international patients seeking treatment in India - Developing relationships with hospitals, clinics, and corporate clients - Understanding medical requirements of patients and matching them with appropriate doctors/hospitals - Achieving monthly targets for patient onboarding and revenue - Providing pre-sales and post-sales support, including treatment quotes and travel planning - Maintaining CRM data and generating performance reports using Zoho CRM - Attending healthcare exhibitions, events, and networking meetups - Collaborating with marketing and medical coordinator teams Qualifications required for this role include: - 45 years of experience in sales in healthcare, hospital chains, or medical tourism - Proven track record of meeting or exceeding sales targets - Excellent communication and interpersonal skills - Knowledge of hospital departments, treatments, and specialties - Ability to work in a fast-paced, target-driven environment - Proficiency in CRM tools and MS Office - Bachelor's degree in Business, Healthcare, or related field It would be beneficial if you have an existing network in hospitals, doctors, TPAs, and international patients, as well as multilingual skills (especially English, Arabic, or Amharic) and an understanding of international healthcare markets (Africa, Middle East preferred). In addition to a competitive base salary, you can look forward to attractive incentive structures, performance bonuses, and international exposure in a flexible and growth-oriented work culture.,

As an Engineer - Sales and Service at our prominent company specializing in metrology, your role will involve driving sales growth, providing technical support, and ensuring customer satisfaction through effective pre and post sales service. Key Responsibilities: - Promote and sell metrology instruments and solutions to potential clients in various industries. - Develop and maintain strong relationships with new and existing customers. - Conduct product presentations, demonstrations, and training sessions for clients. - Provide technical support and troubleshooting assistance to clients, both on-site and remotely. - Ensure timely and effective installation, calibration, and maintenance of equipment. - Prepare and submit sales proposals, quotations, and projections. - Achieve sales targets and contribute to overall business growth. - Maintain accurate records of sales and service activities and customer feedback. - Stay updated with industry trends, competitor activities, and technological advancements. Qualifications Required: - Bachelors degree/Diploma in Engineering (Mechanical, Electronics, Instrumentation, or related fields). - 0-5 years of experience in sales or service of technical products (experience in metrology or industrial equipment preferred). - Strong communication, presentation, and interpersonal skills. - Ability to work independently and as part of a team. - Willingness to travel extensively for client visits and field support. - Proficiency in MS Office (Word, Excel, PowerPoint). In addition, we offer competitive salary and performance-based incentives, training and development opportunities, health insurance, and other benefits, along with the opportunity to work with cutting-edge technologies. As an Engineer - Sales and Service at our prominent company specializing in metrology, your role will involve driving sales growth, providing technical support, and ensuring customer satisfaction through effective pre and post sales service. Key Responsibilities: - Promote and sell metrology instruments and solutions to potential clients in various industries. - Develop and maintain strong relationships with new and existing customers. - Conduct product presentations, demonstrations, and training sessions for clients. - Provide technical support and troubleshooting assistance to clients, both on-site and remotely. - Ensure timely and effective installation, calibration, and maintenance of equipment. - Prepare and submit sales proposals, quotations, and projections. - Achieve sales targets and contribute to overall business growth. - Maintain accurate records of sales and service activities and customer feedback. - Stay updated with industry trends, competitor activities, and technological advancements. Qualifications Required: - Bachelors degree/Diploma in Engineering (Mechanical, Electronics, Instrumentation, or related fields). - 0-5 years of experience in sales or service of technical products (experience in metrology or industrial equipment preferred). - Strong communication, presentation, and interpersonal skills. - Ability to work independently and as part of a team. - Willingness to travel extensively for client visits and field support. - Proficiency in MS Office (Word, Excel, PowerPoint). In addition, we offer competitive salary and performance-based incentives, training and development opportunities, health insurance, and other benefits, along with the opportunity to work with cutting-edge technologies.

As a Sales Support & Coordination assistant, you will play a crucial role in assisting the sales team by preparing quotes, proposals, and sales documents. Your responsibilities will include coordinating between internal departments such as sales, accounts, logistics, and operations to ensure smooth order processing. You will also be responsible for tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets. Your key responsibilities will involve: - Assisting the sales team in preparing quotes, proposals, and sales documents - Coordinating between internal departments for smooth order processing - Tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets In terms of documentation and reporting, you will be required to: - Prepare and maintain sales reports periodically - Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials, and client communications For effective customer communication, you will: - Serve as the point of contact for Partners and Dealers for sales-related queries and order updates - Handle incoming calls, emails, and customer requests promptly and professionally - Coordinate with service or technical teams for product demonstrations or issue resolution In the area of order & inventory coordination, your tasks will include: - Processing orders accurately and ensuring timely dispatch - Coordinating with teams for dispatch tracking and delivery - Checking product availability, stock levels, and delivery schedules - Ensuring that customer deliveries are fulfilled as per commitments Additionally, you will provide administrative & team support by maintaining a database of customers, prospects, and channel partners. You will also be responsible for tracking sales targets, achievements, and pipeline progress, as well as assisting management in analyzing sales data to identify trends and opportunities. Monitoring dealer & customer satisfaction and maintaining post-sales feedback records will also be part of your role. Qualifications Required: - Excellent communication and interpersonal skills - Strong coordination and multitasking ability - Proficiency in MS Excel, Word, PowerPoint, and CRM tools - Attention to detail and accuracy in documentation - Time management and ability to work under deadlines - Candidates from the Computer Hardware Industry will be an added advantage - Female candidates would be preferred As a Sales Support & Coordination assistant, you will play a crucial role in assisting the sales team by preparing quotes, proposals, and sales documents. Your responsibilities will include coordinating between internal departments such as sales, accounts, logistics, and operations to ensure smooth order processing. You will also be responsible for tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets. Your key responsibilities will involve: - Assisting the sales team in preparing quotes, proposals, and sales documents - Coordinating between internal departments for smooth order processing - Tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets In terms of documentation and reporting, you will be required to: - Prepare and maintain sales reports periodically - Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials, and client communications For effective customer communication, you will: - Serve as the point of contact for Partners and Dealers for sales-related queries and order updates - Handle incoming calls, emails, and customer requests promptly and professionally - Coordinate with service or technical teams for product demonstrations or issue resolution In the area of order & inventory coordination, your tasks will include: - Processing orders accurately and ensuring timely dispatch - Coordinating with teams for dispatch tracking and delivery - Checking product availability, stock levels, and delivery schedules - Ensuring that customer deliveries are fulfilled as per commitments Additionally, you will provide administrative & team support by maintaining a database of customers, prospects, and channel partners. You will also be responsible for tracking sales targets, achievements, and pipeline progress, as well as assisting management in analyzing sales data to identify trends and opportunities. Monitoring dealer & customer satisfaction and maintaining post-sales feedback records will also be part of your role. Qualifications Required: - Excellent communication and interpersonal skills - Strong coordination and multitasking ability - Proficiency in MS Excel, Word, PowerPoint, and CRM tools - Attention to detail and accuracy in documentation - Time management and ability to work under deadlines - Candidates from the Computer Hardware Industry will be an added advantage - Female candidates would be preferred

Role Overview: As a Customer Success Analyst, you will be part of the customer success team to help create a knowledge base, FAQs, maintain the customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure customers derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. Your key role will involve onboarding, support, customer education, and renewal strategies. Key Responsibilities: - Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices. - Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction. - Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content. - Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders). - Monitor key customer health metrics and take action on churn risks or upsell opportunities. - Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience. - Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms. Qualifications Required: - Bachelors degree in business, Communications, Marketing, or related field. - 4+ years of experience in a Customer Success, Account Management, or Customer Support role at a SaaS company. - Demonstrated experience setting up and managing customer-facing knowledge bases and educational content. - Proven ability to craft engaging and strategic customer success emails and campaigns. - Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement. - Experience with HubSpot CRM or similar tools is highly preferred. - Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus. (Note: The job requires working in the US Pacific Standard Time zone.) Role Overview: As a Customer Success Analyst, you will be part of the customer success team to help create a knowledge base, FAQs, maintain the customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure customers derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. Your key role will involve onboarding, support, customer education, and renewal strategies. Key Responsibilities: - Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices. - Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction. - Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content. - Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders). - Monitor key customer health metrics and take action on churn risks or upsell opportunities. - Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience. - Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms. Qualifications Required: - Bachelors degree in business, Communications, Marketing, or related field. - 4+ years of experience in a Customer Success, Account Management, or Customer Support role at a SaaS company. - Demonstrated experience setting up and managing customer-facing knowledge bases and educational content. - Proven ability to craft engaging and strategic customer success emails and campaigns. - Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement. - Experience with HubSpot CRM or similar tools is highly preferred. - Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus. (Note: The job requires working in the US Pacific Standard Time zone.)

Role Overview: You will be a part of the Advanced Customer Services (ACS) unit within Oracle's Customer Service Organization, establishing long-term relationships with customers through annuity-based service contracts and project-based one-time services. Your primary focus will be to deliver post-sales support and solutions to Oracle customers, serving as their advocate and resolving both non-technical and technical inquiries. As a Senior Systems Engineer, you will interface with customers" IT staff to resolve complex technical problems related to Oracle products. Key Responsibilities: - Available to work in a 24X7 capability. - Demonstrate strong performance tuning skills including query level tuning, DB tuning, and memory level tuning. - Possess expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery, etc. - Utilize strong DBA skills and relevant working experience with Oracle Database 11g and 12c. - Implement high availability features of Oracle Database and have experience in Oracle Enterprise Manager (OEM) 11g/12c/13c. - Knowledge of DB Security such as AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be advantageous. - Exhibit sharp technical troubleshooting skills and a good understanding of support processes. - Manage escalated technical situations, develop action plans, and facilitate issues with Development and Support. - Possess strong analytical skills and have over 10 years of experience with Oracle Database as a DBA/Consultant/Support Engineer. - Hold a BE/BTech and/or MS in Computer Science or equivalent, with Oracle OCP DBA / OCI / ADB Certification being preferred. - Travel to client locations will be required. Qualification Required: - Bachelor's degree in Computer Science, Engineering, or equivalent experience preferred. - Experience with Oracle's core products, applications, and tools is important. Company Details: Oracle, a world leader in cloud solutions, partners with industry leaders to tackle challenges using tomorrow's technology. Committed to an inclusive workforce, Oracle offers global opportunities for career growth, competitive benefits, flexible medical, life insurance, and retirement options. The company supports employees in giving back to their communities through volunteer programs and is dedicated to including people with disabilities in the employment process. For accessibility assistance or accommodation for a disability, you can contact Oracle at accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,

Role Overview: As a member of the Support organization at Oracle, your primary focus will be delivering post-sales support and solutions to Oracle's customer base. You will serve as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic channels. Additionally, you will handle technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Your role involves being a key point of contact for customers, facilitating customer relationships with Support, and providing advice and assistance to internal Oracle employees on various customer situations and escalated issues. Key Responsibilities: - Act as the technical interface for customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve problems related to the installation, recommended maintenance, and use of Oracle products. - Possess a deep understanding of all Oracle products within your competencies, with in-depth knowledge of multiple products and/or platforms. - Demonstrate expertise in multiple platforms and carry out assigned duties with minimal direction from management. - Independently research and develop solutions to customer issues. - Troubleshoot and resolve highly complex techno-functional problems. - Utilize high-level techno-functional skills, Oracle product knowledge, problem-solving abilities, and customer interaction/service expertise on a daily basis. Qualifications Required: - Education: BE, BTech, MCA, or equivalent qualifications are preferred. Other qualifications with sufficient experience will also be considered. - Experience: Minimum of 6 years of relevant working experience. - Functional/Technical Knowledge & Skills: - Minimum of 6 years of Oracle Fusion HCM implementations or Support exposure. - Hands-on Functional experience in Workforce Management modules such as Core HR, Time and Labor, Absence Management, Workforce Scheduling, and Employee Health and Safety. - Good knowledge of Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, and workflow configuration using BPM. - Strong technical knowledge in Oracle HCM Cloud security setup. - Experience in client-facing roles, including Requirement Gathering, Product Workshop & Demo, CRP, UAT, etc. - Excellent communication, project/stakeholder/team management skills, and experience. - Exposure to personalization. - Personal Attributes: - Self-driven and result-oriented. - Strong problem-solving/analytical skills. - Excellent customer support and relation skills. - Effective communication skills (verbal and written). - Focus on relationships (internal and external). - Strong willingness to learn and share knowledge. - Influencing/negotiating abilities. - Team player with a customer-focused approach. - Confidence, decisiveness, and enthusiasm. - Flexibility, organizational skills, and expertise maintenance. - Enjoyment and value of coaching/knowledge transfer and teaching technical courses.,

As a Field Sales Engineer at Streamindus Engineering Services Pvt. Ltd., you will play a crucial role in developing and maintaining strong customer relationships, identifying new business opportunities, and promoting a range of engineering products and services on-site. Your responsibilities will include: - Identifying and generating leads through various methods such as field visits, networking, cold calling, and market research. - Meeting potential clients at construction/industrial sites, factories, and offices to understand their engineering needs. - Presenting company products like PEBs, tanks, solar systems, grain silos, water treatment systems, etc., and explaining technical specifications and benefits. - Coordinating with design and estimation teams for preparing proposals, BOQs, and quotations. - Following up with clients for negotiations, closing deals, and obtaining purchase orders. - Providing post-sales support and acting as a point of contact during project execution and handover. - Tracking competitors" activities and industry trends to provide feedback to the management team. - Maintaining a daily log of field activities, client meetings, and sales progress. - Attending trade fairs, expos, and networking events to promote the brand. Qualifications required for this role are: - Bachelors/Diploma in Mechanical, Civil, Electrical Engineering, or a relevant technical field. - 1-3 years of experience in field sales of industrial or engineering products. Freshers with strong communication skills are also encouraged to apply. - Sound technical understanding of industrial products, construction systems, or renewable energy solutions. - Ability to read drawings and interpret technical documents is a plus. - Excellent communication, negotiation, and interpersonal skills. - Willingness to travel extensively within the assigned region. Preferred skills include familiarity with CRM tools, MS Excel, and report generation, fluency in English and local language(s), strong problem-solving attitude, and a customer-first approach. This is a full-time, permanent job with day shift schedules from Monday to Friday with weekend availability. A performance bonus is also included in the benefits package. Food will be provided at the workplace.,

Role Overview As a Product Support Associate at EC Biolabs, your main responsibility will be providing technical support to clients, handling product inquiries, assisting in product management, and ensuring product availability to meet customer needs. Your tasks will also include communicating with suppliers, aiding in project management, and presenting product information to clients. Key Responsibilities - Proactively reach out to new and existing customers via phone, email, and other communication channels to generate leads and close sales. - Build and maintain strong relationships with customers, addressing their needs and providing suitable solutions. - Prepare and send quotations to customers, ensuring pricing accuracy according to management directions. - Track and manage leads, sales pipelines, and opportunities through CRM software. - Prepare and manage purchase orders, quotations, and other sales-related documentation. - Maintain a database of submitted and received quotations for regular follow-ups and record-keeping. - Handle pre-sales and post-sales support, including technical information and competitive analysis. - Provide exceptional customer service, follow up on orders, and resolve inquiries or issues. - Prepare documents for tenders and annual rate contracts. - Assist in preparing sales reports and forecasts for management. - Stay updated with industry trends, competitor products, and market conditions. - Collaborate with the field sales team to ensure the smooth execution of sales strategies. - Communicate with suppliers to facilitate product management and ensure availability. - Aid in project management and support customers technically. - Present product information clearly to clients. Qualifications - Bachelors degree in Life Sciences, Biotechnology, or a related field (Masters preferred; required for some competing roles). - Strong analytical skills and product management experience. - Excellent presentation and effective communication abilities. - Proficiency in project management. - Experience with customer support and technical support in a life sciences environment (preferred). - Strong theoretical knowledge of biotechnology and life science research products. - Proficiency in Microsoft Office, especially MS Excel, and basic mathematics skills. - Ability to prioritize tasks, manage time effectively, and meet deadlines. - Experience with CRM software is a plus. - Ability to work independently and as part of a team. Role Overview As a Product Support Associate at EC Biolabs, your main responsibility will be providing technical support to clients, handling product inquiries, assisting in product management, and ensuring product availability to meet customer needs. Your tasks will also include communicating with suppliers, aiding in project management, and presenting product information to clients. Key Responsibilities - Proactively reach out to new and existing customers via phone, email, and other communication channels to generate leads and close sales. - Build and maintain strong relationships with customers, addressing their needs and providing suitable solutions. - Prepare and send quotations to customers, ensuring pricing accuracy according to management directions. - Track and manage leads, sales pipelines, and opportunities through CRM software. - Prepare and manage purchase orders, quotations, and other sales-related documentation. - Maintain a database of submitted and received quotations for regular follow-ups and record-keeping. - Handle pre-sales and post-sales support, including technical information and competitive analysis. - Provide exceptional customer service, follow up on orders, and resolve inquiries or issues. - Prepare documents for tenders and annual rate contracts. - Assist in preparing sales reports and forecasts for management. - Stay updated with industry trends, competitor products, and market conditions. - Collaborate with the field sales team to ensure the smooth execution of sales strategies. - Communicate with suppliers to facilitate product management and ensure availability. - Aid in project management and support customers technically. - Present product information clearly to clients. Qualifications - Bachelors degree in Life Sciences, Biotechnology, or a related field (Masters preferred; required for some competing roles). - Strong analytical skills and product management experience. - Excellent presentation and effective communication abilities. - Proficiency in project management. - Experience with customer support and technical support in a life sciences environment (preferred). - Strong theoretical knowledge of biotechnology and life science research products. - Proficiency in Microsoft Office, especially MS Excel, and basic mathematics skills. - Ability to prioritize tasks, manage time effectively, and meet deadlines. - Experience with CRM software is a plus. - Ability to work independently and as part of a team.