post sales support jobs in gurgaon, Gurgaon

113 Post Sales Support Jobs in Gurgaon

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posted 2 months ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Sales
  • Business Development
  • Cloud Services
  • Managed Services
  • Client Relationship Management
  • Market Analysis
  • Data Center Solutions
  • IT Infrastructure Sales
  • CRM Tools
Job Description
As a Sales Manager - Data Centre at our reputed client in Noida (Sector 8), you will play a crucial role in driving business growth through your expertise in data center solutions. To excel in this role, you should hold a Bachelor's degree in business, IT, or related field (MBA is a plus) and possess 5-8 years of experience in data center, colocation, or IT infrastructure sales. Your strong knowledge of data center operations, cloud services, and managed services will enable you to successfully meet and exceed sales quotas. - Identify and develop new business opportunities for data center solutions such as colocation, managed services, and cloud hosting. - Generate and qualify leads, collaborate with internal teams, and deliver technical sales presentations to create customized solutions for clients. - Build and maintain strong client relationships, negotiate contracts, and provide exceptional post-sales support. - Stay updated on market trends, emerging technologies, and competitor activities for conducting market and competitor analysis. - Prepare accurate sales forecasts, reports, and pipeline updates to achieve and exceed quarterly and annual sales targets. - Utilize CRM tools like Salesforce and HubSpot to track sales activities and manage client interactions effectively. If you have a proactive approach, excellent communication skills, and the ability to join immediately, we encourage you to apply for this full-time position by sending your resume to 7822813962. Thank you for considering this opportunity.,
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posted 2 months ago

Applications Specialist

Agfa Radiology Solutions
experience5 to 9 Yrs
location
Delhi
skills
  • Product Training
  • Imaging Solutions
  • Communication
  • Negotiation
  • Networking
  • DR Digital Radiography systems
  • Sales team
  • Fluoroscopy equipment
Job Description
As an Applications Specialist at Agfa Radiology Solutions Division in Delhi City, you will play a vital role in the Pre and Post Sales Applications team. Your responsibilities will include: - Conducting customer demonstrations for DR (Digital Radiography) systems - Supporting the Sales team in pre-sales product presentations - Providing technical representation in exhibitions, customer sites, and to channels - Assisting the Sales team in the tender submission process - Benchmarking competing products in the industry - Assisting in Product Training - Serving as the single point of contact for expert help on the technical performance of the products In the Post Sales phase, you will be responsible for: - Providing Applications support for Agfa Radiology solutions in the region - Resolving technical issues by regularly visiting onsite or through remote support - Training customers on the best practices for product usage and documenting feedback/sign off - Continuously updating and upgrading knowledge about Imaging Solutions - Completing Time Reporting accurately and in a timely manner Qualifications required for this role: - Bachelor's degree in radiology - Minimum 5 years of experience working as an Application Specialist in Radiology Product companies - Experience with Fluoroscopy equipment is preferred - Excellent communication, strong negotiation, and good networking skills - Ability to work positively with others in a customer-service oriented manner - Drive and determination to achieve results within the set time and expectations,
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posted 2 months ago
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • Strong communication skills
  • Outbound Calling
  • Lead Generation
  • Customer Relationship Management
  • Market Research
  • Sales Reporting
  • Persuasive demeanor
  • Resultsoriented mindset
  • ProductService Presentation
  • Sales Closing
Job Description
As a Business Development Associate (BDA), your role involves proactively reaching out to potential customers across global markets through telephone communications. Your primary goal will be to generate sales leads, pitch products or services, and secure deals. This position requires a dynamic individual with strong communication skills, a persuasive demeanor, and a results-oriented mindset. Key Responsibilities: - Outbound Calling: - Initiate outbound calls to prospective customers in international markets. - Clearly articulate product features, benefits, and pricing to generate interest. - Understand the logistic and supply chain. - Follow a structured sales approach. - Lead Generation: - Identify and qualify potential leads through effective questioning and active listening. - Maintain a pipeline of qualified leads for follow-up and conversion. - Maintain a database for business review. - Pass over domestic leads to cross-functional team. - Product/Service Presentation: - Present products or services to potential customers, addressing their needs and concerns. - Customize sales pitches based on customer requirements. - Assist in clearance process and utilize international network. - Sales Closing: - Effectively close sales and achieve monthly/quarterly sales targets. - Achieve FTB (First Time Buyer) and Retention targets. - Overcome objections and negotiate terms to secure deals. - Customer Relationship Management: - Build and maintain strong relationships with clients to foster repeat business. - Provide excellent customer service and address post-sale inquiries. - Understand the pain areas of customers. - Market Research: - Stay informed about industry trends, competitor activities, and market conditions. - Share market insights with the sales and marketing teams. - Sales Reporting: - Maintain accurate and up-to-date records of sales activities. - Provide regular reports on sales performance and achievements.,
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posted 2 weeks ago
experience1 to 7 Yrs
location
Noida, All India
skills
  • CRM
  • Customer Service
  • Communication
  • Relationship Management
  • Interpersonal Skills
  • MS Office
Job Description
As a CRM Executive/Sr. Executive at Sikka Group, you will play a vital role in managing customer interactions and ensuring a seamless post-sales experience. Your responsibilities will include addressing client queries, concerns, and follow-ups efficiently, as well as maintaining and updating CRM software (Pinga) with customer data. You will collaborate with sales, legal, and accounts teams for document processing and work towards enhancing customer satisfaction and retention through proactive engagement. Key Responsibilities: - Manage customer interactions for a smooth post-sales experience. - Address client queries, concerns, and follow-ups efficiently. - Maintain and update CRM software (Pinga) with customer data. - Coordinate with sales, legal, and accounts teams for document processing. - Enhance customer satisfaction and retention through proactive engagement. Qualifications & Skills: - Minimum 2-7 years of experience in CRM and customer service in real estate. - Strong communication, relationship management, and interpersonal skills. - Proficiency in CRM software (preferably Pinga) and MS Office. - Ability to handle multiple clients and resolve issues promptly. - Customer-centric and problem-solving approach. If you are a motivated and detail-oriented professional seeking to make a significant impact, Sikka Group offers you the opportunity to work with a leading real estate company. You can look forward to career growth and development opportunities, competitive salary, and performance-based incentives. Please send your resume to hr_hiring@sikka.in with the subject line "Application for CRM- Executive and Sr. Executive" or call 9717020195 to apply for this full-time position. Join us and be part of our dynamic team at Sikka Group! As a CRM Executive/Sr. Executive at Sikka Group, you will play a vital role in managing customer interactions and ensuring a seamless post-sales experience. Your responsibilities will include addressing client queries, concerns, and follow-ups efficiently, as well as maintaining and updating CRM software (Pinga) with customer data. You will collaborate with sales, legal, and accounts teams for document processing and work towards enhancing customer satisfaction and retention through proactive engagement. Key Responsibilities: - Manage customer interactions for a smooth post-sales experience. - Address client queries, concerns, and follow-ups efficiently. - Maintain and update CRM software (Pinga) with customer data. - Coordinate with sales, legal, and accounts teams for document processing. - Enhance customer satisfaction and retention through proactive engagement. Qualifications & Skills: - Minimum 2-7 years of experience in CRM and customer service in real estate. - Strong communication, relationship management, and interpersonal skills. - Proficiency in CRM software (preferably Pinga) and MS Office. - Ability to handle multiple clients and resolve issues promptly. - Customer-centric and problem-solving approach. If you are a motivated and detail-oriented professional seeking to make a significant impact, Sikka Group offers you the opportunity to work with a leading real estate company. You can look forward to career growth and development opportunities, competitive salary, and performance-based incentives. Please send your resume to hr_hiring@sikka.in with the subject line "Application for CRM- Executive and Sr. Executive" or call 9717020195 to apply for this full-time position. Join us and be part of our dynamic team at Sikka Group!
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posted 3 weeks ago
experience15 to 19 Yrs
location
Delhi
skills
  • Underwriting
  • Claims Management
  • Customer Service
  • Communication Skills
  • Interpersonal Skills
  • Insurance Products
Job Description
As a leading IRDA-licensed brokerage firm, Security Insurance Brokers Pvt. Ltd. offers comprehensive risk and insurance solutions for individuals and corporates. With a customer-first approach, transparent processes, and deep expertise in both life and non-life insurance domains, we have built trust over two decades. We are seeking a dedicated professional or fresher interested in a career in Life or Non-Life insurance operations, underwriting, and claims management. The ideal candidate will have hands-on experience or a strong interest in underwriting, claims management, and customer service within the insurance sector. **Key Responsibilities:** - Underwrite insurance proposals and assess associated risks. - Manage and liaise with clients and insurers for timely claim settlements. - Handle customer queries and ensure efficient post-sales servicing. - Stay updated on product features, regulatory changes, and market trends. **Qualifications Required:** - 15 years of experience in life or non-life insurance operations, underwriting, or claims. - Strong understanding of insurance products and processes. - Excellent communication and interpersonal skills. - Detail-oriented, proactive, and committed to delivering quality service. If you join us, you will have the opportunity to grow within a reputed and trusted brokerage firm. You will also gain exposure to both life and non-life insurance operations in a collaborative work environment with continuous learning opportunities.,
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posted 3 weeks ago

Technical Project Manager (IOT & IT Solutions)

Genic Minds Tech Private Limited
experience10 to 14 Yrs
location
Noida, All India
skills
  • Java
  • Swift
  • Python
  • Node JS
  • Flutter
  • React Native
Job Description
As a Technical Project Manager at GenicMinds based in Noida, you will be responsible for program management support and leadership in the development of IT Solutions and IOT Devices. Your role will involve: - Supporting both pre and post sales phases, from understanding customer requirements to project planning, scheduling, monitoring, control, execution, and closure. - Working hands-on with technologies such as Java, Node JS, Flutter, React Native, Swift, Python, etc. - Planning interdependencies, staffing, constraints, and schedule optimization across multiple tech teams. - Establishing commitment, prioritization, and being a customer champion for project delivery. - Implementing rigorous planning, execution discipline, risk management, issue tracking, schedule trends analysis, recovery actions, and stakeholder communications. - Developing project/program indicators for managing project health throughout planning, execution, and closure stages. - Conducting periodic project status reviews with internal and external stakeholders. - Partnering with other functional areas to establish critical processes and streamline development cycles effectively. - Bringing in 10+ years of project delivery experience in a software development lifecycle, with exposure to other technology areas like IOT, Cloud, AI/ML, and WAN being advantageous. - Coordinating release and sprint planning, conducting daily scrum meetings, and resolving technical and human resources issues in the project lifecycle. - Providing leadership, coaching, motivation, and leading team members towards optimum performance levels and career development. - Being prepared to work in a startup mode as a self-initiator. - Holding a certification in PMP or Prince 2 would be a distinct advantage. In addition to the above responsibilities, you will work full-time in a permanent role with a fixed day shift from Monday to Friday at our office location in Noida. As a Technical Project Manager at GenicMinds based in Noida, you will be responsible for program management support and leadership in the development of IT Solutions and IOT Devices. Your role will involve: - Supporting both pre and post sales phases, from understanding customer requirements to project planning, scheduling, monitoring, control, execution, and closure. - Working hands-on with technologies such as Java, Node JS, Flutter, React Native, Swift, Python, etc. - Planning interdependencies, staffing, constraints, and schedule optimization across multiple tech teams. - Establishing commitment, prioritization, and being a customer champion for project delivery. - Implementing rigorous planning, execution discipline, risk management, issue tracking, schedule trends analysis, recovery actions, and stakeholder communications. - Developing project/program indicators for managing project health throughout planning, execution, and closure stages. - Conducting periodic project status reviews with internal and external stakeholders. - Partnering with other functional areas to establish critical processes and streamline development cycles effectively. - Bringing in 10+ years of project delivery experience in a software development lifecycle, with exposure to other technology areas like IOT, Cloud, AI/ML, and WAN being advantageous. - Coordinating release and sprint planning, conducting daily scrum meetings, and resolving technical and human resources issues in the project lifecycle. - Providing leadership, coaching, motivation, and leading team members towards optimum performance levels and career development. - Being prepared to work in a startup mode as a self-initiator. - Holding a certification in PMP or Prince 2 would be a distinct advantage. In addition to the above responsibilities, you will work full-time in a permanent role with a fixed day shift from Monday to Friday at our office location in Noida.
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posted 2 months ago

Travel Sales Consultant

Travoinspire Global Pvt. Ltd.
experience5 to 9 Yrs
location
Delhi
skills
  • Field Sales
  • Client Servicing
  • Hardcore Sales
  • Corporate Travel Sales
  • CRM Tools
  • Microsoft Office Suite
Job Description
As a Senior Travel Sales Consultant at Travoinspire Global Private Limited, your role involves actively generating and converting leads through field sales activities such as cold calls, visits, and presentations. You will be responsible for developing and maintaining strong relationships with corporate clients, understanding their needs, and tailoring corporate travel solutions accordingly. Your end-to-end sales process will include handling inquiries, bookings, and post-sale support. Meeting and exceeding monthly and quarterly sales targets is crucial, along with providing in-depth knowledge of travel products, destinations, pricing structures, and market trends. Participation in sales events, trade shows, and promotional campaigns to enhance brand visibility is also part of your responsibilities. Collaboration with internal teams to ensure seamless client experiences and the preparation of sales reports, forecasts, and market feedback are essential. Key Responsibilities: - Actively generate and convert leads through field sales activities including cold calls, visits, and presentations. - Develop and maintain strong relationships with corporate clients and accounts. - Understand client needs and tailor corporate travel solutions accordingly. - Handle end-to-end sales process from inquiry to booking and post-sale support. - Meet and exceed monthly and quarterly sales targets and KPIs. - Provide in-depth knowledge of travel products, destinations, pricing structures, and market trends. - Participate in sales events, trade shows, and promotional campaigns to enhance brand visibility. - Collaborate with internal teams (operations, ticketing, account management) to ensure seamless client experiences. - Prepare and submit sales reports, forecasts, and market feedback. Qualifications Required: - Minimum 5+ years of experience in travel sales, with a strong track record in field and hardcore sales. - Must have experience in corporate travel sales only. - Proven ability to meet and exceed aggressive sales targets. - Strong knowledge of business travel services, policy compliance, and client servicing. - Excellent interpersonal, negotiation, and communication skills. - Proficiency in CRM tools and Microsoft Office Suite. - Willingness to travel extensively for business development. - Bachelor's degree in Travel, Tourism, Business, or related field (preferred). About Us: Travoinspire Global Private Limited is a leading travel solutions provider committed to delivering memorable and seamless travel experiences. Specializing in curated travel packages, corporate travel solutions, and customized holiday planning for domestic and international destinations, we strive to provide world-class service to our clients. Preferred Qualities: - Energetic, self-driven, and goal-oriented. - High level of initiative and ownership. - Ability to thrive in a high-pressure, target-driven environment. - Strong local network and industry connections. In this role, you can expect an attractive salary with uncapped sales incentives, travel perks and discounts, career growth opportunities, training and development programs, and health and wellness benefits. This is a full-time, permanent position with day shift schedule and potential for performance bonuses and yearly bonuses. The work location is in person.,
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posted 2 months ago
experience8 to 12 Yrs
location
Delhi
skills
  • Telecommunications
  • Customer Relationship Management
  • Project Management
  • Mobile Networking
  • Program Management
  • Leadership
  • Operational Efficiency
  • Open Source Software
  • NFVSDN
  • Fixed Networks
Job Description
As a Delivery Executive at Red Hat, you will play a crucial role in ensuring the success of critical growth Telecommunications customers. You will act as a trusted advisor, responsible for maximizing the value realized from Red Hat product subscriptions. Your main focus will be on delivering customer outcomes, enhancing customer satisfaction, driving renewals, and incremental sales. You will work closely with cross-functional teams to provide project and software portfolio management, ensuring successful customer engagements. **Key Responsibilities:** - Serve as the single point of contact for post sales activities with your customer(s). - Participate in presales activities, including answering RFP questions and engaging in proof of concept phases. - Work directly with Telco engineering on issue prioritization and lead a team responsible for support and service delivery. - Build strong customer relationships through governance and communication plans, managing Red Hat's role in product deployment and lifecycle management. - Manage project risks, actions, issues, and dependencies in collaboration with project managers. - Drive customer satisfaction, product absorption, and profitability through extensive interaction with customers and cross-functional teams. - Participate in key customer meetings and executive business reviews. - Address escalations related to product management, support, and service delivery. - Ensure customer profitability, revenue recognition, efficiency, and productivity. - Maintain relationships with key partners and drive success on multi-vendor solutions. - Collaborate with field-facing teams to ensure high-quality service and support delivery. - Build and maintain migration plans for customers to transition to Red Hat platforms. **Qualifications Required:** - 10+ years of telecommunications experience. - 8+ years of experience in customer relationship or project management. - Experience with complex telecommunications networking and software development. - Understanding of NFV/SDN, mobile networking, and fixed networks. - Excellent interpersonal and communication skills. - Bachelor's in Engineering/Technology or related field. - Strong program management and leadership experience. - Experience leading diverse teams from different disciplines. - Strong continuous improvement and operational efficiency experience. - Passion for open source software and commitment to diversity.,
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posted 3 weeks ago

Travel Sales Executive

Sharda Consultancy Services Hiring For Travel sales Executive
experience1 to 6 Yrs
Salary4.0 - 8 LPA
location
Gurugram, Delhi+1

Delhi, Noida

skills
  • international travel
  • travel sales
  • car rental
  • travel consultant
  • travel agent
  • flight booking
  • us travel
Job Description
Hiring Travel sales agent for Flight, Car rental, holiday packages Sales PPC and  Meta calls   US Travel Sales (PPC)  Spanish Travel Sales PPC & Meta  UK offline (Uk Holidays Package, Travel Tourism releted)  Eligibility Criteria  Minimum 1 Year Of Relevant Experience In travel/tourism sales ppc meta calls  Excellent Communication Skills  Candidate Should Flexible For Rotational And Night Shift  Salary And Other Details   Upto 40K - 70K ( Depends On Interview Performance And Experience)  Rotational Shift, 5 Days Working 2 Off  Work From Office  Location - Delhi, Gurugram And Noida  Key Responsibilities  Calling on Sales Leads to convert into Sales Communicating with clients for Pre & Post Sales. Follow up with incoming leads. Generate prospects over the phone. Closing of leads.  Interview Mode  Telephonic And Face to Face (Walki-n Is Mandatory)  For more details call/WhatsApp 8105002838  
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posted 5 days ago

International Travel Sales (Fresher)

Sharda Consultancy Services Hiring For International Travel Sales (Freshers)
experience0 to 1 Yr
Salary2.0 - 2.5 LPA
location
Gurugram
skills
  • night shift
  • international bpo
  • us process
  • travel sales
  • car rental
  • inbound process
  • fresher
  • travel sales executive
  • airline sales
Job Description
We are hiring freshers for International travel sales process. flight, car rental sales ppc and meta calls.  Location - Gurugram  Salary - 15k-20k + incentives  Salary date : 7th Shift - Rotational night shifts (Starting from 4 PM)*Rotational off*5.5 days no cabs no allowanceMeals : No Need freshers with good communication skills (English) Eligibility criteria - Graduate and Under Graduate both can apply - Strong interpersonal and communication skills in English required - Flexible for night rotational shift   Key Responsibilities Calling on Sales Leads to convert into Sales. Generating Appointments for BD Team. Planning and organizing Weekly Sales. Communicating with clients for Pre & Post Sales. Follow up with incoming leads. Generate prospects over the phone. Closing of leads. Tele calling & Key account management. Ability to develop & maintain positive working relationship, Flair for tele sales. Good & Pleasing Communication Skills, Excellent telephone courtesy & customer handling.  Interview Mode Face to Face at 8 PM  Interested candidates can share your updated resume/CV For more details Call/WhatsApp 8105002838    
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posted 2 months ago

EV Town Executive

MSX International
experience4 to 8 Yrs
location
Delhi
skills
  • Customer Care
  • EV Sales
  • Competency Building
  • Closed Loop Feedback
  • Post Sales Feedback
  • Process Adherence
  • Standard Adherence
Job Description
Role Overview: As an EV Town Executive/ TSM for 2W/EV - OEM, your main focus will be on improving the productivity of EV Sales Executives (DSE) and outdoor Test Drive Executives (TDE). Additionally, you will be responsible for ensuring the availability of Customer Care Executives and competency building within the team. It is crucial for you to adhere to Closed Loop Feedback (CLF) and Post Sales Feedback (PSF) processes, while also maintaining high levels of process and standard adherence. Key Responsibilities: - Improve productivity of EV Sales Executives (DSE) and outdoor Test Drive Executives (TDE) - Ensure availability of Customer Care Executives & competency building - Adhere to Closed Loop Feedback (CLF) & Post Sales Feedback (PSF) - Maintain process & standard adherence Qualifications Required: - Candidates with experience in 2W dealership/Agency are preferred. Exposure to 4W with willingness to transition to 2W segment is also considered. - Willingness to travel 20-22 days a month across the region - Fluency in the regional language is a must - Minimum 4-6 years of relevant experience If you are looking for a role where your contributions directly impact dealership performance and customer satisfaction, offering opportunities for continuous learning and growth through training programs and feedback mechanisms, and if you excel in a collaborative environment dedicated to excellence and innovation, then the role of an EV Town Executive/ TSM is the perfect match for you. Apply now to join our team and make a significant difference.,
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posted 2 weeks ago

Sales Executive

Vimuktaye Solutions Hiring For AMO
experience1 to 3 Yrs
location
Ghaziabad, Noida+2

Noida, Kolkata, West Bengal

skills
  • b2b sales
  • sales
  • b2c sales
Job Description
Key Responsibilities:  Identify potential customers and generate leads through field visits, calls, and online inquiries. Demonstrate and explain product features and benefits to prospective customers. Achieve monthly and quarterly sales targets. Maintain a strong follow-up with leads and convert them into sales. Coordinate with the marketing and service teams for customer satisfaction and postsales support. Keep records of sales, customer interactions, and market feedback. Represent the brand professionally at exhibitions, events, and showrooms.
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posted 2 months ago

Post Sales Relationship Manager

Broomees India Pvt. Ltd.
experience1 to 5 Yrs
location
Delhi
skills
  • Customer Service
  • Verbal Communication
  • Written Communication
  • Attention to Detail
  • Prioritization
Job Description
You will be working at Broomees, a leading domestic help hiring platform that was founded in 2021. The company aims to provide top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore, and Pune. Broomees offers services including babysitting, cooking, and housekeeping, delivered by a team of skilled professionals. The company is supported by global VCs, Shark Tank India, and successful industry leaders. Broomees prides itself on offering reliable, high-quality assistance to help customers focus on their lives while leaving the task of hiring domestic help to the company. Your responsibilities will include: - Handling customer complaints and concerns through emails and calls. - Developing and implementing effective procedures to address customer grievances and resolve issues. - Ensuring prompt and accurate resolution of customer complaints to achieve high customer satisfaction. - Investigating and analyzing customer complaints to identify root causes and develop appropriate solutions. - Maintaining accurate records of customer complaints, resolutions, and actions taken. - Providing regular reports to senior management on the status of customer grievances and resolution efforts. Qualifications and Skills: - We are seeking a female candidate for this role. - 1 to 3 years of experience in customer service is required. - Excellent verbal and written communication skills. - Strong attention to detail and the ability to prioritize tasks. In this full-time position, you will receive benefits such as internet reimbursement, leave encashment, paid sick time, paid time off, and provident fund. The work schedule is during the day shift, and there is a performance bonus available. Please note that this is an in-person work location position. The application deadline is 01/05/2025, and the expected start date is 02/05/2025.,
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